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Hotel Alto da Serra

3.0 star property
Canela hotel in city centre

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Alto da Serra

Garden
Lobby sitting area
Minibar, blackout curtains, iron/ironing board, free WiFi
Interior entrance
Buffet

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • 24/7 front desk
  • Free breakfast
  • Air conditioning
  • Free WiFi
  • Free parking

Main amenities (10)

  • Daily housekeeping
  • Room service
  • 24-hour front desk
  • Garden
  • Front desk safe
  • Microwave in a common area
  • Fridge in a common area
  • Luggage storage
  • Tour/ticket assistance
  • TV in a common area

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
  • Blackout curtains
The price is NZ$79
includes taxes & fees
12 Jan - 13 Jan

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Apartment

Minibar, blackout curtains, iron/ironing board, free WiFi

Standard Apartment

Highlights

Air conditioning
LCD TV
Blackout curtains
Private bathroom
Minibar
Daily housekeeping
Wardrobe
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Luxury Apartment

Luxury Apartment

Luxury Apartment

Highlights

Air conditioning
LCD TV
Blackout curtains
Private bathroom
Minibar
Daily housekeeping
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Apartment

Minibar, blackout curtains, iron/ironing board, free WiFi

Standard Apartment

Highlights

Air conditioning
LCD TV
Blackout curtains
Private bathroom
Minibar
Daily housekeeping
Wardrobe
  • Sleeps 3
  • 3 Single Beds OR 1 Double Bed and 1 Single Bed

View all photos for Chalet

Chalet

Chalet

Highlights

Air conditioning
LCD TV
Blackout curtains
Private bathroom
Minibar
Daily housekeeping
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Bungalow Standard

Minibar, blackout curtains, iron/ironing board, free WiFi

Bungalow Standard

  • Sleeps 3
  • 3 Single Beds OR 1 Double Bed and 1 Single Bed

View all photos for 1-Bedroom Apartment Standard

Minibar, blackout curtains, iron/ironing board, free WiFi

1-Bedroom Apartment Standard

  • Sleeps 2
  • 1 Double Bed

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The price is NZ$81
includes taxes & fees
29 Jan - 30 Jan
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About the area

Map
Rua Borges de Medeiros, 999, Canela, RS, 95670-000

What's nearby

  • Cathedral of Our Lady of Lourdes - 5 min walk - 0.4 km
  • Alpen Park - 4 min drive - 3.5 km
  • Gramado Covered Street - 10 min drive - 8.9 km
  • Gramado Central Avenue - 10 min drive - 9.2 km
  • Mini Mundo - 11 min drive - 10.0 km

Getting around

  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) - 104 min drive

Restaurants

  • ‪Caracol Gourmet - ‬4 min walk
  • ‪La Estación - Parrilla - ‬10 min walk
  • ‪Casa da Velha Bruxa - ‬10 min walk
  • ‪Skillo Lanches - ‬8 min walk
  • ‪Bistrô Sabor de Mel - ‬7 min walk

About this property

Hotel Alto da Serra

At Hotel Alto da Serra, you'll be within a 10-minute drive of Gramado Covered Street. Free perks include WiFi, self-parking and buffet breakfast daily between 7:30 AM and 10 AM.

Languages

Portuguese

At a glance

DONE

Hotel size

    • 20 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in time starts at 2 PM
    • Minimum check-in age – 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • Parents must have child's birth certificate and photo ID*
    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Other information

    • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–10 AM
  • Shared microwave
  • Shared fridge
  • Room service

Travelling with children

  • Children stay for free (see details)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 1995
  • Safe-deposit box at front desk
  • Garden
  • Television in common areas
  • Traditional architecture

Room amenities

Be entertained

  • 26-inch LCD TV

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping

Fees & policies

Children & extra beds

  • Parents or a legal guardian travelling with children under 18 years of age must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.

Policies

This property does not have lifts.
This property accepts credit cards. Cash is not accepted.

Also known as

Hotel Alto da Serra Canela
Alto da Serra Canela
Hotel Alto da Serra Hotel
Hotel Alto da Serra Canela
Hotel Alto da Serra Hotel Canela

Frequently asked questions

Are pets allowed at Hotel Alto da Serra?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Alto da Serra?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Alto da Serra?
You can check in starting at 2 PM. Check-out time is 11 AM.
What is there to do at Hotel Alto da Serra and nearby?
Hotel Alto da Serra has a garden.
What's the area around Hotel Alto da Serra like?
Hotel Alto da Serra is in the heart of Canela, a short 5-minute walk from Cathedral of Our Lady of Lourdes and 8 minutes' walk from Joao Correa Square.

Hotel Alto da Serra Reviews

Reviews

9.0

Wonderful

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Jeferson, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Ivan, 1-night trip
Verified Hotels.com guest review

8/10 Very good

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

FLAVIA, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Luciano, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Fabricio, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Rafael, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Pedro Paulo, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Daniel, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

otima
Jorge Leandro, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Camis, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Aconchego... Eficiência... Bem-Estar !!!!
Hotel bem localizado na região, próximo a avenida principal, local aconchegante, acomodação limpa e organizada, equipe da recepção (Sr. Maurício nos forneceu várias informações que viabilizou nossa estadia na cidade), limpeza e copa são eficientes, dedicados, educados e simpáticos.... Café da manhã variado... Super recomendo !!!!
Debora Thais, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Paz e tranquilidade perto do centro de Canela
Quarto grande, banheiro com hidromassagem é diferencial, bom sistema de aquecimento (estava muito frio), café da manhã bom , perto do centro mas bem silencioso
Paulo Cesar, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Márcio, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Tatiana dos, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Juliane, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

AKRAM KMAL, 1-night trip
Verified Hotels.com guest review

8/10 Very good

De um modo geral foi bom. Café da manhã bem servido, instalações bem cuidadas. Porém não cabe ser 3 estrelas. Apto. pequeno (sem espaço para 2 malas), não tem TV paga …
5-night trip
Verified Hotels.com guest review

8/10 Very good

A contento
Foi a contento, passamos um ótimo final de semana e o hotel atendeu a nossa expectativa de ter um lugar para pernoite e desejum
João, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Volto logo!
Excelente! Nada a reclamar. Pessoas fantásticas!
Elvis, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Muito bom!
wesley, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Agradável
Tudo foi muito agradável, a pousada é um charme, porém por 2 dias passamos por uma friagem e sofremos muito no chalé sem aquecedor
Francivania, 5-night trip
Verified Hotels.com guest review

8/10 Very good

Moises, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

A localização é excelente, a duas quadras da bela catedral de pedra, que fica bem no centro da cidade. O apartamento é bom, com banheira de hidromassagem, mas poderiam renovar a parte elétrica. A única tomada com terra fica entre o ar-condicionado e a cabeceira da cama. Se o cabo do meu laptop não tivesse 3m não teria alcançado da mesa até lá. Deveriam colocar uma tomada aterrada à esquerda da janela.
Thiago, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Vale a pena
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Alessandro, 4-night trip
Verified Hotels.com guest review