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Casa del Balam Merida

3.5 star property
Hotel with outdoor pool, near Paseo de Montejo

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Casa del Balam Merida

Outdoor pool, pool loungers
Terrace/patio
Hallway
Garden
Deluxe Room
VIP Access

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Parking available
  • Spa
  • Pool
  • Laundry facilities
  • 24/7 front desk
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Self parking
  • Coffee shop/cafe
  • Spa services
  • Massage/treatment rooms
  • Terrace
  • 24-hour front desk
  • Garden
  • Front desk safe
Feel at home
  • Children stay free
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
The price is NZ$120
includes taxes & fees
1 Dec - 2 Dec

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Private bathroom
Designer toiletries
Rainfall showerhead
Local meal delivery service
  • 45 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room

Premium Room

Premium Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Private bathroom
Designer toiletries
Bathrobes
Separate bath and shower
Rainfall showerhead
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Private bathroom
Designer toiletries
Bathrobes
Local meal delivery service
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Gran Hotel de Merida

Spa
Parking available
Free WiFi
Air conditioning
8.8 out of 10, Excellent, (950)
The price is NZ$92
includes taxes & fees
11 Dec - 12 Dec
Gran Hotel de Merida
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About the area

Map
Calle 60 # 488 X 57 Colonia Centro, Mérida, YUC, 97000

What's nearby

  • Parque Santa Lucía - 1 min walk - 0.2 km
  • Mérida Cathedral - 4 min walk - 0.4 km
  • Plaza Grande - 5 min walk - 0.4 km
  • U.S. Consulate Merida - 3 min drive - 2.2 km
  • Yucatan International Convention Center - 4 min drive - 2.7 km

Getting around

  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.) - 17 min drive

Restaurants

  • ‪La Chaya Maya - ‬2 min walk
  • ‪Museo de la gastronomía yucateca - ‬3 min walk
  • ‪Bistrola 57 - ‬1 min walk
  • ‪Delorean Bar - ‬1 min walk
  • ‪La Tratto", Santa Lucia - ‬2 min walk

About this property

Casa del Balam Merida

Casa del Balam Merida puts you in a great location, within a 15-minute walk of Mérida Cathedral and Paseo de Montejo. Guests can indulge in massages, facials or body scrubs, and grab a bite to eat at Bistrola 57, which serves Fusion cuisine and is open for breakfast, lunch and dinner. An outdoor pool, a bar/lounge and a terrace are other highlights at this Colonial hotel. The helpful staff and location get great marks from fellow travellers.

Languages

English, Spanish

At a glance

Hotel size

  • 54 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: 6:00 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Uncovered on-site self-parking (MXN 50 per day)
  • Wheelchair-accessible parking on site
  • Free off-site parking within 164 ft

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7 AM–11 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop

Travelling with children

  • Children stay for free (see details)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop
  • Pool loungers

Facilities

  • Built in 1960
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • An outdoor pool
  • Spa services
  • Massage/treatment rooms
  • Colonial architecture

Accessibility

  • Lift
  • Lift door width (centimetres): 150
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled)

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hairdryer (on request)
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Meal delivery service

More

  • Daily housekeeping

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms, couples treatment room(s), and outdoor treatment areas. Services include facials, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy.

Dining

Bistrola 57 – This restaurant specialises in Fusion cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately MXN 110 for adults and MXN 80 for children

Parking

  • Uncovered self-parking costs MXN 50 per day

Policies

Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts credit cards and cash.

Also known as

Hotel Casa Balam Merida
Hotel Casa Balam
Casa Balam Merida
Casa Balam
Casa Del Balam Merida
Hotel Casa Balam Mérida
Casa Balam Mérida
Hotel Casa del Balam
Casa del Balam Merida Hotel
Casa del Balam Merida Mérida
Casa del Balam Merida Hotel Mérida

Frequently asked questions

Does Casa del Balam Merida offer free cancellation for a full refund?
Yes, Casa del Balam Merida does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Casa del Balam Merida?
Yes, there's an outdoor pool.
Are pets allowed at Casa del Balam Merida?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Casa del Balam Merida?
Yes. Self-parking costs MXN 50 per day.
What are the check-in and check-out times at Casa del Balam Merida?
Check-in start time: 3:00 PM; check-in end time: 6:00 PM. Check-out time is noon.
Is there an on-site casino at Casa del Balam Merida?
No, this hotel doesn't have a casino, but Casino La Cima (4-min walk) and Diamonds Casino (7-min drive) are both nearby.
What is there to do at Casa del Balam Merida and nearby?
Casa del Balam Merida has an outdoor pool and spa services, as well as a garden.
Are there restaurants at or near Casa del Balam Merida?
Yes, Bistrola 57 offers Fusion cuisine.
What's the area around Casa del Balam Merida like?
Casa del Balam Merida is in Mérida Centro, a short 4-minute walk from Mérida Cathedral and 10 minutes' walk from Paseo de Montejo. Travellers give top marks for the hotel's prime location.

Casa del Balam Merida Reviews

Reviews

8.4

Very good

8.6/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Good

Could be better
Minimum comfort in this very old hotel. The AC is noisy and not efficient at all. Wifi is only accessible in the lobby. Building needs maintenance. We also had a surprise regarding the laundry fees, they announced around 250 pesos, we had to pay 600 pesos (2.5 times more). Hot water was not available the first day. Curtains are not dark enough, so it wakes you up when the sun rises. Location is great though, right downtown Merida.
Frederic, 4-night trip
Verified Hotels.com guest review

2/10 Poor

El aire acondicionado no servia me pasaron a otro cuarto y tampoco servía no pudimos dormir muy mala experiencia
Erika, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

A/C isn’t the best.
We went first week of Sept. weather was 90s and very humid. We weren’t able lower the temp in our room. It’s already preset, you’re only able to adjust the fan speed.
Mauro, 10-night trip
Verified Hotels.com guest review

10/10 Exceptional

We had loved it! So many things within walking distance and amazing restaurants!
María, 1-night family trip
Verified Expedia guest review

8/10 Very good

It was in the heart of historic center. Very friendly staff.
Arturo, 7-night family trip
Verified Expedia guest review

4/10 Fair

no comments to many bad to comments AC leaking nobody fixed shower curtains ripped sink clogged for 2 days no tv for the first 3 days bad attitudes front desk restaurant too etc. etc. etc
JOSE, 10-night family trip
Verified Expedia guest review

10/10 Exceptional

The staff were at the top of the customer service game, very helpful, very kind. Don’t forget the Bistro 57 downstairs, great food and wonderful Cubra Libres.
Steven, 3-night trip
Verified Expedia guest review

6/10 Good

No recibi mi habitacion doble deluxe que fue la pagada por internet. Pese a que hable un dia antes para confirmar mi reaervacion. Pero la asignada funciono.
Martha Elba Gonzalez, 5-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Sonia, 6-night trip
Verified Hotels.com guest review

8/10 Very good

To hot the room
Edgar, 1-night family trip
Verified Expedia guest review

6/10 Good

Mérida trip
The hotel is nice very simple
Alicia A, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Nice old place. Comfortable in a great location. Is not crowded
Alba, 3-night family trip
Verified Expedia guest review

6/10 Good

This is an historic type hotel nothing modern so not a place if you’re have high expectations for warm water or toilets that flush well or an elevator that may or may not work
Milton, 3-night family trip
Verified Expedia guest review

6/10 Good

joaquin, 5-night trip
Verified Expedia guest review

10/10 Exceptional

One of the only places that had a/c during a tropical storm. Lovely accommodating staff. And a back up generator in case the storm got worse. It was perfect because they have a restaurant inside and all every store were close for the hurricane so we were able to eat and at other hotels. We weren’t going to come here at first but our first hotel wasn’t going to have services or
Chloe, 2-night trip
Verified Expedia guest review

8/10 Very good

Casa del Balam is a great little hotel with good shopping and dining near by. The staff is friendly and parking is included should you rent a car. The restaurant downstairs has live entertainment and good food. Walking distance from several plazas and museums.
Abel, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

Me encanta todo el diseño del hotel, los cuartos la alberca los spacios comunes.
Gustavo, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

El diseño.
Gustavo, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Me gusto mucho la estadia, el costo del estacionamiento esta bien economico, el costo del desayuno lo encontre alto. Sobre las facilidades esta buenas, el cuarto es tal cual alarece en imagen tiene un buen tamaño, el baño es bastante viejo pero esta funcional. Si buscas economia y no lujos este es un plan. Recomendado!
Doris, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

The staff was amazing, from the front desk staff to the servers in the restaurant. They communicated very well with us despite the language barrier.
Martin Jacob, 7-night family trip
Verified Expedia guest review

2/10 Poor

Booked and prepaid 12 day stay. Could not arrive on the 3-6 windows, tried check in next day. Refused a room, refused a refund. Awful service. Very dated hotel.
Orlando, 12-night romance trip
Verified Expedia guest review

10/10 Exceptional

This hotel is convenient to the centro historico, it is two blocks from the Gran Plaza and one block from Plaza Santa Lucia. It is an older hotel with a courtyard in the center, typical of what hotels were like in the past. Unique and clean with a restaurant downstairs. The hotel bathrooms need a little updating, but not remodeling the hotel to make it modern because it would lose its character.
Ortencia, 1-night family trip
Verified Expedia guest review

8/10 Very good

Great stay!!! Loved this hotel, convenient and close to downtown Merida. Only problem, A/C unit in the 1st floor don’t work. First night say was pretty miserable considering the over 100F’s weather conditions. 2nd night, management moved us to 4th floor which work out perfectly.
julie, 4-night family trip
Verified Expedia guest review

4/10 Fair

we booked for 3 people and there were only 2 very old towels on the room, no hand towels, not tissues, one of the nights there were people on the lobby very noisy and the personnel didnt do anything ro keep the place quiet. None of the VIP benefits offered was provided.
Patricia, 3-night family trip
Verified Expedia guest review

8/10 Very good

Jaime, 10-night trip
Verified Expedia guest review