Mercure Bordeaux Lac

Photo gallery for Mercure Bordeaux Lac

Primary image
Outdoor pool
Outdoor pool
Living area
Superior Double Room, 1 Double Bed | Room

Overview of Mercure Bordeaux Lac

UNESCO Sustainable Travel Pledge

Mercure Bordeaux Lac

4.0 star property
Lakefront hotel with 2 restaurants, near Kart System

8.2/10 Very good

328 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Air conditioning
Map
Rue du Grand Barail, Quartier du lac, Bordeaux, Gironde, 33300
Main amenities
  • Daily housekeeping
  • Near the beach
  • 2 restaurants and bar/lounge
  • Breakfast available
  • Beach towels
  • Seasonal outdoor pool
  • Room service
  • Business center
  • UNESCO Sustainable Property
  • Terrace
  • 24-hour front desk
  • Garden
For families
  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
  • Terrace

Choose dates to view prices

About this area

What's nearby

  • In Bordeaux-Lac
  • The City of Wine - 10 min drive
  • Place de la Bourse - 16 min drive

Getting around

  • Merignac Airport (BOD) - 13 min drive
  • Bruges Station - 5 min drive
  • Blanquefort Station - 9 min drive
  • Bassens Station - 9 min drive
  • Claveau Tram Station - 29 min walk

About this property

Mercure Bordeaux Lac

4-star eco-friendly hotel in the heart of Bordeaux-Lac
Consider a stay at Mercure Bordeaux Lac and take advantage of a terrace, a garden, and dry cleaning/laundry services. Enjoy French cuisine and a poolside location at the two onsite restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a business center.
You'll also find perks like:
  • A seasonal outdoor pool with sun loungers
  • Free self parking
  • Buffet breakfast (surcharge), an elevator, and a gift shop
  • Multilingual staff, a computer station, and a TV in the lobby
  • Guest reviews say good things about the convenient parking and central location
Room features
All guestrooms at Mercure Bordeaux Lac boast perks such as premium bedding and air conditioning, in addition to amenities like free WiFi and safes. Guest reviews speak positively of the spacious rooms at the property.
More amenities include:
  • Bathrooms with tubs or showers and free toiletries
  • 116-cm flat-screen TVs with satellite channels
  • Coffee/tea makers, daily housekeeping, and desks

Languages

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 100 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (13 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite RV/bus/truck parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 6:30 AM–11:00 AM on weekends
  • 2 restaurants
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free
  • Children's menu
  • Fence around the pool

What to do

  • Beach nearby
  • Golfing nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference space (1238 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Beach towels
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 1975
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Seasonal outdoor pool

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar near toilet

Languages

  • English
  • French
  • Spanish

Room amenities

Be entertained

  • 116-cm flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

BRASSERIE 33 - This poolside restaurant specializes in French cuisine and serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available.
HIPPOPOTAMUS BORDEAUX LAC - This brasserie serves lunch and dinner. Open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 2.00 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 16.50 per person (approximately)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 12 per pet, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 9:30 PM
  • The seasonal pool is open from May to September
  • Children under 18 years old are not allowed in the swimming pool without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Mercure Bordeaux Lac
Mercure Hotel Bordeaux Lac
Mercure Bordeaux Lac Hotel
Mercure Lac Hotel
Mercure Lac
Mercure Bordeaux Lac Hotel
Mercure Bordeaux Lac Bordeaux
Mercure Bordeaux Lac Hotel Bordeaux

Frequently asked questions

Does Mercure Bordeaux Lac offer free cancellation for a full refund?
Yes, Mercure Bordeaux Lac does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Mercure Bordeaux Lac?
As of 2 October 2022, prices found for a 1-night stay for 2 adults at Mercure Bordeaux Lac on 23 October 2022 start from NZ$171, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Mercure Bordeaux Lac?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Mercure Bordeaux Lac?
Yes, there's a seasonal outdoor pool. Guests have pool access from 10:00 AM to 9:30 PM.
Are pets allowed at Mercure Bordeaux Lac?
Yes, pets are welcome. There's a charge of EUR 12 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Mercure Bordeaux Lac?
Yes, there's free self parking. Free RV/bus/truck parking is available.
What are the check-in and check-out times at Mercure Bordeaux Lac?
You can check in from 3:00 PM - anytime. Check-out time is noon. Contactless check-in and check-out are available.
Is there an onsite casino at Mercure Bordeaux Lac?
No, this hotel doesn't have a casino, but Barriere Casino Theatre (5-min walk) is nearby.
What is there to do at Mercure Bordeaux Lac and nearby?
Mercure Bordeaux Lac has a seasonal outdoor pool and a garden.
Are there restaurants at or near Mercure Bordeaux Lac?
Yes, there are 2 onsite restaurants, featuring French cuisine, pool views, and poolside dining. Nearby restaurants include Ristorante Del Arte (4-min walk), Courtepaille (5-min walk), and L'Aquitania (6-min walk).
What's the area around Mercure Bordeaux Lac like?
Mercure Bordeaux Lac is a short 14-minute walk from Matmut Atlantique Stadium and 19 minutes' walk from Bordeaux Exhibition Center. The local area is central and popular with nature enthusiasts.

Overall score and ratings

8.2

Very good

8.5/10

Cleanliness

8.2/10

Staff & service

8.1/10

Amenities

8.1/10

Property conditions & facilities

8.2/10

Eco-friendliness

10/10 Exceptional

John, 2-night business trip
Verified Hotels.com guest review

4/10 Fair

Unhelpful staff, ants in room, charged for drinks that were never ordered
Carola, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Ana, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Not enough electric plugs, especially no one near beds plus light is low
Sofiane, 2-night family trip
Verified Hotels.com guest review

6/10 Good

1 star at best
Dirty and run-down. I have no idea how this hotel earns 4 stars. Bathroom counters and walls have water spots and other stains, hairs on nearly every surface. Dust everywhere in bedroom. Carpets, especially in common areas dirty, stained, and old, unraveling at edges. The place looks like it was under renovation but never renovated. I’ve stayed in 2 star hotels far better than this one.
Angela, 1-night trip
Verified Hotels.com guest review

8/10 Very good

clean and easy stay close to airport
This was a last minute, need one night, close to the airport decision. The hotel was fine, clean and welcoming. The area is quite industrial and not much around. There was a decent burger restaurant next door that served good food. I would recommend if you need easy parking and easy transit to another deal destination, not sure I would stay more than a night or two.
TRACEY, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Great value
Great and easy hotel for the kids. Clean, good facilities and good breakfast.
Jaoo, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Very good hotel
Everything eas very good. From staff to logistics, hotel itself and breakfast. Looking forward to return.
Nuno, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Beryl, 1-night trip
Verified Hotels.com guest review

6/10 Good

Close links to the air port and tramway. Easy checking in and out process
3-night romance trip
Verified Expedia guest review