We will be raving about the Hanoi Gatsby Hotel for the rest of our lives! My boyfriend and I stayed here while visiting Hanoi, and the hotel's aesthetics, comfort, food and SERVICE exceeded all of our expectations. We have stayed at many 5 and 6 star hotels around the world, and the Gtasby Hotel easily sits amongst the top. The hotel was beautiful, clean, conveniently located, and I cannot say enough wonderful things about the hotel staff. Every single employee we interacted with went above and beyond to fulfill any request. We could not believe the level of service; and every day had another "amazing story" to tell one another about how Mie or Anna or other staff member helped us out that day. Our first morning there, my boyfriend was in search of some toiletries. He went downstairs to ask the front desk where the nearest store is. Not only did the staff member let him know exactly where it was, she proceeded to walk him to the store herself, and help translate to ensure got exactly what he needed! The day I checked out was the day of my birthday, and neither my boyfriend nor I let the staff know ahead of time. Yet, every where we walked in the hotel, the staff wished me a happy birthday, and of course had a beautiful dessert waiting for me at breakfast. I can't wait to return, and to take my friends and family with me next time!