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Old Town Residence BIS

3.5 star property
City centre aparthotel within walking distance of Wawel Castle

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Old Town Residence BIS

Deluxe Studio Suite, 1 Bedroom, City View (number 1)
Deluxe Studio Suite, 1 Bedroom, City View (number 1)
Deluxe Apartment, 1 Bedroom (number 3) | View from room
Deluxe Studio Suite, 1 Bedroom, City View (number 1)
Front of property

Reviews

8.4 out of 10

Very good

Popular amenities

  • Airport transfer
  • Parking available
  • Spa
  • Laundry facilities
  • Air conditioning
  • Refrigerator

Main amenities (12)

  • 16 smoke-free apartments
  • Housekeeping (on request)
  • Breakfast available
  • Self parking
  • Spa services
  • Airport shuttle
  • Front desk safe
  • Self-serve laundry
  • Meeting room
  • Multilingual staff
  • Luggage storage
  • Limited hour front desk

Feel at home (6)

  • Cots/infant beds (surcharge)
  • Kitchenette
  • Private bathroom
  • Television
  • Laundry facilities
  • Coffee/tea maker
The price is NZ$115
includes taxes & fees
2 Jan - 3 January 2025

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Studio Suite, 1 Bedroom, City View (number 1)

Deluxe Studio Suite, 1 Bedroom, City View (number 1) | Interior

Deluxe Studio Suite, 1 Bedroom, City View (number 1)

Highlights

Air conditioning
Heating
Kitchenette
Fridge
Flat-screen TV
Separate bedroom
Sofa bed - double
Premium bedding
  • 35 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Comfort Apartment, 1 Bedroom, City View (number 1)

Comfort Apartment, 1 Bedroom, City View (number 1)

Comfort Apartment, 1 Bedroom, City View (number 1)

Highlights

Air conditioning
Heating
Kitchenette
Fridge
Flat-screen TV
Separate bedroom
Premium bedding
Hairdryer
  • 1 bedroom
  • Sleeps 4

View all photos for Deluxe Apartment, 1 Bedroom (number 3)

Deluxe Apartment, 1 Bedroom (number 3)

Deluxe Apartment, 1 Bedroom (number 3)

Highlights

Air conditioning
Heating
Kitchenette
Fridge
Flat-screen TV
Separate bedroom
Premium bedding
Hairdryer
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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The price is NZ$101
includes taxes & fees
6 Jan - 7 January 2025
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About the area

Map
Plac na Groblach 8/4, Kraków, 31-101

What's nearby

  • Royal Road - 4 min walk
  • Wawel Castle - 7 min walk
  • Main Market Square - 8 min walk
  • St. Mary's Basilica - 11 min walk
  • ICE Krakow Congress Centre - 17 min walk

Getting around

  • Kraków (KRK-John Paul II - Balice) - 18 min drive
  • Turowicza Station - 8 min drive
  • Kraków Łobzów Station - 13 min drive
  • Kraków Główny Station - 30 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Groble Restaurant & Bar - ‬3 min walk
  • ‪Wiślany Ogród - ‬17 min walk
  • ‪Liberty Cafe - ‬4 min walk
  • ‪NapNap Cafe - ‬4 min walk
  • ‪Ministerstwo Tajemnic - ‬6 min walk

About this property

Old Town Residence BIS

Old Town Residence BIS offers a great location, putting you within a short 10-minute walk of Wawel Castle and Main Market Square. Free WiFi is an added perk, and guests looking to stay active can experience the nearby hiking/biking trails. Conveniences such as kitchenettes are in all apartments, along with flat-screen TVs and premium bedding. Fellow travellers say good things about the overall property condition.

Languages

English, German, Polish, Russian, Spanish, Ukranian

At a glance

DONE

Property size

    • 16 apartments
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: 11:00 PM
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Minimum check-in age – 18
    • Check-out time is 10 AM
    • Contactless check-out
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • The front desk is open daily from 7:00 AM - 11:00 PM
    • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
PETS

Pets

    • Pets stay for free
    • Service animals welcome
    • Restrictions apply*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site parking only available on request
    • On-site self-parking (PLN 80.00 per night)
    • Height restrictions apply for on-site parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
VPN_KEY

Other information

    • Smoke-free property

Property amenities

Pool/Spa

  • Massages
  • Spa services

Internet

  • Free WiFi

Parking and transport

  • On-site parking available only on request
  • Self parking on site (PLN 80.00 per night)
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Family friendly

  • Cots (infant beds): PLN 50.0 per stay

Kitchenette

  • Fridge
  • Stovetop
  • Coffee/tea maker
  • Electric kettle
  • Cookware/dishes/utensils

Dining

  • Continental breakfast available for a fee daily 8 AM–10:30 AM: PLN 35 per person

Bedrooms

  • Premium bedding
  • Bed sheets provided

Bathrooms

  • Shower
  • Towels provided
  • Hairdryer

Entertainment

  • Flat-screen TV with cable service

Laundry

  • Laundry facilities

Work spaces

  • 1 meeting room

Climate control

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Pets stay free

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lifts
  • Wheelchair-accessible (with limits)
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Multilingual staff
  • Housekeeping (on request)
  • Iron/ironing board
  • Luggage storage
  • Safe at front desk
  • In-room massages
  • Front desk (limited hours)

Location highlights

  • In the city centre
  • In the historical district

Things to do

  • Hiking/biking trails nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 16 rooms
  • 4 floors
  • 1 building

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Fees & policies

Refundable deposits

  • Deposit: PLN 400.0 per stay

Optional extras

  • Continental breakfast is offered for an extra charge of approximately PLN 35 per person
  • Airport shuttle service is offered for an extra charge of PLN 120 per vehicle (one-way)
  • Housekeeping is offered for an extra charge of PLN 70 per day

Children & extra beds

  • Cots/infant beds are available for PLN 50.0 per stay

Parking

  • Self-parking costs PLN 80.00 per night
  • Guests must contact this property in advance to reserve on-site parking
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property does not have lifts.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
This property accepts credit cards, debit cards and cash.
This property is professionally cleaned.

Also known as

Old Town Residence BIS Apartment Krakow
Old Town Residence BIS Krakow
Old Town Residence BIS Kraków
Old Town Residence BIS Aparthotel
Old Town Residence BIS Aparthotel Kraków

Frequently asked questions

Does Old Town Residence BIS offer free cancellation for a full refund?
Yes, Old Town Residence BIS does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Old Town Residence BIS?
Yes, pets stay free.
Is parking offered on site at Old Town Residence BIS?
Yes. Self-parking costs PLN 80.00 per night.
Is an airport shuttle service offered by Old Town Residence BIS?
Yes, an airport shuttle is available. The charge is PLN 120 per vehicle one-way.
What are the check-in and check-out times at Old Town Residence BIS?
Check-in start time: 3 PM; check-in end time: 11:00 PM. Check-out time is 10 AM. Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Old Town Residence BIS and nearby?
Have fun during the warmer months with activities nearby such as hiking. Old Town Residence BIS also has spa services.
Does Old Town Residence BIS have a kitchen or kitchenette?
Yes, there is a kitchenette, which also includes a stovetop, a fridge and cookware.
What's the area around Old Town Residence BIS like?
Old Town Residence BIS is in Kraków City Centre, a short 7-minute walk from Wawel Castle and 8 minutes' walk from Main Market Square.

Old Town Residence BIS Reviews

Reviews

8.4

Very good

8.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Best place to stay in Krakow
It was wonderful. Great location. Very clean.
Rochette, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Lovely character property. It is easy to hear lots of noises from neighbouring apartments but I was lucky that we had quiet mush neighbours. I wouldn’t want to be next door to a group of lads on a weekend trip , mind.
Peter, 2-night business trip
Verified Expedia guest review

8/10 Very good

Great area and aparment very comfortable. Had air conditioning and kitchen which was great. Be aware there is not a lift and we were on the 4th floor. GPS took us to a parking station at Hotel Maltański which is located behind our hotel. DO NOT PARK HERE. The cost to park was more than the hotel! We questioned the parking attendant but no english. Reception at your hotel will guide you to more affordable parking...which we didn't realise until too late.
Sandra, 3-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Zoe, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Great location, easy access to property via reception in basement, breakfast options very near.
Przemyslaw, 5-night family trip
Verified Hotels.com guest review

2/10 Poor

On our 2nd to last evening, we came back and our (old style/vintage metal) key became stuck in the door after it was unlocked open. I’ll give credit due, their onsite maintenance team came quickly. However, he continuously repeated that I forced the key in the wrong way and that’s why it was stuck. Obviously that is not how keys work as the lock would not have opened had it been “backwards”. Irregardless of the accusation, he was unable to provide a working key for the remainder of the night (and into the next day). I had to sleep with my 2 young children with a hole in the key chamber covered by paper towel and our belongings barricading the door. Thankfully the deadbolt worked but we could not leave the flat. This was around 630p. The following day, by 12p no one had come around to fix the key and we still couldn’t leave. For the safety of my children and to not cut more into our holiday, we checked out early. I have asked several times for a refund of the last night due to the safety concern and not having a working door and key. However, the staff manager were very rude and insisted I “broke the door” and was “lucky” they did not charge me for the key and will not be refunded. To that note I cannot recommend this location. It is unsafe and they clearly take advantage of those who are not natives. It was a terrible taste of the country and I can only hope Expedia will take safety concerns like this at hand seriously. Thankfully I have videos and pictures of the sit
Sarah, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Danit, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Louise, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Samuel, 1-night trip
Verified Hotels.com guest review

2/10 Poor

in return for a positive review the property offered an hour longer extension on check-out which is probably how they got ratings as high as they did. Building was very old and the couch was destroyed. Mattress was severely broken-in and each person got one pillow which felt like it had been slept on for years—very lumpy. Had issues getting the TV to work as well. Location was the only perk.
Monika, 2-night family trip
Verified Expedia guest review

8/10 Very good

adam, 4-night trip
Verified Expedia guest review

4/10 Fair

No Air Conditioning in EVERY room
Although they state they have air conditioning, they only have it in SOME rooms and will charge you extra to move to one of those rooms. It’s not as advertised.
Ralph, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Look for another)))
The hotel is well located a stone's throw from the Wavel’s castle. That’s probably all you can tell about these apartments. Room have needed a renovation in last venture yet. Squeaking floor, puffed up on some places, creaking ancient doors, only ceiling lamp, no lamp on single(!) bed-side table, breaker at the wall beside entrance door - if you falling asleep you must stand up!, no fun in toilet, some problem with hot water, only polish TV channel, no one international etc…
Sergii, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Great location but a bit noisy
The location is great, price is good, place is clean and comfortable. Only issue is it is an apartment building and the long term tenants across the hall are quite loud late into the night and sound carries in such an old building.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Pobyt w Old Town Residence BIS to prawdziwa przyjemność. POLECAM. Super lokalizacja i standard. D
Daria, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Great place
Verified Expedia guest review

10/10 Exceptional

Very happy with our stay! Great location, just a short walk to the center square. The staff was very helpful and responded quickly to our questions. Would love to stay here again.
Nicole, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

great place to stay
Great location, lovely apartment and friendly staff
Rakesh, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

sharon, 3-night trip
Verified Expedia guest review

6/10 Good

Check in and communication with reception was flawless. However it was a very basic room. The mattress was quite flimsy and the bed protector made a rustling noise when you moved. A few slight changes to the room would have made a difference in our experience: a full length mirror, soap bar or shampoo, a hand towel in the bathroom (or at least a hook to hang our bathtowels so we can wipe our hands on them), a guide to use the TV (we were only able to access one Polish channel during our stay), a mattress where you dont feel the spring coils. Overall, the receptionists were excellent and I thank them for being so helpful and friendly, but the room was quite disappointing.
Tunay, 5-night romance trip
Verified Expedia guest review

8/10 Very good

This was our second time staying in Krakow. We really enjoyed OTR. It was a spacious apartment that had a view of Wawel castle. The instructions given to get in and out were easy to follow. The location was perfect. It was about a 5 minute walk to the main square, and 25 minute walk to the train station. I travelled with my family of 5, (2 adults and 3 kids) everything was clean, neat and tidy. Good value for the price. The only disadvantages were hot water would go in and out. The shower would start , from cold to hot; and maybe 3 mins later turn ice cold. It was very hard to get the kids to shower because of the extreme water changes. Also, there was an odour from the sulphur from the water. Lastly, we had a larger stroller, and there was no lift, we had to carry the stroller up and down everyday, not a huge deal, but just throwing it out there to maybe request ground level if possible. Overall, we would stay here again!
Mateusz, 2-night trip
Verified Expedia guest review

8/10 Very good

Property was nice, good location for Krakow old town.
Verified Expedia guest review

10/10 Exceptional

Tiffani, 3-night trip
Verified Hotels.com guest review

4/10 Fair

Property itself is perfect, close to old town and just few meters from Wawel castle & river. Check in was smooth,
Ravinder, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Alexander, 3-night trip
Verified Expedia guest review