Nestled in a shopping district, Bay Gardens Hotel offers an eco-friendly retreat with a white sand beach and free beach shuttle. Enjoy breakfast at the Caribbean cuisine restaurant Spices or unwind with a drink from the poolside bar. With 3 outdoor pools, sun loungers, and helpful staff nearby guests can take advantage of express check-in and luggage storage.
Splash Island Water Park Saint Lucia - 17 min walk - 1.5 km
Friday Night Street Party - 3 min drive - 2.7 km
Daren Sammy Cricket Ground - 5 min drive - 3.0 km
Getting around
Castries (SLU-George F. L. Charles) - 26 min drive
Vieux Fort (UVF-Hewanorra Intl.) - 99 min drive
Free local area shuttle
Airport shuttle (surcharge)
Free beach shuttle
Free theme park shuttle
Restaurants
KFC - 3 min walk
Spinnakers Restaurant & Beach Bar - 16 min walk
KeeBee's - 6 min walk
Key Largo - 8 min walk
Royal Palm Bar - 8 min walk
About this property
Bay Gardens Hotel
Bay Gardens Hotel is a great choice for your beach stay in Gros Islet, putting you near activities such as scuba-diving, snorkelling and surfing/body boarding. 3 outdoor pools provide a splash of fun, and guests can also take advantage of a 24-hour fitness centre. Offering a poolside location, Spices serves Caribbean cuisine and is open for breakfast, lunch and dinner. Other highlights at this eco-friendly hotel include a poolside bar, a theme park shuttle and a beach shuttle. The helpful staff and location get great marks from fellow travellers.
All-inclusive
All-inclusive room rates at Bay Gardens Hotel are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Food and beverages
All buffet and à la carte meals, snacks and beverages included
Room service during certain hours
Meals and beverages at companion properties
Activities and facilities/equipment
All on-site activities and use of facilities and equipment are included.
Water activities
Kayaking
Sailing
Land activities
Fitness facilities
Lessons/classes/games
Aerobics
Pilates
Water fitness
Entertainment
On-site entertainment and activities
On-site live performances
Languages
English
At a glance
Hotel size
87 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in/out available
Minimum check-in age – 18
Check-out time is 11 AM
Contactless check-out
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
Transfers
Airport shuttle on request (available 24 hours a day)*
Off-site
Free area shuttle
Free beach shuttle
Free theme park shuttle
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 7:00 AM–10:00 AM
Restaurant
Bar/lounge
Poolside bar
Free reception (selected days)
Room service (limited hours)
Travelling with children
Children stay for free (see details)
Free local shuttle
Childcare in room (surcharge)
Children's menu
What to do
Free beach shuttle
Beach nearby
Bike rentals nearby
Ecotours nearby
Golf lessons nearby
Hiking/biking trails nearby
Horse riding nearby
Kayaking nearby
Scuba-diving nearby
Scooter/moped hire nearby
Zip-lining nearby
Working away
Business centre
Meeting room
Computer station
Conference centre (2153 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Porter/bellhop
Free beach shuttle
Pool loungers
Facilities
5 buildings/towers
Built in 1995
Safe-deposit box at front desk
Garden
Library
24-hour fitness centre
3 outdoor pools
Banquet hall
Accessibility
Wheelchair-accessible
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Room amenities
Be entertained
Television
Premium cable channels
Home comfort
Air conditioning
Ceiling fan
Minibar
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Blackout curtains
Turndown service
Bed sheets provided
Freshen up
Private bathroom
Shower/bath combination
Free toiletries
Hairdryer
Towels
Stay connected
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Access via exterior corridors
Special features
Dining
Spices – This poolside restaurant specialises in Caribbean cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Awards and affiliations
Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: USD 6.00 per person, per night
Optional extras
Airport shuttle service is offered for an extra charge of USD 90 per vehicle (one-way. Maximum occupancy 3)
Children & extra beds
In-room babysitting is available for an extra charge
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher and a smoke detector on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Bay Gardens
Bay Gardens Gros Islet
Bay Gardens Hotel
Bay Gardens Hotel Gros Islet
Bay Gardens Castries
Hotel Bay Gardens
Bay Gardens Hotel St. Lucia/Gros Islet
Frequently asked questions
Does Bay Gardens Hotel offer free cancellation for a full refund?
Yes, Bay Gardens Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Bay Gardens Hotel?
Yes, there are 3 outdoor pools.
Are pets allowed at Bay Gardens Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Bay Gardens Hotel?
Yes, there's free self parking.
Is an airport shuttle service offered by Bay Gardens Hotel?
Yes, an airport shuttle is available. The charge is USD 90 per vehicle one-way.
What are the check-in and check-out times at Bay Gardens Hotel?
Check-in start time: 4 PM; check-in end time: midnight. Check-out time is 11 AM. Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Bay Gardens Hotel and nearby?
Have fun with activities such as cycling, hiking and horse riding, and practise your swing at the nearby golf course. Additional recreation nearby includes ecotours and segway hire. Enjoy a swim in one of the 3 outdoor swimming pools or use the hotel's other amenities, which include a 24-hour fitness centre and a garden.
Are there restaurants at or near Bay Gardens Hotel?
Yes, Spices offers Caribbean cuisine and poolside dining.
What's the area around Bay Gardens Hotel like?
Bay Gardens Hotel is a short 16-minute walk from Reduit Beach and 16 minutes' walk from Rodney Bay Marina. Travellers give top marks for the hotel's prime location.
Have a question?
Beta
Get instant answers with AI powered search of property information and reviews.
Bay Gardens Hotel Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.6/10
Staff & service
7.8/10
Amenities
8.0/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Exceptional
10 March 2025
Amazing stay!
Amazing stay at a great location. Breakfast was particularly good. Friendly and welcoming staff. Added bonus of a free shuttle to the beach and use of sister property is very much appreciated.
Odette
Odette, 3-night trip
10/10 Exceptional
18 February 2025
Outstanding
St. Lucia is beautiful because of its people. The stay at Bay Gardens we pleasant. The food and accommodation were excellent. I would recommend staying here.
Youlanda
Youlanda, 1-night trip
8/10 Very good
3 January 2025
Convenient location and clean rooms. Breakfast could be better but still sufficient.
Abryana
Abryana, 3-night trip
8/10 Very good
30 November 2024
The location is very convenient. The staff is always so friendly and helpful.
Shauneille Elaine
Shauneille Elaine, 7-night trip
10/10 Exceptional
8 November 2024
Great Time Friendly People Staff Helpful at the Hotel
MR JAGJIT SINGH
MR JAGJIT SINGH, 1-night trip
8/10 Very good
31 December 2024
Staff are genuine humane people, considerate and kind. In addition they are very respectful.
Laura
Laura, 7-night trip
10/10 Exceptional
1 January 2025
Every single staff member is AMAZING!!! Excited to go back soon!!
Thank you all for treating my family and I like family ♥️
Thanks,
Mimi
Meissa
Meissa, 7-night trip
8/10 Very good
27 October 2024
Great stay at a Boutique hotel.
ATHENA
ATHENA, 1-night trip
8/10 Very good
17 December 2024
The location was convenient foe a concert nearby
Theresa
Theresa, 5-night trip
10/10 Exceptional
27 September 2024
Clean quiet comfortable great staff great food Awesome pools
Angela
Angela, 1-night trip
10/10 Exceptional
24 December 2024
Everyone were friendly and rooms were cleaned daily. Beds was comfortable. I give the entire staff an 5 between 1-5 with 5 being the best! Next trip I will make sure to come back here and I would recommend to everyone.
Sirita
Sirita, 4-night trip
6/10 Good
14 January 2025
Lovely hotel…minor flaws
Very nice hotel, majority of the staff are friendly enough. The bedding needs to be rethought as it’s extremely thin and you can’t leave the AC off as the room then gets too hot. Breakfast wasn’t the greatest but they can accommodate you which is good.
Lerdeen
Lerdeen, 1-night trip
10/10 Exceptional
30 September 2024
Property is close to shopping areas the staff is friendly the rooms are clean.
sean
sean, 2-night trip
10/10 Exceptional
18 October 2024
The staff made the place feel like home
Prisca
Prisca, 2-night trip
6/10 Good
26 December 2024
Not a lot to do
Rodney E
Rodney E, 6-night trip
8/10 Very good
9 September 2024
Location, Food 10/10
Satara
Satara, 3-night trip
8/10 Very good
16 October 2024
Property was nice.
Bernadette
Bernadette, 4-night trip
8/10 Very good
30 September 2024
Good stay
Michael
Michael, 1-night trip
10/10 Exceptional
17 April 2024
Staff, food options and location make this a great place to stay with the family.
Christopher
Christopher, 9-night trip
8/10 Very good
24 June 2024
Great breakfast and friendly staff.
Lucretia
Lucretia, 1-night trip
8/10 Very good
21 October 2024
It was nice
Kieyana
Kieyana, 2-night trip
10/10 Exceptional
18 September 2024
The property was clean and well kept the rooms was nice and fully furnished.
Debbie Ann Stacy Bailey
Debbie Ann Stacy Bailey, 5-night trip
2/10 Poor
22 December 2024
Great staff, no hot water, fire alarms several times at night, noisy, bad water pressure, etc.
Benjamin
Benjamin, 5-night trip
8/10 Very good
25 July 2024
Location convinient and there is a shuttle to the beach property.
Nisha
Nisha, 3-night trip
6/10 Good
25 December 2024
Cons
Food service was delayed on busy days.
Ants in the room and coffee machine inside room
Mattress and pillow were not comfortable to get a good night sleep.
Pros
Near to the mall and Rodney Bay Street and restaurant
Food and pizza were good in the spice restaurant.
Shuttle service was good to other resort and beach
Taxi service was available outside the hotel