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Hotel Sofia

2.5 star property
Hotel with restaurant, near Zócalo de Puebla

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Sofia

Double Room
Free daily continental breakfast
Front of property - evening/night
Interior entrance
Lobby lounge

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Laundry facilities
  • Free parking
  • Free breakfast
  • Non-smoking
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Coffee shop/cafe
  • Business centre
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Front desk safe
  • Snack bar/deli
  • Self-serve laundry
  • Concierge services
  • Luggage storage

Feel at home (6)

  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Lift
The price is NZ$67
includes taxes & fees
31 Dec - 1 January 2025

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

Highlights

Flat-screen TV
Private bathroom
Wardrobe
Daily housekeeping
Desk
In-room safe
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room

Double Room

Double Room

Highlights

Flat-screen TV
Private bathroom
Wardrobe
Daily housekeeping
Desk
In-room safe
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room

Double Room

Double Room

Highlights

Flat-screen TV
Private bathroom
Wardrobe
Daily housekeeping
Desk
In-room safe
  • Sleeps 2
  • 1 Queen Bed

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Hotel Isabel

Free parking
Free WiFi
Air conditioning
Gym
9.0 out of 10, Wonderful, (745)
The price is NZ$62
includes taxes & fees
29 Dec - 30 Dec
Hotel Isabel
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About the area

Map
3 Poniente no 319, Col Centro, Puebla, PUE, 72000

What's nearby

  • Zócalo de Puebla - 4 min walk - 0.4 km
  • Puebla Cathedral - 7 min walk - 0.6 km
  • Los Sapos Bazaar - 11 min walk - 0.9 km
  • Puebla Convention Center - 16 min walk - 1.4 km
  • Angelopolis Commercial Center - 7 min drive - 4.9 km

Getting around

  • Puebla, Puebla (PBC-Hermanos Serdan Intl.) - 43 min drive
  • Puebla–Cholula Tourist Train Terminal - 19 min walk

Restaurants

  • ‪Salon familiar Corona - ‬2 min walk
  • ‪Taqueria la Michoacana de Don Panchito - ‬2 min walk
  • ‪Fonda la Mexicana - ‬1 min walk
  • ‪La Florecita - ‬2 min walk
  • ‪Tacos Tony - ‬2 min walk

About this property

Hotel Sofia

Hotel Sofia puts you in a great location, within a short 10-minute walk of Zócalo de Puebla and Puebla Cathedral. Guests looking for a bite to eat can visit the coffee shop/cafe, and the bar/lounge is the perfect spot to grab a drink at the end of the day. Other highlights include a snack bar/deli and a terrace.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 45 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: 5:00 PM
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • On-site carport
    • Free off-site parking within 328 ft
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 8:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Snack bar/deli

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • Flat-screen television

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Policies

Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards and cash.

Also known as

Hotel Sofia Puebla
Sofia Puebla
Hotel Sofia Hotel
Hotel Sofia Puebla
Hotel Sofia Hotel Puebla

Frequently asked questions

Does Hotel Sofia offer free cancellation for a full refund?
Yes, Hotel Sofia does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Sofia?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Sofia?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Sofia?
Check-in start time: 2:00 PM; check-in end time: 5:00 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
Are there restaurants at or near Hotel Sofia?
Yes, there's an on-site restaurant.
What's the area around Hotel Sofia like?
Hotel Sofia is a short 4-minute walk from Zócalo de Puebla and 7 minutes' walk from Puebla Cathedral.

Hotel Sofia Reviews

Reviews

8.2

Very good

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Milvia, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Only five minutes away from the historic center of the city of puebla. Definitely will stay again in this place.
Alfonso, 2-night trip
Verified Expedia guest review

8/10 Very good

Benjamin, 2-night trip
Verified Expedia guest review

6/10 Good

Jose, 5-night trip
Verified Expedia guest review

10/10 Exceptional

shelley, 3-night trip
Verified Hotels.com guest review

4/10 Fair

Royce, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

mariana, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Not a clean hotel!
This hotel needs a lesson in cleanliness. While it's a budget hotel, cleanliness should be priority! I should have taken pictures. I found my bed and pillows to be full of hairs, as if the sheets had never been changed. I had to thoroughly go through the bed and remove all the hairs with tissue paper. Thankfully, I travel w/ Lysol wipes. Upon lifting the toilet seat I could see splashes of pee and poop that had not been properly cleaned. The AC unit was placed above the doorframe of the room to the bathroom. I kept getting splashed on by the leaky AC every time I walked in/out of the bathroom. The walls were stained with water drop lines that the AC had made over the months/years. The room was dusty, you can tell the daily cleaning is very minimal and the room needs a new good coat of paint, the shower door has mold, one of the lights in the bathroom kept failing when i turned it on, it would flicker for the first few tries until it would finally kick in and stay on. I had to leave my storage stored and i noticed that their storage area are cabinets next to the front desk but available to anyone, they have keyholes but they are not locking them. If they ever have to step away from the front desk, anyone from the street can walk in and take your belongings because they were not properly locking the cabinets. That's a big no-no! This hotel looks very nice in the pictures and externally but it's a different story once you enter the room.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Luis, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Amazing
Deysi, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Very close to downtown. Good service, frienly people
Esperanza, 4-night trip
Verified Expedia guest review

6/10 Good

The place is smaller than the picture showed . We tried to rest and was imposible,the AC was doing a terrible noise. And during the day was more difficult because of the employees talking loud.
Diana, 2-night family trip
Verified Expedia guest review

8/10 Very good

Good option to stay in Puebla
Eduardo, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Free continental breakfast is coffee (Too bad no free refills on the coffee), pan dulce and 1 small plate of fresh fruit. It is all served to you by hotel staff. They have it really controlled. Location is amazing, close to everything. Great restaurants around. Front staff could be a little bit more cheerful. We were there for about a week and not once did they smile or try to make small talk😅 the staff upstairs were a littttttle bit more pleasant...but that's even twisting my arm😆
Carolina, 2-night family trip
Verified Expedia guest review

8/10 Very good

Fabiola, 2-night trip
Verified Expedia guest review

6/10 Good

neeta, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Kathryn, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great place to stay. Everything you want is within walking distance.
steven, 8-night trip
Verified Expedia guest review

10/10 Exceptional

Very clean place, Super friendly staff.Very affordable too.
Allan, 6-night trip with friends
Verified Expedia guest review

8/10 Very good

ramon, 1-night trip
Verified Hotels.com guest review

8/10 Very good

We had a pleasant stay at "Hotel Sofia", Friendly Staff, walking distance to the center and good value for money. The only thing is that the WiFi didn't work at all, and inside the hotel there wasn't a good phone signal either.
1-night romance trip
Verified Expedia guest review

6/10 Good

The location is very convenient , close to the center
2-night trip
Verified Expedia guest review

2/10 Poor

Avoid this hotel at all costs!
I have never had a worse experience with a hotel in my life. I am not sure words can capture the frustration I have experienced, but I will sure try! First, the hotel has a policy that if you don't check in by 5:00, they cancel your reservation and make your room available. After a full day of traveling, I arrived to the hotel at 8:00 and was told my reservation was cancelled and no rooms were available. They made no apologies, no attempt to help, and couldn't explain why they did not honor the reservation. The staff I dealt with were rude and lacked both knowledge and skill. Of course, all the hotels in the area were full. These people left me on the street with nowhere to go. Secondly, the service is just terrible. Incredulous at how I had been treated, I returned several days later to speak with the hotel manager. She didn't seem to have much interest in fixing the situation, as she focused her attention on her cell phone text messages as we spoke. She said to me: "What do you want, an apology?" This establishment does not deserve your business. They cannot even perform the basic duties of a hotel like welcoming guests and honoring reservations. Stay somewhere else. Anywhere else. Don't let this happen to you too.
Sidney, 4-night trip
Verified Orbitz guest review

8/10 Very good

Nice hotel, very close to the main square...
Loved the location of Hotel Sofia with respects to the main square and principal activities...
"Rudy", 6-night trip
Verified Expedia guest review

8/10 Very good

Puebla Cenrto Historico
its not a bad place but i had to switch rooms once and the rooomi moved to , the bed felt like someone has sprinkled sand on the sheets ...so they changed my bedding at 1130PM. Otherwise no problem, wifi a little finicky
m, 1-night trip
Verified Expedia guest review