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Hotel Diana

3.5 star property
Hotel with spa, near Palafoxiana Library

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Photo gallery for Hotel Diana

Terrace/patio
Exterior
Double Room, 2 Queen Beds
Restaurant
Standard Room, 1 Queen Bed | Bathroom
Near Puebla Cathedral, Hotel Diana offers an inviting getaway with a free daily manager's reception and laundry facilities. Unwind at the onsite spa or enjoy a drink at the bar. With multilingual staff, helpful service is always available.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Connecting rooms available
  • Air conditioning
  • Free parking
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Room service
  • Massage/treatment rooms
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Snack bar/deli
  • Self-serve laundry
  • Multilingual staff

Feel at home (6)

  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
The current price is NZ$88
includes taxes & fees
2 Jun - 3 Jun

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Master Suite King

Master Suite King

Master Suite King

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

Executive Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room, 2 Queen Beds

Double Room, 2 Queen Beds

Double Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Bar (on property)

Hotel Isabel

  • Free parking
  • Free WiFi
  • Air conditioning
  • Gym
9.0 out of 10, Wonderful, 891 reviews
The price is NZ$74
includes taxes & fees
15 Jun - 16 Jun
Hotel Isabel
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About the area

Map
Av 5 Pte #329, Puebla, PUE, 72000

What's nearby

  • Puebla Cathedral - 7 min walk - 0.6 km
  • Zócalo de Puebla - 7 min walk - 0.6 km
  • Puebla Convention Center - 15 min walk - 1.3 km
  • Fort Loreto - 4 min drive - 2.3 km
  • Angelopolis Commercial Center - 6 min drive - 4.9 km

Getting around

  • Puebla, Puebla (PBC-Hermanos Serdan Intl.) - 44 min drive
  • Puebla–Cholula Tourist Train Terminal - 20 min walk

Restaurants

  • ‪Fonda la Mexicana - ‬2 min walk
  • ‪Tacos Tony - ‬3 min walk
  • ‪Antojitos Tomy - ‬2 min walk
  • ‪La Pasita 2 - ‬2 min walk
  • ‪Taquitos Puebla - ‬1 min walk

About this property

Hotel Diana

When you stay at Hotel Diana, you'll be in a great location, within a short 10-minute walk of Zócalo de Puebla and Puebla Cathedral. Guests can be pampered with deep-tissue massages at the spa and grab a bite to eat at the restaurant. Other highlights include a bar/lounge, a snack bar/deli and a terrace. Fellow travellers love the helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 27 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 5:00 PM
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Minimum Spring Break check-in age is 18
DONE

Children

    • One child (10 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Free on-site valet parking
    • Free off-site parking within 328 ft
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Free daily reception
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Full-service spa
  • Massage/treatment rooms
  • Banquet hall

Accessibility

  • Lift

Room amenities

Be entertained

  • 42-inch Smart TV
  • Cable TV channels
  • Netflix
  • Streaming services

Home comfort

  • Air conditioning and heating
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Hypo-allergenic bedding
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Local maps

Special features

Spa

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages and Thai massages. The spa is open daily.

Fees & policies

Optional extras

  • Laundry facilities are available for an extra charge of MXN 60.00 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard

Also known as

Hotel Diana Hotel
Hotel Diana Puebla
Hotel Diana Hotel Puebla
El Capricho Hotel Boutique

Frequently asked questions

Does Hotel Diana offer free cancellation for a full refund?

Yes, Hotel Diana does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Diana?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Hotel Diana?

Yes, there's free self and valet parking.

What are the check-in and check-out times at Hotel Diana?

Check-in start time: 3:00 PM; check-in end time: 5:00 PM. Check-out time is noon.

What is there to do at Hotel Diana and nearby?

Hotel Diana has a spa.

Are there restaurants at or near Hotel Diana?

Yes, there's an on-site restaurant.

What's the area around Hotel Diana like?

Hotel Diana is in Puebla Historic Center, a short 5-minute walk from Zócalo de Puebla and 6 minutes' walk from Puebla Cathedral.

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Hotel Diana Reviews

Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

Service staff
Room
Location
Breakfast
Bed
Restaurant
Booking

Reviews

10/10

Amazing hotel and staff, worth it!
1-night trip

10/10

Great staff premises are clean and cozy.
1-night trip

6/10

Stay was ok, just no much furniture, neither a fridge. Feels the room empty
3-night trip

10/10

Excellent place to stay. The room was clean and the attention was amazing
1-night trip

8/10

Well-maintained, charming and conveniently located to many walkable attractions and restaurants.
1-night trip

10/10

Friendly staff
5-night trip

10/10

Quiet, comfortable, clean, and friendly hotel with nice style. Close to everything in historic centro. Easy walking to mercados, restaurants, puestos, bars, and parks. 20 minute Uber to CAPU.
2-night trip

8/10

Nice hotel close to the Plaza. Restaurant and Bar not so good but nice places very close by.
5-night trip

10/10

Clean room
1-night trip

10/10

Good
1-night trip

8/10

Very clean and service excellent
1-night trip

10/10

This hotel is fantastic. Once that section of Puebla completes the fiber optic upgrades, absoluely outstanding. We stay in Puebla often and this will be our place!
2-night trip

8/10

ok
2-night trip

6/10

Once the staff helped us get a room with a window, the stay was very good. When making the reservation I would request a window. The staff did their best, and that was appreciated.
1-night trip

8/10

The room was clean but sparse. Staff was friendly and it very clean
14-night trip

8/10

Every one was nice
2-night trip

8/10

ok
1-night trip

10/10

Confortable
1-night trip

10/10

Very good attitude
3-night trip

10/10

Customer service is excellent. There’s always someone at the door to greet you. They take your bags up for you, show you how everything works, etc. There’s a beautiful view of La Catedral from the rooftop terrace.
2-night trip

10/10

m
1-night trip

8/10

Room 403 sink is detached so be careful putting any weight on it.
7-night trip

4/10

I booked for a 2-night stay. When i got there, they said that they had to fix the a/c in the room the next day around 1:00pm. They offered a room next door with no balcony, smaller room, no tub. But the price would be the same to the room i made reservation for with balcony and tub which was the Junior Suite. I asked if they would be able to lower the price due to the inconvenience and downgraded room but they wouldn’t honor it. So, i checked-out and went to another hotel. It was hard finding another hotel because either fully booked or price was too high. Other than that, the Junior Suite was really nice!
2-night trip

8/10

Me gustó, moderno de buen gusto
1-night trip

10/10

2-night trip