When you stay at Hotel H15 Francuski Old Town - Destigo Hotels, you'll be in a fantastic location, only a five-minute walk from Royal Road and Main Market Square. You can relax with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. This luxurious hotel is also within a short drive of Wawel Castle. Fellow travellers love the helpful staff.
Languages
English, Polish
At a glance
Hotel size
42 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (2 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Pets
Pets allowed (dogs and cats only, up to 20 kg per pet)*
Service animals welcome
Restrictions apply*
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Secured uncovered on-site valet parking (PLN 100 per day; includes in/out privileges)
24-hours off-site parking within 492 ft (PLN 100 per day)
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Designated smoking area (fines apply)
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
Restaurant
Bar/lounge
Coffee shop
Room service (limited hours)
Travelling with children
Children stay for free (see details)
What to do
Pool table
Working away
Business centre
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car hire
Dry cleaning/laundry services
Luggage storage
Wedding services
Porter/bellhop
Facilities
1 building/tower
Safe-deposit box at front desk
Television in common areas
Piano
Vegan dining options
Vegetarian dining options
Locally owned and organised tours and activities
Double-glazed windows
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Wheelchair-accessible
Lift
Accessible airport shuttle
2 steps to reach property
Room amenities
Be entertained
32-inch TV
Cable TV channels
Home comfort
Air conditioning and heating
Minibar
Sleep well
Hypo-allergenic bedding
Soundproofed rooms
Free cot/infant bed
Bed sheets provided
What to enjoy
Individually decorated
Freshen up
Private bathroom
Bath or shower
Free toiletries
Hairdryer
Towels
Toothbrush and toothpaste (on request)
Stay connected
Desk
Free WiFi
Phone
Food and drink
Fridge
Free bottled water
More
Daily housekeeping
In-room safe
Fees & policies
Refundable deposits
Deposit: PLN 150 per accommodation, per stay
Optional extras
Buffet breakfast is offered for an extra charge of approximately PLN 99 per person
Airport shuttle service is offered for an extra charge of PLN 130 per vehicle (one-way. Maximum occupancy 3)
Children & extra beds
Rollaway beds are available for PLN 150.0 per day
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of PLN 100 per pet, per day
Parking
Uncovered valet parking costs PLN 100 per day with in/out privileges
Parking is available nearby and costs PLN 100 per day (492 ft away; open 24 hours)
Policies
Guests can rest easy knowing that there's a security system on-site.
This property accepts credit cards and cash.
Also known as
Francuski
Francuski Hotel
Francuski Krakow
Hotel Francuski
Hotel Francuski Krakow
Krakow Orbis Francuski Hotel
Orbis Francuski Hotel Krakow
Orbis Francuski Krakow Hotel Krakow
Orbis Francuski Krakow Hotel
Francuski Hotel Krakow
Francuski Hotel
Francuski Krakow
Francuski
Hotel Francuski Hotel Krakow
Krakow Francuski Hotel Hotel
Hotel Francuski Hotel
Francuski Hotel Krakow
Hotel Francuski
Frequently asked questions
Does Hotel H15 Francuski Old Town - Destigo Hotels offer free cancellation for a full refund?
Yes, Hotel H15 Francuski Old Town - Destigo Hotels does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel H15 Francuski Old Town - Destigo Hotels?
Yes, cats and dogs are welcome, with a maximum weight of 20 kg per pet. There's a charge of PLN 100 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hotel H15 Francuski Old Town - Destigo Hotels?
Yes. Valet parking costs PLN 100 per day.
Is an airport shuttle service offered by Hotel H15 Francuski Old Town - Destigo Hotels?
Yes, an airport shuttle is available. The charge is PLN 130 per vehicle one-way.
What are the check-in and check-out times at Hotel H15 Francuski Old Town - Destigo Hotels?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.
Are there restaurants at or near Hotel H15 Francuski Old Town - Destigo Hotels?
Yes, there's an on-site restaurant.
What's the area around Hotel H15 Francuski Old Town - Destigo Hotels like?
Hotel H15 Francuski Old Town - Destigo Hotels is in Kraków Old Town, a short 3-minute walk from Royal Road and 4 minutes' walk from Main Market Square.
Hotel H15 Francuski Old Town - Destigo Hotels Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.8/10
Staff & service
9.0/10
Amenities
9.2/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
8/10 Very good
15 December 2024
Excellent location
Excellent location for a weekend break in Krakow and well looked after hotel - however the walls are very thin so you can hear everything going on next door!
Kirsty
Kirsty, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 December 2024
Edward
Edward, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 December 2024
Excellent room service lovely and fresh every morning
One little thing the breakfast /dining room isn’t very big and at busy times people do have to wait and staff a little slow in topping up the food and drink
Deborah
Deborah, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 December 2024
Lovely break
We had three lovely days in Krakow. Very welcoming staff when we arrived. The room was very nice - a comfy bed, modern bathroom, spacious and lots of storage. A nice choice of food for breakfast and we ate a very presented and tasty dinner at the French Bistro.
The location is superb within a few minutes walk of the market square
I would definitely recommend this hotel
Ann
Ann, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 November 2024
Fantastic hotel in the heart of Old Cracow
Amazing check in, room, beautiful hotel and helpful staff. I highly recommend it.
Aurele
Aurele, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 November 2024
Agnieszka
Agnieszka, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
12 November 2024
steven
steven, 3-night trip
Verified Hotels.com guest review
8/10 Very good
11 November 2024
David
David, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 November 2024
Kenneth
Kenneth, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 November 2024
Malgorzata
Malgorzata, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
4 November 2024
Beautiful place in the old town. Exelent!
Miriam
Miriam, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
23 October 2024
Stuart
Stuart, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 October 2024
Beautiful renovated hotel. Chic. Great location close to train station n all the sites. Nice beautiful suite I was staying at.
Benny
Benny, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 October 2024
Cian
Cian, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
13 October 2024
Cian
Cian, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
13 October 2024
Elizabeth
Elizabeth, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 October 2024
Simply the Best
The location was perfect - walking distance to EVERYTHING! Staff was amazing. I didn't know that their level of service still existed. The food was very good and reasonably priced. It is the best hotel we have stayed in going back decades! And Krakow is awesome.
ALAN
ALAN, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 September 2024
John
John, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 September 2024
Perfect hotel in Krakow.
One of best properties I have stayed
Professional friendly from reception,room ,breakfast.i highly recommend this hotel.i would definitely stay here again.
jose
jose, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 September 2024
Koji
Koji, 1-night trip
Verified Hotels.com guest review
8/10 Very good
16 September 2024
Lucyna
Lucyna, 4-night trip
Verified Expedia guest review
10/10 Exceptional
13 September 2024
Very well located hotel in excellent condition. Staff was extremely helpful and pleasant. Bed was comfortable and the room reasonably spacious. Five minute walk to everything. Breakfast was very good. Was here for four nights. Definitely would stay here again in the future.
James
James, 4-night trip
Verified Expedia guest review
10/10 Exceptional
13 September 2024
The staff at this hotel is amazing. They go out of their way to help you with anything you need. The breakfast was excellent and our room upgrade was a suite with 2 bathrooms. Nothing better than that for 2 women traveling together!