Hanoi Gatsby Hotel puts you in a great location, within a short 10-minute walk of Hanoi Old Town Night Market and St. Joseph's Cathedral of Hanoi. Guests can grab a bite to eat at the restaurant or visit the spa to be pampered with massages or manicures and pedicures. Also, Hoan Kiem Lake and West Lake are a short five-minute drive away.
Languages
Chinese (Mandarin), English, French, Vietnamese
At a glance
Hotel size
26 rooms
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Early check-in subject to availability
Minimum check-in age – 15
Check-out time is noon
Contactless check-out
Late check-out subject to availability
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 15
Children
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Off-site parking nearby (VND 150000 per day; booking required)
Transfers
Airport shuttle (available 24 hours)*
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Bar/lounge
Room service
Working away
24-hour business centre
Meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Porter/bellhop
Bike hire
Facilities
Safe-deposit box at front desk
Full-service spa
Room amenities
Be entertained
32-inch TV
Cable TV channels
Home comfort
Heating (climate-controlled) and air conditioning
Minibar
Electric kettle
Dressing gowns and slippers
Iron/ironing board (on request)
Sleep well
Blackout curtains
Soundproofed rooms
Bed sheets provided
What to enjoy
Fireplace
Separate dining area
Separate sitting area
Freshen up
Rainfall shower heads
Shower only
Bidet
Free toiletries
Hairdryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Desk
Free newspapers
Free WiFi
Free local calls
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and manicures and pedicures. The spa is open daily.
Dining
On-site venue – This restaurant specialises in local and international cuisine and only serves breakfast.
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of VND 418000 per vehicle (one-way)
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Parking
Parking is available nearby and costs VND 150000 per day
Policies
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
This property accepts credit cards, debit cards and cash.
Also known as
Hanoi Gatsby
Hotel Hanoi Gatsby Hotel Hanoi
Hanoi Gatsby
Gatsby Hotel
Gatsby
Hanoi Hanoi Gatsby Hotel Hotel
Hotel Hanoi Gatsby Hotel
Hanoi Gatsby Hotel Hanoi
Hanoi Gatsby Hotel Hotel
Gatsby Hotel
Gatsby
Hotel Hanoi Gatsby Hotel Ha Noi
Ha Noi Hanoi Gatsby Hotel Hotel
Hotel Hanoi Gatsby Hotel
Hanoi Gatsby Hotel Hanoi
Hanoi Gatsby Hotel Hotel Hanoi
Frequently asked questions
Does Hanoi Gatsby Hotel offer free cancellation for a full refund?
Yes, Hanoi Gatsby Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hanoi Gatsby Hotel?
Sorry, pets aren't allowed.
Is an airport shuttle service offered by Hanoi Gatsby Hotel?
Yes, an airport shuttle is available. The charge is VND 418000 per vehicle one-way.
What are the check-in and check-out times at Hanoi Gatsby Hotel?
Check-in start time: 2:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
What is there to do at Hanoi Gatsby Hotel and nearby?
Hanoi Gatsby Hotel has a spa.
Are there restaurants at or near Hanoi Gatsby Hotel?
Yes, there's an on-site restaurant that offers local and international cuisine.
What's the area around Hanoi Gatsby Hotel like?
Hanoi Gatsby Hotel is a short 5-minute walk from Hanoi Old Town Night Market and 7 minutes' walk from St. Joseph's Cathedral of Hanoi.
Hanoi Gatsby Hotel Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
9.2/10
Staff & service
8.4/10
Amenities
8.2/10
Property conditions & facilities
5.0/10
Eco-friendliness
Reviews
4/10 Fair
27 June 2024
The staff were nice enough. The room was absolute filth. Mould in the bathroom and bedroom. Had a much more comfortable stay at a Hostel down the road. Do not recommend.
Baden
Baden, 1-night trip
Verified Expedia guest review
6/10 Good
13 May 2024
The property is centrally located. Daily? Room servicing was unreliable, had to ask for sheets to be changed after 10 days. Shower drain mostly blocked, toilet not cleaned, toilet paper had to repeatable ask for.
Michael
Michael, 16-night romance trip
Verified Wotif guest review
8/10 Very good
22 April 2024
Verified traveller
3-night trip
Verified Hotels.com guest review
6/10 Good
24 January 2024
Lots of noise at night, staff didn’t remove the portable bed after committing, fid not understand English properly
SUMAN
SUMAN, 1-night trip
Verified Expedia guest review
8/10 Very good
23 January 2024
Welcome stay.
Central location. Good customer service.
Bethan
Bethan, 2-night trip
Verified Hotels.com guest review
4/10 Fair
7 January 2024
Ruby
Ruby, 1-night romance trip
Verified Expedia guest review
2/10 Poor
31 July 2023
Noe
Noe, 2-night trip
Verified Expedia guest review
4/10 Fair
13 May 2023
Calling for smartness
They should try to be smart, very smart. Especially the bathroom. They should replenish toiletries as well as scrub the toilet floor and walls so that clients plan to come back or refer other people. They should also sweep the room floors everyday when there is a client. They should be professional especially on the reception area. They should buy proper detergents not user old containers over and over again to refill.
They are nice people but dirty.
Angeline
Angeline, 7-night business trip
Verified Hotels.com guest review
10/10 Exceptional
11 May 2023
Overall stay was pleasant. Staff was friendly. Lift very smooth. No issues.
Only negative is that the bathroom was not as clean as photos presented, and there were ants.
Peter
Peter, 4-night romance trip
Verified Expedia guest review
2/10 Poor
14 April 2023
The photos used for reference is not accurate. This hotel has seen better days. The shower and bathroom sinks haven't been cleaned in years covered in soap scum and the tiles were lifted off the floor with dirt coming out of the cracks. There were also holes and cracks in the walls with ants coming out of the opening.
Also we booked a king bed plus 2 twins and it turned out to be one twin bed and one cot. We specified that we booked based on the bed listing but they informed us there is no room with 3 actual beds. Expedia really needs to change that as it is inaccurate info.
We pre-paid for 4 nights and left after the first night. They would not refund us even with the issues we outlined. The front desk in the evening was very unpleasant. While we were trying to check out, I asked if we're good to leave after we returned the key, she said to wait and then started ordering food on her phone. We just took our belongings and left.
I have never given a bad review before but I do think its the hotels responsibility to have proper cleaning and sanitizing of the rooms as well as pest control. I was in Vietnam for 3 weeks and no other lodging had issues. It needs to be properly maintained with the bare minimums and fix all the walls and floors.
MY
Verified Expedia guest review
8/10 Very good
7 October 2022
Yen
Yen, 1-night trip
Verified Expedia guest review
10/10 Exceptional
11 June 2020
Great location and friendly staff. It was just a few minutes away from the lake.
Marvin
Marvin, 1-night trip
Verified Expedia guest review
10/10 Exceptional
21 February 2020
My room was exactly as advertised, with a large balcony :). Location is great , right in the middle of everything ! There are no pool or gym but was not expecting one .
The staff is what made this stay so good . They were very attentive always welcoming and arranged my tours to surrounding areas. Good stay all in all
Verified traveller
7-night trip
Verified Expedia guest review
10/10 Exceptional
8 February 2020
The girl on reception was exceptional each morning at breakfast and throughout the day and I can’t praise her enough as were the other staff would return next year if coming to Hanoi
John
John, 7-night romance trip
Verified Expedia guest review
10/10 Exceptional
27 December 2019
Verified traveller
5-night trip
Verified Expedia guest review
8/10 Very good
20 December 2019
Good area Close to everything very clean room nice food and the staff was very helpful would stay here again
Verified traveller
4-night family trip
Verified Expedia guest review
10/10 Exceptional
15 December 2019
Excellent front desk service, Anh and Tracy were very helpful and gracious in helping us to locate places of interest and places to go for good food. Also, the tour packages that they recommended was very good.
WaiYee
WaiYee, 7-night family trip
Verified Expedia guest review
10/10 Exceptional
11 December 2019
Good location, spacious, clean and cosy room, tasty breakfast. The staff Tracy, Anh, Jessie, Ly and Chef Ninh who provided their best services every time. You would not regret to chose this hotel.
Y.F.
Y.F., 6-night family trip
Verified Expedia guest review
8/10 Very good
25 November 2019
The original room we were given was not satisfactory. Our stay was 5 nights.
The first night was noisy and an old bathroom.
The subsequent room was very good.
Verified traveller
5-night trip
Verified Expedia guest review
10/10 Exceptional
21 November 2019
Great location in the old quarter. Great staff and facilities.
BarrH
BarrH, 7-night romance trip
Verified Expedia guest review
10/10 Exceptional
14 November 2019
Good hotel that makes it a great stay. Good location, excellent service
Victor
Victor, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
12 November 2019
great service, location ... very helpful staff. Bang for buck
Victor
Victor, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
10 November 2019
The staff were so helpful in every way with the lady who speaks English so helpful in giving info for a busy city. Everyone should go to this Hotel for it is so central to Hanoi and the service was absolutely excellent . Please book this Hotel you will be happy that you did.
Verified traveller
3-night trip
Verified Expedia guest review
10/10 Exceptional
4 November 2019
Lovely staff who went out of their way to help. We will stay here again :-)
Verified traveller
1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
29 October 2019
Clean and centrally located. Their breakfast is not bad at all. All staff are really friendly.