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All properties in Heraklion, Crete, Greece
1 room, 2 adults

Galaxy Hotel Iraklio

5-star5 stars
75 Dimokratias Ave, Heraklion, Crete Island, 71306, Greece

Luxury hotel with 2 restaurants, near Heraklion Archaeological Museum
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • What a lovely time we had at the Galaxy Hotel. They were so thoughtful and gave us an…Sep 15, 2020
  • Very friendly and accommodating staff, good breakfast and the most powerful shower…Sep 3, 2020

Galaxy Hotel Iraklio

from NZ$114
  • Superior Room, City View
  • Superior Triple Room, City View
  • Executive Suite, 1 Bedroom, Non Smoking, Jetted Tub
  • Executive Room, City View
  • Executive Room, Pool View (Pure Wellness)
  • Executive Room, Pool View
  • Superior Room, Pool View
  • Family Room, 2 Bedrooms, Connecting Rooms, City View
  • Superior Triple Room, Pool View
  • Superior Single Room
  • Superior Double or Twin Room, City View (Business)
  • Executive Room, City View (Pure Wellness)
  • Economy Double or Twin Room

What’s around Galaxy Hotel Iraklio

Landmarks

  • Heart of Heraklion
  • Heraklion Port - 21 min walk
  • Heraklion Archaeological Museum - 13 min walk
  • Morosini Fountain - 15 min walk
  • Heraklion Loggia - 16 min walk
  • Historical Museum of Crete - 20 min walk
  • Koules Fortress - 24 min walk
  • Natural History Museum of Crete - 24 min walk

Getting around

  • Nikos Kazantzakis Airport (HER) - 10 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 127 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is 11:00 AM
  • Express check-in/out
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • No onsite parking

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • Pool sun loungers
  • 24-hour fitness facilities
  • Steam room
  • Golf lessons available nearby
  • Golfing nearby
  • Pool umbrellas
Working away
  • Number of meeting rooms - 9
  • Conference space
  • Conference space size (feet) - 7535
  • Conference space size (meters) - 700
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built - 1979
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Terrace
  • Fireplace in lobby
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible lounge
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
Languages Spoken
  • English
  • French
  • German
  • Greek
  • Italian

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Espresso maker
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Sleep Number by Select Comfort mattress
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
Be entertained
  • 26-inch LCD TV
  • Satellite TV channels
Stay connected
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Per Se Lounge - Overlooking the pool and garden, this restaurant specializes in Mediterranean cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

Vetri Restaurant - This poolside restaurant specializes in Mediterranean cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.

Per Se Bar - Overlooking the pool and garden, this lobby lounge specializes in Mediterranean cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Galaxy Hotel Iraklio’s small print

Also known as

  • Galaxy Hotel Iraklio
  • Galaxy Hotel Iraklio Crete/Heraklion
  • Galaxy Hotel Iraklio Hotel
  • Galaxy Hotel Iraklio Heraklion
  • Galaxy Hotel Iraklio Hotel Heraklion
  • Galaxy Hotel Iraklio Heraklion
  • Galaxy Iraklio
  • Galaxy Iraklio Heraklion
  • Galaxy Iraklio Hotel
  • Iraklio
  • Iraklio Galaxy Hotel
  • Iraklio Hotel
  • Galaxy Hotel Heraklion

Policies

Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: EUR 4.00 per accommodation, per night

Optional extras

Rollaway beds are available for EUR 20 per night

Buffet breakfast is offered for an extra charge of EUR 15.00 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of EUR 25 per vehicle (one-way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Galaxy Hotel Iraklio

  • Does Galaxy Hotel Iraklio offer free cancellation for a full refund?
    Yes, Galaxy Hotel Iraklio does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Galaxy Hotel Iraklio?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Galaxy Hotel Iraklio?
    Sorry, there's no onsite parking at Galaxy Hotel Iraklio.
  • Is there a pool at Galaxy Hotel Iraklio?
    Yes, there's an outdoor pool.
  • Are pets allowed at Galaxy Hotel Iraklio?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Galaxy Hotel Iraklio?
    You can check in from 3:00 PM to anytime. Check-out time is 11:00 AM. Express check-in and check-out are available.
  • Are there restaurants at or near Galaxy Hotel Iraklio?
    Yes, there are 2 onsite restaurants, featuring alfresco dining, Mediterranean cuisine, and garden views. Nearby restaurants include Spells (3-min walk), Kiriakos Restaurant (4-min walk), and Eiffel (5-min walk).
  • Is airport shuttle service offered by Galaxy Hotel Iraklio?
    Yes, an airport shuttle is available. The charge is EUR 25 per vehicle one-way.
  • What is there to do near Galaxy Hotel Iraklio?
    Recommended spots to visit include Heraklion Archaeological Museum (13-min walk) and Morosini Fountain (15-min walk), along with Heraklion Loggia (0.8 mi) and Historical Museum of Crete (1 mi).

Recent reviews

Superb 9.2 From 412 reviews

Fair 4.0
Dirty hotel but great location!
Couldn’t cater well for young children, the rooms were not cleaned well, (hair in the tub, hair on the new sheets, smelly stained carpets, with hair) Barley saw anyone smile!
ie5 night family trip
Exceptional 10.0
Excellent, Thoughtful 5-star Hotel
It is truly a 5-star hotel. Customer service is spot on, excellent. Thank you for a well done job.
Jennifer, us1 night trip
Exceptional 10.0
Very nice hotel in a convenient location. Staff were very friendly.
us1 night trip with friends
Exceptional 10.0
Comfortable and in good location.
Very satisfied with this hotel. Comfortable 4 star hotel. Very attentive staff. Good breakfast buffet. Good value for the money. Within walking distance of city center, but there are some cafes and restaurants around. Quiet at night.
Jorge, us3 night family trip
Fair 4.0
Horribly average
Our first room smelled of cigarette smoke and unwashed conditions. It was on the first floor. I called immediately and they moved us to a second room The second room was on the 4th floor. It did not smell. The rooms are very small and have limited space around the bed. Even on the 4th floor there is plenty of road noise. The shower is a corner stall and the soap dispensers are the kind you would find in a public toilet - they are on the wall and you push them. This is a solid 2 star hotel. The classification here is completely misleading. The breakfast was standard fare for a 2 class hotel.
Kimberly, us1 night trip
Very good 8.0
Nice hotel
Nice hotel.. 10mins walk to the old city... hotel was kind enough to arrange an early breakfast for us.
AKASH, in2 night romance trip
Very good 8.0
Overall a good experience.
It was a very nice hotel. The room was quite small but, comfortable bed. The bathroom was very small and difficult for two people getting ready at the same time. The staff was great. The pool was freezing cold and the poolside drinks and snacks were expensive. Great breakfast.
Candace, us2 night trip
Exceptional 10.0
I have been in this hotel many times. Every time I come here is better and better, the staff is great. I really had a great time.
Constantino, us1 night business trip
Exceptional 10.0
Great hotel
Great hotel for a couple of nights. Friendly staff. 20 mins walk from old town and port. Located in a high end quarter. Great for exploring a really interesting city!
Fraser, gb2 night romance trip
Exceptional 10.0
Wonderful
Lovely Hotel with kind and efficient staff - the Manager was such a nice man who sent an urgent email for us - excellent.
Antony, ie4 night romance trip

Galaxy Hotel Iraklio

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