6/10 Good
4 January 2025
Not pleased
The main reason I booked this hotel was for the jacuzzi and it was not available. I called before I went to it and asked if it was open and available and was told yes. Also, the steam room is only available for an extra cost and the pool was cold. I am disappointed with this situation.
Additionally, bringing in food from elsewhere is not an option based on the rules. I am forced to eat at the same restaurant every day and the food is hot or miss. Overpriced as well.
I found a cheaper place with a working jacuzzi and private balcony for a fraction of the cost per night at Sky City. I would have checked out of Sky City today but did not because I wanted to go to the jacuzzi right away and use the steam room. Obviously that did not work.
Jennifer
Jennifer, 2-night trip
Verified Hotels.com guest review