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Crown Prince Hotel Surabaya

4.0 star property
Hotel with spa, near Tunjungan Plaza

Choose dates to view prices

In the heart of Surabaya, Crown Prince Hotel Surabaya offers an inviting retreat. Relax at Alaya Spa, indulge in international cuisine at Avallon Restaurant, or unwind by the outdoor pool and children's pool. With a coffee shop/cafe and garden nearby, this upscale hotel near Tunjungan Plaza is perfect for those seeking comfort.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • Pool
  • Airport transfer
  • Gym
  • Bar
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Free shopping centre shuttle
  • Fitness centre
  • Children's pool
  • 24-hour room service
  • Coffee shop/cafe
  • Business centre
  • 6 meeting rooms

Feel at home (6)

  • Children's pool
  • Rollaway/extra beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Garden
  • Terrace

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Cozy Double

Cozy Double

Cozy Double

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Bidet
Private bathroom
Free bottled water
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Comfy

Comfy

Comfy

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Blackout curtains
Bidet
Private bathroom
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Charming

Charming | City view

Charming

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Blackout curtains
Bidet
Bathrobes
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classy

Classy | City view

Classy

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Blackout curtains
Bidet
Private bathroom
  • 52 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Cozy Twin

Cozy Twin

Cozy Twin

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Bidet
Private bathroom
Free bottled water
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the area

Map
Jl. Basuki Rahmat 123 - 127, Surabaya, East Java, 60271

What's nearby

  • Sharp Bamboo Monument - 5 min walk - 0.4 km
  • Tunjungan Plaza - 7 min walk - 0.7 km
  • Surabaya Plaza Shopping Mall - 12 min walk - 1.1 km
  • Submarine Monument - 15 min walk - 1.3 km
  • Grand City Surabaya - 17 min walk - 1.5 km

Getting around

  • Surabaya (SUB-Juanda) - 35 min drive
  • Surabaya Pasar Turi Station - 8 min drive
  • Tandes Station - 23 min drive
  • Surabaya Gubeng Station - 28 min walk
  • Airport shuttle (surcharge)
  • Train station pickup (surcharge)
  • Free shopping centre shuttle

Restaurants

  • ‪Point Coffee - ‬1 min walk
  • ‪Black Owl - ‬1 min walk
  • ‪Ria "Food Center Surabaya - ‬2 min walk
  • ‪Soto Ayam Cak Soleh - ‬2 min walk
  • ‪Lontong Balap Ria - ‬2 min walk

About this property

Crown Prince Hotel Surabaya

Crown Prince Hotel Surabaya offers a great location, putting you within a short 10-minute walk of Tunjungan Plaza. Guests can indulge in spa services at the spa, and international cuisine is served at Avallon, which is open for breakfast, lunch and dinner. An outdoor pool, a bar/lounge and a fitness centre are other features.

At a glance

DONE

Hotel size

    • 211 rooms
    • Arranged over 21 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: midnight
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
    • Train station pickup
DONE

Off-site

    • Free shopping centre shuttle
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children's pool

Working away

  • Business centre
  • 6 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • An outdoor pool
  • Full-service spa
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hairdryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Alaya Spa. The spa is open daily.

Dining

Avallon – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately IDR 106500 for adults and IDR 53250 for children
  • Airport shuttle service is offered for an extra charge of IDR 220000 per vehicle (one way)
  • Train station pick-up service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for IDR 350000.0 per night

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard

Also known as

Crown Prince Hotel Surabaya
Crown Prince Hotel
Crown Prince Surabaya
Crown Prince Hotel Surabaya, Java
Crown Prince Surabaya Surabaya
Crown Prince Hotel Surabaya Hotel
Crown Prince Hotel Surabaya Surabaya
Crown Prince Hotel Surabaya Hotel Surabaya

Frequently asked questions

Is there a pool at Crown Prince Hotel Surabaya?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Crown Prince Hotel Surabaya?

Sorry, neither pets nor service animals are allowed.

Is an airport shuttle service offered by Crown Prince Hotel Surabaya?

Yes, an airport shuttle is available. The charge is IDR 220000 per vehicle one way.

What are the check-in and check-out times at Crown Prince Hotel Surabaya?

Check-in start time: 2 PM; check-in end time: midnight. Check-out time is noon.

What is there to do at Crown Prince Hotel Surabaya and nearby?

Crown Prince Hotel Surabaya has a spa and an outdoor pool, as well as a fitness centre and a garden.

Are there restaurants at or near Crown Prince Hotel Surabaya?

Yes, Avallon offers international cuisine.

What's the area around Crown Prince Hotel Surabaya like?

Crown Prince Hotel Surabaya is in Surabaya Center, a short 7-minute walk from Tunjungan Plaza and 15 minutes' walk from Surabaya Plaza Shopping Mall.

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Reviews

Crown Prince Hotel Surabaya Reviews

8.0

Very good

7.8

Cleanliness

8.0

Location

8.2

Staff & service

8.0

Eco-friendliness

8.0

Property conditions & facilities

Reviews

8/10 Very good

Recommended !

Easy checking in - kind & helpful staff - ok breakfast - good location. Nice views / good stop over - slightly modern theme and not too dates hotel - recommend
John, 4-night trip

10/10 Exceptional

Crown prince hotel June 25

I was delighted with the room, not your standard design. Snacks were free and there was a water cooler in the hallway, which is very handy and less wastage. Would definitely stay there again.
Steven, 2-night trip

10/10 Exceptional

Very comfortable friendly hotel

Very comfortable hotel with friendly staff and it catered all my needs and I want thank every one in the hotel for for their professional service, and one of the best thing I like most is the availability of fresh water in the hallway 24/7 usually when I travel I’m buying bottles of water, breakfast buffet was nice, pool was simply enjoyable, housekeeping was always clean and neat, the reception staff were always cheerful and friendly, the concierge very helpful. I recommended this hotel to my friends and I’ll stay there again because it’s good amenities and hotels professional staff and best of all everything needed from outdoors was within walking distance
Yusuf Ali, 9-night trip

8/10 Very good

Pleasant stay

Excellent location!
Clemence, 2-night trip

10/10 Exceptional

とてもキレイで清潔であった シャワーの水圧がもう少し欲しい
2-night trip

10/10 Exceptional

Comfortable stay

As usual, always stay here when in Surabaya. Prices are comfortable and room is very clean
Willie, 2-night trip

8/10 Very good

Nice stay in Surabaya

Good condition rooms, clean and comfortable. Very good breakfast
Richard, 1-night trip

8/10 Very good

Nice hotel, best and healthy welcome juice.

Experienced faulty kettle, called receptionist, they immediately replaced the kettle..best breakfast buffet, my family loves the breakfast buffet
farah, 3-night trip

8/10 Very good

Comfortable Stay

Location is good with a mega shopping centre nearby
Masanori, 3-night trip

4/10 Fair

HOUSEKEEPING

VERY POOR HOUSEKEEPING SERVICE.. NO SOAP, NO TOILET TISSUE, WE HAVE TO BUY OUR OWN, TOWELS ARE GREY COLORED WITH HOLES. WHEN WE NOTIFIED THE HOUSEKEEPING DEPARTMENT, THEY COMPLETELY IGNORED US. WE HAD VERY DISAPPOINTING EXPERIENCE FOR 5 DAYS!
5-night trip

6/10 Good

Surabaya

Service poor. Not a good location very noisy Breakfast terrible
Diamantino, 5-night trip

6/10 Good

Untuk Breakfast di hotel tersebut kurang enak, sangat sederhana untuk sekelas hotel bintang 4
mansyur, 1-night trip

8/10 Very good

Nice hotel. Centre of city. Good staff.

Bfast menu can be better. Otherwise a good Hotel located centre to teh city. Excellent pool and rooms were clean and tidy.
Gautam, 1-night trip

4/10 Fair

will not stay again

second stay was not good ,bathroom dirty,2 singles instead of queen bed,breakfast was not like my first visit but the area is very good.
paul, 2-night trip

8/10 Very good

Close to city and tunjungan plaza.

Good service. Fast checkin and checkout. Nice and cheap buffet dinner. No spa as advertised.

10/10 Exceptional

Nice hotel and family friendly

I enjoyed my stay at the hotel and would recommend it to friends who may travel to Surabaya.

8/10 Very good

Nice stay.

Cozy and comfortable to stay

6/10 Good

Juste bof

La connexion Internet n'a jamais vraiment bien fonctionné malgré mes réclamations. Bizarrement, alors que dans ce pays, une majorité de personnes maîtrise l'anglais, dans cet hôtel, j'ai eu toutes les peines du monde pour rencontrer du personnel qui le comprenait et le parlait. Le restaurant est à proscrire. Nourriture sans intérêt et le plus souvent de très mauvaise qualité. Le buffet est un ramassis de plats qui ont souvent plusieurs jours. Je me demande encore comment je ne suis pas tombé malade. Manifestement, il manque également des étagères ou des tiroirs dans les chambres pour qui veut sortir son linge de la valise pour un séjour prolongé.

8/10 Very good

Friendly and polite staff

Staff has good attitude. Maintenance staff arrived fast after we called about the air con. However towels in room are insufficient. Only 2 bath towels and floor mats. No towel for hair. Bed is huge and comfy.

6/10 Good

Good location hotel

the room is quite small eventhough location is good...I dont think can be catagorized as a 4 star hotel :(...maybe 3 star is more suitable...

6/10 Good

Very small boutique hotel

I'm not quite sure if it can be categorized as 4 stars hotel. I'm kind of leaning towards 3 "stars". The room is very small even we booked "alexandrite" room. No extra chairs in the room so if you expect any guess (visiting you while you're in town) - you should see them in the lobby. Overall, it was not too bad.

8/10 Very good

Comfortable, very polite staff, shuttle bus to nearby shopping center.

6/10 Good

Hotel nyaman, susah parkir

Proses cek in dan cek out yang cepat. Lokasi sangat strategis hanya sayang tidak dilengkapi dengan lahan parkir yang memadai. Tamu dikenakan biaya untuk valey parking. Menu sarapan pagi yang sederhana

4/10 Fair

Kurang nyaman untuk berlibur keluarga

Ruangan kamar terlalu sempit dan kurang nyaman dalam beraktifitas, apalagi untuk berlibur bersama keluarga kurang direkomendasi. Menu makanan kurang menarik dan kurang bervariasi.

6/10 Good

Een gemiddeld hotel

Op zich een normaal hotel echter het restaurant was niet beschikbaar i.v.m. besloten party en het alternatief was de bar met band en 45 min. wachten op de maaltijd en gesprek onmogelijk. De afknapper was het ontbijt dat 10 min. voor het einde uitgedroogd brood leverde, koud omelet die opnieuw na opmerking werd opgewarmd en echt vuile vloeren, banken en stoelen zodat je het liefst zo snel mogelijk weg wilde. Gewoon verre van proper.