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Hotel Carlota

3.5 star property
Boutique hotel with outdoor pool, near Paseo de la Reforma

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Carlota

Exterior
Outdoor pool
Building design
Balcony
In-room safe, laptop workspace, free WiFi

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Pool
  • Airport transfer
  • Pet-friendly
  • Free parking
  • 24/7 front desk
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Pool bar
  • Room service
  • Room service
  • Airport shuttle
  • Area shuttle
  • 24-hour front desk
  • Air conditioning
  • Library
Feel at home
  • Children stay free
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Lift
The price is NZ$187
includes taxes & fees
3 Dec - 4 Dec

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Room

In-room safe, laptop workspace, free WiFi

Deluxe Room

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Free bottled water
Cable channels
Laptop workspace
Laptop-compatible safe
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Free bottled water
Cable channels
Laptop workspace
Laptop-compatible safe
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room

In-room safe, laptop workspace, free WiFi

Premium Room

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Free bottled water
Cable channels
Laptop workspace
Laptop-compatible safe
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Property amenity

Galeria Plaza Reforma

Pool
Parking available
Free WiFi
Restaurant
9.2 out of 10, Wonderful, (2418)
The price is NZ$197
includes taxes & fees
30 Nov - 1 Dec
Galeria Plaza Reforma
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About the area

Map
Rio Amazonas No. 73, Col. Cuauhtemoc, Mexico City, 06500

What's nearby

  • Reforma 222 - 3 min walk - 0.3 km
  • Paseo de la Reforma - 4 min walk - 0.3 km
  • U.S. Embassy - 7 min walk - 0.7 km
  • Angel of Independence Monument - 10 min walk - 0.9 km
  • Monument to the Revolution - 16 min walk - 1.4 km

Getting around

  • Benito Juarez International Airport (MEX) - 27 min drive
  • Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 52 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 67 min drive
  • Mexico City Fortuna Station - 9 min drive
  • Mexico City Buenavista Station - 9 min drive
  • Tlalnepantla de Baz Station - 16 min drive
  • San Cosme Station - 17 min walk
  • Cuauhtemoc Station - 19 min walk
  • Insurgentes Station - 19 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Tierra Garat - ‬1 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪La Provoleta Asador Argentino - ‬2 min walk
  • ‪Mezzo Mezzo - ‬3 min walk
  • ‪Nologo - ‬1 min walk

About this property

Hotel Carlota

Hotel Carlota offers a fantastic location, putting you a short five-minute walk from Paseo de la Reforma and Reforma 222. You can splash around at the outdoor pool, grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights at this boutique hotel include a poolside bar and a snack bar/deli. Fellow travellers love the helpful staff.

Languages

English, Spanish

At a glance

Hotel size

  • 35 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed (dogs only, 2 total, up to 13 kg per pet)*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Height restrictions apply for on-site parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Off-site

  • Area shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 8:00 AM–noon
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

What to do

  • Shopping

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Porter/bellhop
  • Bike hire

Facilities

  • Safe-deposit box at front desk
  • Library
  • An outdoor pool

Accessibility

  • Lift

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free newspapers
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

On-site venue – This restaurant specialises in local cuisine and serves breakfast, lunch and dinner.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately MXN 350 per person
  • Airport shuttle service is offered for an extra charge of MXN 1392 per vehicle (return. Maximum occupancy 2)
  • Local area shuttle service is offered for an extra charge

Pets

  • Pet deposit: MXN 1000 per stay
  • Pets are allowed for an extra charge of MXN 500 per pet, per stay

Parking

  • Parking height restrictions apply

Policies

Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.

Also known as

Hotel Carlota Mexico City
Hotel Carlota
Carlota Mexico City

Frequently asked questions

Is there a pool at Hotel Carlota?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Carlota?
Yes, dogs are welcome, with a limit of 2 total and maximum weight of 13 kg per pet. There's a charge of MXN 500 per pet, per stay, and there's also a deposit of MXN 1000 per stay.
Is parking offered on site at Hotel Carlota?
Yes, there's free self parking.
Is an airport shuttle service offered by Hotel Carlota?
Yes, an airport shuttle is available. The charge is MXN 1392 per vehicle return.
What are the check-in and check-out times at Hotel Carlota?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon.
What is there to do at Hotel Carlota and nearby?
Hotel Carlota has an outdoor pool.
Are there restaurants at or near Hotel Carlota?
Yes, there's an on-site restaurant that offers local cuisine.
What's the area around Hotel Carlota like?
Hotel Carlota is a short 4-minute walk from Paseo de la Reforma and 10 minutes' walk from Angel of Independence Monument.

Hotel Carlota Reviews

Reviews

8.4

Very good

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Tyler, 6-night romance trip
Verified Expedia guest review

8/10 Very good

The only thing that I didn’t like is the old carpet in the bedroom. It’s dusty and it aggravated my allergies.
Raquel, 2-night business trip
Verified Expedia guest review

6/10 Good

We had a good time in this hotel, here are some pros and cons: Pros: - The location is excellent, super convenient for all the areas of interest - Rooms are big, spacious and it is well equipped - The pool are is ok to relax for a bit and take the sun - There is always someone from staff available to attend to your needs. Cons: - The hotel has a strong industrial feeling that I didn't like. The rooms don't feel cozy and some details like rugs, pillow cases and curtains feel old. - Room service is not great, they knocked on our door one day at 5pm to try to clean up. - The doors don't have a double lock option from the inside, which I didn't love. Overall it was an ok experience. I will probably look for a different place next time in Mexico City, but good enough for the price we paid.
Nicole, 3-night romance trip
Verified Expedia guest review

8/10 Very good

Mejor limpieza
Julio, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

Everything
Ana Edith, 2-night family trip
Verified Expedia guest review

4/10 Fair

The service at the pool and restaurant were fine. House keeping did not show until 4 when I napped. And when they did, they never emptied either garbage can. There 4 days. They were never emptied. The place was unnecessarily noisy at 3Am when something happened every night that caused very loud noises.
ROBERT, 4-night trip
Verified Orbitz guest review

6/10 Good

I liked the location and design. Bathrooms need to be cleaner and better towels.
Joshua, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Very nice
Great location and very nice room. The restaurant was very nice and service was awesome!
Rian, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely place to stay! The design is just ver very interesting and the beds were comfortable, the staff helpful and plenty of areas to chill and work! The only thing is that the walls are kinda thin and is easy to hear others! Also there are so many amazing places to eat around the corner, this is definitely one of my favs hotels in Mexico City!
Fernando, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Leah, 5-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Friendly staff. Well located. I heated the restaurant is amazing but I didn’t get the chance to try it.
Vivien, 1-night trip
Verified Expedia guest review

8/10 Very good

Nice hotel. Rooms are modern, especially compared to other Mexico city hotels. unfortunately, the property can be very loud at times. Most of the rooms surround the pool-restaurant-bar so it can be loud at times.
Jeremy, 3-night trip
Verified Orbitz guest review

2/10 Poor

Iris, 9-night trip
Verified Hotels.com guest review

4/10 Fair

not a good place
Pablo, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Jorge Francisco, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Great location, friendly staff
Alyssa, 4-night romance trip
Verified Expedia guest review

6/10 Good

the design is very cool. the hotel is very noisy, especially early in the morning. the restaurant starts on their morning routine and you can hear everything
Adriana, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Wonderful hotel with very helpful staff. The room was very large and comfortable. I would definitely stay here again!
Samantha, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Clean, helpful employees, great location, amazing interior
Verified Expedia guest review

10/10 Exceptional

Verified Expedia guest review

10/10 Exceptional

Very nice place and walking distance to a lot of restaurants and must-see places
Verified Expedia guest review

6/10 Good

We got placed in a room on the second floor, there were no true windows and therefore no true noise cancellation from the outside. Woke up at 3AM to someone casually coughing in the lobby, I shouldn't be able to hear that and they should be able to cough without waking anyone up. We could also crisply hear people going up and down the stairs and using the elevator. They provide earplugs but that shouldn't be required for a reasonable place to sleep. It truly felt like we were sleeping in the lobby. The standard rooms were also quite small and the bathroom had no sink. Most of the shelf space was taken up by paid snacks and drinks which was off-putting. The noise level may be different in other rooms but it was truly a deal breaker for us. The staff however was accommodating and made it easy for us to cancel the rest of our stay, albeit with one night as a penalty. Good central location and accommodating staff, but the noise issues were worse that we could have expected.
Nicolas, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

I'll be back!
The hotel is a beautiful boutique hotel in an amazing location. The restaurant located in the hotel is fantastic. However, the best part of my stay was how attentive the member of staff were.
Luis, 6-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Rachel, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Gabriel A, 1-night trip
Verified Hotels.com guest review