Frei Caneca Shopping and Convention Center - 10 min walk - 0.9 km
Oscar Freire Street - 16 min walk - 1.4 km
Rua 25 de Marco - 7 min drive - 4.7 km
Allianz Parque - 8 min drive - 6.1 km
Getting around
São Paulo (CGH-Congonhas) - 35 min drive
São Paulo (GRU-Guarulhos - Governor André Franco Montoro Intl.) - 46 min drive
Campinas (VCP-Viracopos - Campinas Intl.) - 89 min drive
Fradique Coutinho Station - 5 min drive
Sao Paulo Julio Prestes Station - 5 min drive
Luz Station - 6 min drive
Paulista Station - 8 min walk
Consolacao Station - 11 min walk
Trianon-Masp Station - 12 min walk
Restaurants
Starbucks - 1 min walk
Pecorino - 2 min walk
Ofner - 2 min walk
Taco Bell - 1 min walk
Divino Fogão - 2 min walk
About this property
Hotel Massis
Hotel Massis offers a fantastic location, putting you a short five-minute walk from Paulista Avenue and Rua Augusta. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Harrys, which serves international cuisine and is open for breakfast, lunch and dinner. A bar/lounge, a fitness centre and a sauna are other highlights. Public transportation is only a short walk: Paulista Station is 8 minutes and Consolacao Station is 11 minutes.
Languages
English, Portuguese, Spanish
At a glance
Hotel size
80 rooms
Arranged over 17 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Minimum check-in age – 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Parents must have child's birth certificate and photo ID*
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Free on-site self-parking
Free on-site valet parking
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 7 AM–10 AM
Restaurant
Bar/lounge
Room service (limited hours)
Travelling with children
Children stay for free (see details)
Working away
24-hour business centre
2 meeting rooms
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 1993
Safe-deposit box at front desk
Terrace
Fitness centre
An outdoor pool
Sauna
Steam room
Banquet hall
Accessibility
Lift
Room amenities
Be entertained
LCD television
Cable TV channels
Home comfort
Air conditioning
Minibar
Sleep well
Blackout curtains
Free cot/infant bed
Bed sheets provided
What to enjoy
Balcony
Freshen up
Private bathroom
Shower/bath combination
Hairdryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Phone
Food and drink
Microwave
Kitchen
Stovetop
Cookware, dishes and utensils
More
Daily housekeeping
In-room safe
Special features
Dining
Harrys – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Fees & policies
Children & extra beds
Parents or a legal guardian travelling with children under 18 years of age must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.
Policies
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Also known as
Massis Five Stars
Massis Five Stars Hotel
Massis Five Stars Hotel Sao Paulo
Massis Five Stars Sao Paulo
Massis Five Stars Suites Sao Paulo, Brazil
Massis Five Stars
Hotel Massis Hotel
Hotel Massis São Paulo
Hotel Massis Hotel São Paulo
Frequently asked questions
Does Hotel Massis offer free cancellation for a full refund?
Yes, Hotel Massis does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Massis?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Massis?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Massis?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Hotel Massis?
Check-in start time: 3:00 PM; check-in end time: 8:00 PM. Check-out time is noon.
What is there to do at Hotel Massis and nearby?
Hotel Massis has an outdoor pool and a sauna, as well as a steam room.
Are there restaurants at or near Hotel Massis?
Yes, Harrys offers international cuisine.
Does Hotel Massis have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes cookware and a microwave.
Does Hotel Massis have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hotel Massis like?
Hotel Massis is in Consolação, a short 8-minute walk from Paulista Station and 4 minutes' walk from Paulista Avenue.
Hotel Massis Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.4/10
Staff & service
8.4/10
Amenities
8.0/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
4/10 Fair
3 December 2023
ana
ana, 1-night trip
Verified Expedia guest review
6/10 Good
13 May 2023
Pros: great location, good breakfast and nice rooftop
Cons: needs to modernize rooms (toilet doesn't flush), no utensils in mini kitchen corner, and no soundproofing at all (was on 5th floor and could hear every car passing on the streets below)
Gustavo
Gustavo, 1-night business trip
Verified Orbitz guest review
10/10 Exceptional
7 August 2022
Great location, spacious room, good breakfast and friendly staff
MD ALTAF UR
MD ALTAF UR, 2-night trip with friends
Verified Expedia guest review
6/10 Good
7 November 2021
Richard
Richard, 2-night trip
Verified Hotels.com guest review
2/10 Poor
13 June 2019
Do not stay!
The worst experience, unfriendly, unhelpful stuff. I had a business meetings next day and needed to iron few things. The hotel did not have iron! They offered to iron for me at $5 per piece!!! This is unacceptable. The guy at the reception just said that they can't help me.
The first impression of the room was good until you see cockroaches...everywhere... in the closet, bathroom, everywhere. The toilet was not working, it was not flashing. Breakfast: only fruits were ok to eat, the rest was not eatable.
Verified traveller
4-night business trip
Verified Hotels.com guest review
8/10 Very good
16 May 2019
Verified traveller
1-night trip
Verified Expedia guest review
10/10 Exceptional
11 February 2019
The staff was very nice and helpful. I loved the neighborhood
Dennis
Dennis, 4-night trip
Verified Hotels.com guest review
8/10 Very good
1 November 2018
Perfect location. Spacious apartments. Loved it
Would definitely come back
William
William, 3-night trip
Verified Expedia guest review
8/10 Very good
21 August 2018
Location, Location, Location
Can't find a better location in São Paulo. Right across the street from Center 3 for convenient shopping and eating. Short walk to stations of two of the major Metro lines. A block from the corner of Paulista and Augusta. Comfortable suite, but could have more kitchen stuff (wine glasses, expresso machine). Need a combination lock for the safe, instead of the antiquated key-lock system. Decent breakfast
Wagner
Wagner, 3-night business trip
Verified Hotels.com guest review
8/10 Very good
16 August 2018
Hotel is in a convenient location with easy access to the metro and buses. Paulista Ave is 1 block away. Shopping mall is across the street.
The area is easy to walk and is very safe. Many of the tourist locations and museums are within a 1-2 mile walking distance. Free day for many of the museums is on Saturday. Free day at MASP is on Tuesday.
Breakfast buffet is superb.
Con: the kitchen utensils and microwave should already be in the room before the guest arrives.
Pro: once I put the request in, the items were brought to the room within 30 min.
Con:The "safe" in the closet has no lock. Bedroom door doesn't lock.
M
M, 6-night trip
Verified Hotels.com guest review
8/10 Very good
22 January 2018
Very nice place to visit and come back
The hotel is really nice, almost on avenida paulista, in a shopping area. Its breaksfast has plenty of fruits, cakes and drinks. There's also two or three hot meals, even though I did not try them because it was summer. The hotel has a gym and a medium size pool at the top. One thing that can be improved is the air. There's only one air conditioner in each apartment enough for the bedroom but there's still the living room and the bathroom . It was hot there. Also the hotel dining room did not have air conditioner. Overall, people from the hotel were really nice and helpful, I phone the concierge because I needed something and the problem was solved almost instantly.
Avenida Paulista is a real shopping area even though its surroundings are pretty dangerous in a sense that I was afraid of visiting some local attractions because you really feel unsafe. You have to be aware all the time.
Favio
Favio, 3-night family trip
Verified Hotels.com guest review
8/10 Very good
26 February 2017
Close to everything
Good hotel behind Paulista street which is one of the main streets, shopping areas. Don't be discouraged by location upon arrival as it appears seedy, but you'll soon find out it's quite good. Hotel is getting old but rooms are good and comfortable.
Craig
Verified Expedia guest review
8/10 Very good
15 December 2015
First time in Brazil
They have one English speaker at desk who was helpful. As a first time traveler I did not understand the bathroom setup. I would recommend looking up online the differences in toilets and how to use in Brazil if its your first time. There is a shopping mall across the street with movie theater and food court. I laughed when I saw a KFC and then went and got more local food. Taxi cabs were plentiful on the main street one block away, but none of them had heard of the hotel so make sure you bring the address with you when you leave.
Robert
Verified Hotels.com guest review
8/10 Very good
6 April 2015
Back again
We've been a couple of times in this hotel years ago. The rooms are better now with the hardwood floors, the bathroom is really big and the breakfast is very good,
There are plenty of good restaurants, shops, movie teathers just across the street. When we go back to São Paulo we will probably stay at the Massis Five Stars again ;o)
Verified traveller
Verified Hotels.com guest review
6/10 Good
12 July 2014
hotel with good location but terrible staff
Hotel staff where very rude upon arrival, but after that the room was in good condition and breakfast was great!
Pedro
Verified Expedia guest review
6/10 Good
30 May 2014
Sao Paulo Biz Trip
Great location and great service. Hotel is a bit dated, but worked great for our needs.
RS
Verified Hotels.com guest review
10/10 Exceptional
7 September 2024
fabio
fabio, 2-night trip
Verified Hotels.com guest review
8/10 Very good
7 September 2024
Gostei
Hotel bom, quarto legal, café da manhã gostoso.
Rodrigo
Rodrigo, 1-night trip
Verified Hotels.com guest review
6/10 Good
18 July 2024
Para o preço… um pouco defasado
Imponente, quartos grandes com cama aconchegante mas ao mesmo tempo com itens um pouco desfasados e que nem funcionam. Ao chegar pra fazer login, o sistema tinha tido algum problema o que acabou me atrasando. Também não pude aproveitar o café da manhã do primeiro dia já que só conseguiram verificar minha reserva 2 minutos após o encerramento do cafe (mesmo tendo sido culpa deles a demora). No dia seguinte, fui pro café e não tinha mais vários itens como ovo mexido.
Monica
Monica, 1-night business trip
Verified Hotels.com guest review
2/10 Poor
24 June 2024
Alexandre
Alexandre, 1-night trip
Verified Hotels.com guest review
2/10 Poor
31 May 2024
Hotel Massis
Só vale a pena a localização. Hotel em péssimas condições pelo preço cobrado, só a recepção parece ter sido reformada, o restante está bem ruim. Móveis velhos, manchados, descascados, banheiro feio, TVs ultrapassadas, enfim, podiam cobrar metade do preço pelo que oferecem. Não voltarei
Rafael
Rafael, 1-night trip
Verified Hotels.com guest review
8/10 Very good
30 April 2024
Rodrigo
Rodrigo, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 April 2024
Ari
Ari, 2-night trip
Verified Hotels.com guest review
6/10 Good
21 March 2024
Na recepção da chegada não achei o atendente solicito com o futuro hóspede.
Empatia zero por uma pessoa que levou quase 14 horas até chegar.
A recepção precisa ser mais atenciosa.
No quarto, tive a recepção por uma barata.
Para completar, não estava o ar da recepção funcionando.
Eiras
Eiras, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
12 February 2024
BOM
Pontos Excelentes: a localização do hotel e o restaurante do próprio hotel, o HARRY'S, que tem uma excelente cozinha para almoço e jantar. Comemos um frango empanado com arroz de abacaxi maravilhoso! Gostaria que o restaurante tivesse uma iluminação mais intimista para o café da manhã.
Bonita piscina coberta no terraço.