2/10 Poor
11 December 2024
Save yourself the stress of staying here <
We had booked this hotel about 2yrs ago and don’t recall having the same bad experience as we did this year. the “accessible rooms” were not even accessible, like no extra space at all. My man couldn’t even shower bc his wheelchair couldn’t fit to go in through the door, on the first night my daughter got pink eye idk if they even wash the pillows probably not . The phone line was cut in the room (which I should’ve took a pic too) so I couldn’t even call front desk if we needed anything…I had to call from my cell phone which they didn’t answer btw so I had to go out of my way and walk downstairs and the clerk was doing her makeup lmao smh also from like 10am-2pm there’s no type of food available,I was DONE, My husband was DONE and my daughter was DONE. We were originally staying for 6 nights and and cut it short to 2 nights and left to Krystal urban BEST DECISION ever! And I’m the type to never leave reviews but I just had to
Verified traveller
5-night family trip
Verified Hotels.com guest review