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Hangzhou Haiwaihai Hotel

4.5 star property
Luxury hotel in Hangzhou with 2 restaurants and indoor pool

Choose dates to view prices

Photo gallery for Hangzhou Haiwaihai Hotel

Lobby
Minibar, in-room safe, desk, blackout curtains
2 restaurants, breakfast served
Exterior
Indoor pool
In the heart of Downtown Hangzhou, Hangzhou Haiwaihai Crown Hotel offers a luxurious retreat with a coffee shop, gym, and indoor pool. Guests can dine at two on-site restaurants and stay connected with in-room WiFi and concierge services.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Air conditioning
  • 24/7 front desk
  • Free WiFi
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants
  • Indoor pool
  • Breakfast available
  • Fitness centre
  • Room service
  • Coffee shop/cafe
  • Business centre
  • 7 meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Front desk safe

Feel at home (6)

  • Separate bath and shower
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Blackout curtains
  • Lift
The current price is NZ$146
includes taxes & fees
23 Oct - 24 Oct

Why we love this property

Taste of culinary magic
Savour diverse flavours at 2 restaurants or visit the cafe for a light treat. Start each day right with the hotel's buffet breakfast offerings.
Dream-worthy rest
Luxury awaits in each guestroom with turndown service and blackout drapes for ultimate sleep. A minibar offers refreshment at any hour.

Room options

Available filters for rooms
Showing 26 of 26 rooms

View all photos for Superior 2-bed Room

Minibar, in-room safe, desk, blackout curtains

Superior 2-bed Room

  • Sleeps 2

View all photos for Premier Suite

Minibar, in-room safe, desk, blackout curtains

Premier Suite

  • Sleeps 2

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Separate bath and shower
Free bottled water
Minibar
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Separate bath and shower
Free bottled water
Minibar
  • 36 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Double Room

Minibar, in-room safe, desk, blackout curtains

Deluxe Double Room

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Separate bath and shower
Free bottled water
Minibar
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Minibar, in-room safe, desk, blackout curtains

Deluxe Twin Room

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Separate bath and shower
Free bottled water
Minibar
  • 36 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Executive Double Room

Minibar, in-room safe, desk, blackout curtains

Executive Double Room

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Separate bath and shower
Free bottled water
Minibar
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Twin Room

Minibar, in-room safe, desk, blackout curtains

Executive Twin Room

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Separate bath and shower
Free bottled water
Minibar
  • 36 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Design Suite

Design Suite

Design Suite

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Separate bath and shower
Free bottled water
Minibar
  • 79 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Separate bath and shower
Free bottled water
Minibar
  • 79 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Comfy Family Room

Minibar, in-room safe, desk, blackout curtains

Comfy Family Room

  • Sleeps 3

View all photos for Comfy Suite

Minibar, in-room safe, desk, blackout curtains

Comfy Suite

  • Sleeps 3

View all photos for Executive 2-bed Room

Minibar, in-room safe, desk, blackout curtains

Executive 2-bed Room

  • Sleeps 2

View all photos for Executive Queen Room

Lobby

Executive Queen Room

  • Sleeps 2

View all photos for Guestroom - Double Occupancy (King bed) (Females only)

Lobby

Guestroom - Double Occupancy (King bed) (Females only)

  • Sleeps 2

View all photos for Presidential Suite

Minibar, in-room safe, desk, blackout curtains

Presidential Suite

  • Sleeps 3

View all photos for Special Queen Room

Minibar, in-room safe, desk, blackout curtains

Special Queen Room

  • Sleeps 2

View all photos for 2-bed Room

Minibar, in-room safe, desk, blackout curtains

2-bed Room

  • Sleeps 2

View all photos for Boutique Queen Room

Minibar, in-room safe, desk, blackout curtains

Boutique Queen Room

  • Sleeps 2

View all photos for Boutique 2-bed Room

Lobby

Boutique 2-bed Room

  • Sleeps 2

View all photos for Deluxe 2-bed Room

Minibar, in-room safe, desk, blackout curtains

Deluxe 2-bed Room

  • Sleeps 2

View all photos for Deluxe Queen Room

Minibar, in-room safe, desk, blackout curtains

Deluxe Queen Room

  • Sleeps 2

View all photos for Superior Queen Room

Minibar, in-room safe, desk, blackout curtains

Superior Queen Room

  • Sleeps 2

View all photos for Deluxe Triple Room

Minibar, in-room safe, desk, blackout curtains

Deluxe Triple Room

  • Sleeps 3

View all photos for Deluxe Suite

Minibar, in-room safe, desk, blackout curtains

Deluxe Suite

  • Sleeps 2

View all photos for Featured Suite

Minibar, in-room safe, desk, blackout curtains

Featured Suite

  • Sleeps 2

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9.8 out of 10, Exceptional, 19 reviews
The price is NZ$119
includes taxes & fees
26 Oct - 27 Oct
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About the area

Map
No.333 Shangtang Road, Gongshu District, Hangzhou

What's nearby

  • Hangzhou Tower Shopping Mall - 3 min drive - 3.2 km
  • Wulin Square - 3 min drive - 3.2 km
  • Hangzhou China Silk Town - 4 min drive - 3.6 km
  • West Lake - 5 min drive - 5.3 km
  • Zhejiang University Yuquan Campus - 6 min drive - 6.1 km

Getting around

  • Hangzhou (HGH-Xiaoshan Intl.) - 34 min drive
  • East Railway Station (East Square) Station - 15 min drive
  • Hangzhou East Railway Station - 19 min drive
  • Hangzhou Station - 20 min drive
  • Chaowang Road Station - 8 min walk
  • Datieguan Station - 23 min walk
  • West Lake Cultural Square Station - 23 min walk

Restaurants

  • ‪McDonald's (麦当劳) - ‬14 min walk
  • ‪KFC (肯德基) - ‬12 min walk
  • ‪星巴克 - ‬7 min walk
  • ‪鸽子Pigeon Taproom - ‬3 min drive
  • ‪海底捞（绍兴路店） - ‬14 min walk

About this property

Hangzhou Haiwaihai Hotel

At Hangzhou Haiwaihai Hotel, you'll be within a 10-minute drive of West Lake. Guests can take a dip in the indoor pool or grab a bite to eat at 馥咖啡, which is one of 2 restaurants and serves breakfast and dinner. Public transportation is close by: Chaowang Road Station is only 8 minutes on foot.

At a glance

DONE

Hotel size

    • 335 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • At check-in, guests must provide a negative COVID-19 test result
    • Negative COVID-19 test result requirement applies to all guests aged 1 and over, and test must have been administered no more than 48 hours prior to check-in
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site garage
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
  • 2 restaurants
  • Coffee shop
  • Room service (limited hours)

Working away

  • Business centre
  • 7 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Fitness centre
  • An indoor pool

Accessibility

  • Lift
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Turndown service
  • Bed sheets provided

Freshen up

  • Separate bath and shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

馥咖啡 – This restaurant serves breakfast and dinner.
海歆厅 – This restaurant serves breakfast and dinner. Open daily.

Fees & policies

Refundable deposits

  • Deposit: CNY 1000.0 per stay

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 100.00 per person

Policies

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on-site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Union Pay
Property Registration Number 479

Also known as

Haiwaihai Crown Hotel
Hangzhou Haiwaihai Crown
Haiwaihai Crown
Hangzhou Haiwaihai Crown
Hangzhou Haiwaihai Crown Hotel Hotel
Hangzhou Haiwaihai Crown Hotel Hangzhou
Hangzhou Haiwaihai Crown Hotel Hotel Hangzhou

Frequently asked questions

Does Hangzhou Haiwaihai Hotel offer free cancellation for a full refund?

Yes, Hangzhou Haiwaihai Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hangzhou Haiwaihai Hotel?

Yes, there's an indoor pool.

Are pets allowed at Hangzhou Haiwaihai Hotel?

Sorry, neither pets nor service animals are allowed.

What are the check-in and check-out times at Hangzhou Haiwaihai Hotel?

Check-in start time: 2 PM; check-in end time: anytime. Check-out time is noon. Contactless social distancing and check-out are available.

What is there to do at Hangzhou Haiwaihai Hotel and nearby?

Hangzhou Haiwaihai Hotel has an indoor pool and a fitness centre.

Are there restaurants at or near Hangzhou Haiwaihai Hotel?

Yes, there are 2 on-site restaurants.

What's the area around Hangzhou Haiwaihai Hotel like?

Hangzhou Haiwaihai Hotel is in Downtown Hangzhou, a short 8-minute walk from Chaowang Road Station.

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Hangzhou Haiwaihai Hotel Reviews

Reviews

8.8

Excellent

8.6/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Great service, great rooms, super clean, nice view, helpful staff, great price
Mohammad Ali, 1-night trip

10/10 Exceptional

Great place!
Monica, 2-night trip

10/10 Exceptional

Our family had a great stay at Haiwaihai Crown Hotel. The check in was very smooth and speedy; the room is spacious and clean, and very nice view. Due to our schedule, the staff also extended our check out time, which is very helpful! Thanks.
Jue, 2-night trip

10/10 Exceptional

The staff are very helpful and extremely nice.
Leonard G., 4-night trip

8/10 Very good

The bed is really comfortable and the bedroom spacious with all the amenities like safe, toiletries, kettle etc. It was great to have 4 bottles of drinking water daily. The staff ,except one, could speak English well and was very helpful. Breakfast was varied, but cooked food wasn't served warm enough.
Wai Ling, 6-night trip

4/10 Fair

Bad services

Reception Evan at check was efficient enough to handle. Bed in room was dark and bathroom was moudly,no bed makeup only clear rubbish n change towels. Upon checkup,we request for taxi only to be told" Do it yourself" as no longer provide taxi services call.It was after awhile that we spoke to the doorman n he asked to ask front desk as not his job. In my so many years of traveling,this is about the one hotel that I have to comment so badly.Will not go back again after 4 nights trip.
DORIS L, 4-night trip

10/10 Exceptional

Very good
Yong qiu, 3-night trip

6/10 Good

Niemand spricht Englisch, altes Hotel mit relativ gepflegten Zimmern, Lärm durch die umgebenden Schnellstraßen, zu wenig Fahrstühle für so viele Gäste
dirk, 3-night trip

2/10 Poor

sdb sale， en plus bouché, plein d eau partout! Chambre bruyante
Meiyan, 1-night trip

10/10 Exceptional

CHENG-JUNG, 3-night trip

10/10 Exceptional

Xiaochao, 1-night trip

10/10 Exceptional

jianxun, 2-night trip

10/10 Exceptional

Ottimo
Gabriele, 2-night trip

10/10 Exceptional

CHENG-JUNG, 2-night trip

10/10 Exceptional

2-night trip