Hotel Hayden

4.0 star property
Hotel with 24-hour fitness, near Madison Square Garden

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Hayden

Breakfast area
View from property
Property entrance
Egyptian cotton sheets, premium bedding, in-room safe, desk
Lobby sitting area

Reviews

7.6 out of 10

Good

Popular amenities

  • Parking available
  • Connecting rooms available
  • Pet-friendly
  • Air conditioning
  • Non-smoking
  • Laundry facilities
Main amenities
  • Daily housekeeping
  • 24-hour fitness centre
  • Self parking
  • 24-hour business centre
  • Business centre
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Meeting room
Feel at home
  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Garden
  • Daily housekeeping
The price is NZ$425
includes taxes & fees
1 Dec - 2 Dec

Room options

Available filters for rooms
Showing 6 of 6 rooms

Superior Room, 1 King Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Egyptian cotton bed sheets
Premium bedding
Hairdryer
Bathrobes
Designer toiletries
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (Chelsea)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Sofa bed
Egyptian cotton bed sheets
Premium bedding
Hairdryer
Bathrobes
  • Sleeps 4
  • 1 King Bed

Superior Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Egyptian cotton bed sheets
Premium bedding
Hairdryer
Bathrobes
Designer toiletries
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Egyptian cotton bed sheets
Premium bedding
Hairdryer
Bathrobes
Designer toiletries
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible (Chelsea)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Egyptian cotton bed sheets
Premium bedding
Hairdryer
Bathrobes
Designer toiletries
  • Sleeps 4
  • 1 King Bed

Superior Room, 2 Double Beds, Accessible

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Egyptian cotton bed sheets
Premium bedding
Hairdryer
Bathrobes
Designer toiletries
  • Sleeps 4
  • 2 Double Beds

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About the area

Map
127 West 28th Street, New York, NY, 10001

What's nearby

  • Madison Square Garden - 6 min walk - 0.6 km
  • Empire State Building - 10 min walk - 0.9 km
  • Times Square - 14 min walk - 1.2 km
  • Broadway - 15 min walk - 1.3 km
  • Grand Central Terminal - 3 min drive - 1.9 km

Getting around

  • Teterboro, NJ (TEB) - 16 min drive
  • Linden, NJ (LDJ) - 27 min drive
  • LaGuardia Airport (LGA) - 32 min drive
  • Newark Liberty Intl. Airport (EWR) - 37 min drive
  • John F. Kennedy International Airport (JFK) - 52 min drive
  • New York W 32nd St. Station - 6 min walk
  • New York 23rd St. Station - 6 min walk
  • Penn Station - 9 min walk
  • 28 St. Station (7th Av.) - 2 min walk
  • 28 St. Station (Broadway) - 4 min walk
  • 34 St. - Penn Station (Fashion Av.) - 7 min walk

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Skirt Steak - ‬3 min walk
  • ‪Ajisen Ramen - ‬3 min walk
  • ‪The Fleur Room - ‬2 min walk
  • ‪Barn Joo Nomad - ‬2 min walk

About this property

Hotel Hayden

Hotel Hayden offers a great location, putting you within a short 10-minute walk of Madison Square Garden and 5th Avenue. Other highlights include a 24-hour fitness centre, a fitness centre and a garden. Fellow travellers say great things about the helpful staff and location. The property is only a short walk to public transportation: 28 St. Station (7th Av.) is 2 minutes and 28 St. Station (Broadway) is 4 minutes.

Languages

English, French, Spanish

At a glance

Hotel size

  • 122 rooms
  • Arranged over 20 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: 5:30 AM
  • Minimum check-in age – 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide a record of full COVID-19 vaccination

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide a record of full COVID-19 vaccination

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 3 children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets allowed (dogs and cats only, up to 11 kg per pet)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (USD 50 per night)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Travelling with children

  • Children stay for free (see details)

Working away

  • 24-hour business centre
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2008
  • Safe-deposit box at front desk
  • Garden
  • 24-hour fitness centre
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available

Room amenities

Be entertained

  • 43-inch flat-screen TV
  • Premium cable channels
  • Films for purchase

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Dressing gowns
  • Iron/ironing board

Sleep well

  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Fridge (on request)

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Resort fee: USD 42.46 per accommodation, per night
  • Resort fee inclusions:
    • Additional inclusions
    • Business centre/computer access
    • Fitness centre access
    • In-room coffee
    • Phone calls (may be limited)

Optional extras

  • Fridges are available for an additional charge

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 75.00 per day
  • Pets are allowed for an extra charge of USD 75.00 per accommodation, per stay

Parking

  • Self-parking costs USD 50 per night

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's window guards on-site.
This property accepts credit cards. Cash is not accepted.

Also known as

Hotel Hayden New York
Hayden New York
Hotel Hayden Hotel
Hotel Hayden New York
Hotel Hayden Hotel New York

Frequently asked questions

Does Hotel Hayden offer free cancellation for a full refund?
Yes, Hotel Hayden does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Hayden?
Yes, cats and dogs are welcome, with a maximum weight of 11 kg per pet. There's a charge of USD 75.00 per accommodation, per stay, and there's also a deposit of USD 75.00 per day. Service animals are exempt from fees.
Is parking offered on site at Hotel Hayden?
Yes. Self-parking costs USD 50 per night.
What are the check-in and check-out times at Hotel Hayden?
Check-in start time: 3:00 PM; check-in end time: 5:30 AM. Check-out time is noon.
Is there an on-site casino at Hotel Hayden?
No, this hotel doesn't have a casino, but Resorts World Casino (20-min drive) is nearby.
What is there to do at Hotel Hayden and nearby?
Hotel Hayden has a 24-hour fitness centre and a garden.
What's the area around Hotel Hayden like?
Hotel Hayden is in Manhattan, a short 2-minute walk from 28 St. Station (7th Av.) and 6 minutes' walk from Madison Square Garden. The local area is considered walkable, as well as being good for public transport.

Hotel Hayden Reviews

Reviews

7.6

Good

8.0/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Good

Just Okay
It was just okay. I've stayed here two times. I stay in hotels frequently. It is relatively quiet (except for the vacuuming outside my room at 10 pm). The beds are not comfortable, the pillows have an old smell, and the air conditioning didn't work.
1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

It was amazing, so clean
Alice, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

terrible room conditions
cofee machine didnt work. There was no iron in place. Internet work with failures and it was " insecure". Cable TV worked intermiten with low cable signal. the doors was not closing properly and got jammed. the AC system was quite noise
Alfonso, 3-night business trip
Verified Hotels.com guest review

8/10 Very good

Comfortable clean and a nic choice of breakfast pastries….
Debra, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

gregory, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Room had a strange smell, bathroom shower had visible mold
Deena, 2-night family trip
Verified Hotels.com guest review

6/10 Good

david, 3-night trip
Verified Hotels.com guest review

2/10 Poor

Lori, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Nivaldo, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Worst bed of all time!
Was pushed aside by the front desk clerk because my room wasn’t ready. Went to work out and the fitness room was horrendous! Barely stocked and the size of a walk in closet. Finally when it was she rambled through the points of the hotel informing me that the bar and restaurant were closed for renovations. Made it to my room, there was no view the thermometer was broken in the room and the sheets looked dirty and there was no fitted sheet on the bed. The bed itself was one of the worst I’ve ever slept on. I’ve gotten better nights sleep at a motel 8! For over $400 a night I expected much better accommodations. Very disappointed in the experience will not recommend this hotel to anyone.
1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Super
Very convenient location great area friendly staff
Joseph, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Good location
Good location
1-night trip
Verified Hotels.com guest review

6/10 Good

A Quick check was the best part
The room size was fine but the bed was too hard, they had plastic over the mattress and a thin sheet over that. The plastic was gross the pillow cases were too small for the pillows. The view out the window was of the fire esacape of the bldg across from us. Only 4 hangers in the small wardrobe. The bathroom had a blow dryer and soap and shampoo and conditioner. The tile in the shower was falling out and the grout needed a deeper clean. The room was sound proof and it did have great blackout drapes. The breakfast included was a selection of good bakery and starbucks coffee and offered juice, yogurt and bananas. That was about it. I would not stay here again.
Janien, 4-night trip
Verified Hotels.com guest review

4/10 Fair

Julie, 5-night trip
Verified Hotels.com guest review

2/10 Poor

Worst Experience Ever
Terrible rooms and bed. Checked out immediately. Still have not received the refund. Hotel is not answering the calls from Hotel Tonight about the refund.
Stephanie, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Ashley, 1-night business trip
Verified Hotels.com guest review

4/10 Fair

Absurdly overpriced, with a mandatory “resort fee” adding insult. The gym is tiny and only marginally equipped.
2-night business trip
Verified Hotels.com guest review

4/10 Fair

Blanquita, 1-night trip
Verified Hotels.com guest review

8/10 Very good

They store your bags before/after checkin/out which is great. Some people complained about AC not working well enough but ours was good. Very clean, housekeeping was great. It is an older building and rooms but a renovated lobby. No personal safe in room. Breakfast is coffee, apples bananas muffins and croissants. Elevators are slow. Convenient location to subway and quiet enough area.
Nathan, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kathleen, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Clean well located courteous staff
Hotel is in a great location on a side street just a couple of blocks from Madison Square Garden and the Amtrak train station. Hotel is clean, well maintained and the staff is very courteous. it is advertised as offering free breakfast, however the hours of the breakfast do not start until 7:30 a.m., which is a little late for me. Also, they only have apples, bananas, a few donuts and muffins. So, it is disappointing in the selections offered.
Benedict, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Jasmine, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Property is not maintained well and things are falling apart and not fixed.
Mohamed, 4-night trip
Verified Expedia guest review

6/10 Good

Frank, 1-night trip
Verified Hotels.com guest review

8/10 Very good

This is a great hotel someone looking for inexpensive place to stay in a convenient location in New York City. I travelled with my 14-year-old son and we had a room with two double beds on the fourth floor. Overall the rooms were clean, and the bed was comfortable - especially after clocking 20-25k steps a day. Despite being on a low floor, we didn’t hear any street noise aside from a police siren one morning. For the discerning traveller: the baseboards need painting, there is some mildew in the shower (bring flip-flops if you are concerned), and the AC was a bit noisy. The breakfast is sparse - basic baked goods like muffins, donuts, and bagels, with fruit and yogurt. When we were there the ice machine was broken. There is a fitness room but it is very basic. All this said, I would definitely stay at this hotel again. The staff is nice, you steps away from a major subway line, and I didn’t spend a lot of time in my room. To supplement breakfast, there is a great breakfast food truck at the corner of 50th & 6th st with five dollar breakfast sandwiches that are delicious. The staff is friendly and helpful. The checkin is quick (our room was ready by 2pm). Being in the heart of the flower district is a nice bonus - so lovely to walk out into practically a garden every morning.
Jennifer, 3-night family trip
Verified Expedia guest review