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Hotel Kapu

2.0 star property
Pet-friendly hotel in Puebla, connected to a shopping center

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Photo gallery for Hotel Kapu

Quadruple Room
Front of property
Hallway
Reception
Standard Room, 2 Single Beds | Bathroom
Located near shopping centers, Hotel Kapu offers convenient amenities and services. With laundry facilities, free in-room WiFi, luggage storage, a vending machine and 24-hour front desk at your fingertips you can focus on exploring.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Airport transfer
  • Laundry facilities
  • Pet-friendly
  • 24/7 front desk
  • Non-smoking
  • Free parking

Main amenities (7)

  • Daily housekeeping
  • Airport shuttle
  • 24-hour front desk
  • Vending machine
  • Self-serve laundry
  • Luggage storage
  • Tour/ticket assistance

Feel at home (6)

  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Free self-parking
  • Hairdryer
The current price is NZ$52
includes taxes & fees
24 Mar - 25 Mar

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Single Room, 1 Double Bed

Single Room, 1 Double Bed

Single Room, 1 Double Bed

Highlights

Flat-screen TV
Renovated in 2024
Fan
Hairdryer
Private bathroom
Rainfall showerhead
Designer toiletries
Cable channels
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Highlights

Flat-screen TV
Renovated in 2024
Fan
Hairdryer
Private bathroom
Rainfall showerhead
Designer toiletries
Cable channels
  • Sleeps 2
  • 2 Single Beds

View all photos for Triple Room

Triple Room

Triple Room

Highlights

Flat-screen TV
Renovated in 2024
Fan
Hairdryer
Private bathroom
Rainfall showerhead
Designer toiletries
Cable channels
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

Highlights

Flat-screen TV
Renovated in 2024
Fan
Hairdryer
Private bathroom
Rainfall showerhead
Designer toiletries
Cable channels
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Flat-screen TV
Renovated in 2024
Fan
Hairdryer
Private bathroom
Rainfall showerhead
Designer toiletries
Cable channels
  • Sleeps 2
  • 1 Queen Bed

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About the area

Map
Boulevard Norte 4228-19, Collas Cuartillas, Puebla, PUE, 72010

What's nearby

  • Puebla Convention Center - 5 min drive - 4.8 km
  • Cuauhtemoc Stadium - 6 min drive - 5.5 km
  • Zócalo de Puebla - 6 min drive - 4.4 km
  • Puebla Cathedral - 7 min drive - 4.7 km
  • Centro Expositor - 7 min drive - 5.2 km

Getting around

  • Puebla, Puebla (PBC-Hermanos Serdan Intl.) - 25 min drive
  • Puebla–Cholula Tourist Train Terminal - 8 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪I Tortas - ‬7 min walk
  • ‪Vips - ‬4 min walk
  • ‪Taquería Don Saúl - ‬10 min walk
  • ‪Church's Chicken - ‬8 min walk
  • ‪Cemitas Cristy - ‬8 min walk

About this property

Hotel Kapu

Hotel Kapu puts you within a 10-minute drive of Cuauhtemoc Stadium and Zócalo de Puebla. You'll have free perks such as WiFi and self-parking. Also, Puebla Cathedral and Angelopolis Commercial Center are within a short drive.

Languages

English, Spanish
VISIBILITY

At a glance

Hotel size

    • 39 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 10:00 PM
    • Minimum check-in age – 18
    • Check-out time is 1 PM

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cots (infant beds)

Pets

    • Pets allowed (dogs and cats only, 2 total)*
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free on-site self-parking
    • Free off-site parking within 16 ft

Transfers

    • Airport shuttle on request (available 24 hours a day)*

Other information

    • Smoke-free property

Property amenities

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage

Accessibility

  • Handrails in stairwells
  • Smooth flooring in public areas

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Fan
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • Guidebooks/recommendations
MONETIZATION_ON

Fees & policies

Refundable deposits

  • Deposit is payable by bank transfer and is due within 48 hours of booking the reservation

Optional extras

  • Airport shuttle service is offered for an extra charge of MXN 500 per person (one-way)

Children & extra beds

  • Airport shuttle for children between the ages of 4 and 12 costs MXN 500 (one-way)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of MXN 150 per pet, per day

Policies

This property does not have lifts.
Guests can rest easy knowing that there's a smoke detector on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Hotel Kapu Puebla
Kapu Puebla
Hotel Kapu Hotel
Hotel Kapu Puebla
Hotel Kapu Hotel Puebla

Frequently asked questions

Does Hotel Kapu offer free cancellation for a full refund?

Yes, Hotel Kapu does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Kapu?

Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of MXN 150 per pet, per day. Service animals are exempt from fees.

Is parking offered on site at Hotel Kapu?

Yes, there's free self parking.

Is an airport shuttle service offered by Hotel Kapu?

Yes, an airport shuttle is available. The charge is MXN 500 per person one-way.

What are the check-in and check-out times at Hotel Kapu?

Check-in start time: 3:00 PM; check-in end time: 10:00 PM. Check-out time is 1 PM.

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Hotel Kapu Reviews

Reviews

8.0

Very good

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Exceptional

agradable
JAIME, 1-night trip

4/10 Fair

They offer parking but it is on the street and much later they tell you that the parking is someone else's and they are not responsible. The shower does not work, the bathroom smells bad, there is a lot of noise during the night and it does not look at all like the images they publish, the rooms are very small and with poor hygiene
Néstor, 1-night trip

8/10 Very good

Belem, 1-night trip

10/10 Exceptional

Super
Pon música, estaría muy cómoda y un lugar muy cerca de la Capu, fácil de llegar y es muy limpio general
Heriberto, 1-night trip

10/10 Exceptional

Excelente
La atención y el hotel excelente, el desayuno algo caro para lo que ofrecen, hermoso , super cómodo ,grande y el baño aunque grande la regadera muy chica
Emmanuel, 1-night trip

8/10 Very good

Maribel, 2-night trip

10/10 Exceptional

En general, el servicio y la estadía en el hotel fueron buenas. Las habitaciones que nos asignaron estaban limpias y se sentían acogedoras, eso sí, el colchón un poco duro. Al buscar hotel en la app puse como filtro que contara con estacionamiento, me arrojó Hotel Kapu entre los resultados, pero al pagar la reserva llega un mensaje diciendo que en realidad no cuentan con este servicio y el estacionamiento afuera del hotel es ajeno a ellos y por lo tanto no se hacen responsables de algún daño al vehículo, lo que genera desconfianza. Sin embargo, afortunadamente no tuvimos problema con el estacionamiento
Sandra, 1-night trip

10/10 Exceptional

Moisés, 1-night trip

8/10 Very good

Jovana Antonieta, 1-night trip

8/10 Very good

María Magdalena, 1-night trip

6/10 Good

1-night trip

10/10 Exceptional

Muy bueno
Saymi, 5-night trip

2/10 Poor

FERNANDO, 2-night trip

10/10 Exceptional

Buen lugar para hospedarse de aqui se mueve uno a donde sea
Alejandro, 1-night trip

10/10 Exceptional

Si buscas algo económico cerca de la central, este es el lugar indicado. Es acogedor.
Lisset, 1-night trip

2/10 Poor

Realmente es un motel por horas, yo que viajaba con la familia, vimos unas lonas de $200x2 hrs, y entrar parejas, por lo cual mis padres se alertaron. La zona es insegura, de hecho en la noche se escucharon muchos ruidos y un golpe, mi mamá desde su habitación estaba preocupada y ya no pudimos conciliar el sueño, a la mañana siguiente hablé con la persona de recepción y me dijo que había alguien tomado que hizo este mal momento.Las habitaciones son MUY pequeñas, aunque limpias, da un aspecto diferente al de las fotos.
LISSETH ARELY, 1-night trip

8/10 Very good

un poco de ruido cerca del hotel
Ismael, 1-night trip

10/10 Exceptional

Excelente atención
José Alfredo, 1-night trip

10/10 Exceptional

jose antonio, 1-night trip

10/10 Exceptional

.
Bety, 1-night trip

4/10 Fair

Me hicieron doble cobró uno con la app de reservación y otro en lugar apesar de mostrar mi recibo de la aplicación, talvez la chica de la tarde deba tener más cuidado y aunque esté viendo tv que se de el tiempo de cumplir con su trabajo.Al fina un señor me ayudó a resolver el problema.
Cristal, 1-night trip

6/10 Good

Mariana, 1-night trip

6/10 Good

La habitación tenía un olor muy feo, además la propiedad más bien parecia una casa, ya que habia niños corriendo por los pasillos.
LEONEL, 1-night trip

6/10 Good

Oscar Jaime, 1-night trip

10/10 Exceptional

En general bien para descansar
Fab, 1-night trip