Hyatt Regency Cartagena

• You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

• Buffet breakfast is offered for an extra charge of approximately COP 96000 per person
• Early check-in can be arranged for an extra charge (subject to availability)
• Late check-out can be arranged for an extra charge (subject to availability)

• One of the swimming pools

Guests will have access to the following alternative facilities during the renovation:

• Outdoor pool

• If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

• Service animals exempt from fees
• Pets are allowed for an extra charge of COP 80 per accommodation, per stay

• Pool access available from 8:00 AM to 8:00 PM
• Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation