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Best Western Plus The Charles Hotel

3.0 star property
Riverfront hotel with indoor pool, near Ameristar Casino St. Charles

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Photo gallery for Best Western Plus The Charles Hotel

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave
Exterior
Property amenity
Reception
Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
Nestled by the river, Best Western Plus The Charles Hotel offers a serene retreat. Enjoy a free breakfast buffet on the terrace, unwind by the firepit or take a refreshing dip in the indoor pool. With in-room WiFi and dry cleaning services, you'll feel at ease. Previous guests have praised this hotel for its delightful breakfast and helpful staff.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Electric vehicle charging point
  • Pet-friendly
  • Non-smoking
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • Indoor pool
  • Fitness centre
  • Business centre
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Reception fireplace
  • Vending machine
  • Laundry service
  • Self-serve laundry

Feel at home (6)

  • Rollaway/extra beds
  • Microwave
  • Private bathroom
  • Separate sitting area
  • Premium TV channels
  • Terrace
The current price is NZ$183
includes taxes & fees
15 Jun - 16 Jun

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Separate sitting area
Air conditioning
Fridge
LCD TV
Premium bedding
Blackout curtains
Pillow-top bed
Separate bedroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Separate sitting area
Air conditioning
Fridge
LCD TV
Premium bedding
Blackout curtains
Pillow-top bed
Separate bedroom
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Separate sitting area
Air conditioning
Fridge
LCD TV
Premium bedding
Blackout curtains
Pillow-top bed
Separate bedroom
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub (Bathtub )

Standard Room, 2 Queen Beds, Accessible, Bathtub (Bathtub )

Standard Room, 2 Queen Beds, Accessible, Bathtub (Bathtub )

Highlights

Separate sitting area
Air conditioning
Fridge
LCD TV
Premium bedding
Blackout curtains
Pillow-top bed
Separate bedroom
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub (Bathtub )

Standard Room, 1 King Bed, Accessible, Bathtub (Bathtub )

Standard Room, 1 King Bed, Accessible, Bathtub (Bathtub )

Highlights

Separate sitting area
Air conditioning
Fridge
LCD TV
Premium bedding
Blackout curtains
Pillow-top bed
Separate bedroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Highlights

Separate sitting area
Air conditioning
Fridge
LCD TV
Premium bedding
Blackout curtains
Pillow-top bed
Separate bedroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Separate sitting area
Air conditioning
Fridge
LCD TV
Premium bedding
Blackout curtains
Pillow-top bed
Separate bedroom
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

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  • Free breakfast
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The price is NZ$197
includes taxes & fees
16 Jun - 17 Jun
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About the area

Map
1425 South 5th Street, St. Charles, MO, 63301

What's nearby

  • Historic Main Street - 9 min walk - 0.8 km
  • Ameristar Casino St. Charles - 10 min walk - 0.8 km
  • St Charles Convention Center - 11 min walk - 1.0 km
  • Hollywood Casino Amphitheatre - 4 min drive - 5.3 km
  • Hollywood Casino - 7 min drive - 7.8 km

Getting around

  • Lambert-St. Louis International Airport (STL) - 11 min drive
  • St. Louis, MO (SUS-Spirit of St. Louis) - 21 min drive
  • Kirkwood Station - 22 min drive

Restaurants

  • ‪Texas Roadhouse - ‬5 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Cracker Barrel - ‬15 min walk
  • ‪Amerisports Bar & Grill - ‬12 min walk
  • ‪Buffalo Wild Wings - ‬9 min walk

About this property

Best Western Plus The Charles Hotel

Best Western Plus The Charles Hotel puts you a short five-minute drive from Ameristar Casino St. Charles and Hollywood Casino Amphitheatre. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Dennys, which serves American cuisine and is open for breakfast, lunch and dinner. A fitness centre and a terrace are offered, and in-room conveniences include fridges and microwaves. The helpful staff and breakfast get great marks from fellow travellers.

Languages

English, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 133 rooms
    • Arranged over 8 floors

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: 3:00 AM
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 21
    • Check-out time is 11 AM
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

Children

    • No cots (infant beds)

Pets

    • Pets allowed (dogs only)*
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free on-site self-parking
    • Free on-site motorhome/coach/lorry parking
    • Wheelchair-accessible parking and van parking on site
    • Electric vehicle charging point on site
    • On-site parking includes off-street options

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Free buffet breakfast 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in a common area
  • Barbecue grills

Working away

  • Business centre
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • Picnic area
  • Terrace
  • Fireplace in reception
  • Television in common areas
  • Fitness centre
  • An indoor pool
  • Banquet hall
  • Firepit
  • Outdoor furniture

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Visual alarms in hallways
  • Closed-captioned TV
  • Well-lit path to entrance
  • Step-free path to entrance
ROOM

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Premium bedding
  • Pillow-top mattress
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Fridge
  • Microwave

More

  • Daily housekeeping
  • In-room safe
STAR_OUTLINE

Special features

Dining

Dennys – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner.
MONETIZATION_ON

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge of USD 25.00 (subject to availability)
  • Late checkout can be arranged for an extra charge of USD 25.00 (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 10.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 25 per pet, per night (maximum USD 125.00 per stay)

Policies

This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Best Western Plus Charles
Best Western Plus Charles Hotel
Best Western Plus The Charles
Best Western Plus The Charles Hotel Hotel
Best Western Plus The Charles Hotel St. Charles
Best Western Plus The Charles Hotel Hotel St. Charles
HELP_OUTLINE

Frequently asked questions

Is there a pool at Best Western Plus The Charles Hotel?

Yes, there's an indoor pool.

Are pets allowed at Best Western Plus The Charles Hotel?

Yes, dogs are welcome. There's a charge of USD 25 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at Best Western Plus The Charles Hotel?

Yes, there's free self parking. Free motorhome/bus/lorry parking and electric car charging are available.

What are the check-in and check-out times at Best Western Plus The Charles Hotel?

Check-in start time: 3 PM; check-in end time: 3:00 AM. There's a charge of USD 25.00 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of USD 25.00 (subject to availability). Express check-out is available.

Is there an on-site casino at Best Western Plus The Charles Hotel?

No, this hotel doesn't have a casino, but Ameristar Casino St. Charles (10-min walk) and Hollywood Casino (7-min drive) are both nearby.

What is there to do at Best Western Plus The Charles Hotel and nearby?

Best Western Plus The Charles Hotel has an indoor pool and a fitness centre, as well as a picnic area.

What's the area around Best Western Plus The Charles Hotel like?

Best Western Plus The Charles Hotel is located by the river, a short 10-minute walk from Ameristar Casino St. Charles and 11 minutes' walk from Historic Main Street. Travellers give top marks for the hotel's prime location.

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Best Western Plus The Charles Hotel Reviews

Reviews

8.0

Very good

8.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Bed
Bathroom
Toilet
Location
Elevator
Shower
Restaurant

What guests liked

  • Breakfast options were varied and of high quality with many guests praising the selection and quality. (90 reviews)
  • The property offers a convenient location with a good selection of dining options nearby. (7 reviews)
  • The pool was a highlight, being clean, spacious, and open at 5am, with many guests enjoying its amenities. (11 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Staff was great! Comfy beds, breakfast excellent. Safe area. Dining walkable.
John, 1-night trip

10/10 Exceptional

I've been coming to this Hotel for years. It's the only place I stay. Great staff, facilities and amenities...location and accessibility to St Charles and surrounding communities are perfect! Whatever your circumstance...enjoy!
Danny, 1-night trip

8/10 Very good

Good value

Nice hotel with friendly staff
Frank, 2-night trip

10/10 Exceptional

Excellent place to stay

We enjoyed our stay at this hotel. It was in a convenient location. The staff members were great. The pool was a nice size. The breakfast was standard.
Amanda, 2-night trip

10/10 Exceptional

James, at check-in, was most helpful, polite and respectful of our needs. He was a blessing after a long day of traveling. Wish other places had personnel like James.
ann, 2-night trip

2/10 Poor

Horrible WiFi, toilet ankle high,
Tracy, 1-night trip

10/10 Exceptional

Convenient location with good selection for dining close by
Robert, 2-night trip

8/10 Very good

Awesome Hotel -- Poor internet

Awesome Hotel. Internet was HORRIBLE. The front desk acknowledged that the hotel has poor internet which I don't understand as it's next door to a casino and convention center. The Internet is so bad that it's false advertising to even claim there is wifi. Shame, as everything else was superb.
patrick, 1-night trip

6/10 Good

Carpets need a major cleaning. They felt sticky and gross. Had to keep shoes on at all times.
Hope, 1-night trip

6/10 Good

Don't go if you Need wifi or breakfast

The wifi didn't work. I was hoping to get a bit of work done while I was there but the wifi was cutting out so much that I gave up. Breakfast always seemed to be closed when we went there. The place was clean and the staff were friendly
Darius, 3-night trip

10/10 Exceptional

Affordable, clean, and great location

Clean room, helpful and nice staff
Danielle, 1-night trip

10/10 Exceptional

I stay here alot its affordable quite and clean will continue to stay here occasionally love this hotel
David, 1-night trip

8/10 Very good

great area
Adrienne, 2-night trip

10/10 Exceptional

Staff was very friendly and knowledgeable fast check in explained everything room was very clean
Richard, 1-night trip

6/10 Good

We got there about 11pm and the desk clerk was kinda rude and the weed smell in the motel was awful
Norma, 2-night trip

8/10 Very good

The hotel was nice and convenient to the interstate
Paul, 1-night trip

10/10 Exceptional

Excellent complimentary breakfast with lots of options.
Susan, 1-night trip

10/10 Exceptional

Vacation

Great friendly staff. Great central location for visiting my family. Great breakfast.
8-night trip

10/10 Exceptional

Everything went well
Trevion, 1-night trip

6/10 Good

Not very clean

Room wasn't very clean. Bed sheets looked dirty.
howard, 1-night trip

8/10 Very good

My wife and I spent a quick night stay. We caught an early morning flight out of Lambert. We found this facility clean and very accommodating during our short stay.
Jeff, 1-night trip

10/10 Exceptional

Always a positive check in experience! Pool was clean, hot chocolate in lobby was a plus! Always enjoy staying here, worth the money.
Lauren, 1-night trip

10/10 Exceptional

Right by bass pro shop, and a Texas Roadhouse.
Timothy, 1-night trip

10/10 Exceptional

Great night stay

The front desk guy who checked us in was amazing! Told us places to enjoy a nice dinner and was just so kind. Only downside was when we came in a guy was smoking and we had to walk through it which as a non smoker is gross and disrespectful. No fault of the hotel though.
Stacey, 1-night trip

6/10 Good

Property manager was very nice and very helpful on helping us find different vendors in the area.
Cassandra, 2-night trip