2, Derb El Hammaria, Dar El Bacha, Marrakech, 40000
What's nearby
Le Jardin Secret - 4 min walk
Jemaa el-Fnaa - 11 min walk
Koutoubia Mosque - 16 min walk
Majorelle Garden - 4 min drive
Bahia Palace - 5 min drive
Getting around
Menara Airport (RAK) - 17 min drive
Marrakech Central Station - 4 min drive
Airport shuttle (surcharge)
Restaurants
Nomad - 7 min walk
Café des Épices - 7 min walk
Le Jardin - 4 min walk
Ristorante I Limoni - 10 min walk
Terrasse des Épices - 4 min walk
About this property
Palais Khum
Palais Khum is just 4.4 mi (7.2 km) from the airport and offers a shuttle. You can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with massages, body wraps, or mani/pedis. Other highlights include an indoor pool, a rooftop terrace, and a bar/lounge. Fellow travelers say great things about the helpful staff.
Languages
Arabic, English, French, Italian, Spanish
At a glance
Hotel size
10 rooms
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
The front desk is open daily from 7:00 AM - midnight
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free offsite parking nearby
Transfers
Airport shuttle*
Other information
Designated smoking areas
Property amenities
Food and drink
Restaurant
Bar/lounge
Coffee shop
Room service (limited hours)
Snack bar/deli
What to do
Hiking/biking trails nearby
Horse riding nearby
Services
Front desk (limited hours)
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Pool loungers
Facilities
Safe-deposit box at front desk
Rooftop terrace
Garden
Library
An indoor pool
Full-service spa
Banquet hall
Accessibility
Elevator
Room amenities
Home comfort
Air conditioning (climate-controlled) and heating
Bathrobes
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Turndown service
Premium bedding
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Free WiFi
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with Turkish bath/hammam.
Dining
Onsite venue - This restaurant specializes in Moroccan cuisine and serves lunch and dinner.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 1.22 per person, per night. This tax does not apply to children under 12 years of age.
Optional extras
Airport shuttle service is offered for an extra charge
Children & extra beds
Rollaway beds are available for EUR 50.0 per day
Policies
This property accepts credit cards and cash.
Cashless transactions are available.
Also known as
Palais Khum Hotel Marrakech
Palais Khum Hotel
Palais Khum Marrakech
Palais Khum
Palais Khum Hotel
Palais Khum Marrakech
Palais Khum Hotel Marrakech
Frequently asked questions
Does Palais Khum offer free cancellation for a full refund?
Yes, Palais Khum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Palais Khum?
Yes, there's an indoor pool.
Are pets allowed at Palais Khum?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Palais Khum?
No, unfortunately, but there's free parking nearby.
Is airport shuttle service offered by Palais Khum?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Palais Khum?
Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is noon.
Is there an onsite casino at Palais Khum?
No, this hotel doesn't have a casino, but Casino de Marrakech (4-min drive) and Le Grand Casino de la Mamounia (5-min drive) are both nearby.
What is there to do at Palais Khum and nearby?
Have fun with nearby activities like hiking and horseback riding. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Palais Khum also has a Turkish bath and spa services, as well as a garden.
Are there restaurants at or near Palais Khum?
Yes, there's an onsite restaurant that offers Moroccan cuisine.
What's the area around Palais Khum like?
Palais Khum is a short 11-minute walk from Jemaa el-Fnaa and 4 minutes' walk from Le Jardin Secret.
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.4/10
Staff & service
9.0/10
Amenities
9.2/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
May 7, 2024
Friendly staff
jean graham
jean graham, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
Mar 8, 2024
Service was exceptional, the Riad itself was a welcome slice of quiet in the otherwise hectic medina. Very comfortable and also excellent location.
Eibhlin
Eibhlin, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Feb 16, 2024
My husband and I booked this hotel for our 20th year anniversary. It is an amazing place and the staff is incredibly friendly. Very clean and we had everything we needed. The front desk staff helped us book excursions and those wre also wonderful. The only thing is that there are no phones in the rooms to call the front desk. Our first night I was freezing because I didn’t realize there was a heater in the room. That was my bad. Also, it is a bit hard to find the front door because the main entrance is in an alley but that is the case with all the hotels in Marrakech. We had the most amazing time and felt incredibly safe walking at very late hours in Marrakech. Can’t wait to go back.
Angelik
Angelik, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jan 14, 2024
Excellent riad for a week in Marrakech
Superb location. Lovely room. Personable, helpful staff. Good generous breakfast. Delightful roof terrace on which to spend sunny mornings. Remember to look at shops nearby the hotel. Not all the good stuff is in the souks!
Verified traveler
6-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 4, 2024
Great staff!
Kirk
Kirk, 7-night trip
Verified Expedia guest review
10/10 Exceptional
Dec 11, 2023
Victoria
Victoria, 2-night trip
Verified Expedia guest review
8/10 Very Good
Oct 18, 2023
The location was great. Very pretty hotel, friendly staff. Air con in rooms could be much cooler.
Ian Douglas
Ian Douglas, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
Oct 17, 2023
The Riad is beautifully decorated and the rooms are a great size. The staff couldn’t do more for us and made us feel so welcome. Great location for wandering and exploring the main sites in Marrakech.
TRACEY
TRACEY, 1-night romance trip
Verified Expedia guest review
8/10 Very Good
Oct 17, 2023
Charming old world Marrakesh hotel was a comfy stay
The hotel is in the old City and not accessible by car so transfering luggage can be quite challenging. It is also a far walk yo the souk gor shopping and dining. The premises are old and kept in very hood condition. The service is excellent. The restaurant was delicious. Very charming. The indoor pool was beautiful.
Verified traveler
3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Sep 9, 2023
Laura
Laura, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Mar 16, 2023
Absolutely loved it. All of the staff went above and beyond to ensure that our stay was perfect.
Would most definitely recommend.
Linda
Linda, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
Mar 1, 2023
Wonderful stay
Wonderful! Better than we expected! Very good value for money the service was so brilliant, staff were so friendly, rooms were massive and well met and super clean. Would definitely recommend
Anjuli
Anjuli, 4-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Feb 19, 2023
It's a hidden surprise. Right in the old town within easy access to the souks yet away from the crowds.
Would definitely stay there again.
Bhavini
Bhavini, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jan 10, 2023
Wonderful Riad
Beautiful Riad with spacious rooms and wonderful decor. The staff are very kind and helpful with the surrounding area.
The room (royal suite) was comfortable clean and huge.
This place is definitely recommended but I would suggest eating out. The food and service in the restaurant was not good.
Avrom
Avrom, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 27, 2022
Very good
Duanys
Duanys, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
Oct 15, 2022
Very peaceful, tasteful design and decor, staff very friendly and attentive in an area of the medina a bit quieter as it is closer to one end. Some areas like our step down shower and some common areas need some sprucing up, but overall a very positive stay.
Carol
Carol, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Sep 7, 2022
Highly recommended
Everything was good about my stay but staff working there made my stay very special
Magdalena
Magdalena, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 2, 2020
Exactly the experience we wanted, this Riad delivered on every level. From the moment we stepped off the plane we knew we were in great hands. The taxi was waiting and one of team met us to direct us to our accommodation.
We had a suite, our room was big, clean and just perfect. I cannot exaggerate the level of care and attention we received. We also used the Hammam in the Riad
kevin
kevin, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Mar 2, 2020
A small little palace of ur own with a lovely terrace and a indoor pool
Verified traveler
3-night romance trip
Verified Expedia guest review
10/10 Exceptional
Feb 21, 2020
Great customer service. Fantastic location. I really enjoyed my stay at Palais Khum!
Verified traveler
4-night trip
Verified CheapTickets guest review
10/10 Exceptional
Feb 15, 2020
Oasis in the Médina
What a wonderful hotel! The service was amazing. From the moment we arrived in the airport (they had a driver meet us there and take us to the hotel for 15usd) we felt very well taken care of. When we arrived at the hotel the staff had us sit and relax in their beautiful atrium with some tea and cookies while they brought our luggage to the room. During this time they give us a brief overview of the city; where to go/not go, eat/not to eat.
Our room was the Berber junior suite, which was so beautiful and quiet. The bed was firm but comfortable and the shower was beautiful.
The terrace is great for a sunbath or to find a nice spot to read. This hotel does serve alcohol so you can have a nice refreshing drink on the terrace as well. Be aware of the cats that roam the roofs. They walk around like the own the place and can be loud at night, however it seems like a norm in the city so I cannot penalties Klum for that.
The only negative I can think of is that the condition of some of the amenities were well used. For example the pool was missing quite a few tiles and the terrace chairs were quite old to the point of being unsafe.
All in all I will be back without a moment a hesitation.
Verified traveler
3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Feb 13, 2020
Karine
Karine, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Feb 8, 2020
CLARE
CLARE, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 27, 2020
Verified traveler
9-night trip
Verified Expedia guest review
8/10 Very Good
Jan 17, 2020
Stylish and well maintained property located in medina