314 Calle Benito Juárez, Colonia Centro, Tonalá, JAL, 45400
What's nearby
Plaza Forum Tlaquepaque - 9 min drive - 8.6 km
Guadalajara Cathedral - 13 min drive - 13.0 km
US Consulate General Guadalajara - 15 min drive - 15.2 km
Zoologico Guadalajara - 16 min drive - 17.0 km
Jalisco Stadium - 17 min drive - 16.1 km
Getting around
Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.) - 26 min drive
Restaurants
El Cafecito de Tonalá - 4 min walk
KFC - 5 min walk
Mariscos el Arandense - 6 min walk
Vancouver Wings - 5 min walk
Cerveceria Chapultepec -Tonalá - 6 min walk
About this property
Hotel Santo Santiago
At Hotel Santo Santiago, you'll be within a 15-minute drive of Plaza Forum Tlaquepaque and Guadalajara Cathedral. Guests can indulge in deep-tissue massages, aromatherapy or reflexology. A terrace and a garden are other highlights. Fellow travellers love the helpful staff.
Languages
Spanish
At a glance
Hotel size
20 rooms
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age – 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
This property enforces quiet hours from 10:00 PM to 9:00 AM
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site parking only available on request
Free covered on-site self-parking
On-site parking is limited (max. 4 spaces per unit)
Height restrictions apply for on-site parking
Other information
Designated smoking areas
Property amenities
Food and drink
Coffee/tea in a common area
Private dining
Working away
Computer station
Services
24-hour front desk
Tour/ticket assistance
Luggage storage
Romance packages
Facilities
4 buildings/towers
Garden
Terrace
Art gallery on-site
Shopping centre on-site
Spa services
Accessibility
Tile flooring in public areas
Room amenities
Be entertained
Television
Cable TV channels
Home comfort
Ceiling fan
Iron/ironing board (on request)
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer (on request)
Towels
Stay connected
Free WiFi
More
Daily housekeeping
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Fees & policies
Parking
Guests must contact this property in advance to reserve on-site parking
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property accepts credit cards. Cash is not accepted.
Also known as
Hotel Santo Santiago Tonala
Santo Santiago Tonala
Santo Santiago
Hotel Santo Santiago Hotel
Hotel Santo Santiago Tonalá
Hotel Santo Santiago Hotel Tonalá
Frequently asked questions
Does Hotel Santo Santiago offer free cancellation for a full refund?
Yes, Hotel Santo Santiago does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Santo Santiago?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Santo Santiago?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Hotel Santo Santiago?
Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is noon.
Is there an on-site casino at Hotel Santo Santiago?
No, this hotel doesn't have a casino, but Majestic Casino (19-min drive) is nearby.
What is there to do at Hotel Santo Santiago and nearby?
Hotel Santo Santiago has spa services and a garden.
Hotel Santo Santiago Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
9.0/10
Staff & service
8.0/10
Amenities
8.0/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
8/10 Very good
21 November 2024
Great Location and Staff
Staff is incredibly nice, friendly and helpful. Location is also fantastic for shopping in Tonala. We did have a small problem with some mosquitos in the room, possibly due to a few windows overlooking the bar that could not seal tightly
Daniel
Daniel, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 October 2024
Maria
Maria, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 October 2024
Sergio Raúl
Sergio Raúl, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
20 August 2024
Love this hotel. Very closed for what I need
Sergio
Sergio, 1-night trip with friends
Verified Hotels.com guest review
4/10 Fair
9 August 2024
Nothing Boutique About it.
The bathroom is terrible and a death trap.
Average size room, very dark, unable to open the window because lack of screen and a multitude of mosquitos in the area.
A glass shower stall in a corner just 3 feet from one of the beds forcing one of us (sisters) to leave the room so the one taking a shower could have some privacy.
The toilet is located on a lower level.
To access the toilet one must go down three very steep, very dark narrow steps with nothing to hold on.
Once in the toilet area about three feet wide by five feet long (estimated, not measured) I was not able to put on contacts or even makeup because lack of light.
The only light was a very low voltage single light above the tiny sink.
The room also had a staled smell, almost moldy. With no car and not knowing the town our only consolation was that it was a one night stay.
Service was excellent! Very friendly and accommodating.
Will never go back even if some of the rooms are better, none of them have screens on the windows.
Elisa plascencia
Elisa
Elisa, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
8 August 2024
Perfecto
Mario
Mario, 4-night trip
Verified Expedia guest review
4/10 Fair
23 July 2024
Gregorio
Gregorio, 2-night trip
Verified Expedia guest review
8/10 Very good
12 July 2024
Sandra
Sandra, 7-night trip
Verified Expedia guest review
10/10 Exceptional
7 July 2024
Staff was friendly and helpful. Don’t let the outside fool you. Very quant and Charmin inside.
Elizabeth
Elizabeth, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
3 July 2024
We loved the place but only problem was that we got room 14 and some dogs across the street didn’t really let us sleep. No hot water either
Miriam
Miriam, 1-night trip
Verified Expedia guest review
10/10 Exceptional
30 May 2024
Great property
Zaul Iboa
Zaul Iboa, 2-night trip
Verified Expedia guest review
10/10 Exceptional
29 April 2024
Jennifer
Jennifer, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 April 2024
Sergio
Sergio, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 April 2024
Jennifer
Jennifer, 3-night trip
Verified Expedia guest review
2/10 Poor
3 April 2024
Robert
Robert, 1-night trip
Verified Travelocity guest review
8/10 Very good
28 March 2024
Great location for wandering through Tonalá. The hotel is super cute. My Mom loved the very firm beds. There was very little water coming out of the shower.
Great WiFi, nice seating area in common spaces with a fountain. Would definitely stay again.
Mike
Mike, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
19 March 2024
This was our 4th stay, we absolutely love the location, the staff, cleanliness. We will definitely go back again in
Mary
Mary, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
13 February 2024
Checked us 11/2 hours early, señor Javier at the front desk was very nice and polite.. Hotel is walking distance to restaurants and shopping centers.. we really enjoyed our stay
Francisco
Francisco, 4-night romance trip
Verified Orbitz guest review
10/10 Exceptional
21 January 2024
The property is situated within walking distance of the main street and shopping. The hotel is quiet, secure and attractive with old world charm.
The staff are exceptionally kind, friendly and helpful.
There is a restaurant immediately opposite the hotel that is open all day and serves excellent food in a garden atmosphere.
Lisa
Lisa, 3-night trip with friends
Verified Expedia guest review
10/10 Exceptional
18 January 2024
Excellent hotel in Tonala.
Susan
Susan, 5-night trip with friends
Verified Expedia guest review
10/10 Exceptional
17 January 2024
Fabulous place, so quaint and clean. Beautiful courtyards, close to shopping, spacious rooms, wonderful staff. I’m already planning my next visit.
Debra
Verified Expedia guest review
10/10 Exceptional
23 December 2023
Fernando
Fernando, 1-night trip
Verified Hotels.com guest review
8/10 Very good
23 November 2023
This is an old hotel in a gritty area of Tonalá. It is well run and the staff are great. There is some secure parking at no charge. The rooms are a little tired, thin sheets in ours. The bed was good. Certainly acceptable for a short stay. It’s close to the shopping streets and Centro. Really nice garden seating areas for coffee or a night cap.
sam
sam, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
9 November 2023
DORA
DORA, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 November 2023
A wonderful stay. Perfect rooms with new bathrooms. Close enough to shopping to return with your purchases and head out again. The staff was very accommodating and helpful. Would definitely stay again.