Sheraton Mexico City Maria Isabel Hotel

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Rooftop pool

Overview of Sheraton Mexico City Maria Isabel Hotel

Sheraton Mexico City Maria Isabel Hotel

4.0 star property
4-star hotel with outdoor pool, near The Angel of Independence Monument

9.0/10 Superb

938 verified guest reviews

Property highlights

  • Parking available
  • Pool
  • Internet access
  • Pet-friendly
  • Airport transfer
  • Gym
The price is $168
Price available on 15/07/2022
Paseo de la Reforma 325, Col. Cuauhtemoc, Mexico City, CDMX, 06500
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • WiFi in the lobby
  • 24-hour health club
  • Sauna
  • Steam room
  • Valet parking
  • 24-hour room service
  • Coffee shop/cafe
  • Spa services
For families
  • Free cribs/infant beds
  • Private bathroom
  • Premium TV channels
  • Terrace
  • Daily housekeeping
  • Laundry facilities
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Cuauhtemoc
  • Paseo de la Reforma - 1 min walk
  • The Angel of Independence Monument - 2 min walk
  • U.S. Embassy - 4 min walk
  • Diana the Huntress Fountain - 8 min walk
  • Chapultepec Park - 16 min walk
  • Monument to the Revolution - 22 min walk
  • Castillo de Chapultepec - 22 min walk
  • La Ciudadela - 24 min walk
  • Museo Nacional de Antropologia - 28 min walk
  • Alameda Central - 33 min walk

Getting around

  • Benito Juarez International Airport (MEX) - 30 min drive
  • Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 57 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 62 min drive
  • Mexico City Buenavista Station - 4 min drive
  • Mexico City Fortuna Station - 8 min drive
  • Tlalnepantla de Baz Station - 14 min drive
  • Sevilla Station - 13 min walk
  • Insurgentes Station - 13 min walk
  • Chapultepec Station - 20 min walk
  • Airport shuttle (surcharge)

About this property

Sheraton Mexico City Maria Isabel Hotel

Putting you in a great location within just a 10-minute walk of Paseo de la Reforma and The Angel of Independence Monument, Sheraton Mexico City Maria Isabel Hotel offers an airport shuttle (available 24 hours) for MXN 1498.12 per vehicle one-way. Guests can grab a bite to eat at the coffee shop/cafe, or indulge in deep-tissue massages, facials, or body treatments. An outdoor pool, a bar/lounge, and a 24-hour health club are other highlights at this upscale hotel. Fellow travelers say great things about the comfortable beds and location. The property is just a short walk to public transportation: Sevilla Station is 13 minutes and Insurgentes Station is 13 minutes.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 756 rooms
  • Arranged over 22 floors


  • Check-in time from 3:00 PM - anytime
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Pets allowed (1 per room, up to 40 lbs)*
  • Service animals welcome
  • Restrictions apply*


  • WiFi in public areas*
  • WiFi in rooms*


  • Onsite valet parking (MXN 185 per day)
  • Electric vehicle charging point on site


  • Airport shuttle (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–11:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Taking the kids

  • Grocery/convenience store

What to do

  • Tennis
  • Fitness classes
  • Shopping

Working away

  • Business center
  • Meeting room
  • Computer station
  • Conference space


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff


  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Communal living room
  • 24-hour health club
  • An outdoor pool
  • Spa services
  • Sauna
  • Steam room


  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Lever door handles

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • WiFi (surcharge)
  • Phone

Food and drink

  • Free bottled water


  • Daily housekeeping
  • In-room safe
  • Recycling

Special features


Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, facials, body treatments, and manicures and pedicures.

Awards and affiliations

This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ) guests.

Fees & policies

Optional extras

  • WiFi is available in guestrooms for MXN 199 per night (rates may vary)
  • WiFi is available in public areas for MXN 199 per night (rates may vary)
  • Buffet breakfast is offered for an extra charge of MXN 345 for adults and MXN 173 for children (approximately)
  • Airport shuttle service is offered for an extra charge of MXN 1498.12 per vehicle (one-way, Maximum occupancy 3)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)


You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees
  • Pets are allowed for an extra charge of MXN 2085.92 per pet, per stay, plus a one-time cleaning fee of MXN 1300


You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Valet parking costs MXN 185 per day

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-out is available.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).


Noise-free guestrooms cannot be guaranteed.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Hotel Isabel Sheraton
Maria Sheraton
Sheraton Isabel
Sheraton Isabel Maria
Sheraton Maria
Sheraton Maria Isabel Hotel
Sheraton Maria Isabel Hotel & Towers
Sheraton Maria Isabel Hotel & Towers Mexico City
Sheraton Maria Isabel Towers
Sheraton Maria Isabel Towers Mexico City
Sheraton Mexico City Maria Isabel Hotel
Sheraton Mexico City Maria Isabel
Sheraton Maria Isabel
Mexico City Sheraton
Sheraton Mexico City Maria Isabel Hotel Hotel
Sheraton Mexico City Maria Isabel Hotel Mexico City
Sheraton Mexico City Maria Isabel Hotel Hotel Mexico City

Frequently asked questions

Overall score and ratings






Staff & service




Property conditions & facilities



10/10 Exceptional

Excellent customer service, staff were excellent, friendly and helpful.
Paul, 3-night business trip
Verified guest review

4/10 Fair

Sheraton with No quality
Was obviously expecting a Sheraton quality and service but it was nothing close. Breakfast was a disaster, can not forget how they were using fingers to prepare waffle and serve fruit when putting into a plate supporting with fingers. Breakfast not only was bad but also it was unreasonably hard to get it there. Siting registering every single morning and then signing again after breakfast. My maybe 6th visit to Mexico City and all 5 I stayed in same hotel but wanted to give a chance to this one this time. Regret it.
Hayrettin Kagan, 5-night business trip
Verified guest review

10/10 Exceptional

Alonso, 2-night trip
Verified guest review

10/10 Exceptional

Excellent location
Great location friendly staff clean and comfortable rooms
jennifer, 4-night trip
Verified guest review

10/10 Exceptional

Best Sheraton ever!
Highly recommended!
Grace, 3-night family trip
Verified guest review

10/10 Exceptional

Amazing experience and service
It was an amazing experience. Service was really good. Breakfast was delicious and the buffet has plenty of options for your choice. We left the bags after the check-out in the hotel with them so we can enjoy the rest of the day before our flight back. Clean and comfortable.
Gabriela, 3-night trip
Verified guest review

8/10 Very good

Jacobus, 4-night family trip
Verified guest review

10/10 Exceptional

Ernesto, 6-night trip
Verified guest review

10/10 Exceptional

Jaime, 2-night business trip
Verified guest review

10/10 Exceptional

Close to all kinds of restaurants and chapultepec
Gerardo, 3-night family trip
Verified Expedia guest review