Calle Pina, No. 56, Ciudad Nueva Zona Colonial, Santo Domingo, Distrito Nacional, 10208
What's nearby
Calle El Conde - 5 min walk - 0.5 km
Columbus Park - 13 min walk - 1.1 km
Sambil Santo Domingo - 3 min drive - 3.1 km
Guibia Beach - 4 min drive - 2.3 km
Blue Mall - 8 min drive - 7.6 km
Getting around
Santo Domingo (SDQ-Las Americas Intl.) - 32 min drive
Santo Domingo (JBQ-La Isabela Intl.) - 33 min drive
Airport shuttle (surcharge)
Train station pickup (surcharge)
Ferry terminal shuttle (surcharge)
Cruise terminal shuttle (surcharge)
Shopping centre shuttle (surcharge)
Beach shuttle (surcharge)
Casino shuttle (surcharge)
Theme park shuttle (surcharge)
Restaurants
Terraza Napolitano - 3 min walk
Grand's Paco's Cafeteria & Bar - 7 min walk
D' Luis Parrillada - 5 min walk
New Jersey Drink Liquor Store - 5 min walk
M7 - 6 min walk
About this property
RIG Puerto Malecon
RIG Puerto Malecon features a rooftop terrace and puts you only steps from Malecon. Guests indulge in massages, then grab a bite to eat at the coffee shop/cafe. Other highlights at this luxurious hotel include an indoor pool, an outdoor pool and a poolside bar. Fellow travellers say great things about the helpful staff.
Languages
English, French, German, Spanish
At a glance
Hotel size
19 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 7:00 AM
Express check-out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 16
Check-out time is 1 PM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the cruise terminal, ferry terminal, airport and train station (surcharges may apply); to arrange pick-up, contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 16
Children
Up to 5 children (1 year old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Babysitting*
Pets
No pets or service animals allowed
Internet
Free wired internet access in rooms
Parking
On-site self-parking (USD 3 per day)
On-site parking includes off-street options
Free off-site parking nearby
Transfers
Airport shuttle (available 24 hours)*
Train station pickup*
Cruise terminal shuttle*
Ferry terminal shuttle*
Off-site
Beach shuttle*
Shopping centre shuttle*
Casino shuttle*
Theme park shuttle*
Other information
Designated smoking area (fines apply)
Property amenities
Food and drink
Free local cuisine breakfast each morning 8:00 AM–10:30 AM
Restaurant
Bar/lounge
Poolside bar
Coffee shop
Coffee/tea in a common area
Barbecue grills
Private dining
Room service
Snack bar/deli
Travelling with children
Children stay for free (see details)
Babysitting (surcharge)
What to do
Beach shuttle (surcharge)
Fitness classes
Helicopter/aeroplane tours
Beach nearby
Access to nearby outdoor pool
Access to nearby health club
Bike rentals nearby
Ecotours nearby
Cave exploring nearby
Horse riding nearby
Boat tours nearby
Scuba-diving nearby
Working away
Business centre
Meeting room
Conference space (484 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Beach shuttle (surcharge)
Bike hire
Pool loungers
Romance packages
Facilities
1 building/tower
Built in 2014
ATM/banking
Safe-deposit box at front desk
Rooftop terrace
Picnic area
Television in common areas
Fitness centre
An outdoor pool
An indoor pool
Arcade/games room
Spa services
Banquet hall
Reception hall
Outdoor furniture
Colonial architecture
Room amenities
Be entertained
Flat-screen television
Premium cable channels
Films for purchase
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Iron/ironing board
Laundry detergent
Sleep well
Blackout curtains
Bed sheets provided
What to enjoy
In-room massage
Freshen up
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free newspapers
Free wired Internet
Desk chair
Food and drink
Fridge
More
Daily housekeeping
In-room safe
Restaurant dining guide
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
Christmas Eve (24 December) gala dinner per adult: USD 40
Christmas Eve (24 December) gala dinner per child: USD 25 (from 2 to 10 years old)
New Year's Day (1 January) gala dinner per adult: USD 40
New Year's Day (1 January) gala dinner per child: USD 25 (from 2 to 10 years old)
Valentine's Day (14 February) gala dinner per adult: USD 28
Valentine's Day (14 February) gala dinner per child: USD 14 (from 2 to 10 years old)
Optional extras
Airport shuttle service is offered for an extra charge of USD 35 per vehicle
Cruise ship terminal shuttle, ferry terminal shuttle and train station pick-up services are offered for an extra charge
Beach shuttle, casino shuttle, shopping centre shuttle and theme park shuttle service is offered for an extra charge
Early check-in can be arranged for an extra charge (subject to availability)
Children & extra beds
Babysitting is available for an extra charge
Parking
Self-parking costs USD 3 per day
Pool, spa, & gym (if applicable)
Pool access available from 9 AM to 8 PM
Policies
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Also known as
RIG Hotel Boutique Puerto Malecón Santo Domingo
RIG Hotel Boutique Puerto Malecón
RIG Boutique Puerto Malecón Santo Domingo
RIG Boutique Puerto Malecón
RIG Puerto Malecon Hotel
RIG Puerto Malecon Santo Domingo
RIG Hotel Boutique Puerto Malecón
RIG Puerto Malecon Hotel Santo Domingo
Frequently asked questions
Does RIG Puerto Malecon offer free cancellation for a full refund?
Yes, RIG Puerto Malecon does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at RIG Puerto Malecon?
Yes, there's an indoor pool and an outdoor pool. Guests have pool access from 9 AM to 8 PM.
Are pets allowed at RIG Puerto Malecon?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at RIG Puerto Malecon?
Yes. Self-parking costs USD 3 per day.
Is an airport shuttle service offered by RIG Puerto Malecon?
Yes, an airport shuttle is available. The charge is USD 35 per vehicle.
What are the check-in and check-out times at RIG Puerto Malecon?
Check-in start time: 3:00 PM; check-in end time: 7:00 AM. There's a charge for early check-in (subject to availability). Check-out time is 1 PM. Express check-out is available.
Is there an on-site casino at RIG Puerto Malecon?
No, this hotel doesn't have a casino, but Casino Colonial (13-min walk) and Grand Casino Jaragua (15-min walk) are both nearby.
What is there to do at RIG Puerto Malecon and nearby?
Have fun with nearby activities such as cycling, boat tours and horse riding. Additional recreation on-site includes fitness classes and helicopter/aeroplane tours. Enjoy a swim in the indoor and outdoor pools after a day out and about. RIG Puerto Malecon also has a fitness centre, spa services and an arcade, as well as a picnic area and access to a nearby health club.
Are there restaurants at or near RIG Puerto Malecon?
Yes, there's an on-site restaurant.
What's the area around RIG Puerto Malecon like?
RIG Puerto Malecon is located on the Strip in Zona Colonial, a short 1-minute walk from Malecon and 5 minutes' walk from Calle El Conde.
RIG Puerto Malecon Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.6/10
Cleanliness
8.2/10
Staff & service
7.6/10
Amenities
7.2/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
8/10 Very good
12 November 2024
Mil gracias Excel te servicio !!! Indiscutiblemente me sentí en casa . Mil gracias
Enny Rebeca
Enny Rebeca, 1-night trip
Verified Hotels.com guest review
8/10 Very good
30 October 2024
Charles
Charles, 1-night trip
Verified Hotels.com guest review
6/10 Good
29 October 2024
John Review
The first was like a closet and the fridge kept leaking the first three nites. It ruined our clothes. The customer service was great. The restaurant breakfast was average. Jennifer, Christopher, Jholey, and Antonio were very welcoming. 10/10. The pools and rooftop and bar were also wonderful.
Celestine
Celestine, 5-night trip
Verified Hotels.com guest review
8/10 Very good
2 September 2024
Friendly staff . Everyone was helpful. Clean rooms . Breakfast is what to be excepted when included. Only complaint is it can be noisy.
Ronald
Ronald, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
8 August 2024
I like the fact that access is controlled and people can't randomly walk in off of the street
Harold
Harold, 3-night trip
Verified Expedia guest review
10/10 Exceptional
5 August 2024
Pablo
Pablo, 1-night trip
Verified Hotels.com guest review
6/10 Good
5 August 2024
Our first bedroom was moldy and dirty. The bathroom was very small and smell moldy, the shower was clogged, the small fridge was not working and the room looked dirty. They moved us to another room which was in better condition, but the bed was uncomfortable and made a lot of noise, they did not provide us with a cover at first. The safe did not work. The room was by the street and we could hear every car going by. The water in the shower went from hot to cold and it was difficult to keep it at a warm temperature. The breakfast was good and the server at the breakfast was very polite. The desk attendant that was there in the evenings was kind of rude and looked annoyed when we asked to change rooms and when we moved to the other room, we asked for a blanket and a pillow, and he looked annoyed. The day desk lady was very polite and so was the overnight desk gentleman when we checked out.
Bernarda
Bernarda, 4-night family trip
Verified Expedia guest review
8/10 Very good
27 July 2024
Love the culture
I love older hotels so I quite enjoyed this little gem. It is a little rundown. But it is being updated. Our junior suite was comfortable. I loved that the host/receptionist walked us up to our room. The hotel is quite cozy. We enjoyed breakfast in the restaurant and it was enjoyable. Very tasty. Outside there is tons going on. And right near Malécon. The only downside was not flushing toilet paper down the toilet. I imagine because the plumbing is older. But I will definitely stay again.
Lindsey
Lindsey, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 July 2024
LUIS
LUIS, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 July 2024
Great location Great staff clean quiet
Joel
Joel, 2-night trip
Verified Hotels.com guest review
8/10 Very good
22 June 2024
Tacorya
Tacorya, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 June 2024
Safe, cleanliness, the staffed are phenomenal.
Godfrey
Godfrey, 7-night trip
Verified Expedia guest review
10/10 Exceptional
11 June 2024
Very good and quiet area and cool. Near the beach
deolall
deolall, 7-night trip
Verified Expedia guest review
6/10 Good
9 June 2024
Nirvan
Nirvan, 1-night trip
Verified Expedia guest review
10/10 Exceptional
28 May 2024
GRACILIANO
GRACILIANO, 4-night trip
Verified Hotels.com guest review
6/10 Good
25 May 2024
AC units doesn’t work right.
Domingo
Domingo, 10-night trip
Verified Expedia guest review
2/10 Poor
13 May 2024
The Worst, Do not Enter. Find another Hotel.
The worst hotel in the Dominican Republic it was unsafe it was unclean. They double charged me. They refused to assist the plumbing. The few was of a barking dog and a woman hanging clothes. It was unsafe no hot water televisions dysfunction and when I asked for just a safe room, they made me pay extra.
DARRYL
DARRYL, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 May 2024
Ruth
Ruth, 2-night trip
Verified Expedia guest review
10/10 Exceptional
24 April 2024
the breakfast buffer is amazing.
amory
amory, 1-night trip
Verified Expedia guest review
6/10 Good
20 April 2024
Si tuviera que volver a quedarme en ese lugar lo pensaría dos veces el aire de la habitación no funcionaba solo 10 minutos y no volvía a encender y para colmo me dieron un abanico.
Pablo
Pablo, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 April 2024
Clean/professional helpful staff
Joel
Joel, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
17 March 2024
Great staff super friendly and helpful. A dedicated team that’s committed to providing excellent customer service. Thanks again
Claudy
Claudy, 4-night trip with friends
Verified Expedia guest review
10/10 Exceptional
3 March 2024
Muy buena atención por todo el personal, siempre atentos y muy amables.
Andy.7ddd
Andy.7ddd, 4-night romance trip
Verified Expedia guest review
6/10 Good
19 February 2024
Upon arrival, the lobby of the hotel was nice which made us think we had chosen the right hotel for our stay. However, once we were shown our room, we had to change immediately due to drain flies everywhere in the room. The young man at the front desk accommodated this switch to what was hopefully a better room however the issue of the drain flies was still present as well as roaches, drain worms, and centipedes. Not only were we plagued with insects but we were not given soap replacements after the first night (luckily there was a supermarket close by for us to purchase things that were lacking from the hotel) and had to continuously ask for towels. PS. The customer service received from the 3 males at the front desk was exceptional. They were always more than willing to assist. The bathroom sink didn't work properly and only the hot water side worked which made it nearly impossible to use. The bathroom overall definitely NEEDS an upgrade. We are grateful to the three young men at the front desk who helped to make our stay tolerable.