Guests
All properties in Cologne, North Rhine-Westphalia, Germany

Pullman Cologne

Luxury hotel with spa, near Wallraf-Richartz-Museum

  • Free WiFi
From
NZ$175

Restrictions related to your trip

  • Due to COVID-19, this property’s food and beverage options may be limited.

Image gallery

  • Deluxe Room, 1 King Bed (Domblick) - Guest Room View
  • Deluxe Room, 1 King Bed (Domblick) - Guest Room View
  • Deluxe Suite, 1 King Bed - Bathroom
  • Superior Room, 1 King Bed - Bathroom
  • Deluxe Room, 1 King Bed (Domblick) - Guest Room View
Deluxe Room, 1 King Bed (Domblick) - Guest Room View. Image 1 of 50.
1 / 50Deluxe Room, 1 King Bed (Domblick) - Guest Room View
Helenenstr. 14, Cologne, 50667, NW, Germany
8.8.Fabulous.
  • Great hotel close to everything with lovely clean rooms and very friendly staff

    Dec 2, 2021

  • Lovely hotel, very comfortable, excellent friendly staff and good location

    Nov 14, 2021

See all 247 reviews

Official standards

This property advises that it adheres to ALLSAFE (Accor Hotels) and guide to reopening vacation rentals (DTV & DFV - Germany) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Guests are provided with free hand sanitizer

Guests rated location

Shopping
Walkable
Quiet
Convenient
Dining options
  • Free WiFi
  • Parking available
  • Bathtub
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 275 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Breakfast available
  • Fitness center

For families

  • Free cribs/infant beds
  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Rollaway/extra beds (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom

What’s around

  • In Innenstadt
  • City Hall - 15 min walk
  • Romano-Germanic Museum - 15 min walk
  • Alter Markt - 16 min walk
  • Great St. Martin Church - 17 min walk
  • University of Cologne - 30 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Superior Room, 1 King Bed
  • Deluxe Room, 1 King Bed
  • Deluxe Suite, 1 King Bed
  • Deluxe Room, 1 King Bed (Domblick)
  • Superior Room, 2 Twin Beds

What’s around

Landmarks

  • In Innenstadt
  • City Hall - 15 min walk
  • Romano-Germanic Museum - 15 min walk
  • Alter Markt - 16 min walk
  • Great St. Martin Church - 17 min walk
  • University of Cologne - 30 min walk
  • Cologne Zoo - 39 min walk
  • Wallraf-Richartz-Museum - 14 min walk
  • RheinEnergieStadion - 4.7 mi / 7.5 km
  • Palladium - 5.6 mi / 9 km

Getting around

  • Cologne - Bonn Airport (CGN) - 14 min drive
  • Duesseldorf International Airport (DUS) - 35 min drive
  • Cologne West Station - 12 min walk
  • Köln Dom/Central Station (tief) - 15 min walk
  • Cologne Central Station - 15 min walk
  • Friesenplatz U-Bahn - 6 min walk
  • Appellhofplatz Breite Strasse U-Bahn - 7 min walk
  • Neumarkt U-Bahn - 9 min walk
map
See on map
Helenenstr. 14, Cologne, 50667, NW, Germany

At a glance

Hotel size

  • This hotel has 275 rooms
  • This hotel is arranged over 12 floors

Arriving/leaving

  • Check-in time 3 PM-5:30 AM
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • Due to COVID-19, this property’s food and beverage options may be limited.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting/childcare*

Pets

  • Pets allowed*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (EUR 27 per night)
  • Wheelchair-accessible parking on site
  • Offsite parking nearby (EUR 27 per night)

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Taking the kids?

  • In-room childcare (surcharge)

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)

Things to do

  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)

Working away

  • Business center
  • Meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Year Built - 1971
  • Elevator
  • Safe-deposit box at front desk
  • Terrace
  • Library

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift

Languages Spoken

  • Dutch
  • English
  • French
  • German
  • Italian
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Pay movies
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

The onsite spa has massage/treatment rooms. Services include facials and body treatments. The spa is equipped with a sauna and a steam room.

The spa is open daily.

Dining

E.l.f. - Onsite brasserie. Open daily.

LAB12 - Onsite bar. Open select days.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges by the property at check-in or check-out:

  • A city tax is imposed by the city of Cologne. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A 5.00 percent city/local tax will be charged

Optional extras

  • Wired Internet access is available in guestrooms for EUR 9.90 per 24-hour period (rates may vary)
  • Buffet breakfast is offered for an extra charge of EUR 27 per person (approximately)

Children & extra bedsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for EUR 35.0 per night
  • Babysitting/childcare is available for an extra charge

PetsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pets are allowed for an extra charge of EUR 18 per pet, per night

ParkingPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Self parking costs EUR 27 per night
  • Parking is available nearby and costs EUR 27 per night

Pool, spa & gym (if applicable)Pay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

This property affirms that it adheres to the cleaning and disinfection practices of guide to reopening vacation rentals (DTV & DFV - Germany).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards and cash.

Also known as

  • Cologne Pullman
  • Pullman Cologne
  • Pullman Hotel Cologne
  • Pullman Cologne Hotel
  • Pullman Cologne Hotel Cologne
  • Pullman Cologne Hotel
  • Pullman Cologne Cologne
  • Pullman Cologne Hotel Cologne

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Pullman Cologne does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs EUR 27 per night.
  • Yes, pets are welcome. There's a charge of EUR 18 per pet, per night. Food and water bowls are available.
  • You can check in from 3 PM - 5:30 AM. Check-out time is noon. Contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant, d.light. Nearby restaurants include Bastians (3-min walk), Heising und Adelmann (3-min walk), and Brauerei Päffgen (4-min walk).
  • Pullman Cologne has a spa and a fitness center.
8.8.Fabulous.
  • 10.0.Exceptional

    Recommended

    Great hotel, comfortable rooms, clean and spacious. Continental breakfast was ok, good selection. Shame the restaurant wasn't open in the evening (only bar).

    Aleksandra, 2 night business trip, Nov 3, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Were at Anuga. The hotel is good located, close to city center.

    René, 2 night business trip, Oct 7, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Nice stay in Cologne

    We enjoyed our stay. The room was clean and large with a great shower, and the hotel was not much more than a 10-minute walk from the Rhine and heart of the city center. Would recommend!

    Kevin, 2 night trip, Sep 30, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Very good hotel

    Very nice hotel, close to city centre with very good services.

    Mihai, 3 night business trip, Sep 28, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Property in very good shape,high end covid security,thanks to covid the restaurant offers only breakfast buffet for 27 euro(the gront desk restaurant told us nithing a la carte,bufett only))😬and the dinner selection is very limited,but not easy in this times,otherwise Bar staff,front desk,housekeeping,superb,excellent,thanks for a wonderful stay

    Axel, 14 night romance trip, Aug 1, 2021

    Verified Expedia guest review

  • 6.0.Good

    Not so good.

    Tom, 1 night business trip, May 27, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great stay!

    Great hotel. Excellent hospitality. I would recommend this hotel

    Amelie, 1 night trip, Feb 27, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    Good hotel, terrible bed!

    Good hotel, nice facilities and clean! But the bed was soooo terrible! The worse bed I ever stayed in Europe! Got a back pain just in one night.

    Alex, 1 night trip with friends, Feb 9, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Close to restaurant and walking distance to City Center

    MsWalker, 3 night family trip, Feb 5, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Amazing :)

    Amazing hotel. Amazing service . Amazing breakfast. Amazing location .

    Joost, 1 night trip, Dec 27, 2019

    Verified Hotels.com guest review

See all 247 reviews