COVID-19 Travel Alert: If you have an upcoming booking to change or cancel, check next steps and policies here. Please only call if you are within 72 hours of check-in so we can prioritise immediate bookings. Thank you.

Skip to main content.
All properties in New York, New York, United States of America
1 room, 2 adults

Lotte New York Palace, New York, United States of America

4.5-star4.5 stars
455 Madison Ave, New York, NY, 10022, United States of America

Luxury hotel with 3 bars/lounges, near 5th Avenue
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
Location
Great location
Service
Fantastic service
Amenities
Great amenities
WiFi
Complaints about WiFi

Lotte New York Palace, New York, United States of America

from NZ$1,137
  • Executive Suite, 1 King Bed, Tower
  • Premier Room, 2 Double Beds, View (Skyline)
  • Premier Room, 1 King Bed, View (Skyline)
  • Studio Suite, 1 King Bed with Sofa bed (Cathedral View)
  • Room, 2 Double Beds, Tower
  • Room, 1 King Bed, Tower
  • Superior Room, 2 Double Beds
  • Room, 2 Double Beds, View (Cathedral View)
  • Superior Room, 1 King Bed
  • Room, 1 King Bed, View (Cathedral View)
  • Suite, 1 King Bed, Corner (Towers Corner)
  • Suite, 1 Bedroom, Tower
  • Deluxe Suite, 1 Bedroom
  • Signature Suite, 1 Bedroom, Corner
  • Premier Room, 1 King Bed, Accessible
  • Premier Room, 2 Double Beds, Accessible (Skyline)
  • Room, 1 King Bed, Accessible, View (Cathedral View)
  • Room, 2 Double Beds, Accessible, View (Cathedral View)
  • Superior Room, 1 King Bed, Accessible
  • Superior Room, 2 Double Beds, Accessible
  • Room, 2 Queen Beds, Accessible, Tower
  • Suite, 1 King Bed, Accessible, Corner
  • Deluxe Suite, 1 King Bed, Accessible, Corner
  • Room, 1 King Bed, Accessible, Tower
  • Executive Suite, 1 King Bed, Accessible, Tower
  • Executive Studio, 2 Queen Beds, Tower
  • Suite, Accessible, Corner
  • Suite, Corner
  • Family Suite, Multiple Beds
  • Family Suite, Multiple Beds

What’s around Lotte New York Palace, New York, United States of America

Landmarks

  • In Midtown
  • 5th Avenue - 1 min walk
  • Rockefeller Center - 5 min walk
  • Central Park - 8 min walk
  • Grand Central Terminal - 11 min walk
  • Times Square - 12 min walk
  • Broadway - 15 min walk
  • Madison Square Garden - 17 min walk

Getting around

  • New York, NY (LGA-LaGuardia) - 23 min drive
  • New York, NY (JFK-John F. Kennedy Intl.) - 35 min drive
  • Newark, NJ (EWR-Liberty Intl.) - 37 min drive
  • Teterboro, NJ (TEB) - 31 min drive
  • Linden, NJ (LDJ) - 45 min drive
  • New York Grand Central Terminal Station - 10 min walk
  • New York W 32nd St. Station - 25 min walk
  • Long Island City Station - 12 min drive
  • 51 St. Station - 5 min walk
  • Lexington Av.-53 St. Station - 7 min walk
  • Lexington Av.-63 St. Station - 7 min walk

At a glance

Key facts

Hotel size

  • This hotel has 909 rooms
  • This hotel is arranged over 55 floors

Arriving/leaving

  • Check-in time 3 PM-2 AM
  • Check-out time is noon
  • Express check-out

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets allowed (dogs only) *

Internet

  • WiFi and wired Internet access in public areas *

  • WiFi and wired Internet access in rooms *

WiFi rated super fast

  • Great for browsing, email, gaming, streaming and videochat

Transport

Parking

  • Valet parking *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Supervised childcare/activities (surcharge)
Food and drink
  • Full breakfast daily (surcharge)
  • 3 bars/lounges
  • Restaurant
  • Coffee shop/café
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Free bicycles on site
  • Golfing nearby
  • Hiking/biking trails nearby
  • Health club
  • Steam room
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built - 1981
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
Languages Spoken
  • English
  • French
  • German
  • Italian
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Premium bedding
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Designer toiletries
  • Hair dryer
Be entertained
  • Plasma TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • WiFi (surcharge)
  • Phone
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

The Palace Spa has massage/treatment rooms. Services include hot stone massages, facials, body wraps, and body scrubs.

Dining

Villard - This restaurant specializes in American cuisine and serves breakfast, brunch, and lunch. Open daily.

Troubles Trust - Onsite cocktail bar.

Tavern on 51 - Onsite bar. Open select days.

Pomme Palais - This café specializes in American cuisine and serves breakfast, lunch, and light fare.

Lotte New York Palace, New York, United States of America’s small print

Also known as

  • New York Palace
  • Lotte New York Palace
  • Lotte Palace
  • Lotte New York Palace Hotel
  • Lotte New York Palace New York
  • Lotte New York Palace Hotel New York
  • New York Palace Hotel
  • Palace Hotel
  • Palace New York
  • New York City Palace Hotel
  • Palace Hotel New York
  • Palace Hotel Nyc
  • Lotte New York Palace Hotel
  • Lotte Palace Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Valet parking costs USD 80 per night

Breakfast costs between USD 24 and USD 100 per person (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of USD 125 per pet, per stay

Service animals exempt from fees

WiFi is available in guestrooms for USD 15.99 per 24-hour period (rates may vary)

WiFi is available in public areas for USD 15.99 per 24-hour period (rates may vary)

Wired Internet access is available in guestrooms for USD 15.99 per 24-hour period (rates may vary)

Wired Internet access is available in public areas for USD 15.99 per stay (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Superb 9.0 From 2,283 reviews

Exceptional 10.0
The pull out sofa is in terrible condition and very uncomfortable. New beds that are better quality with memory foam pull out bed should be the standard at a property like this. Also, no one told me until arrival that a roll away bed was not going to be brought in.
Lisa, us2 night family trip
Exceptional 10.0
Great Manhattan hotel.
We arrived early but were given our rooms before midday. My daughter got an upgrade as she was celebrating her birthday. Nice touches to make me keen to stay again. We prefer blankets to comforters or duvets but the hotel did not have very useful blankets, although we made do. The Cafe has tremendous goodies.
Andrew, au1 night family trip
Exceptional 10.0
Great hotel & location
2nd stay here because the location is perfect & the views on to the Cathedral are amazing. The rooms are massive as well which is always a bonus. Room service kept replacing all the towels despite their eco policy & us leaving them hanging up. Minor thing & by no means affected the stay. I forgot to take some of my belongings home with me and they were great in investigating the issues & resolving it for me. Highly recommended.
Simon, gb4 night trip
Very good 8.0
outdated decor
The decor needs a revamp asap
Maria, us3 night business trip
Exceptional 10.0
Always a wonderful experience to stay at the New York Palace!
Christian, us1 night trip

Lotte New York Palace, New York, United States of America

Is the description of this property not correct? Tell us