Holiday Inn North Phoenix

4.0 star property
Suburban hotel in North Mountain with outdoor pool and restaurant

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December 2024
January 2025

Photo gallery for Holiday Inn North Phoenix

Outdoor pool
1 bedroom, hypo-allergenic bedding, in-room safe, desk
1 bedroom, hypo-allergenic bedding, in-room safe, desk
Suite, 1 King Bed, Non Smoking (Feature)
1 bedroom, hypo-allergenic bedding, in-room safe, desk

Reviews

7.8 out of 10

Good

Popular amenities

  • 24/7 front desk
  • Laundry facilities
  • Bar
  • Connecting rooms available
  • Pet-friendly
  • Gym
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • Self parking
  • Hot tub
  • Room service
  • 24-hour business centre
  • Meeting rooms
  • Terrace
  • 24-hour front desk
Feel at home
  • Free cots/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bedroom
  • Premium TV channels

Room options

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About the area

Map
12027 N 28th Drive, Phoenix, AZ, 85029

What's nearby

  • Castles N' Coasters - 3 min drive - 3.2 km
  • Metrocenter - 3 min drive - 3.0 km
  • Arizona State University-West Campus - 4 min drive - 4.0 km
  • Cave Creek Golf Course - 4 min drive - 4.7 km
  • Grand Canyon University - 9 min drive - 11.9 km

Getting around

  • Phoenix, AZ (DVT-Phoenix Deer Valley) - 10 min drive
  • Scottsdale, AZ (SCF) - 25 min drive
  • Sky Harbor International Airport (PHX) - 25 min drive
  • Mesa, AZ (MSC-Falcon Field Municipal) - 41 min drive
  • Chandler, AZ (CHD-Chandler Municipal) - 42 min drive
  • Mesa, AZ (AZA-Phoenix - Mesa Gateway) - 49 min drive

Restaurants

  • ‪In-N-Out Burger - ‬2 min drive
  • ‪Raising Cane's Chicken Fingers - ‬2 min drive
  • ‪Chick-fil-A - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Olive Garden - ‬2 min drive

About this property

Holiday Inn North Phoenix

Holiday Inn North Phoenix puts you within a 10-minute drive of Grand Canyon University and Happy Valley Towne Centre. The restaurant is the perfect spot for a bite to eat, and after visiting the fitness centre for a workout, you can unwind with a drink at the bar/lounge. An outdoor pool and a hot tub are offered, and in-room conveniences include fridges and microwaves.

Languages

English, Hindi, Spanish

At a glance

Hotel size

  • 174 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in start time: 4 PM; check-in end time: midnight
  • Express check-in/out available
  • Minimum check-in age – 21
  • Check-out time is 11 AM
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed (up to 18 kg per pet)*
  • Service animals welcome

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • Free on-site motorhome/coach/lorry parking
  • On-site self-parking (fees apply)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast each morning (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Local/corner shop

What to do

  • Golfing nearby
  • Hiking/biking trails nearby

Working away

  • 24-hour business centre
  • Meeting rooms
  • Computer station
  • Conference space (2497 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Picnic area
  • Terrace
  • Television in common areas
  • Fitness centre
  • An outdoor pool
  • Hot tub

Accessibility

  • Braille/raised signage
  • Lift
  • Assistive listening devices available

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Fridge
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Refundable deposits

  • Deposit: USD 50.00 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Utility fee: USD 30.00 per accommodation, per stay

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 2.50 to 10.00 per person

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 35.00 per stay
  • Pets are allowed for an extra charge of USD 35.00 per accommodation, per stay

Parking

  • Self-parking is available for an extra charge

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.

Also known as

Holiday Inn Hotel Phoenix North
Holiday Inn North Phoenix
Holiday Inn Phoenix North
Holiday Inn Phoenix Airport
Holiday Inn North Phoenix Hotel
Holiday Inn North Phoenix Hotel Phoenix
Holiday North Phoenix Phoenix
Holiday Inn North Phoenix Hotel
Holiday Inn North Phoenix Phoenix
Holiday Inn North Phoenix Hotel Phoenix

Frequently asked questions

Is there a pool at Holiday Inn North Phoenix?
Yes, there's an outdoor pool.
Are pets allowed at Holiday Inn North Phoenix?
Yes, pets are welcome, with a maximum weight of 18 kg per pet. There's a charge of USD 35.00 per accommodation, per stay, and there's also a deposit of USD 35.00 per stay. Service animals are exempt from fees.
Is parking offered on site at Holiday Inn North Phoenix?
Yes, there's self parking on site (charges apply). Free motorhome/bus/lorry parking is available.
What are the check-in and check-out times at Holiday Inn North Phoenix?
Check-in start time: 4 PM; check-in end time: midnight. Check-out time is 11 AM. Express check-in and check-out and contactless check-out are available.
Is there an on-site casino at Holiday Inn North Phoenix?
No, this hotel doesn't have a casino, but Desert Diamond Casino - West Valley (19-min drive) is nearby.
What is there to do at Holiday Inn North Phoenix and nearby?
Have fun with nearby activities such as hiking and practise your swing at the nearby golf course. Enjoy a relaxing soak in the hot tub and an invigorating swim in the outdoor pool. Holiday Inn North Phoenix also has a fitness centre and a picnic area.
Are there restaurants at or near Holiday Inn North Phoenix?
Yes, there's an on-site restaurant.

Holiday Inn North Phoenix Reviews

Reviews

7.8

Good

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

2/10 Poor

The Hotel had been closed down for months... I booked a hotel through hotels.com that had been closed down for months! Unacceptable.
Luke, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Harry, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Scared for my life!
I did not even step foot into the hotel. The entrance was coned off and there were homeless people and individuals doing drugs all around me. Terrible experience. The address and or location must have a problem.
leah, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

It’s good hotel
It’s decent and not bad rooms didn’t smell bad wouldn’t mind staying in this hotels
Crystal, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Bad ass clean and great services. Thank u for the great stay . Keep up the good work
1-night family trip
Verified Expedia guest review

2/10 Poor

It was the worst experience I have ever had. There was no power cord for the television when we checked in. Luckily my fiancé works in IT and used one he had with him. When we were electing to stay another night I was keeping rudely came in and accused us of smoking in the room just because we had a Vape mod on the table. After playing with the housekeeper who I thought understood we did not smoke in the room and we did not Vape in the room she seemed OK. Then I proceeded to go to the desk and a manager came out and said I could not book instead he walked me up to my room and he told me that we could not take the power cord that we provided for the television as well as that we smoked in the room and we did not! I have never been so humiliated in my life and as I have enjoyed other holidays and I will be spreading the word on this evil establishment. The way we were treated was inhumane and later we found out that we were charged for a power cord for the television even though they kept the one we provided! All I was doing was holding onto someone’s Vape mod I don’t even Vape myself it was just sitting on a table and we were accused and judged and treated horribly. We also had a $200 and $50 smoking charge Applied to our card. I am disgusted with this establishment and I recommend that no one stays there ever they are rude conceited judge mental people.
Gary, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Rick, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Our door looked like it was busted in prior .. tv didn’t work the 1 st night .. and WiFi also .. couldn’t go to pool or hot tub .. and restaurant was not open ..
2-night romance trip
Verified Expedia guest review

6/10 Good

Bad Area
The hotel itself was not bad. But the paet of town is one of the top 5 worst parts of Phx. I heard police and ambulance sirens all through the night. I will not go back.
Katie, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Comfortable bed and pleasant desk attendants and staff
5-night business trip
Verified Expedia guest review

8/10 Very good

Very comfortable clean and spacious. Modern and friendly atmosphere. Very good breakfast and we will book there again. Thanks holiday inn
Roberta, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Sean, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Bonnie, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

People making my stay a pleasure
Branden and staff were genuine and a pleasure to deal with really nice experience
4-night family trip
Verified Hotels.com guest review

8/10 Very good

No internet connection except sitting in lobby
Kathleen A, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Quick, simple easy check in...front desk was very nice and talkative
Anon, 1-night family trip
Verified Expedia guest review

6/10 Good

Room was fine. Not special, but clean. I would not eat or drink there. The lobby/bar/restaurant was drab and didnt give off the squeaky clean feeling you want.
2-night business trip
Verified Hotels.com guest review

6/10 Good

The staff was helpful, especially the bartender and staff in the restaurant. I was put off with the comment "you are early for registration " when we got there, but they overcame that soon after we got there.
3-night trip with friends
Verified Travelocity guest review

2/10 Poor

Got this room for my 90+ year old parents. Handicapped room. The sink wouldn’t drain, the toilet seat had a broken bolt so it slide off, the blinds were broken, the sliding bathroom door was too hard for them to slide. They moved them to another room. Drawer pulls were all loose. Staff tried to accommodate them but the condition of the first room was horrible. Second room was barely adequate. Overall disappointed in the condition of the hotel.
7-night romance trip
Verified Travelocity guest review

4/10 Fair

The room is in desperate need of updating The bathroom has no available means to hang up a towel after use. You want a patron to forge room service re; the replacement of towels/bedding during a short stay but there wasn't a place to hang up a towel. This is the 21st century, there was no WIFI throughout the weekend we stayed there Fix it...theres no reason for the failure to provide WIFI to patrons. And now you're charging $10.00 per room for a nickle & dime breakfast that measures up to none!
Paul, 2-night romance trip
Verified Expedia guest review

6/10 Good

1-night trip
Verified Expedia guest review

4/10 Fair

THe Holiday Inn has changed owner organizartion and the awards card I previously used (Consolidated...) was not recognized. hafe to apply for the ? IHL ? was difficult for the staff to do.
3-night family trip
Verified Expedia guest review

8/10 Very good

5-night trip
Verified Expedia guest review

6/10 Good

My room did not have internet which made work tougher than what it should be.
5-night romance trip
Verified Expedia guest review

6/10 Good

2-night trip
Verified Expedia guest review