Nestled by the river, Best Western Plus The Charles Hotel offers a serene retreat. Enjoy a free breakfast buffet on the terrace, unwind by the firepit or take a refreshing dip in the indoor pool. With in-room WiFi and dry cleaning services, you'll feel at ease. Previous guests have praised this hotel for its delightful breakfast and helpful staff.
Reviews
8.08.0 out of 10
Very good
Popular amenities
Electric vehicle charging point
Pet-friendly
Non-smoking
Free parking
Main amenities (12)
Daily housekeeping
Indoor pool
Fitness centre
Business centre
Meeting rooms
Terrace
24-hour front desk
Coffee/tea in a common area
Reception fireplace
Vending machine
Laundry service
Self-serve laundry
Feel at home (6)
Rollaway/extra beds
Microwave
Private bathroom
Separate sitting area
Premium TV channels
Terrace
The current price is NZ$184
NZ$184
includes taxes & fees
15 Jun - 16 Jun
Room options
Available filters for rooms
Showing 7 of 7 rooms
View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
Highlights
Separate sitting area
Air conditioning
Fridge
LCD TV
Premium bedding
Blackout curtains
Pillow-top bed
Separate bedroom
30 sq m
Sleeps 2
1 King Bed
View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave
Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave
Highlights
Separate sitting area
Air conditioning
Fridge
LCD TV
Premium bedding
Blackout curtains
Pillow-top bed
Separate bedroom
38 sq m
Sleeps 2
1 King Bed
View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
Highlights
Separate sitting area
Air conditioning
Fridge
LCD TV
Premium bedding
Blackout curtains
Pillow-top bed
Separate bedroom
38 sq m
Sleeps 4
2 Queen Beds
View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub (Bathtub )
Standard Room, 2 Queen Beds, Accessible, Bathtub (Bathtub )
Highlights
Separate sitting area
Air conditioning
Fridge
LCD TV
Premium bedding
Blackout curtains
Pillow-top bed
Separate bedroom
30 sq m
Sleeps 4
2 Queen Beds
View all photos for Standard Room, 1 King Bed, Accessible, Bathtub (Bathtub )
Standard Room, 1 King Bed, Accessible, Bathtub (Bathtub )
Highlights
Separate sitting area
Air conditioning
Fridge
LCD TV
Premium bedding
Blackout curtains
Pillow-top bed
Separate bedroom
30 sq m
Sleeps 2
1 King Bed
View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub
Standard Room, 1 King Bed, Non Smoking, Jetted Tub
Highlights
Separate sitting area
Air conditioning
Fridge
LCD TV
Premium bedding
Blackout curtains
Pillow-top bed
Separate bedroom
30 sq m
Sleeps 2
1 King Bed
View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
Ameristar Casino St. Charles - 10 min walk - 0.8 km
St Charles Convention Center - 11 min walk - 1.0 km
Hollywood Casino Amphitheatre - 4 min drive - 5.3 km
Hollywood Casino - 7 min drive - 7.8 km
Getting around
Lambert-St. Louis International Airport (STL) - 11 min drive
St. Louis, MO (SUS-Spirit of St. Louis) - 21 min drive
Kirkwood Station - 22 min drive
Restaurants
Texas Roadhouse - 5 min walk
McDonald's - 4 min walk
Cracker Barrel - 15 min walk
Amerisports Bar & Grill - 12 min walk
Buffalo Wild Wings - 9 min walk
About this property
Best Western Plus The Charles Hotel
Best Western Plus The Charles Hotel puts you a short five-minute drive from Ameristar Casino St. Charles and Hollywood Casino Amphitheatre. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Dennys, which serves American cuisine and is open for breakfast, lunch and dinner. A fitness centre and a terrace are offered, and in-room conveniences include fridges and microwaves. The helpful staff and breakfast get great marks from fellow travellers.
Languages
English, Spanish
More about this property
VISIBILITY
At a glance
Hotel size
133 rooms
Arranged over 8 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: 3:00 AM
Express check-out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 21
Check-out time is 11 AM
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
No cots (infant beds)
Pets
Pets allowed (dogs only)*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Free on-site motorhome/coach/lorry parking
Wheelchair-accessible parking and van parking on site
Electric vehicle charging point on site
On-site parking includes off-street options
Other information
Smoke-free property
LOB_HOTELS
Property amenities
Food and drink
Free buffet breakfast 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
Coffee/tea in a common area
Barbecue grills
Working away
Business centre
Meeting rooms
Conference space
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
Picnic area
Terrace
Fireplace in reception
Television in common areas
Fitness centre
An indoor pool
Banquet hall
Firepit
Outdoor furniture
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible van parking
Wheelchair-accessible path to lift
Visual alarms in hallways
Closed-captioned TV
Well-lit path to entrance
Step-free path to entrance
ROOM
Room amenities
Be entertained
32-inch LCD TV
Premium cable channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout curtains
Premium bedding
Pillow-top mattress
Rollaway/extra bed (surcharge)
What to enjoy
Separate sitting area
Freshen up
Private bathroom
Shower/bath combination
Designer toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Fridge
Microwave
More
Daily housekeeping
In-room safe
STAR_OUTLINE
Special features
Dining
Dennys – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner.
MONETIZATION_ON
Fees & policies
Optional extras
Early check-in can be arranged for an extra charge of USD 25.00 (subject to availability)
Late checkout can be arranged for an extra charge of USD 25.00 (subject to availability)
Children & extra beds
Rollaway beds are available for USD 10.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 25 per pet, per night (maximum USD 125.00 per stay)
Policies
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Best Western Plus Charles
Best Western Plus Charles Hotel
Best Western Plus The Charles
Best Western Plus The Charles Hotel Hotel
Best Western Plus The Charles Hotel St. Charles
Best Western Plus The Charles Hotel Hotel St. Charles
HELP_OUTLINE
Frequently asked questions
Is there a pool at Best Western Plus The Charles Hotel?
Yes, there's an indoor pool.
Are pets allowed at Best Western Plus The Charles Hotel?
Yes, dogs are welcome. There's a charge of USD 25 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Best Western Plus The Charles Hotel?
Yes, there's free self parking. Free motorhome/bus/lorry parking and electric car charging are available.
What are the check-in and check-out times at Best Western Plus The Charles Hotel?
Check-in start time: 3 PM; check-in end time: 3:00 AM. There's a charge of USD 25.00 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of USD 25.00 (subject to availability). Express check-out is available.
Is there an on-site casino at Best Western Plus The Charles Hotel?
No, this hotel doesn't have a casino, but Ameristar Casino St. Charles (10-min walk) and Hollywood Casino (7-min drive) are both nearby.
What is there to do at Best Western Plus The Charles Hotel and nearby?
Best Western Plus The Charles Hotel has an indoor pool and a fitness centre, as well as a picnic area.
What's the area around Best Western Plus The Charles Hotel like?
Best Western Plus The Charles Hotel is located by the river, a short 10-minute walk from Ameristar Casino St. Charles and 11 minutes' walk from Historic Main Street. Travellers give top marks for the hotel's prime location.
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Best Western Plus The Charles Hotel Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
8.6/10
Staff & service
8.0/10
Amenities
7.6/10
Property conditions & facilities
7.8/10
Eco-friendliness
Popular mentions
Room
Service staff
Breakfast
Bed
Bathroom
Toilet
Location
Elevator
Shower
Restaurant
What guests liked
Breakfast options were varied and of high quality with many guests praising the selection and quality. (90 reviews)
The property offers a convenient location with a good selection of dining options nearby. (7 reviews)
The pool was a highlight, being clean, spacious, and open at 5am, with many guests enjoying its amenities. (11 reviews)
I've been coming to this Hotel for years. It's the only place I stay. Great staff, facilities and amenities...location and accessibility to St Charles and surrounding communities are perfect!
Whatever your circumstance...enjoy!
Danny
Danny, 1-night trip
8/10 Very good
21 May 2025
Good value
Nice hotel with friendly staff
Frank
Frank, 2-night trip
10/10 Exceptional
16 May 2025
Excellent place to stay
We enjoyed our stay at this hotel. It was in a convenient location. The staff members were great. The pool was a nice size. The breakfast was standard.
Amanda
Amanda, 2-night trip
10/10 Exceptional
15 May 2025
James, at check-in, was most helpful, polite and respectful of our needs. He was a blessing after a long day of traveling. Wish other places had personnel like James.
ann
ann, 2-night trip
10/10 Exceptional
25 February 2025
Convenient location with good selection for dining close by
Robert
Robert, 2-night trip
6/10 Good
10 June 2025
Carpets need a major cleaning. They felt sticky and gross. Had to keep shoes on at all times.
Hope
Hope, 1-night trip
6/10 Good
16 May 2025
Don't go if you Need wifi or breakfast
The wifi didn't work. I was hoping to get a bit of work done while I was there but the wifi was cutting out so much that I gave up. Breakfast always seemed to be closed when we went there. The place was clean and the staff were friendly
Darius
Darius, 3-night trip
10/10 Exceptional
1 February 2025
Affordable, clean, and great location
Clean room, helpful and nice staff
Danielle
Danielle, 1-night trip
10/10 Exceptional
31 December 2024
I stay here alot its affordable quite and clean will continue to stay here occasionally love this hotel
David
David, 1-night trip
8/10 Very good
7 January 2025
great area
Adrienne
Adrienne, 2-night trip
10/10 Exceptional
1 January 2025
Staff was very friendly and knowledgeable fast check in explained everything room was very clean
Richard
Richard, 1-night trip
6/10 Good
14 April 2025
We got there about 11pm and the desk clerk was kinda rude and the weed smell in the motel was awful
Norma
Norma, 2-night trip
8/10 Very good
2 December 2024
The hotel was nice and convenient to the interstate
Paul
Paul, 1-night trip
10/10 Exceptional
29 October 2024
Excellent complimentary breakfast with lots of options.
Susan
Susan, 1-night trip
10/10 Exceptional
26 December 2024
Vacation
Great friendly staff. Great central location for visiting my family. Great breakfast.
Verified traveller
8-night trip
10/10 Exceptional
26 February 2025
Everything went well
Trevion
Trevion, 1-night trip
6/10 Good
14 April 2025
Not very clean
Room wasn't very clean. Bed sheets looked dirty.
howard
howard, 1-night trip
8/10 Very good
13 January 2025
My wife and I spent a quick night stay. We caught an early morning flight out of Lambert. We found this facility clean and very accommodating during our short stay.
Jeff
Jeff, 1-night trip
10/10 Exceptional
22 December 2024
Always a positive check in experience! Pool was clean, hot chocolate in lobby was a plus! Always enjoy staying here, worth the money.
Lauren
Lauren, 1-night trip
10/10 Exceptional
15 January 2025
Right by bass pro shop, and a Texas Roadhouse.
Timothy
Timothy, 1-night trip
10/10 Exceptional
8 February 2025
Great night stay
The front desk guy who checked us in was amazing! Told us places to enjoy a nice dinner and was just so kind. Only downside was when we came in a guy was smoking and we had to walk through it which as a non smoker is gross and disrespectful. No fault of the hotel though.
Stacey
Stacey, 1-night trip
6/10 Good
18 January 2025
Property manager was very nice and very helpful on helping us find different vendors in the area.
Cassandra
Cassandra, 2-night trip
10/10 Exceptional
17 December 2024
Everything was perfect after a long day of driving.