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Luca Hotel by Heritage Residences Signature Collection

3.5 star property
Zona Colonial hotel with restaurant and 24-hour fitness

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Luca Hotel by Heritage Residences Signature Collection

Outdoor spa tub
Down duvets, minibar, in-room safe, individually decorated
Gym
Lobby
Front of property - evening/night
VIP Access

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Airport transfer
  • Bar
  • Parking available
  • Gym
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurants and 2 bars/lounges
  • Rooftop terrace
  • 24-hour fitness centre
  • Hot tub
  • Room service
  • Airport shuttle
  • Cruise ship terminal shuttle
  • Shopping centre shuttle
  • Limo/town car service
  • Terrace
Feel at home
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The price is NZ$191
includes taxes & fees
3 Jan - 4 January 2025

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Family Double Room, 2 Double Beds

Family Double Room, 2 Double Beds

Family Double Room, 2 Double Beds

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Mini-fridge
LED TV
Down duvet
Rainfall showerhead
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room

Premium Room

Premium Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Mini-fridge
LED TV
Down duvet
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 Queen Bed

Traditional Room, 1 Queen Bed

Traditional Room, 1 Queen Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Mini-fridge
LED TV
Down duvet
Rainfall showerhead
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Gran Hotel Europa Santo Domingo, Trademark by Wyndham

Free breakfast
Airport transfer
Parking available
Free WiFi
8.8 out of 10, Excellent, (544)
The price is NZ$161
includes taxes & fees
7 Jan - 8 January 2025
Gran Hotel Europa Santo Domingo, Trademark by Wyndham
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About the area

Map
Calle 19 de Marzo No. 164, Ciudad Colonial, Santo Domingo, Distrito Nacional, 10211

What's nearby

  • Calle El Conde - 1 min walk
  • Columbus Park - 4 min walk
  • Santa Maria la Menor Cathedral - 4 min walk
  • Malecon - 5 min walk
  • Sambil Santo Domingo - 4 min drive

Getting around

  • Santo Domingo (SDQ-Las Americas Intl.) - 31 min drive
  • Santo Domingo (JBQ-La Isabela Intl.) - 34 min drive
  • Airport shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)

Restaurants

  • ‪Maraca - ‬2 min walk
  • ‪Mimosa - ‬2 min walk
  • ‪MUGADO Museo De La Gastronomia Dominicana - ‬3 min walk
  • ‪Cacharepa - ‬2 min walk
  • ‪Petrus - ‬3 min walk

About this property

Luca Hotel by Heritage Residences Signature Collection

Luca Hotel by Heritage Residences Signature Collection features a rooftop terrace and puts you within a five-minute walk of Malecon. After visiting the 24-hour fitness centre for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at one of the 2 bars/lounges. Other highlights at this Colonial hotel include a hot tub, a terrace and a garden. Fellow travellers say great things about the helpful staff.

Languages

Catalan, English, French, German, Portuguese, Spanish

At a glance

DONE

Hotel size

    • 11 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the cruise terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival
    • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free off-site parking nearby
    • Street parking available
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
    • Cruise terminal shuttle*
DONE

Off-site

    • Shopping centre shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free cooked-to-order breakfast each morning 8:00 AM–11:00 AM
  • 2 bars/lounges
  • Restaurant
  • Barbecue grills
  • Free daily reception
  • Room service (limited hours)

What to do

  • Beach nearby
  • Discount at nearby fitness centre

Working away

  • Meeting room
  • Co-working spaces

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bike hire
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 1600
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • 24-hour fitness centre
  • Hot tub
  • Reception hall
  • Outdoor furniture
  • Colonial architecture

Accessibility

  • Lift
  • Closed-captioned TV
  • Height-adjustable showerheads
  • Roll-in shower

Room amenities

Be entertained

  • 32-inch LED TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Down duvet
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Designer toiletries
  • Hairdryer (on request)
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Champagne service
  • Mini fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Skylounge – Overlooking the ocean, this rooftop bar specialises in local cuisine and serves lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Happy hour is offered.
Jardín Colonial – Overlooking the garden, this restaurant specialises in local cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 50 per vehicle (one way)
  • Cruise ship terminal shuttle service is offered for an extra charge
  • Shopping centre shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards, mobile payments and cash.
Cashless transactions are available.

Also known as

Luca Hotel Santo Domingo
Luca Santo Domingo
Luca Hotel
Luca Hotel by The Oxo House
Luca Hotel by Heritage Residences Signature Collection Hotel

Frequently asked questions

Does Luca Hotel by Heritage Residences Signature Collection offer free cancellation for a full refund?
Yes, Luca Hotel by Heritage Residences Signature Collection does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Luca Hotel by Heritage Residences Signature Collection?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Luca Hotel by Heritage Residences Signature Collection?
No, unfortunately, but there's free parking nearby.
Is an airport shuttle service offered by Luca Hotel by Heritage Residences Signature Collection?
Yes, an airport shuttle is available. The charge is USD 50 per vehicle one way.
What are the check-in and check-out times at Luca Hotel by Heritage Residences Signature Collection?
Check-in start time: 3:00 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
Is there an on-site casino at Luca Hotel by Heritage Residences Signature Collection?
No, this hotel doesn't have a casino, but Casino Colonial (3-min walk) and Grand Casino Jaragua (3-min drive) are both nearby.
What is there to do at Luca Hotel by Heritage Residences Signature Collection and nearby?
Luca Hotel by Heritage Residences Signature Collection has 2 bars and a 24-hour fitness centre, as well as 1 hot tub and a garden.
Are there restaurants at or near Luca Hotel by Heritage Residences Signature Collection?
Yes, Skylounge offers al fresco dining, local cuisine and garden views.
What's the area around Luca Hotel by Heritage Residences Signature Collection like?
Luca Hotel by Heritage Residences Signature Collection is in Zona Colonial, a short 5-minute walk from Malecon and 4 minutes' walk from Columbus Park.

Luca Hotel by Heritage Residences Signature Collection Reviews

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Awesome place, will stay again
Amazing stay. I loved everything, central location, friendly stuff, decor, architecture and delicious breakfast. Stuff is extremely helpful and always available. Especially I loved the view from my room on the beautiful court yard.
Anya, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

explore santo domingo
Excellent hotel to explore santo domingo. excellent people. excellent service.
Michel, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Check inn was ok. Room very nice and clean. It didnt have shampoo in the shower container, and when I asked for it, they dindt even have in stock. Breakfast is poor, small portions and when something ends they dont have product to refill
enrique, 2-night business trip
Verified Hotels.com guest review

6/10 Good

Booked for the place
Its a very special place! Very colonial! Unfortunately, service received from an employee was awful. Breakfast bad. Owner is wonderful very servicial
magda, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very good

This is my second time,my first time was better,we should carry on with our logagge for 3 floors ,the elevator it doesn’t work
Emilio, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Nice boutique hotel in colonial center
Nice boutique hotel in colonial center. All the staff were great, friendly and helpful, especially Johnny! Our only complaint is that there was no soap by the bathroom sinks, only the soft soap dispenser in the shower. Also, the towels were somewhat thin and on the small side. Otherwise everything was fine.
Michael, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

The hotel was beautiful and Rosio from the front desk make my stat wonderful
Jacinto, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

I had an excellent stay at the Luca Hotel. My room was clean, beautiful and comfortable, breakfast was tasty, and the location is fantastic. I highly recommend this hotel.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Diana, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Great location
Really comfortable, clean, amazing room, and the location is great. Easy walk to lots of restaurants and sites in the Zona Colonial. The staff were really helpful and nice. Highly recommend. The only note is parking: the site says there is free parking but it’s street parking, which depending on the day can be hard to find nearby.
Kendall, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

I want to give a big shout out to Johnny for being so curious and helpful. Also thank you Johnny for recommending me to a fabulous tour guide by the name of Edison Rondon. He was my driver from the airport to the hotel and I also hired him to give me a tour of the city. We spent 7 hours going all over Santo Domingo and he really made the experience very pleasant and I learned allot about his country. Very polite, professional, funny and smart. It was a great experience.
Belinda, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Candy, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Great property definitely will be back
Raul, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Excelente opción en la Zona Colonial
Miguel, 1-night romance trip
Verified Expedia guest review

2/10 Poor

Staff needs to be trained in customer service!!!
It went wrong from the check in. Please note that it is completely weird, the fact that the concierge (Milagros) was not behind the front desk, but sitting in one of dining table with a computer. As soon as I checked and made my payment upfront, I asked for my welcome drink, Milagros checked my reservation and said that it was a beer, they brought the beer and then left. I then asked for the bottle of wine (gold member) and she proceeded to say that she apologize since it was either/or, and if they gave me wine, I would have to pay for the beers. I told her that was her mistake, she brought the wine but insisted that I needed to pay for the beers. Never an apology, even knowing that it was my birthday. Never gave me the welcome drink, I purchased my own wine and return the one she gave me. The room had only solar shade, there was no black out, so at 6am I was up. The overnight concierge was wearing sandals, and at breakfast we wanted some mimosas, but they ran out of cava and prosecco. I left before check out! Customer service is very poor. Like I told her, knowing that she never offered the welcome drink, knowing that she never said either/or, knowing that I had a bad experience there in the past and knowing that it was my birthday weekend; she was supposed to get approval from Management and leave the wine bottle at not cost, like I told her, it was not about the wine and the cost of it, it was her customer service skills. They have completely lost a customer.
Carmen, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Bedrooms were very clean. Food was very limited
Louis, 1-night business trip
Verified Expedia guest review

8/10 Very good

We booked it for a night and our flight was early the next day so we didnt get to tour the grounds however the courtyard was gorgeous. Owner was great and very facilitating. Short walk from restaurants and shopping. The bed was more comfortable than the all inclusive we stayed at before getting here.
Sasha Gaye, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Great location and Rocio was super helpful with everything we needed. She called us a taxi and made sure they weren’t giving us the high tourist price
Kelly, 1-night family trip
Verified Expedia guest review

8/10 Very good

Would stay agin
Great location and room. The staff engaged me via whatsapp and it was a really quick and easy check in. Breakfast was great. We had a bad experience with the night staff woman. She wasn't helpful or responsive to us, but the sayshift person apologized.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Stephany, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Friendly, welcoming, would definitely stay here again. I would recommend
Sheldon, 6-night trip
Verified Expedia guest review

10/10 Exceptional

We really enjoyed our stay at the Luca Hotel . Johnny and all the staff at the Luca Hotel made our stay amazing . Breakfast was amazing and it was beautiful to stay in a residence built in the 1600.
Kofi, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

I met all my expectations, Rocio, Johnny an Milly are the best hosts!!! The place is a little part of history. The place is amazing!! I Will always recommend it.
Pedro, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

The room at Hotel Luca is very comfortable, clean, and tidy. Ignacio is charming, and his team is very attentive.
Sofia, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Brett, 1-night trip
Verified Hotels.com guest review