Sheraton New York Times Square Hotel

4.0 star property
Hotel with restaurant, near Broadway

Choose dates to view prices

Photo gallery for Sheraton New York Times Square Hotel

Exterior
Premier Room, 2 Double Beds, Non Smoking, City View
Bar (on property)
Meeting facility
55-inch flat-screen TV with cable channels, TV, pay films
In the heart of New York City, Sheraton New York Times Square Hotel offers a prime location near Radio City Music Hall and Broadway. Enjoy breakfast at Hudson Market, shop on site or unwind in the garden with WiFi access. Guests rave about the hotel's central location and helpful staff.

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • Pet-friendly
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • 24-hour fitness centre
  • Self parking
  • Coffee shop/cafe
  • Conference centre
  • Business centre
  • 33 meeting rooms
  • 24-hour front desk
  • Front desk safe
  • Corner/local shop

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Coffee/tea maker
The current price is NZ$418
includes taxes & fees
27 Jul - 28 Jul

Room options

Available filters for rooms
Showing 16 of 16 rooms

Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Pillow-top bed
Separate bedroom
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Traditional Room, 2 Double Beds (Mobility Accessible, Roll-In Shower)

7.4 out of 10
Good
(8 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Pillow-top bed
Separate bedroom
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

Traditional Room, 1 Queen Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Pillow-top bed
Separate bedroom
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Pillow-top bed
Separate bedroom
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Traditional Room, 1 Queen Bed

8.0 out of 10
Very good
(143 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Pillow-top bed
Separate bedroom
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

Traditional Room, 1 King Bed

8.0 out of 10
Very good
(86 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Pillow-top bed
Separate bedroom
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Pillow-top bed
Separate bedroom
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Traditional Room, 2 Double Beds

7.6 out of 10
Good
(279 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Pillow-top bed
Separate bedroom
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 King Bed

7.4 out of 10
Good
(23 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Pillow-top bed
Separate bedroom
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Double Beds

7.4 out of 10
Good
(117 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Pillow-top bed
Separate bedroom
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

Premier Room, 1 King Bed, Non Smoking, City View

8.4 out of 10
Very good
(29 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Pillow-top bed
Separate bedroom
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Premier Room, 2 Double Beds, Non Smoking, City View

7.8 out of 10
Good
(21 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Pillow-top bed
Separate bedroom
  • 23 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Pillow-top bed
Separate bedroom
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Traditional Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

7.0 out of 10
Good
(16 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Pillow-top bed
Separate bedroom
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Pillow-top bed
Separate bedroom
  • 23 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Executive Suite, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Dining table
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 46 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Map
811 7th Ave, New York, NY, 10019

What's nearby

  • Broadway - 1 min walk - 0.0 km
  • Times Square - 5 min walk - 0.4 km
  • Rockefeller Center - 8 min walk - 0.7 km
  • 5th Avenue - 8 min walk - 0.7 km
  • Grand Central Terminal - 17 min walk - 1.5 km

Getting around

  • Teterboro, NJ (TEB) - 15 min drive
  • Linden, NJ (LDJ) - 26 min drive
  • LaGuardia Airport (LGA) - 36 min drive
  • Newark Liberty Intl. Airport (EWR) - 39 min drive
  • John F. Kennedy International Airport (JFK) - 56 min drive
  • Grand Central - 42 St. Station - 18 min walk
  • New York W 32nd St. Station - 21 min walk
  • Penn Station - 24 min walk
  • 7 Av. Station (E 53rd St.) - 1 min walk
  • 57 St. - 7 Av Station - 2 min walk
  • 50 St. Station (Broadway) - 3 min walk

Restaurants

  • ‪Ellen's Stardust Diner - ‬2 min walk
  • ‪Shake Shack - ‬2 min walk
  • ‪La Grande Boucherie - ‬2 min walk
  • ‪Library Bar - ‬1 min walk
  • ‪Famous Original Ray's Pizza - ‬1 min walk

About this property

Sheraton New York Times Square Hotel

Sheraton New York Times Square Hotel offers a fantastic location, putting you a short five-minute walk from Broadway and Times Square. Guests can visit the 24-hour fitness centre for a workout or grab a bite to eat at Hudson Market, which serves American cuisine and is open for breakfast. Other highlights include a bar/lounge and a snack bar/deli. Fellow travellers like the central location for the sightseeing and because it's only a short walk to public transportation: 7 Av. Station (E 53rd St.) is steps away and 57 St. - 7 Av Station is 2 minutes.

Languages

English

More about this property

VISIBILITY

At a glance

Hotel size

    • 1780 rooms
    • Arranged over 50 floors

Arriving/Leaving

    • Check-in start time: 4 PM; check-in end time: anytime
    • Express check-in/out available
    • Minimum check-in age – 21
    • Check-out time is noon
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

Children

    • Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

    • Pets allowed (dogs only)*
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • WiFi in rooms*

Parking

    • On-site self-parking (USD 75 per day)
    • Wheelchair-accessible parking on site

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–11:00 AM on weekdays and 7:00 AM–11:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Children stay for free (see details)
  • Local/corner shop

What to do

  • Shopping

Working away

  • Business centre
  • 33 meeting rooms
  • Conference centre (36000 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1962 buildings/towers
  • ATM/banking
  • Safe-deposit box at front desk
  • 24-hour fitness centre
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Banquet hall

Accessibility

  • Wheelchair-accessible bathroom dressing table
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 10 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairwells
  • Hand-held shower heads
  • Closed-captioned TV
  • Raised toilet seat
  • Lowered plug sockets in bathroom
  • Lowered view port in door
  • Lowered locks/deadbolt
  • Low-height worktop and sink
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Grab bar in shower
  • Transfer shower
  • Wheelchair-width doorways
  • Phone accessibility kit
  • Well-lit path to entrance

ROOM

Room amenities

Be entertained

  • 55-inch flat-screen TV
  • Premium cable channels
  • Films for purchase

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout curtains
  • Premium bedding
  • Pillow-top mattress
  • Free cot/infant bed

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • WiFi (surcharge)
  • Phone
  • Desk chair

More

  • Daily housekeeping
  • In-room safe
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

STAR_OUTLINE

Special features

Dining

Hudson Market – This café specialises in American cuisine and only serves breakfast.
Library Bar – This café specialises in American cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Destination fee: USD 40.16 per accommodation, per night

Optional extras

  • WiFi is available in guest rooms for USD 19.95 per day (rates may vary)
  • Buffet breakfast is offered for an extra charge of approximately USD 35 to 40 per person
  • Late checkout can be arranged for an extra charge of USD 150 (subject to availability)

Renovations and closures

The property will be renovating from 24 January 2025 to 30 June 2025 (completion date subject to change). The following areas are affected:
  • Exterior
  • Front desk
  • Lobby
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 100.00 per accommodation, per stay

Parking

  • Self-parking costs USD 75 per day

Policies

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
Only bookings from non-local guests are accepted. Guests whose residence is within 62 mi (100 km) of the property will not be allowed to check in.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Hotel Sheraton New York Times Square
New York Times Square Sheraton
Sheraton New York City
Sheraton Hotel New York Times Square
Sheraton New York Times Square
Sheraton New York Times Square Hotel
New York City Sheraton
Sheraton Hotel New York
Sheraton New York Times Square
Sheraton New York Hotel & Towers
Sheraton New York Hotel And Towers
Sheraton New York Towers
Sheraton New York Times Square Hotel Hotel
Sheraton New York Times Square Hotel New York
Sheraton New York Times Square Hotel Hotel New York

HELP_OUTLINE

Frequently asked questions

Does Sheraton New York Times Square Hotel offer free cancellation for a full refund?

Yes, Sheraton New York Times Square Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Sheraton New York Times Square Hotel?

Yes, dogs are welcome. There's a charge of USD 100.00 per accommodation, per stay. Service animals are exempt from fees.

Is parking offered on site at Sheraton New York Times Square Hotel?

Yes. Self-parking costs USD 75 per day.

What are the check-in and check-out times at Sheraton New York Times Square Hotel?

Check-in start time: 4 PM; check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge of USD 150 (subject to availability). Express check-in and check-out are available.

Is there an on-site casino at Sheraton New York Times Square Hotel?

No, this hotel doesn't have a casino, but Resorts World Casino (21-min drive) is nearby.

What is there to do at Sheraton New York Times Square Hotel and nearby?

Maintain your daily exercise routine at the 24-hour gym.

Are there restaurants at or near Sheraton New York Times Square Hotel?

Yes, Hudson Market offers American cuisine.

What's the area around Sheraton New York Times Square Hotel like?

Sheraton New York Times Square Hotel is in Manhattan, a short 1-minute walk from 7 Av. Station (E 53rd St.) and 5 minutes' walk from Times Square. Travellers say that the local area is very central perfect for sightseeing.

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Sheraton New York Times Square Hotel Reviews

Reviews

7.6

Good

8.0/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Popular mentions

Room
Location
Service staff
Bed
Refrigerator
Bathroom
Restaurant
Lobby
Breakfast
Food

Reviews

10/10 Exceptional

Great stay for a short trip!

The check in staff from the bell men to the front desk staff were kind, knowledgeable, and helpful. I would highly recommend staying here.
KRISTI, 2-night trip

10/10 Exceptional

Great location

Good location and very comfortable.
Stephanie, 4-night trip

10/10 Exceptional

Great place to stay
Dean, 2-night trip

2/10 Poor

Dirty, old, terrible front desk service, slow, waste of money. Better hotels near by for similar price.
Sheetal, 1-night trip

2/10 Poor

Service was awful. Dining area staff, including servers and Restaurant manager were disrespectful and condescending.
Brandy, 3-night trip

10/10 Exceptional

It was clean, and friendly. I was not aware they will charge at checking $150.
jailer, 1-night trip

4/10 Fair

While housekeeping was great, the front desk was abysmal. Constant incorrect infomation, nasty attitudes, and poor staffing. I would not recommend anyone stay at this hotel.
Jennifer, 7-night trip

6/10 Good

Had a pretty good stay, second day there we started to notice we had breathing issues, we discovered that the air vent had mold around it.. we are now having respiratory issues
Roberta, 4-night trip

2/10 Poor

Poorly kept; rude managers, dirty, run down. I travel a lot, and highly recommend you Stay somewhere else.
Sheetal, 2-night trip

8/10 Very good

Service was exceptional! The hotel was going through renovations so some things were in error but when we notified them, they addressed it quickly. I will be back.
Jewel, 3-night trip

10/10 Exceptional

Loved it here really nice and clean
Wimm, 1-night trip

10/10 Exceptional

Excellent services
Sheila, 1-night trip

6/10 Good

Staff was friend
Lindsey, 1-night trip

4/10 Fair

Not bad but I was expecting more for being a Sheraton hotel
Maytee, 2-night trip

8/10 Very good

The mail entrance is still closed due to remodeling. The side entrance is a small area and very congested. There is no where to sit and wait for your room to be ready. Many groups stay there as well. Lobby is stressful!!
Virginia, 2-night trip

2/10 Poor

Bugs in bed, bath tub was covered in a black and white slim, sheets had dirt stains on them.
Samantha, 1-night trip

6/10 Good

Good location, average inside

Good location. The check in was incredibly busy every time we walked by. The beds were narrow and uncomfortable.
Karin, 1-night trip

2/10 Poor

They gave me a one bed, I needed two, I had my sister from Peru with us. They were rude and never wanted to help.
Katherine, 3-night trip

8/10 Very good

Good hotel, but horrible mattresses.

The hotel in general and the staff were wonderful. The beds were absolutely horrible. The mattress was extremely soft and mushy. I could not get a good night sleep at all on the mattress. I spoke with several others in my party and they felt the same way. Not sure when they were last updated, but the time in NOW!!
Jeri, 2-night trip

10/10 Exceptional

Perfect place
Tamar, 1-night trip

10/10 Exceptional

Good facilities and good location
Mayrim de los angeles Alay, 2-night trip

2/10 Poor

Sheraton NY

The hotel lobby was permanently packed with at least 100 to 200 people waiting to check in. You had to wait sometimes 20 min for the elevator to come to your floor and it would stop at every floor going down for 48 floors
Martine, 3-night trip

8/10 Very good

Lots of construction and renovations going on in the hotel. Service for check in and the bar was slow. Had to request hand towels and wash cloths multiple times before finally receiving them on day 2. Overcrowded lobby and elevators.
Jamie, 7-night trip

4/10 Fair

Reception and guest service were rude and not friendly. No refrigerator and microwave in the room or in common place
Syed, 3-night trip

10/10 Exceptional

Had a great time in the city
Damaris, 4-night trip