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Shirafune Grand Hotel

3.5 star property
Matsumoto hotel with bar/lounge

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Shirafune Grand Hotel

Hot springs
Pool
Flat-screen TV
Hot springs
Spa

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Laundry facilities
  • Onsen
  • Free parking
  • Air conditioning
  • Free WiFi
Main amenities
  • Hot springs
  • Bar/lounge
  • Air conditioning
  • Garden
  • Front desk safe
  • Self-serve laundry
  • Luggage storage
  • Limited hour front desk
Feel at home
  • Fridge
  • Private bathroom
  • Separate bath and shower
  • Television
  • Garden
  • Laundry facilities
The price is NZ$439
includes taxes & fees
27 Dec - 28 Dec

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Japanese-Style Room

Japanese-Style Room

Japanese-Style Room

Highlights

Air conditioning
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Separate bath and shower
In-room safe
  • Sleeps 4
  • 4 Single Futons

View all photos for Basic Twin Room

Basic Twin Room

Basic Twin Room

Highlights

Air conditioning
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Separate bath and shower
In-room safe
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

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8.2 out of 10, Very good, (20)
The price is NZ$308
includes taxes & fees
24 Dec - 25 Dec
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About the area

Map
4203 Azumi, Shirahone Onsen, Matsumoto, Nagano, 390-1515

What's nearby

  • Norikura Plateau - 8 min drive
  • Hirayu Onsen - 12 min drive
  • Taisho Pond - 13 min drive
  • Mt. Norikura Snow Resort - 16 min drive
  • Kappa Bridge - 17 min drive

Getting around

  • Shin Shimashima Station - 40 min drive
  • Shiojiri Station - 43 min drive
  • Narai Station - 45 min drive

Restaurants

  • ‪三本滝レストハウス - ‬21 min drive
  • ‪レストランやまぼうし - ‬16 min drive
  • ‪レストラン乗鞍 - ‬16 min drive
  • ‪グレンパークさわんど - ‬5 min drive
  • ‪平湯民俗館 - ‬15 min drive

About this property

Shirafune Grand Hotel

Enjoy your visit to Matsumoto with a stay at Shirafune Grand Hotel. Guests will have free perks such as WiFi and self-parking. Other features include a bar/lounge and a garden.

At a glance

DONE

Hotel size

    • 50 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: 6 PM
    • Minimum check-in age – 18
    • Check-out time is 10 AM
DONE

Special check-in instructions

    • The front desk is open daily from 9 AM - 9 PM
    • Front desk staffed during limited hours
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking

Property amenities

Food and drink

  • Bar/lounge

What to do

  • Hot springs
  • Karaoke

Services

  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning

Sleep well

  • Turndown service

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Fridge

More

  • In-room safe

Special features

Spa

Public bath/onsen services include an indoor mineral hot spring (onsen) and a yukata (Japanese robe). The ryokan bathing area is open from 3:00 PM to 10:00 AM. There are hot springs on site.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

Pool, spa, & gym (if applicable)

  • Reservations are required for private bath/onsen and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property accepts credit cards. Cash is not accepted.
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Also known as

Shirafune Grand Hotel Matsumoto
Shirafune Grand Matsumoto
Shirafune Grand
Shirafune Grand Hotel Hotel
Shirafune Grand Hotel Matsumoto
Shirafune Grand Hotel Hotel Matsumoto

Frequently asked questions

Does Shirafune Grand Hotel offer free cancellation for a full refund?
Yes, Shirafune Grand Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Shirafune Grand Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Shirafune Grand Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Shirafune Grand Hotel?
Check-in start time: 3 PM; check-in end time: 6 PM. Check-out time is 10 AM.
What is there to do at Shirafune Grand Hotel and nearby?
On-site recreation at Shirafune Grand Hotel includes hot springs. Shirafune Grand Hotel also has a garden.

Shirafune Grand Hotel Reviews

Reviews

8.6

Excellent

8.8/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Beautiful surroundings. Relaxing environment. Staff is beyond courteous and attentive. Food is excellent and abundant. Hot springs are scenic and reinvigorating.
john, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

very mysterious
Marnelie, 1-night trip
Verified Hotels.com guest review

6/10 Good

keiko, 1-night trip
Verified Hotels.com guest review

6/10 Good

温泉の2種類の泉質、料理は良かったです。洋室の部屋とベッドは狭かったです。
おさむ, 1-night family trip
Verified Expedia guest review

4/10 Fair

宿泊料金の割に部屋の狭さにびっくりしました。 悲しすぎる…
のぶゆき, 1-night family trip
Verified Expedia guest review

6/10 Good

マスクをしてて聞きにくい。
ゆうぞう, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

たけお, 2-night trip
Verified Expedia guest review

8/10 Very good

食事がとても良かったです。
正仁, 1-night trip
Verified Expedia guest review

8/10 Very good

静かで良かった
????, 1-night trip
Verified Expedia guest review

8/10 Very good

HIDEO, 1-night trip
Verified Hotels.com guest review

8/10 Very good

従業員の方も丁寧でお声がけもいっぱいして頂いて満足でした。 お料理も品数も多く味付けもあっさりして美味しかったです。
noriaki, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

としひろ, 1-night trip
Verified Expedia guest review

10/10 Exceptional

원래 온천여행을 꺼려했지만, 시로후네 온천은 정말 만족도가 높았습니다. 4인 가족이라 비교적 넓은 숙소를 예약한 것도 이유겠지만, 10월 20일 경 아름다운 단풍에 둘러쌓인 이 온천은 절경 그 자체였습니다. 특히 저녁식사, 아침식사는 최고였습니다. 친절하신 직원분들이 음식 설명도 잘해주시고 아이들에게도 정성껏 대하는 모습을 보면서 감동했습니다. 온천 내부는 남탕과 여탕이 구별돼 있고, 야외온천은 혼욕탕이었습니다. 날씨가 추워 야외온천은 가지 않았지만 대형 유리창 밖으로 보이는 야외온천의 풍경도 멋졌습니다. 저는 자동차를 이용해 방문했는데, 上高地 구경하고 셔틀버스에서 내리면 불과 10 여분 거리에 있는 점도 매우 편리했습니다. 정통 일본 온천의 운치를 느끼고 싶은 한국 분들 계시면 강력히 추천합니다.
YoungJun, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

excellent
Bruce, 1-night trip
Verified Expedia guest review

8/10 Very good

Hidehiko, 2-night trip
Verified Expedia guest review

10/10 Exceptional

美味的一泊兩食， 舒服既溫泉
Po Ying, 1-night trip
Verified Expedia guest review

8/10 Very good

HARUKO, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

CHING WA, 1-night trip
Verified Hotels.com guest review

8/10 Very good

温泉が素晴らしい。
Verified Expedia guest review

10/10 Exceptional

お部屋も廊下も食事場所も、とても掃除が行き届いていて綺麗にされていました。食事もとても美味しく、サーブされるときに話しかけていただき、またお話が楽しかったです。お風呂も露天も屋内も十分な広さがあり適温で、ゆっくり浸かって疲れをとることが出来ました。到着時のご案内も出発時のお見送りも適度で適切で良かったです。不満は全く感じませんでした。今回は１泊だけでしたが、次回は２～３泊したいです。
KATSUYUKI, 1-night trip with friends
Verified Expedia guest review

8/10 Very good

当てにしていたコインランドリーが故障、ウォシュレットは上手く機能しないなど設備には不満がありますが、接客や温泉には満足しました。
YAEKO, 1-night family trip
Verified Expedia guest review

6/10 Good

たかし, 1-night trip
Verified Expedia guest review

8/10 Very good

ホッコリ癒され宿
白骨温泉は何度か訪れていますが、こちらの宿は初めて宿泊しました。 高級温泉宿とは違いますが、お部屋もお食事も、悪くなかったです。お盆のハイシーズンでしたが、値段相応と言った感じでしょうか。 それからお食事の時の女性の方が、お話が面白くて、とてもホッコリ癒されました。お元気で頑張ってくださいね。
1-night trip
Verified Hotels.com guest review

6/10 Good

女性スタッフたちの対応は大変よかったが、出迎えの男性スタッフたちはこちらは車椅子なのに荷物を持ってはくれなかった。
masayuki, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

KIYOMI, 1-night trip
Verified Hotels.com guest review