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ANA InterContinental Beppu Resort & Spa, an IHG Hotel

5.0 star property
Luxury hotel with spa, near Hells of Beppu

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for ANA InterContinental Beppu Resort & Spa, an IHG Hotel

Exterior
Lobby
2 restaurants, breakfast, lunch served; local and international cuisine
Premium Suite, 1 Single Bed (Panorama)
Hot springs

Reviews

9.2 out of 10

Wonderful

Guests liked:

Friendly staff

Popular amenities

  • Bar
    Bar
  • Connecting rooms available
    Connecting rooms available
  • Gym
    Gym
  • Spa
    Spa
  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Hot springs
  • Breakfast available
  • Free train station pick-up
  • Free train station drop-off
  • 24-hour fitness centre
  • Sauna
  • Steam room
  • Hot tub
For families
  • Children stay free
  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Separate bath and shower
  • Separate dining area
  • Daily housekeeping
The price is NZ$654
includes taxes & fees
10 Dec - 11 Dec

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Classic Room, 2 Double Beds, Business Lounge Access (Beppu City View)

Premium bedding, down duvets, memory-foam beds, free minibar items

Classic Room, 2 Double Beds, Business Lounge Access (Beppu City View)

Highlights

Balcony
Separate dining area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
  • 68 sq m
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed, City View (Top Floor)

Premium bedding, down duvets, memory-foam beds, free minibar items

Classic Room, 1 King Bed, City View (Top Floor)

Highlights

Balcony
Separate dining area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
  • 68 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds, City View (Top Floor)

Premium bedding, down duvets, memory-foam beds, free minibar items

Classic Room, 2 Double Beds, City View (Top Floor)

Highlights

Balcony
Separate dining area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
  • 68 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Classic Room (Upgraded)

Premium bedding, down duvets, memory-foam beds, free minibar items

Classic Room (Upgraded)

Highlights

Balcony
Separate dining area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
  • 68 sq m
  • Ocean view
  • Sleeps 2
  • 1 Single Bed

View all photos for Classic Room, 1 King Bed, Business Lounge Access (Private Onsen)

Premium bedding, down duvets, memory-foam beds, free minibar items

Classic Room, 1 King Bed, Business Lounge Access (Private Onsen)

Highlights

Balcony
Separate dining area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Club Lounge
Free cots/infant beds
  • 68 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Premium bedding, down duvets, memory-foam beds, free minibar items

Suite

Highlights

Balcony
Separate dining area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Club Lounge
Free cots/infant beds
  • 85 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 Single Bed

View all photos for Classic Room

Premium bedding, down duvets, memory-foam beds, free minibar items

Classic Room

Highlights

Balcony
Separate dining area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
  • 62 sq m
  • Mountain view
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 Single Bed (Panorama)

Suite, 1 Single Bed (Panorama)

Suite, 1 Single Bed (Panorama)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Club Lounge
  • 145 sq m
  • Ocean view
  • Sleeps 3
  • 1 Single Bed

View all photos for Classic Room, 1 King Bed, City View (Beppu City View)

Premium bedding, down duvets, memory-foam beds, free minibar items

Classic Room, 1 King Bed, City View (Beppu City View)

Highlights

Balcony
Separate dining area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
  • 68 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite, 1 Single Bed (Panorama)

Premium Suite, 1 Single Bed (Panorama)

Premium Suite, 1 Single Bed (Panorama)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
  • 212 sq m
  • Ocean view
  • Sleeps 4
  • 1 Single Bed

View all photos for Classic Room, 2 Double Beds, Business Lounge Access (Private Onsen)

Classic Room, 2 Double Beds, Business Lounge Access (Private Onsen)

Classic Room, 2 Double Beds, Business Lounge Access (Private Onsen)

Highlights

Balcony
Separate dining area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Club Lounge
Free cots/infant beds
  • 68 sq m
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Business Lounge Access (Dining, Hot Tub)

Suite, 1 Bedroom, Business Lounge Access (Dining, Hot Tub)

Suite, 1 Bedroom, Business Lounge Access (Dining, Hot Tub)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Club Lounge
  • 96 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Classic Room, 2 Double Beds, City View (Beppu City View)

Premium bedding, down duvets, memory-foam beds, free minibar items

Classic Room, 2 Double Beds, City View (Beppu City View)

Highlights

Balcony
Separate dining area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
  • 68 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Business Lounge Access (Dining, Private Onsen)

Suite, 1 Bedroom, Business Lounge Access (Dining, Private Onsen)

Suite, 1 Bedroom, Business Lounge Access (Dining, Private Onsen)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Club Lounge
  • 102 sq m
  • Ocean view
  • Sleeps 2
  • 1 Single Bed

View all photos for Classic Room, 2 Double Beds

Premium bedding, down duvets, memory-foam beds, free minibar items

Classic Room, 2 Double Beds

Highlights

Balcony
Separate dining area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
  • 62 sq m
  • Mountain view
  • Sleeps 3
  • 2 Double Beds

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The price is NZ$370
includes taxes & fees
20 Dec - 21 Dec
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About the area

Map
499-18 Oaza Kannawa, Beppu, Oita, 874-0000

What's nearby

  • Hells of Beppu - 4 min drive - 3.7 km
  • Sea Hell Hot Springs - 4 min drive - 3.8 km
  • Hyotan Hot Spring - 4 min drive - 4.5 km
  • Takegawara Onsen - 9 min drive - 10.1 km
  • Kijima Kogen Park - 12 min drive - 12.6 km

Getting around

  • Oita (OIT) - 41 min drive
  • Beppu Station - 20 min drive
  • Minami-Yufu Station - 28 min drive
  • Yufu Station - 28 min drive
  • Free train station pickup
  • Free train station drop-off

Restaurants

  • ‪岡本屋売店 - ‬11 min walk
  • ‪明礬うどん - ‬2 min drive
  • ‪レストラン海 - ‬4 min drive
  • ‪Cafeteria Umi - ‬4 min drive
  • ‪山地獄 - ‬4 min drive

About this property

ANA InterContinental Beppu Resort & Spa, an IHG Hotel

At ANA InterContinental Beppu Resort & Spa, an IHG Hotel, you'll be within a 10-minute drive of Hells of Beppu and Takegawara Onsen. Guests can be pampered with massages at the spa, and Elements, one of 2 restaurants, serves local and international cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include an outdoor pool, a poolside bar and a 24-hour fitness centre. Fellow travellers love the helpful staff.

Languages

English, Japanese, Korean

At a glance

Hotel size

  • 89 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: midnight
  • Express check-out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 20
  • Check-out time is 11:00 AM
  • Contactless check-out
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
  • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 20

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • Free uncovered on-site self-parking
  • Free uncovered on-site valet parking
  • Free uncovered on-site extended parking
  • Wheelchair-accessible parking on site
  • On-site parking is limited

Transfers

  • Free train station shuttle from 10:30 AM to 5:00 PM

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)
  • Bed rails

What to do

  • Hot springs

Working away

  • 4 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2019
  • Safe-deposit box at front desk
  • 24-hour fitness centre
  • An outdoor pool
  • Bike parking
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Local artist showcase
  • Banquet hall

Accessibility

  • Lift
  • Lift door width (centimetres): 120
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Front entrance ramp

Room amenities

Be entertained

  • MP3 docking station
  • Flat-screen television

Home comfort

  • Air conditioning and heating
  • Stocked minibar (select free items)
  • Espresso maker
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Memory-foam mattress
  • Free cot/infant bed

What to enjoy

  • Balcony
  • Separate dining area

Freshen up

  • Deep-soaking bath
  • Separate bath and shower
  • Rainfall shower heads
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Geta (wooden sandals)

Special features

Spa

HARNN Heritage Spa has 3 treatment rooms, including rooms for couples. Services include massages. The spa is equipped with a hot tub. The spa is open daily.

Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). There are 2 hot springs open between 5:00 AM and midnight.

Dining

Elements – This buffet restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner.
Atelier – This fine-dining restaurant specialises in Modern European cuisine and only serves dinner. Reservations are required. Open daily.
Bar – On-site bar. Open daily.
Aqua – This poolside lobby lounge only serves light fare. Open daily.
Lounge – This lobby lounge only serves light fare. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 5500 for adults and JPY 2750 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The following facilities or services will be unavailable from April 14 2025 to April 18 2025 (dates subject to change):
  • Swimming pool

Children & extra beds

  • Rollaway beds are available for JPY 12000.0 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 7:00 PM
  • Guests under 17 years old are not allowed in the fitness facility
  • Hot springs access available from 5:00 AM to midnight
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Intercontinental Beppu Resort
Hotel ANA InterContinental Beppu Resort & Spa Beppu
Beppu ANA InterContinental Beppu Resort & Spa Hotel
Hotel ANA InterContinental Beppu Resort & Spa
ANA InterContinental Beppu Resort & Spa Beppu
ANA InterContinental Beppu Resort
ANA InterContinental Beppu
Intercontinental Beppu Resort Spa
ANA InterContinental Resort
ANA InterContinental
Ana Intercontinental Beppu &
ANA InterContinental Beppu Resort Spa
ANA InterContinental Beppu Resort & Spa, an IHG Hotel Hotel
ANA InterContinental Beppu Resort & Spa, an IHG Hotel Beppu

Frequently asked questions

Does ANA InterContinental Beppu Resort & Spa, an IHG Hotel offer free cancellation for a full refund?
Yes, ANA InterContinental Beppu Resort & Spa, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at ANA InterContinental Beppu Resort & Spa, an IHG Hotel?
Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 7:00 PM. The swimming pool will be unavailable from April 14 2025 to April 18 2025 (dates subject to change).
Are pets allowed at ANA InterContinental Beppu Resort & Spa, an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at ANA InterContinental Beppu Resort & Spa, an IHG Hotel?
Yes, there's free self, valet and extended parking. Parking spaces may be limited.
What are the check-in and check-out times at ANA InterContinental Beppu Resort & Spa, an IHG Hotel?
Check-in start time: 3:00 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
What is there to do at ANA InterContinental Beppu Resort & Spa, an IHG Hotel and nearby?
On-site recreation at ANA InterContinental Beppu Resort & Spa, an IHG Hotel includes hot springs. Indulge in a treatment at the spa and soothe your senses in the hot tub. ANA InterContinental Beppu Resort & Spa, an IHG Hotel also has an outdoor pool and a 24-hour fitness centre, as well as a sauna.
Are there restaurants at or near ANA InterContinental Beppu Resort & Spa, an IHG Hotel?
Yes, there are 2 on-site restaurants, featuring local and international cuisine, pool views and poolside dining.
Does ANA InterContinental Beppu Resort & Spa, an IHG Hotel have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
Does ANA InterContinental Beppu Resort & Spa, an IHG Hotel have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around ANA InterContinental Beppu Resort & Spa, an IHG Hotel like?
ANA InterContinental Beppu Resort & Spa, an IHG Hotel is located a short 3-minute walk from Myoban Onsen.

ANA InterContinental Beppu Resort & Spa, an IHG Hotel Reviews

Reviews

9.2

Wonderful

9.8/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Robert, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

From the moment you walk through the door you realise this hotel will be amazing The staff and the exquisite decor confirmed our first impression Everyone went out of their way to provide extra service to suit are needs Over the last 50 years of extensive travel, this is the first hotel we would actually return to
Susan, 6-night romance trip
Verified Expedia guest review

4/10 Fair

As a 5 stars hotel entitled with “Intercontinental” and under “IHG Group” they should be thankful to all international staffs who willing to work at this hotel. They had presented hospitality and deserved to be complimented. I was bringing my best hope and expectation to book this hotel. I had much appreciated the check-in staffs who had upgraded a city view room for our stay however the cleanliness was terrible, full of dirty marks on carpet, dirty sheet cover made me and my parents got itchy after seat on bed…the housekeeping after the second day didn’t tidy up and stocked back the room well.. I am so thankful to all international staffs from doormen, concierge and FOH although I can’t pronounce their name properly i was sorry, I do believe they need more training about their service attitude for local staffs if this hotel would love to stay their market customers. The breakfast they have which is so basic and nothing have to be surprising, I will rather spend these price to local hotel instead but will never recommend or return.
Iko, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

The hotel is expensive but worth it. Our breakfast was amazing, the pool and hot tub spotless, and the room/bathroom/balcony very clean and comfortable. The hotel is in a beautiful location on the hill and was a treat to be at for our four nights! Also, it is a good location for some sightseeing such as the seven hells.
Mary, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Outstanding customer service! Beautiful room with private onsen! Best hotel by far in Beppu!
Alexis, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Spectacular views of the surrounding nature, quality of the hotel design, materials and construction.
Antonius, 3-night romance trip
Verified Expedia guest review

2/10 Poor

Zhi Qiang, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing 5 star experience
This was the best hotel experience ever. All the staff was amazing and spoke every language that we needed.
Brian, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The Pinnacle of Private Onsen Resorts
Our stay at this resort was immaculate. Upon arriving at the hotel, staff promptly came out to take our luggage to our room and chauffer our car to a separate parking lot, all included in our stay. I decided to splurge here for me and my girlfriends anniversary and it was worth every single penny! Everything from the impeccable service to the beautiful interior and lobby was spotless and breathtaking. Instead of checking in and out at a front lobby near the entrance, guests are ushered into a separate lounge provided with refreshments. The staff assigned to us was professional and yet friendly and down-to-earth, assuaging the initial discomfort me and my girlfriend had at being unaccustomed to such high-class service. Soon we were in a pampered and relaxed mood, as expected of such a high class resort combined with Japan's famous hospitality omotenashi. Soon we were brought to our suite, which was absolutely incredible. The interior was spotless, the bathroom spacious and beautiful. The bed was comfortable and the amenities were perfect, everything from the surround sound in every part of the room to the dimmable lighting. Last but not least, the view from the balcony overlooking the Beppu coast was a priceless sight we will never forget, especially when combined with our heavenly private onsen bath. I will most certainly be back one day to relive this 5 star experience. Look no further for the pinnacle of private onsen resort relaxation than this hotel!
Richard, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Dang, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Staff’s attention to every detail.
Hung Tak, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Lily, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Sung, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Amazing hotel! The rooms, property and staff are top notch! If you want a truly memorable experience, from beautifully designed rooms to incredible service - this hotel is a dream!
Mark, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Ana intercontinental beppu
View was amazing Room was very clean and quality of furnishes top notch Service was great Breakfast selection very good
choey, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

An amazing and breathtaking onsen stay!
It was a breathtaking onsen spa resort that really relax mind and soul. I love the Mt Tsurumi view from the room that blew my stress away! The private onsen in the room gives me the best of both worlds to enjoy a spectacular scenic view and yet my private enjoyment of onsen! The staff at ANA Intercontinental Beppu Resort&Spa really provided top notch customer experience to make me feel at home and living up to the five stars rating they truly deserved! The Element restaurant delivers authentic Japanese fusion food with local fresh vegetables and local harvest truly enhanced the dining experience and exquisite taste!
Lee Peng, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Orbitz guest review

10/10 Exceptional

Excellent views of beppu bay, nice onsen, spacious room, friendly staff. Decent dinner buffet but surprisingly no quality Japanese fruits as part of buffet. Not the most family friendly. No children play area or toys when requested. Kids are allowed in onsen under supervision of an adult.
Ralph, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Sui Han, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Staff are excellent. Views are incredible. Food in the bar was good. Bathroom was huge. Overall design of the building was beautiful.
2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Excellent stay!
Amazing stay at the newly opened hotel. Staffs were very helpful. Complimentary valet parking was a plus. Scenic view from the hotel room over Beppu.
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Pan, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

YOON KI, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

kuo mine, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

최근에 지어진 훌륭핰 호텔입니다만 서비스가 전혀 그에 걸맞지 않습니다. 수영장 베드 이용이 50분씩이라는 안내를 했다가 안했다가 하다가 저희가 맥주와 피자를 먹으니 말 못하다기 맥주 줄어들기를 기다리다가 가급적 먹고 빨리 베드를 비워달라 하여 불쾌하였고 조식이 정말 가짓수도 적고 맛도 별로입니다. 같은 음료를 시켜도 작은 물컵에 담아 서빙되는 사람과 큰 음료컵에 서빙되는 사람이 있어 황당했습니다. 이후 후쿠오카 그랜드하얏트 조식 및 서비스와 비교되었습니다. 체크인, 주차, 체크아웃, 룸서비스에서는 진정한 hopitality를 느꼈어요. 다만 레스토랑, 수영장(레스토랑 직원과 동일함) 서비스는 매우 의아하고 불쾌했습니다.
JUNG NAM, 1-night family trip
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