Aquila Atlantis Hotel offers a great location, putting you within a 15-minute walk of Heraklion Port. Guests can indulge in spa services at the spa, and Mediterranean cuisine is served at Main Restaurant, which is open for breakfast, lunch and dinner. An outdoor pool, a bar/lounge and a 24-hour fitness centre are other highlights at this luxurious hotel. The helpful staff and breakfast get great marks from fellow travellers.
Languages
English, French, German, Greek
At a glance
Hotel size
164 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in/out available
Minimum check-in age – 18
Check-out time is 11:00 AM
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Babysitting*
Free supervised childcare
Pets
Pets not allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
Restaurant
Bar/lounge
Coffee/tea in a common area
Free daily reception
Room service (limited hours)
Snack bar/deli
Travelling with children
Children stay for free (see details)
Free supervised childcare/activities
Children's menu
What to do
Ecotours nearby
Golfing nearby
Scooter/moped hire nearby
Working away
24-hour business centre
Meeting rooms
Conference centre
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Porter/bellhop
Facilities
Safe-deposit box at front desk
Garden
Terrace
24-hour fitness centre
An outdoor pool
Full-service spa
Reception hall
Accessibility
Lift
Room amenities
Be entertained
40-inch plasma TV
Cable TV channels
Home comfort
Air conditioning
Minibar
Espresso maker
Dressing gowns and slippers
Sleep well
Soundproofed rooms
Bed sheets provided
Freshen up
Shower only
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa, Aegeo.
Dining
Main Restaurant – This restaurant specialises in Mediterranean cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available.
Awards and affiliations
Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 November to 29 February, EUR 4.00 per accommodation, per night
A tax is imposed by the city: From 1 March to 31 October, EUR 10.00 per accommodation, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 17 per person
Children & extra beds
Babysitting is available for an extra charge
Pool, spa, & gym (if applicable)
The seasonal pool is open from April to October
Policies
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 500 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number 1039K015A0001500
Also known as
Aquila Atlantis
Aquila Atlantis Heraklion
Aquila Atlantis Hotel
Aquila Atlantis Hotel Heraklion
Atlantis Aquila
Atlantis Hotel Aquila
Hotel Aquila Atlantis
Aquila Atlantis Hotel Crete/Heraklion
Atlantis Hotel Heraklion
Aquila Atlantis Hotel Hotel
Aquila Atlantis Hotel Heraklion
Aquila Atlantis Hotel Hotel Heraklion
Frequently asked questions
Does Aquila Atlantis Hotel offer free cancellation for a full refund?
Yes, Aquila Atlantis Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Aquila Atlantis Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Aquila Atlantis Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Aquila Atlantis Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Aquila Atlantis Hotel?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 11:00 AM. Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Aquila Atlantis Hotel and nearby?
Aquila Atlantis Hotel has a spa and an outdoor pool, as well as a 24-hour fitness centre and a garden.
Are there restaurants at or near Aquila Atlantis Hotel?
Yes, Main Restaurant offers al fresco dining and Mediterranean cuisine.
What's the area around Aquila Atlantis Hotel like?
Aquila Atlantis Hotel is a short 5-minute drive from Heraklion (HER-Nikos Kazantzakis) and 12 minutes' walk from Heraklion Port. Travellers say that the hotel is in a great location.
Aquila Atlantis Hotel Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.2/10
Staff & service
9.2/10
Amenities
9.2/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
31 October 2024
Top Hotel
Everything about this hotel is excellent. The staff are professional, friendly and helpful. The food is lovely and the breakfast is first class. We have stayed here many times and the standard remains high.
Jacqueline
Jacqueline, 1-night trip
Verified Hotels.com guest review
6/10 Good
12 October 2024
Dated soulless hotel good location beware parking
Not a 5 star...but a good 3 star.
Location great for walking Old Town and restarunts and shops.
12 parking spaces for a very large hotel...parking is a nightmare.
Reception and bar service good. But no atmospere in restaraunt or bar.
Rooftop with pool only which closes at 1800. Stunning views but no bar or restaruant....crazy!
Verified traveller
3-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 October 2024
Amazing breakfast buffet and lovely setting.
Anne
Anne, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
7 October 2024
The staff was very helpful and pleasant for the most part. The pictures on the website are a bit deceiving. Overall a great stay
Verified traveller
3-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 October 2024
wish we could have stayed longer
We were only at the hotel for one night but found it to exceed our expectations in all ways: cleanliness, spaciousness, comfort, location.....and the breakfast was amazing!
Kay
Kay, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
1 October 2024
Desk staff were terrific very helpful and gave us very good advise. Pool area is great and the breakfast was diverse and plentiful.
Location was very convenient especially to the port for ferry rides. Every thing else is within walking distance.
Fraser
Fraser, 2-night trip
Verified Hotels.com guest review
8/10 Very good
27 September 2024
URI
URI, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 September 2024
Simon
Simon, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
20 September 2024
Very close to city center, easy to walk everyiwhere. Staff was very helpful and friendly. Nice rooms.
Al
Al, 2-night trip
Verified Expedia guest review
8/10 Very good
18 September 2024
The hotel was overall very good but the parking situation was pretty difficult. The staff were great and we received a lot of help from Lazaro's.
George
George, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
18 September 2024
Excellent hotel, 5 star but is in an area that is impossible to park. The hotel has only about 10 parking spots.
Kornilia
Kornilia, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
17 September 2024
City centre Oasis
Fantastic hotel in city centre unless you want a beach hotel along the coast this hotel with two pools (one on roof)
michael
michael, 6-night trip
Verified Hotels.com guest review
8/10 Very good
16 September 2024
Overall nice
Berna
Berna, 2-night trip
Verified Expedia guest review
10/10 Exceptional
15 September 2024
Beautiful and very clean property. Friendly staff.
Walking distance to city center and also beautiful roof top pool for hot day.
We highly recommend this hotel
Jila
Jila, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
13 September 2024
We enjoyed our stay and the spa.
Rose
Rose, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
11 September 2024
Great Hotel
Frank
Frank, 1-night trip
Verified Expedia guest review
8/10 Very good
11 September 2024
Peter
Peter, 1-night trip
Verified Hotels.com guest review
8/10 Very good
11 September 2024
Paula
Paula, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 September 2024
Wonderful hotel in the city center. Close to all shops and restaurants
The rooftop pool was wonderful to relax in after a busy day.
The area around the hotel was under construction so it did get a little noisy in the mornings
Adam
Adam, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
5 September 2024
Caisa A
Caisa A, 2-night trip
Verified Hotels.com guest review
4/10 Fair
1 September 2024
Vincent
Vincent, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 September 2024
Service excellence and beautiful rooms
Alan
Alan, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
30 August 2024
Excellent service. Very friendly staff
Jae
Jae, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
30 August 2024
A great location for the ferry.
Tiffany
Tiffany, 2-night trip with friends
Verified Expedia guest review
10/10 Exceptional
30 August 2024
Only complaint the wifi is to slow at the rooms.everything else perfect