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Costa Sur Resort & Spa

3.5 star property
Beachfront aparthotel with spa, near Playa de los Muertos

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Costa Sur Resort & Spa

Private beach, sun-loungers, beach umbrellas, beach towels
Front of property
2 outdoor pools, pool umbrellas, pool loungers
Beach/ocean view
Exterior

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Spa
  • Gym
  • Lounge area
Main amenities
  • 205 smoke-free apartments
  • Daily housekeeping
  • On a private beach
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • 2 outdoor pools
  • Breakfast available
  • Fitness centre
  • Beach umbrellas
  • Beach sunloungers
  • Beach towels
  • Pool bar
Feel at home
  • Free cots/infant beds
  • Kitchenette
  • Private bathroom
  • Separate sitting area
  • Premium TV channels
  • Garden
The price is NZ$267
includes taxes & fees
4 Dec - 5 Dec

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Suite 1 Bedroom, Ocean Front

Suite 1 Bedroom, Ocean Front | Living area

Suite 1 Bedroom, Ocean Front

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
HDTV
  • 65 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Studio, Ocean Front

Deluxe Studio, Ocean Front

Deluxe Studio, Ocean Front

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
HDTV
Down duvet
  • 39 sq m
  • Studio
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Double Ocean Front

Deluxe Double Ocean Front

Deluxe Double Ocean Front

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
HDTV
Blackout curtains
  • 39 sq m
  • Studio
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Master Suite, Ocean Front

Master Suite, Ocean Front

Master Suite, Ocean Front

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
HDTV
  • 67 sq m
  • Studio
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, Ocean Front

Beach/ocean view

Studio, Ocean Front

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
HDTV
Down duvet
  • 39 sq m
  • Studio
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Double Room Superior With Sea View

Down duvets, memory-foam beds, in-room safe, blackout curtains

Double Room Superior With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Superior With Sea View

Down duvets, memory-foam beds, in-room safe, blackout curtains

Double Room Superior With Sea View

  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Quadruple Suite

Living room

Quadruple Suite

  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Suite Master With Sea View

Down duvets, memory-foam beds, in-room safe, blackout curtains

Suite Master With Sea View

  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Triple Room Standard With Sea View

Down duvets, memory-foam beds, in-room safe, blackout curtains

Triple Room Standard With Sea View

  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio With Sea View

Down duvets, memory-foam beds, in-room safe, blackout curtains

Studio With Sea View

  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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includes taxes & fees
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About the area

Map
Puerto Vallarta

What's nearby

  • Conchas Chinas Beach - 6 min drive - 2.2 km
  • Malecon - 6 min drive - 5.6 km
  • Garza Blanca Beach - 7 min drive - 3.1 km
  • Playa de los Muertos - 13 min drive - 3.7 km
  • Playa Mismaloya - 13 min drive - 7.1 km

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 37 min drive

Restaurants

  • ‪Blanca Blue Restaurant & Lounge - ‬3 min drive
  • ‪BocaDos STK - ‬3 min drive
  • ‪Blaze Grill - ‬20 min walk
  • ‪Noi - ‬4 min drive
  • ‪Hiroshi - ‬3 min drive

About this property

Costa Sur Resort & Spa

Placing you only a five-minute drive from Bay of Banderas, Costa Sur Resort & Spa offers a private beach where you can enjoy beach umbrellas, volleyball and sunloungers. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, aromatherapy and Ayurvedic treatments. La Cascada Restaurant, one of 2 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. 2 bars/lounges and a poolside bar are other highlights, and apartments offer nice touches such as iPod docks, rainfall showerheads and memory foam beds with down duvets. Fellow travellers love the helpful staff.

Languages

English, Spanish

At a glance

Arriving/Leaving

  • Check-in start time: 3 PM; check-in end time: midnight
  • Express check-out available
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 3 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Property amenities

Beach

  • Private beach
  • Beach umbrellas
  • Beach towels
  • Beach sunloungers

Pool/Spa

  • 2 outdoor pools
  • Umbrellas
  • Sunloungers
  • Full-service spa
  • Spa open daily
  • Massages
  • 3 treatment rooms
  • Couples treatment room(s)
  • Ayurvedic treatments
  • Deep-tissue massages
  • Hot stone massages
  • Body treatments
  • Aromatherapy
  • Manicures and pedicures
  • Sports massages
  • Facials
  • Body scrubs
  • Body wraps

Internet

  • Free WiFi

Parking and transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Street parking available
  • On-site car hire

Family friendly

  • Free cot/infant bed
  • Travel cot

Restaurants on site

  • La Cascada Restaurant
  • Barefoot Bar
  • Seahorse bar and grill

Kitchenette

  • Fridge
  • Stovetop
  • Microwave
  • Coffee/tea maker
  • Cookware/dishes/utensils

Dining

  • Breakfast available for a fee: MXN 200 for adults and MXN 120 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • Snack bar/deli
  • Couples dining
  • Room service available

Bedrooms

  • Down duvet
  • Memory-foam mattress
  • Bed sheets provided

Bathrooms

  • Shower
  • Rainfall shower head
  • Free toiletries
  • Towels provided
  • Hairdryer

Living spaces

  • Sitting area

Entertainment

  • 42-inch LCD TV with cable service
  • TV in a common area
  • iPod docking station

Outdoor areas

  • Terrace
  • Balcony or patio
  • Garden

Climate control

  • Air conditioning
  • Ceiling fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Multilingual staff
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout curtains
  • Safe at front desk

Location highlights

  • Near the ocean
  • On the waterfront
  • Near the boardwalk
  • In the city centre
  • In the entertainment district
  • Near a hospital
  • Near a zoo

Things to do

  • Fitness centre
  • Scuba-diving on site
  • Snorkelling on site
  • Kayaking on site
  • Volleyball on site
  • Beach volleyball on site
  • Windsurfing nearby
  • Golf lessons nearby
  • Segway hire/tours nearby
  • Parasailing nearby
  • Golf nearby
  • Waterskiing nearby
  • Zip-lining nearby
  • Whale watching nearby
  • Surfing/body boarding nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)
  • Fire extinguisher

General

  • 205 rooms
  • 14 floors
  • 2 buildings
  • Built in 1983
  • Romance packages available

Special features

Spa

The on-site spa has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.

Dining

La Cascada Restaurant – This beachfront restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting).
Barefoot Bar – This cocktail bar is located by the pool and specialises in international cuisine. Guests can enjoy al fresco dining (weather permitting). Open daily.
Seahorse bar and grill – Overlooking the ocean and pool, this tapas bar specialises in seafood and only serves lunch. Guests can enjoy al fresco dining (weather permitting). Open daily.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately MXN 200 for adults and MXN 120 for children

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated that there is a smoke detector on the property.
Guests can rest easy knowing that there's a fire extinguisher on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Costa Sur
Costa Sur Puerto Vallarta
Costa Sur Resort
Costa Sur Resort Puerto Vallarta
Sur Resort
Playa Del Sol Costa Sur
Costa Sur Hotel Puerto Vallarta
Costa Sur Resort And Spa

Frequently asked questions

Does Costa Sur Resort & Spa offer free cancellation for a full refund?
Yes, Costa Sur Resort & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Costa Sur Resort & Spa?
Yes, there are 2 outdoor pools.
Are pets allowed at Costa Sur Resort & Spa?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Costa Sur Resort & Spa?
Yes, there's free self parking.
What are the check-in and check-out times at Costa Sur Resort & Spa?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is 11 AM. Express check-out is available.
What is there to do at Costa Sur Resort & Spa and nearby?
Have fun with on-site activities such as kayaking, snorkelling and volleyball. Additional recreation on-site includes volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Costa Sur Resort & Spa also has 2 bars and a private beach, as well as a fitness centre and a garden.
Are there restaurants at or near Costa Sur Resort & Spa?
Yes, there are 2 on-site restaurants, featuring al fresco dining, international cuisine and ocean views.
Does Costa Sur Resort & Spa have a kitchen or kitchenette?
Yes, there is a kitchenette, which also includes a stovetop, a fridge and a microwave.
Does Costa Sur Resort & Spa have any outdoor private spaces?
Yes, each apartment features a balcony or patio.
What's the area around Costa Sur Resort & Spa like?
Costa Sur Resort & Spa is in South Zone, a short 18-minute walk from Punta Negra Beach and 20 minutes' walk from Playa Estaca.

Costa Sur Resort & Spa Reviews

Reviews

8.0

Very good

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Great views!!
A very comfortable condo with a million dollar view and excellent customer service! Every room has an ocean view with a balcony. The resort sports a beautiful swimming lagoon as well as 2 pools. There is a restaurant, snack bar, bar and room service. Each room has a kitchenette and there is a convenience/gift shop on site that will cover all basic needs. Although some of the rooms are a little outdated, the resort is working on upgrades and the rooms sre all clean and comfortable. The staff at every level of this resort is friendly, courteous and go above and beyond. This is our second time here and we will be back!
Susan, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Had leaking bathroom ceiling , television was not working, broken refrigerator . Not enough electrical outlet in the room.
rita, 4-night family trip
Verified Expedia guest review

4/10 Fair

Outdated building, nice beach and good food,
Bardo, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Love the hotel , I will come back
Maritza, 4-night family trip
Verified Expedia guest review

8/10 Very good

Angel, 3-night trip
Verified Expedia guest review

2/10 Poor

We booked because it looked great on the pictures, very disappointed to find out it’s not as advertised. The property is run down, there was construction happening, a funky smell throughout the building, moldy curtains in our room, a few of the exercise equipment were broken, and is located so far away from everything. The property is advertised as being 6 min away from the malecón which is not true, it’s 20 minutes by car which costs more if you’re taking a taxi or Uber. I will say the ocean view was pretty good but not enough to keep us there. We stayed one night because we didn’t have anywhere else to go, and had to find another accommodation for they rest of our stay, we communicated with Expedia about this but apparently the hotel refused to take any responsibility for the state of the place and offer no refund at all. I wouldn’t recommend it at all.
Rosa, 6-night family trip
Verified Expedia guest review

4/10 Fair

David, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Cool
ELOY CONTRERAS, 4-night trip
Verified Orbitz guest review

10/10 Exceptional

Velma, 7-night trip
Verified Expedia guest review

8/10 Very good

Beautiful beach front view. Room comfortable with balcony. Restaurants and bar onsite. Elevator. In front of public bus top and close to a store
Gabriela, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Nice view Grate mixology
Carlos, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Muy limpio y muy amables todos los que trabajan ahí
Eunice, 4-night family trip
Verified Expedia guest review

8/10 Very good

The property was nice and clean. Room was very spacious and equipped with a full refrigerator, microwave and 2 burner stove. Small balcony over looking the beautiful beach and ocean. The activity direct was a delight. The housekeeping staff was great. I found all the staff to be nice and friendly but I also felt like they were always in your business. I personally prefer to wheel my own luggage to my room but that was absolutely not allowed at Costa Sur even after I asked them if I could please just handle my own bag. I was told no. I had family staying at a nearby hotel and I needed to deliver some things over to them. I used a suitcase to transport the items. When I asked the bellhop for a cab he would not call me one unless I went back in to the front desk and told them I was leaving. I said WHAT??? Literally 1 of the 3 argued with me and refused to call over a cab to take me until I told the front desk where I was going with luggage. I told them it was absolutely none of their business where I was going and why I had a piece of luggage. We were literally at a 6 minute stand still until the female bellhop walked inside to reception and then reception phoned the bellhop stand and told them to call over a cab for me. For this experience alone I would never ever stay at this hotel again. Later that same day when I returned the younger bellhop wearing a red shirt apologized for what happened earlier. He was not the bellhop that was demanding I get approval in order to leave
Theresa, 6-night family trip
Verified Expedia guest review

8/10 Very good

The pool was beautiful and the service was friendly.
Joanne Lynn, 2-night trip with friends
Verified Expedia guest review

4/10 Fair

Refurbished room was ok and most of the staff was nice. The lobby market was convenient. However, very bad experience. Hotel is old (as evidenced by the tiny 2-person elevators). Old uncomfortable bed. Shower either boiling or freezing. Air conditioner inadequate. Sewer smell. Food was awful and made me instantly sick one day after a few bites. Luckily the restroom was nearby. Tiny pool area with not nearly enough loungers and umbrellas. No sand beach as advertised-rock beach with a few small patches of sand. Not worth the price.
Daniel, 15-night trip
Verified Expedia guest review

6/10 Good

This particular room was in need of upgrading and very noisy. Bed was very comfortable.
FAY, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Nicole, 10-night trip
Verified Expedia guest review

2/10 Poor

Jennifer, 9-night trip
Verified Expedia guest review

8/10 Very good

We really enjoyed the heated pool, and the activities they offered. Food was not great at restaurant and many people complained about being sick. Not sure if that’s a Mexico thing or what. We are plant based eaters so selection was very limited.
Michelle, 8-night romance trip
Verified Expedia guest review

4/10 Fair

Didn't realize this was a time share property. The check in process was terrible. We were told we had to go talk to this lady who would give us drink tickets and tell us about the amenities of the hotel. She kept us there for half an hour trying to get us to sign up for a time share breakfast presentation. We told her we had food poisoning (which was true) and couldn't make it and she still made us sit there while she tried to convince us to sign up. The hotel itself was old and run down and not clean and falling apart. The restaurant service was not great. There was consistently bird poop on all of the pool chairs and the staff acted annoyed when you asked them to clean it off. There were ants in the room. The hotel itself is inconveniently located 15 minute drive from town. There was a lot of road noise and I had to sleep with ear plugs. The AC was shotty at best. There was bird poop all over the balcony of our room. The bed didn't have actual sheets, but just the slip cover so the mattress was exposed.
Katie, 5-night family trip
Verified Expedia guest review

8/10 Very good

Ann, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Cleanliness compared to friends room on different floor not equal. Loved the property and vacation!
Patti, 10-night trip
Verified Expedia guest review

6/10 Good

Beautiful resort we have no complaints really
Veronica Elizabeth, 7-night romance trip
Verified Expedia guest review

6/10 Good

Customer service to the room was horrible.
Ignacio, 2-night family trip
Verified Expedia guest review

4/10 Fair

Big disappointment. Costa Sur is a tired and outdated resort. It’s noisy, the sewer smell lingers in the air and the dining facilities are limited and slow. I’ve never experienced such old and worn out towels. They were rough and frayed around the edges. This resort is in need of a major overhaul. I can’t recommend nor would I ever return to stay.
Verified Expedia guest review

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