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La Casa de los Balcones

3.0 star property
City centre hotel, steps from Plaza de Armas Chachapoyas

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for La Casa de los Balcones

View from room
Deluxe Room
View from room
Exterior
Miscellaneous

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Airport transfer
    Airport transfer
  • Non-smoking
    Non-smoking
  • Free breakfast
    Free breakfast
  • Free WiFi
    Free WiFi
  • Laundry facilities
    Laundry facilities
Main amenities
  • Daily housekeeping
  • Airport shuttle
  • Terrace
  • Coffee/tea in a common area
  • Library
  • Front desk safe
  • Fridge in a common area
  • Water dispenser
  • Laundry service
  • Self-serve laundry
  • Luggage storage
  • Limited hour front desk
Feel at home
  • Children stay free
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Blackout curtains

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

Highlights

Balcony or patio
Individually furnished
Individually decorated
Smart TV
Down duvet
Blackout curtains
Private bathroom
Rainfall showerhead
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Room

Junior Room

Junior Room

Highlights

Balcony or patio
Individually furnished
Individually decorated
Smart TV
Down duvet
Blackout curtains
Private bathroom
Rainfall showerhead
  • Sleeps 2
  • 1 Double Bed

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About the area

Map
Jr Triunfo 828, Chachapoyas, Amazonas

What's nearby

  • Plaza de Armas Chachapoyas - 2 min walk - 0.2 km
  • National Institute of Culture Museum - 3 min walk - 0.3 km
  • Miradors - 4 min walk - 0.3 km
  • Huancas Lookout - 11 min drive - 8.5 km
  • Cerro Pena Banca - 19 min drive - 13.1 km

Getting around

  • Chachapoyas (CHH) - 16 min drive
  • Jaen (JAE-Shumba) - 76.1 miles/122.4 km
  • Airport shuttle (surcharge)

Restaurants

  • ‪Café Vivari - ‬2 min walk
  • ‪Amazonika Restaurant - ‬1 min walk
  • ‪La Reina - Licores - ‬3 min walk
  • ‪El Batán del Tayta - ‬2 min walk
  • ‪Maná Coffee And Chocolate - ‬2 min walk

About this property

La Casa de los Balcones

Located just 3.2 mi (5.1 km) from the airport, La Casa de los Balcones offers a shuttle (available on request). Free perks include WiFi and continental breakfast daily between 7:00 AM and 9:00 AM.

Languages

English, Spanish

At a glance

Hotel size

  • 18 rooms

Arriving/Leaving

  • Check-in start time: 2:00 PM; check-in end time: 11:00 PM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • The front desk is open daily from 6:00 AM - 10:00 PM
  • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (4 years old and younger) stay free when occupying the parent or guardian's room using existing bedding, but may not be eligible for free breakfast

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking

Transfers

  • Airport shuttle from 8:00 AM to 5:00 PM*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 7:00 AM–9:00 AM
  • Coffee/tea in a common area
  • Free daily reception
  • Shared fridge
  • Water dispenser

Travelling with children

  • Children stay for free (see details)

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Outdoor furniture

Room amenities

Be entertained

  • 40-inch Smart TV
  • Cable TV channels

Sleep well

  • Down duvet
  • Blackout curtains
  • Bed sheets provided

What to enjoy

  • Balcony or patio
  • Individually furnished and decorated

Freshen up

  • Rainfall shower heads
  • Shower only
  • Soap and shampoo
  • Hairdryer (on request)
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travellers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

Optional extras

  • Airport shuttle service is offered for an extra charge of PEN 100 per person (return)
  • Late checkout can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Airport shuttle for children between the ages of 4 and 17 costs PEN 100 (return)
  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorised responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarised supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.

Policies

Only registered guests are allowed in the guestrooms.
This property accepts credit cards, debit cards and cash.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
Property Registration Number 10465827047

Also known as

La Casa de los Balcones Hotel
La Casa de los Balcones Chachapoyas
La Casa de los Balcones Hotel Chachapoyas

Frequently asked questions

Does La Casa de los Balcones offer free cancellation for a full refund?
Yes, La Casa de los Balcones does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at La Casa de los Balcones?
Sorry, pets aren't allowed.
Is parking offered on site at La Casa de los Balcones?
Sorry, there's no on-site parking at La Casa de los Balcones.
Is an airport shuttle service offered by La Casa de los Balcones?
Yes, an airport shuttle is available from 8:00 AM to 5:00 PM on request. The charge is PEN 100 per person return.
What are the check-in and check-out times at La Casa de los Balcones?
Check-in start time: 2:00 PM; check-in end time: 11:00 PM. Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at La Casa de los Balcones and nearby?
Recommended spots to visit include Plaza de Armas Chachapoyas (2-min walk) and National Institute of Culture Museum (3-min walk), along with Miradors (4-min walk) and Huancas Lookout (5.2 mi).
Does La Casa de los Balcones have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around La Casa de los Balcones like?
La Casa de los Balcones is in the heart of Chachapoyas, a short 2-minute walk from Plaza de Armas Chachapoyas and 3 minutes' walk from National Institute of Culture Museum.

La Casa de los Balcones Reviews

Reviews

9.8

Exceptional

9.8/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Exceptional

Stay here!
What a uniquely charming little place. The staff are always friendly & we loved the courtyard with stairs going every which way & balconies a plenty. I guess it’s deserving of its name. The rooms were cozy & secure, loved the sliding windows overlooking the courtyard, the showers were hot, beds really comfy, & wifi super fast. Two small example of the attentiveness of the staff: they always seemed to know when we were out, which was different times each day, & took that opportunity to clean our room. And they’d leave a small chocolate candy on the freshly made beds for each of us. Another one is the night before we had to leave I’d asked if it were possible to reserve a taxi here in Chachapoyas. The staff member assured me he’d take care of it & the next morning at 9AM we had a knock on our suite door- it was our taxi driver. We thoroughly enjoyed our stay here & would 100% recommend La Casa de los Balcones to anyone spending time in Chacha.
Rhe, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Colin, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

It is located a few blocks from the main square. Very quiet and the staff is very helpful!
Rigoberto, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Lovely people who make your stay enjoyable. Nice breakfast included. Close to Plaza de Armas. I would not hesitate to recommend this lovely hotel to anyone.
Peter, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Very nice place all wonderful
NORMA, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

NORMA, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great breakfast, well run property, any questions are answered with a smile. Clean towels and bed.
5-night trip
Verified Expedia guest review

8/10 Very good

Kathrin, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

super helpful staff, good breakfast, comfortable room, easily arranged tours/ transportation
4-night romance trip
Verified Orbitz guest review

10/10 Exceptional

Denise, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hôtel très bien et très acceuillant
Séjour de deux nuits dans cet hôtel accueillant et à un bloc de la Plaza de armas. La chambre était prête dès notre arrivée très tôt le matin, et nous avons pu prendre le petit déjeuner à notre arrivée (payant). Une bonne douche bien chaude et un petit déjeuner après une nuit de bus, c'est parfait ! L'hôtel fait la réservation des tours avec un bon organisme local, tourismo explorer. Le petit déjeuner inclus est bon avec plusieurs choix possibles. La chambre est confortable, un petit bémol pour le drap du dessus qui est trop étroit. En résumé un bel endroit que je recommande !
MARTINE, 2-night trip
Verified Hotels.com guest review

8/10 Very good

nice hotel in nice location
Hotel is really nice and area also, staff was very friendly, very good location, lift, clean but our room was dark in front of lift - was noisy, small, on pictures were fridge and nicier rooms, we ordered breacfast box but wasn't preaper.
Jolanta, 1-night trip
Verified Hotels.com guest review