Palais Khum

3.5 star property
Hotel with spa, near Jemaa el-Fnaa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Palais Khum

Lunch and dinner served, Moroccan cuisine
Indoor pool, sun loungers
Indoor pool, sun loungers
Interior
Library

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Airport transfer
  • Parking available
  • Spa
  • Pool
  • Laundry facilities
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Rooftop terrace
  • Room service
  • Coffee shop/cafe
  • Airport shuttle
  • Garden
  • Library
  • Front-desk safe
  • Snack bar/deli
Feel at home
  • Private bathroom
  • Garden
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
  • Elevator
The price is $273
includes taxes & fees
$246 per night
Jan 3 - Jan 4, 2025

Room options

Available filters for rooms
Showing 6 of 6 rooms

Standard Room

Highlights

Air conditioning
Heating
Premium bedding
Blackout drapes/curtains
Bathrobes
Hair dryer
Private bathroom
Free bottled water
  • Sleeps 2
  • 1 Queen Bed

Royal Suite

Highlights

Air conditioning
Heating
Free cribs/infant beds
Blackout drapes/curtains
Separate bedroom
Premium bedding
Bathrobes
Hair dryer
  • 1097 sq ft
  • Sleeps 3
  • 1 Double Bed

Luxury Suite

Highlights

Air conditioning
Heating
Free cribs/infant beds
Blackout drapes/curtains
Separate bedroom
Premium bedding
Bathrobes
Hair dryer
  • 700 sq ft
  • Sleeps 3
  • 1 Double Bed

Junior Suite

Highlights

Balcony or patio
Air conditioning
Heating
Free cribs/infant beds
Blackout drapes/curtains
Separate bedroom
Premium bedding
Bathrobes
  • 452 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Deluxe Double or Twin Room

Highlights

Air conditioning
Heating
Premium bedding
Blackout drapes/curtains
Bathrobes
Hair dryer
Private bathroom
Free bottled water
  • 344 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Luxury Single Room

Highlights

Air conditioning
Heating
Premium bedding
Blackout drapes/curtains
Bathrobes
Hair dryer
Private bathroom
Free bottled water
  • Sleeps 1
  • 1 Twin Bed

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About the neighborhood

Map
2, Derb El Hammaria, Dar El Bacha, Marrakech, 40000

What's nearby

  • Le Jardin Secret - 4 min walk
  • Jemaa el-Fnaa - 11 min walk
  • Koutoubia Mosque - 16 min walk
  • Majorelle Garden - 4 min drive
  • Bahia Palace - 5 min drive

Getting around

  • Menara Airport (RAK) - 17 min drive
  • Marrakech Central Station - 4 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Nomad - ‬7 min walk
  • ‪Café des Épices - ‬7 min walk
  • ‪Le Jardin - ‬4 min walk
  • ‪Ristorante I Limoni - ‬10 min walk
  • ‪Terrasse des Épices - ‬4 min walk

About this property

Palais Khum

Palais Khum is just 4.4 mi (7.2 km) from the airport and offers a shuttle. You can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with massages, body wraps, or mani/pedis. Other highlights include an indoor pool, a rooftop terrace, and a bar/lounge. Fellow travelers say great things about the helpful staff.

Languages

Arabic, English, French, Italian, Spanish

At a glance

Hotel size

  • 10 rooms

Arriving/Leaving

  • Check-in start time: 2 PM; Check-in end time: midnight
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • The front desk is open daily from 7:00 AM - midnight
  • Front desk staffed during limited hours
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free offsite parking nearby

Transfers

  • Airport shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Hiking/biking trails nearby
  • Horse riding nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Library
  • An indoor pool
  • Full-service spa
  • Banquet hall

Accessibility

  • Elevator

Room amenities

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Bathrobes
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with Turkish bath/hammam.

Dining

Onsite venue - This restaurant specializes in Moroccan cuisine and serves lunch and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 1.22 per person, per night. This tax does not apply to children under 12 years of age.

Optional extras

  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for EUR 50.0 per day

Policies

This property accepts credit cards and cash.
Cashless transactions are available.

Also known as

Palais Khum Hotel Marrakech
Palais Khum Hotel
Palais Khum Marrakech
Palais Khum
Palais Khum Hotel
Palais Khum Marrakech
Palais Khum Hotel Marrakech

Frequently asked questions

Does Palais Khum offer free cancellation for a full refund?
Yes, Palais Khum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Palais Khum?
Yes, there's an indoor pool.
Are pets allowed at Palais Khum?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Palais Khum?
No, unfortunately, but there's free parking nearby.
Is airport shuttle service offered by Palais Khum?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Palais Khum?
Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is noon.
Is there an onsite casino at Palais Khum?
No, this hotel doesn't have a casino, but Casino de Marrakech (4-min drive) and Le Grand Casino de la Mamounia (5-min drive) are both nearby.
What is there to do at Palais Khum and nearby?
Have fun with nearby activities like hiking and horseback riding. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Palais Khum also has a Turkish bath and spa services, as well as a garden.
Are there restaurants at or near Palais Khum?
Yes, there's an onsite restaurant that offers Moroccan cuisine.
What's the area around Palais Khum like?
Palais Khum is a short 11-minute walk from Jemaa el-Fnaa and 4 minutes' walk from Le Jardin Secret.

Reviews

9.4

Exceptional

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Friendly staff
jean graham, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Service was exceptional, the Riad itself was a welcome slice of quiet in the otherwise hectic medina. Very comfortable and also excellent location.
Eibhlin, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

My husband and I booked this hotel for our 20th year anniversary. It is an amazing place and the staff is incredibly friendly. Very clean and we had everything we needed. The front desk staff helped us book excursions and those wre also wonderful. The only thing is that there are no phones in the rooms to call the front desk. Our first night I was freezing because I didn’t realize there was a heater in the room. That was my bad. Also, it is a bit hard to find the front door because the main entrance is in an alley but that is the case with all the hotels in Marrakech. We had the most amazing time and felt incredibly safe walking at very late hours in Marrakech. Can’t wait to go back.
Angelik, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Excellent riad for a week in Marrakech
Superb location. Lovely room. Personable, helpful staff. Good generous breakfast. Delightful roof terrace on which to spend sunny mornings. Remember to look at shops nearby the hotel. Not all the good stuff is in the souks!
6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great staff!
Kirk, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Victoria, 2-night trip
Verified Expedia guest review

8/10 Very Good

The location was great. Very pretty hotel, friendly staff. Air con in rooms could be much cooler.
Ian Douglas, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

The Riad is beautifully decorated and the rooms are a great size. The staff couldn’t do more for us and made us feel so welcome. Great location for wandering and exploring the main sites in Marrakech.
TRACEY, 1-night romance trip
Verified Expedia guest review

8/10 Very Good

Charming old world Marrakesh hotel was a comfy stay
The hotel is in the old City and not accessible by car so transfering luggage can be quite challenging. It is also a far walk yo the souk gor shopping and dining. The premises are old and kept in very hood condition. The service is excellent. The restaurant was delicious. Very charming. The indoor pool was beautiful.
3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Laura, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Absolutely loved it. All of the staff went above and beyond to ensure that our stay was perfect. Would most definitely recommend.
Linda, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Wonderful stay
Wonderful! Better than we expected! Very good value for money the service was so brilliant, staff were so friendly, rooms were massive and well met and super clean. Would definitely recommend
Anjuli, 4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

It's a hidden surprise. Right in the old town within easy access to the souks yet away from the crowds. Would definitely stay there again.
Bhavini, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Wonderful Riad
Beautiful Riad with spacious rooms and wonderful decor. The staff are very kind and helpful with the surrounding area. The room (royal suite) was comfortable clean and huge. This place is definitely recommended but I would suggest eating out. The food and service in the restaurant was not good.
Avrom, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very good
Duanys, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Very peaceful, tasteful design and decor, staff very friendly and attentive in an area of the medina a bit quieter as it is closer to one end. Some areas like our step down shower and some common areas need some sprucing up, but overall a very positive stay.
Carol, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Highly recommended
Everything was good about my stay but staff working there made my stay very special
Magdalena, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Exactly the experience we wanted, this Riad delivered on every level. From the moment we stepped off the plane we knew we were in great hands. The taxi was waiting and one of team met us to direct us to our accommodation. We had a suite, our room was big, clean and just perfect. I cannot exaggerate the level of care and attention we received. We also used the Hammam in the Riad
kevin, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

A small little palace of ur own with a lovely terrace and a indoor pool
3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great customer service. Fantastic location. I really enjoyed my stay at Palais Khum!
4-night trip
Verified CheapTickets guest review

10/10 Exceptional

Oasis in the Médina
What a wonderful hotel! The service was amazing. From the moment we arrived in the airport (they had a driver meet us there and take us to the hotel for 15usd) we felt very well taken care of. When we arrived at the hotel the staff had us sit and relax in their beautiful atrium with some tea and cookies while they brought our luggage to the room. During this time they give us a brief overview of the city; where to go/not go, eat/not to eat. Our room was the Berber junior suite, which was so beautiful and quiet. The bed was firm but comfortable and the shower was beautiful. The terrace is great for a sunbath or to find a nice spot to read. This hotel does serve alcohol so you can have a nice refreshing drink on the terrace as well. Be aware of the cats that roam the roofs. They walk around like the own the place and can be loud at night, however it seems like a norm in the city so I cannot penalties Klum for that. The only negative I can think of is that the condition of some of the amenities were well used. For example the pool was missing quite a few tiles and the terrace chairs were quite old to the point of being unsafe. All in all I will be back without a moment a hesitation.
3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Karine, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

CLARE, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

9-night trip
Verified Expedia guest review

8/10 Very Good

Stylish and well maintained property located in medina
3-night family trip
Verified Orbitz guest review