Holiday Inn Knoxville N - Merchant Drive

2.5 star property
Knoxville hotel with spa

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your current months are January, 2025 and February, 2025.
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February 2025

Photo gallery for Holiday Inn Knoxville N - Merchant Drive

Lobby
Lobby
Restaurant
Restaurant
Seasonal outdoor pool

Reviews

7.6 out of 10

Good

Popular amenities

  • Spa
  • Connecting rooms available
  • Pool
  • Pet-friendly
  • Gym
  • Air conditioning
Main amenities
  • Daily housekeeping
  • Full-service spa
  • Fitness centre
  • Seasonal outdoor pool
  • Room service
  • Business centre
  • 24-hour front desk
  • Computer station
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Meeting room
For families
  • Children stay free
  • Cots/infant beds (surcharge)
  • Full-sized fridge/freezer
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels

Room options

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About the area

Map
5634 Merchants Center Blvd, Knoxville, TN, 37912

What's nearby

  • Knoxville Expo Center - 17 min walk
  • Knoxville Convention Center - 6 min drive
  • University of Tennessee - 7 min drive
  • Thompson–Boling Arena - 8 min drive
  • Neyland Stadium - 8 min drive

Getting around

  • Alcoa - Knoxville Airport (TYS) - 22 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Cracker Barrel - ‬13 min walk
  • ‪Hexagon Brewing Company - ‬5 min drive
  • ‪Austin's Steak & Homestyle Buffet - ‬12 min walk
  • ‪Pizza Inn - ‬17 min walk

About this property

Holiday Inn Knoxville N - Merchant Drive

When you stay at Holiday Inn Knoxville N - Merchant Drive, you'll be within a 10-minute drive of University of Tennessee and Neyland Stadium. Guests can take a dip in the seasonal outdoor pool, or visit the fitness centre for a workout.

At a glance

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Hotel size

    • 123 rooms
    • Arranged over 5 floors
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Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: 7 AM
    • Minimum check-in age – 18
    • Check-out time is 11 AM
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Special check-in instructions

    • Front desk staff will greet guests on arrival
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Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Minimum Spring Break check-in age is 18
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Children

    • Children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
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Pets

    • Pets allowed (2 total, up to 9 kg per pet)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • On-site motorhome/coach/lorry parking (fees apply)
    • Wheelchair-accessible parking on site

Property amenities

Food and drink

  • Room service

Travelling with children

  • Children stay for free (see details)

What to do

  • Shopping

Working away

  • Business centre
  • Meeting room
  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Fitness centre
  • Seasonal outdoor pool
  • Full-service spa

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available

Room amenities

Be entertained

  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Premium bedding
  • Cot/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Hairdryer

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi
  • Free local calls

Food and drink

  • Full-sized fridge/freezer
  • Microwave (on request)

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa.

Fees & policies

Children & extra beds

  • Cots/infant beds are available for USD 10 per night
  • Rollaway beds are available for USD 10 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 20.00 per pet, per night

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards.

Also known as

Clarion Inn Knoxville
Clarion Knoxville
Knoxville N Merchant Drive
Holiday Inn Knoxville N Merchant Drive
Holiday Inn Knoxville N - Merchant Drive Hotel
Holiday Inn Knoxville N - Merchant Drive Knoxville
Holiday Inn Knoxville N - Merchant Drive Hotel Knoxville

Frequently asked questions

Is there a pool at Holiday Inn Knoxville N - Merchant Drive?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Holiday Inn Knoxville N - Merchant Drive?
Yes, pets are welcome, with a limit of 2 total and maximum weight of 9 kg per pet. There's a charge of USD 20.00 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Holiday Inn Knoxville N - Merchant Drive?
Yes, there's free self parking. Motorhome/coach/lorry parking is available.
What are the check-in and check-out times at Holiday Inn Knoxville N - Merchant Drive?
Check-in start time: 3 PM; check-in end time: 7 AM. Check-out time is 11 AM.
What is there to do at Holiday Inn Knoxville N - Merchant Drive and nearby?
Holiday Inn Knoxville N - Merchant Drive has a spa and a seasonal outdoor pool, as well as a fitness centre.
Does Holiday Inn Knoxville N - Merchant Drive have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Holiday Inn Knoxville N - Merchant Drive like?
Holiday Inn Knoxville N - Merchant Drive is in Inskip, a short 17-minute walk from Knoxville Expo Center.

Holiday Inn Knoxville N - Merchant Drive Reviews

Reviews

7.6

Good

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Property conditions & facilities

Reviews

8/10 Very good

Overnight on the way to destination. Slept well. All the three of us needed or wanted.
Verified Expedia guest review

6/10 Good

beg bug!
It is a very nice hotel and the staff is very friendly. But be careful! Bed bugs! My entire arms is swollen..
Verified Orbitz guest review

6/10 Good

Hotel close to interstate and restaurants.
Hotel staff was friendly and helpful. Very nice breakfast. Location was convenient to downtown and restaurants.
Verified Expedia guest review

6/10 Good

Do not get a room facing the freeway
Do not get a room facing the freeway. Very poor noise mitigation. There are better choices in the area
Verified Expedia guest review

8/10 Very good

Nice hotel for the price.
Hotel was good and clean, room carpet and bathroom need up-dating, breakfast was very basic, nice staff.
Verified Hotels.com guest review

8/10 Very good

TOPS in Knoxville!
Always a wonderful stay at this Clarion hotel. This hotel is, without a doubt, the best deal in Knoxville. Comfort, cleanliness, and overall satisfaction, it's TOPS!
Verified Hotels.com guest review

10/10 Exceptional

Very personable staff, enjoyed the stay.
Verified Hotels.com guest review

10/10 Exceptional

there for mix of business and pleasure - very pleasant folks and clean, neat and well lite
Verified Hotels.com guest review

10/10 Exceptional

Good overnight spot
Great spot for overnight.
Verified Hotels.com guest review

8/10 Very good

Verified Hotels.com guest review

10/10 Exceptional

We were on vacation -this was top of the line budget hotel!
Verified Expedia guest review

4/10 Fair

A No Sleep Hotel
My room was on the East side of the building facing Interstate 75. The bumper to bumper truck traffic all night kept me awake all night. The only employee was a young girl in her early 20's and couldn't be found, Tried to use the recliner chair but it was broken and locked in an uncomfortable position. Would I stay here again.......absolutely not.
Verified Hotels.com guest review

10/10 Exceptional

I always stay there. Great rooms,breakfast, and staff.
Verified Expedia guest review

8/10 Very good

A good room for a great price.
My friends and I were visit the area for my first time and somehow I was put in charge of booking the room. I got so lucky with my choice. While the room was small t was clean and well taken care of. The only negative was the odor of chlorine in the water and the dry skin as a result. Amber was a sweetheart and directed us to a few local places to have fun and it was much appreciated. I would definitely stay here again. Fingers crossed they refill the Coke Zero in the vending machines.
Verified Expedia guest review

10/10 Exceptional

Verified Hotels.com guest review

4/10 Fair

Nominal free wi-fi, but I was not able to make a connection. Very poor breakfast.
Verified Hotels.com guest review

8/10 Very good

Clean, friendly hotel across street from shopping
Very clean, comfortable and spacious rooms. Friendly courteous staff
Verified Expedia guest review

8/10 Very good

Nice hotel, Great value!
The hotel staff were friendly, the hotel was clean and the complimentary breakfast was great. The decor is dated and we had a room that faced the highway- which was a little loud. Luckily, we had a white noise machine that canceled that out! Overall, we would stay again!
Verified Expedia guest review

8/10 Very good

Verified Hotels.com guest review

10/10 Exceptional

Verified Hotels.com guest review

10/10 Exceptional

Verified Hotels.com guest review

8/10 Very good

Verified Hotels.com guest review

6/10 Good

Verified Hotels.com guest review

6/10 Good

Decent hotel
I've stayed at another clarion that was better. We checked in a little early and the room given to us was not finished yet by the maid. In fact the maid started cleaning before check in and must have went to break because she left the door open and the maid cart in front of it. They also left the balcony door open letting bugs into the room from the bushes outside.
Verified Expedia guest review

4/10 Fair

Stay some where else
It was not a pleasant stay the first two and a half days there cable and internet was shut off according to the front desk no refunds were to be given for inconvenience.
Verified Hotels.com guest review