Sheraton Senggigi Beach Resort

4.5 star property
Beachfront resort with spa, near Senggigi Beach

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Sheraton Senggigi Beach Resort

Outdoor pool, open 7:00 AM to 9:00 PM, pool umbrellas, pool loungers
On the beach, sun-loungers, beach umbrellas, beach towels
2 restaurants, breakfast, lunch, dinner served; international cuisine
Outdoor pool, open 7:00 AM to 9:00 PM, pool umbrellas, pool loungers
Premium bedding, in-room safe, individually decorated

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Airport transfer
  • Bar
  • Connecting rooms available
  • Gym
  • Spa

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • 2 outdoor tennis courts
  • 24-hour fitness centre
  • Beach umbrellas
  • Beach sunloungers
  • Beach towels
  • Children's pool

Feel at home (6)

  • Children stay free
  • Free cots/infant beds
  • Children's pool
  • Playground on-site
  • Connecting/adjoining rooms available
  • Private bathroom
The price is NZ$132
includes taxes & fees
23 Dec - 24 Dec

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About the area

Map
Jalan Raya Senggigi Km. 8, Senggigi, Lombok, 83355

What's nearby

  • Art Market Senggigi - 3 min walk - 0.3 km
  • Senggigi Beach - 4 min walk - 0.4 km
  • Pura Batu Bolong - 4 min drive - 2.7 km
  • Nipah Beach - 23 min drive - 10.9 km
  • Bangsal Harbor - 27 min drive - 24.7 km

Getting around

  • Lombok (LOP-Lombok Intl.) - 62 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)

Restaurants

  • ‪KFC - ‬16 min walk
  • ‪Happy Cafe - ‬12 min walk
  • Kebun Anggrek Restaurant
  • ‪Marina Cafe & Bar - ‬18 min walk
  • ‪Yessy Cafe Senggigi - ‬5 min walk

About this property

Sheraton Senggigi Beach Resort

At Sheraton Senggigi Beach Resort, you can spend time at the beach enjoying beach umbrellas, beachside drinks and sunloungers, plus you'll be within a five-minute walk of Senggigi Beach. The outdoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and facials. Kebun Anggrek Restaurant, one of 2 restaurants, serves international cuisine and is open for breakfast. Other highlights include 2 bars/lounges, a poolside bar and a 24-hour fitness centre. Fellow travellers say great things about the helpful staff.

Languages

English, Indonesian

At a glance

DONE

Hotel size

    • 154 units
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: midnight
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival
    • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free wired internet access in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport shuttle (available 24 hours)*
    • Ferry terminal shuttle*
DONE

Off-site

    • Area shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • 2 restaurants
  • 2 bars/lounges
  • Beach bar
  • Poolside bar
  • Swim-up bar
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Water slide
  • Playground
  • Children's menu

What to do

  • On the beach
  • Tennis lessons
  • Ping pong
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Scooter/moped hire nearby

Working away

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station
  • Conference space (6200 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bike hire
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 6 buildings/towers
  • Built in 1991
  • ATM/banking
  • Rooftop garden
  • Garden
  • Picnic area
  • 24-hour fitness centre
  • An outdoor pool
  • Full-service spa
  • 2 outdoor tennis courts
  • Massage/treatment rooms
  • Water slide
  • Vegan dining options
  • Vegetarian dining options
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Banquet hall

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Raised toilet seat
  • Lowered plug sockets in bathroom
  • Grab bar near toilet
  • Grab bar in bath
  • Lever door handles

Room amenities

Be entertained

  • 40-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Balcony or patio
  • Individually furnished and decorated
  • Separate sitting area

Freshen up

  • Private bathroom
  • Bath or shower
  • Rainfall shower heads
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free wired Internet
  • Phone

Food and drink

  • Mini fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Energy-saving switches
  • Recycling
  • Water-efficient showers only

Special features

Spa

The on-site spa has 5 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, sports massages, Thai massages and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 4 years old are not allowed in the spa.

Dining

Kebun Anggrek Restaurant – Overlooking the pool and garden, this restaurant specialises in international cuisine and serves breakfast and brunch. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Reservations are required.
Bawang Putih Restaurant – This poolside restaurant specialises in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Reservations are required. Open daily.
Senja Restaurant – This beach restaurant specialises in Asian cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered. Reservations are required. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 30 to 60 for adults and USD 30 to 60 for children
  • Airport shuttle service is offered for an extra charge of USD 30 per vehicle (one-way)
  • Ferry terminal shuttle service is offered for an extra charge
  • Local area shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 40.0 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 9:00 PM
  • Guests under 4 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have lifts.
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Senggigi Beach Resort
Sheraton Senggigi Beach
Sheraton Senggigi Beach Resort
Mataram Sheraton
Sheraton Lombok
Sheraton Mataram
Sheraton Senggigi Beach Hotel Senggigi
Sheraton Senggigi Beach Resort Lombok
Mataram Sheraton
Sheraton Senggigi Beach Resort Lombok
Sheraton Mataram
Sheraton Lombok
Sheraton Senggigi Beach
Sheraton Senggigi Beach Resort Resort
Sheraton Senggigi Beach Resort Senggigi
Sheraton Senggigi Beach Resort Resort Senggigi

Frequently asked questions

Does Sheraton Senggigi Beach Resort offer free cancellation for a full refund?
Yes, Sheraton Senggigi Beach Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sheraton Senggigi Beach Resort?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 7:00 AM to 9:00 PM.
Are pets allowed at Sheraton Senggigi Beach Resort?
Sorry, pets aren't allowed.
Is parking offered on site at Sheraton Senggigi Beach Resort?
Yes, there's free self parking.
Is an airport shuttle service offered by Sheraton Senggigi Beach Resort?
Yes, an airport shuttle is available. The charge is USD 30 per vehicle one-way.
What are the check-in and check-out times at Sheraton Senggigi Beach Resort?
Check-in start time: 3 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon.
What is there to do at Sheraton Senggigi Beach Resort and nearby?
Have fun with on-site activities such as cycling, and improve your game on the tennis courts. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Sheraton Senggigi Beach Resort also has 2 bars, a water slide and a 24-hour fitness centre, as well as a picnic area and a garden.
Are there restaurants at or near Sheraton Senggigi Beach Resort?
Yes, there are 2 on-site restaurants, featuring al fresco dining, international cuisine and garden views.
Does Sheraton Senggigi Beach Resort have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Sheraton Senggigi Beach Resort like?
Sheraton Senggigi Beach Resort is a short 4-minute walk from Senggigi Beach and 3 minutes' walk from Art Market Senggigi.

Sheraton Senggigi Beach Resort Reviews

Reviews

8.8

Excellent

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Exceptional

A lovely old fashioned hotel. No lift which did cause a challenge but we managed in the end. Tiwi in reception was fantastic, answered all my questions and helped organize a car to see some of Lombok. Alvira was great with her friendly attitude at breakfast. Thank you ladies. The area around the hotel is very dirty and this is the only negative as it spoils the Hotel .
Barbara, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely hotel and exceptional service. Friendly staff! Bathrooms are out dated but very clean. Wonderful stay.
4-night trip
Verified Hotels.com guest review

8/10 Very good

Lovely pool area, although not many sun loungers around the pool. people put towels on loungers early in the morning to reserve them but didnt use them till later. All you can eat dining options great value. Resort a bit tired. Sun umbrellas need replacing as are ripped. Staff very friendly. No blockout curtains in our room! Our room (block 6) near the road so was quite noisy with motorbikes. Not a 5 star hotel. Can get better a better value hotel.
Peter carl william, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Property although older style is kept beautifully with there gardens and rooms. Always a friendly smile and hello from all the staff in particular Udin who works in the pool area he was wonderful. Location was great right on the beach and close to waterfalls and elephant park, would not hesitate to return.
Helen, 3-night romance trip
Verified Expedia guest review

6/10 Good

Disappointed
It was fine, just fine. Apparently we were upgraded but the room was extremely tired and in much need of a renovation. The location of the room and thin walls meant that we heard everything from our neighbour and anyone going the reception. Also my son’s roll out bed was awful- we paid extra for this and it was so hard and horrible. the beach and the sea were dirty. The pool guys were too busy trying to sell trips to help us find the hard to find sun beds too.
Josie, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

An excellent hotel with exceptional staff
From the moment we checked into the Sheraton to the moment we checked out 5 days later, we enjoyed every minute of our stay. Of course it's an older property and in need of some upgrading of rooms, which it seems they are in the process of doing. The room we had (3122) was near the lobby and the swimming pool as well as Senja Indonesian restaurant, a perfect position with a lovely little terrace with steps leading down to the garden and pool. Check-in was fast and easy and because our room was not quite ready, we were given some vouchers for afternoon tea and either lunch or dinner for the duration of our stay. The food at the Sheraton was very good on the whole, particularly at the Bawang Putih restaurant next to the pool where we had dinner every evening. The service here and at all the restaurants was outstanding. The buffet breakfast was very good but lacked some of the flair that I expected from a Sheraton hotel. The one thing I didn't like was the live piano music that began at 8.30 every morning- I would much rather have a nice quiet breakfast minus the live music. The pool at the Sheraton is perhaps the nicest pool I have seen in Asia in the 40 years I have lived here. It is beautifully maintained and is a joy to swim in. The one criticism I have is that for Senior Citizens and Persons With Disabilities, there are no railings anywhere, particularly at the steps into the pool but elsewhere in the hotel, making it quite hard to get around.
The lovely pool at the Sheraton
The 3 wings of the Sheraton that face onto a garden (Wings 4,5,6)
The outdoor seating area of Senja Indonesian restaurant where they also serve afternoon tea.
A view of the wing of the hotel where our ground floor room was located, very close to the pool and all restaurants.
James, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Philippe, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Erin, 3-night trip
Verified Hotels.com guest review

2/10 Poor

They know I told them soooo many problems and did little to make it better. Gave me $25 off of my second night. I had to stay second night because of boat on Monday Would definitely not recommend.
Teri, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Wanted to stay longer.
Overnight stay on way to Gili T. Would love to stay here for a few days. I can not understand why the resort is not busier. Great pool, amazing staff from Karmini at front desk to Aldi at pool bar. Get the dinner package for a few $$$ more, well worth it. Breakfast very good.
Kim, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

All goog
John, 1-night romance trip
Verified Wotif guest review

10/10 Exceptional

Beautiful property and staff!
Corrine, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Michelle, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Stephen, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Excellent exterior, Old and Dated interior
Had stayed here before and rated it 5 stars BUT now though the service is good the room condition is poor. Furniture is in bad condition, wardrobe doors hard to open, shower facilities is not up to a 5 star hotel standard. Yes the swimming pool is still good well maintained, food and staff service are good. Will I stay again if ever I go back to Lombok- no. Unless management renovate the rooms.
See condition of wardrobe
Dated bathroom counter
Zoom in to see how aged the shower is. Can’t even see hot or cold sign
Leong, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

KINYA, 3-night trip
Verified Hotels.com guest review

8/10 Very good

The hotel and service was exceptional. Housekeeping did remove one of our personal belongings, however, when mentioned to staff, they went above and beyond to retrieve said item and had multiple staff check and confirm that we had received our item. Other than that, we had absolutely no issues and had an incredible stay and commend the staff for their service and can-do attitude.
Gabriela, 4-night trip with friends
Verified Wotif guest review

10/10 Exceptional

We love the Sheraton Senggigi! It is a beautiful resort, very family oriented and the staff are so wonderful!
Angela, 8-night family trip
Verified Expedia guest review

10/10 Exceptional

Great room, friendly and professional staff, excellent facilities. Highly recommended!
Sandra, 14-night trip
Verified Lastminute guest review

8/10 Very good

Staff were all very good. We had Tessa drive us to the ferry didn’t rush like the taxi we had to get there. Bathroom could do with updating. Nice room and comfortable bed. Pool and outdoor areas very good. Good breakfast.
vernon, 3-night romance trip
Verified Expedia guest review

8/10 Very good

Majority of the staff there are excellent, especially Laura and the recreation supervisor. Unfortunately the rooms arent up to Sheraton standard.It was built in 1991, and the rooms havent been refurbised since then.Everything in the room is old, the curtains, wardrobe doors, furniture is that of a 3 star hotel.Extremely poor. Swimming pool excellent, toilets at pool also excellent, its a shame your room isnt the standard of the pool toilet
Adam, 3-night romance trip
Verified Expedia guest review

4/10 Fair

Unfortunately, this Hotel didn't match Sheraton standards, rooms date back to the 80s, need full refurbishment, curtains, chairs, cabinets really must go. Majority of staff are very competent, apart from the waiters near the pool, they need guidance, no point standing 35 feet away, just about hiding behind something. Hotel is nearer to the shops compared to other establishments and easy to get around, it does have a nice beach in front of the Hotel, and easy to get the ferry back to mainland. If you have difficulty in walking, do not even consider the Sheraton, there are stairs everywhere, and plenty of them, no elevator in the Hotel at all.
Adam, 1-night romance trip
Verified Expedia guest review

6/10 Good

Old furniture and toilet need to upgrade.
3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Ana-Maria, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Wonderful room with balcony to view pool and beach. Relax in room for afternoon naps, or play on pool, sit by beach with cool drinks and partake in Indonesian food for dinner by the pool. Staff very kind, especially Ayu and desk staff. Massages were available by beach.
Elizabeth, 9-night trip
Verified Expedia guest review