Nishiyama Onsen Keiunkan is a great choice for a stay in Hayakawa. Free perks include WiFi and self-parking. Fellow travellers love the helpful staff.
Languages
English, Japanese
At a glance
Hotel size
35 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 5:00 PM
Minimum check-in age – 18
Check-out time is 10:00 AM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the train station; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
Meals are not included in the Half Board rate for children age 3 and younger. Guests may bring their own food for children or pay JPY 7,020 per child, per day at the property for half board meal.
Guests booked in Half Board rates must check-in by 6 PM to receive dinner.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free uncovered on-site self-parking
Electric vehicle charging point on site
Transfers
Free train station shuttle from 1:30 PM to 3:00 PM*
Other information
Designated smoking areas
No alcohol allowed on site
Property amenities
Food and drink
2 restaurants
Kaiseki meal
Travelling with children
Children stay for free (see details)
What to do
Hot springs
Services
Front desk (limited hours)
Free newspapers in reception
Luggage storage
Facilities
Safe-deposit box at front desk
Terrace
Accessibility
Lift
Wheelchair-accessible path to lift
Accessible train station shuttle
Handrails in stairwells
Front entrance ramp
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
Flat-screen television
Home comfort
Air conditioning and heating
Slippers
Sleep well
Turndown service
Freshen up
Separate bath and shower
Bidet
Free toiletries
Hairdryer
Towels
Stay connected
Free WiFi
Phone
Food and drink
Fridge
More
Daily housekeeping
In-room safe
Tatami (woven mat floors)
Special features
Spa
Public bath/onsen services include an indoor mineral hot spring (onsen). There are 6 hot springs on site.
Fees & policies
Pool, spa, & gym (if applicable)
Guests must contact this property in advance to reserve access to the public bath facility
Policies
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property accepts credit cards and cash.
Cashless transactions are available.
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Nishiyama Onsen Keiunkan Ryokan
Nishiyama Onsen Keiunkan Hayakawa
Nishiyama Onsen Keiunkan Ryokan Hayakawa
Frequently asked questions
Does Nishiyama Onsen Keiunkan offer free cancellation for a full refund?
Yes, Nishiyama Onsen Keiunkan does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Nishiyama Onsen Keiunkan?
Sorry, pets aren't allowed.
Is parking offered on site at Nishiyama Onsen Keiunkan?
Yes, there's free self parking. Electric car charging is available.
What are the check-in and check-out times at Nishiyama Onsen Keiunkan?
Check-in start time: 3:00 PM; check-in end time: 5:00 PM. Check-out time is 10:00 AM.
What is there to do at Nishiyama Onsen Keiunkan and nearby?
On-site recreation at Nishiyama Onsen Keiunkan includes hot springs.
Are there restaurants at or near Nishiyama Onsen Keiunkan?
Yes, there are 2 on-site restaurants.
Nishiyama Onsen Keiunkan Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.6/10
Staff & service
9.6/10
Amenities
9.0/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
6/10 Good
28 October 2024
Supan
Supan, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
15 October 2024
Francisco
Francisco, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
7 October 2024
Amazing experience
Traditional Japanese onsen. Amazing Japanese food (some not for the faint hearted). Onsen amazing.
Helen
Helen, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 September 2024
Robin
Robin, 2-night trip
Verified Expedia guest review
10/10 Exceptional
24 August 2024
Spectacularly amazing experience in the oldest operating hotel in the world!!! The customer service was exceptionally outstanding!!! These professionals made us feel incredibly special with their warm welcome and attention to detail. Thank you to all at the extraordinary Nishiyama Onsen Keiunkan!
Concetta
Concetta, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
16 August 2024
perfect and quiet. 10 for service. needs a bit of updating but also great as it is. excellent food. have a car if you stay more than one night or stay in, nothing around but nature
Marcelo
Marcelo, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
14 August 2024
This was one of the best experiences I’ve had traveling. The onsen was incredibly beautiful, clean, and serene, and the staff were extremely attentive and helpful. The food especially stood out as one of the best meals I’ve had in Japan. I highly, highly recommend this onsen!
Lucille
Lucille, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
5 August 2024
Incredible service and absolutely delectable dinner and breakfast multicourse meals. We took a train to Minobu station and were picked up promptly at 1:40 pm for a scenic ride to the onsen. The hot spring pools were on the hot side, so I could only soak for a few min at a time. The entire place was clean and the view out the room wonderful. The dining experience was exceptional. Far better than the fancy pre fixe place in the USA. Price was super reasonable! Can’t recommend this place enough for a romantic retreat.
Katherine
Katherine, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
1 August 2024
awesome location! Amazing staff! We had an incredible dinner and breakfast experience. We would love to come back again. The staff went above and beyond to help us experience an authentic Japanese cultural experience. Wish the checkout time was extended by hour or two. The time felt very short for a day’s visit.
Hureen
Hureen, 1-night trip
Verified Orbitz guest review
10/10 Exceptional
25 July 2024
Very peaceful. Incredible views. Excellent and friendly staff. Food was good and your skin will become soft from the Onsen. I highly recommend!
Cornelius
Cornelius, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
19 June 2024
Georgeanna
Georgeanna, 1-night trip
Verified Expedia guest review
10/10 Exceptional
13 June 2024
This ryokan is intended to be a place you go to relax. There isn’t a lot to do by design, other than eat, sleep, onsen, and enjoy the beautiful surroundings in comfort. We did half-board and the food is fantastic. The staff were very nice. The onsen were beautiful, especially the open air one on the fourth floor. There are six or seven onsen total including the three private ones.
Christian
Christian, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
13 June 2024
Loved this property! Everyone is so friendly, the view is breath taking, the onsens are amazing, and the food is wonderful! This is a bucket list hotel.
Hollie
Hollie, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
27 May 2024
The springs were amazing and very warm! The staff while serving the meals was top-notch!
If you have the opportunity I'd suggest staying for more than 1 day and doing some hiking/exploring along the river. Beautiful scenery!
Dewalin
Dewalin, 1-night trip
Verified Orbitz guest review
10/10 Exceptional
18 May 2024
Traditional classic Japanese hotel, experience of a life time. Dinner and breakfast included in fare. Complimentary water and coffee in hotel grounds. Clothing and slippers given at check in. Many varieties of natural spring onsen (with schedules for men and women). You get 30 mins of private onsen included in the fare (as a couple). Quiet, peaceful. Recommended.
Andres
Andres, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
17 May 2024
Chloe
Chloe, 1-night trip
Verified Expedia guest review
10/10 Exceptional
15 April 2024
Cannot rate highly enough!!
Will 100% be recommending this to everyone we know. This place was INCREDIBLE. The dinner/breakfast presentations are vast and delicious, the spas are stunning, and the staff was absolutely wonderful. It’s an easy train ride from Kyoto/Tokyo and there is a daily shuttle service that you can book with the hotel. This was such a fun and genuine experience. Highly recommend!
Jamie
Jamie, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
12 April 2024
A truly unique and once-in-a-lifetime experience
ezekiel
ezekiel, 1-night trip
Verified Expedia guest review
6/10 Good
11 April 2024
Maria
Maria, 1-night trip
Verified Expedia guest review
10/10 Exceptional
3 April 2024
Sheeana
Sheeana, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 March 2024
Beautiful facities. Great customer service. It's cool to know i visited the oldest hotel in the world.
Tuan
Tuan, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
10 March 2024
Megan
Megan, 1-night trip
Verified Expedia guest review
10/10 Exceptional
28 January 2024
The staff and the room were stellar. It was truly an amazing stay. The staff was so kind and courteous. Our attendant was so sweet. The food was delicious but very traditional, and she took the time to show us how to eat it or what sauces to dip what in. The rooms were very spacious and clean. It was an overall wonderful experience.
Unique
Unique, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
12 December 2023
If you are wanting a truly unique experience of a Japanese oven in the most natural of settings then this place is magnificent. The dinner and breakfast is something to be experienced and the onsen baths are awesome overlooking nothing but nature.
ROY
ROY, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
17 November 2023
Super unique experience--ancient onsen with a semi-modern hotel. All of the staff were incredibly attentive, helpful, and willing to make our stay amazing. Multiple public onsens and bookable private onsens. The hotel trusts you to know how it all works. Most of the water in--for everything from drinking to bathing--is the hot spring water that somehow felt cleansing and healthy.