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Hotel Silken Ciudad de Vitoria

4.0 star property
City centre Vitoria-Gasteiz hotel with restaurant

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Silken Ciudad de Vitoria

Exterior
Reception
Down duvets, minibar, in-room safe, desk
Bar (on property)
Lunch and dinner served
VIP Access

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Electric vehicle charging point
    Electric vehicle charging point
  • 24/7 front desk
    24/7 front desk
  • Parking available
    Parking available
  • Non-smoking
    Non-smoking
  • Laundry facilities
    Laundry facilities
  • Air conditioning
    Air conditioning
Main amenities
  • Daily housekeeping
  • Restaurants
  • Breakfast available
  • Self parking
  • Room service
  • Coffee shop/cafe
  • Meeting rooms
  • 24-hour front desk
  • Garden
  • Front desk safe
  • Snack bar/deli
  • Laundry service
Feel at home
  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
  • Laundry facilities
  • Blackout curtains
The price is NZ$130
includes taxes & fees
1 Dec - 2 Dec

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Club Double Room (Silken Club)

Down duvets, minibar, in-room safe, desk

Club Double Room (Silken Club)

Highlights

Air conditioning
Flat-screen TV
Pillow menu
Blackout curtains
Down duvet
Bidet
Hairdryer
Eco-friendly toiletries
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room (Parking Included)

Down duvets, minibar, in-room safe, desk

Double Room (Parking Included)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Down duvet
Bidet
Hairdryer
Eco-friendly toiletries
  • 20 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Suite, Balcony

Down duvets, minibar, in-room safe, desk

Suite, Balcony

Highlights

Balcony
Air conditioning
Flat-screen TV
Pillow menu
Separate bedroom
Blackout curtains
Down duvet
Hairdryer
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room Single Use

Down duvets, minibar, in-room safe, desk

Deluxe Double Room Single Use

Highlights

Air conditioning
Flat-screen TV
Down duvet
Blackout curtains
Private bathroom
Rainfall showerhead
Bidet
Hairdryer
  • Sleeps 1
  • 2 Large Single Beds OR 1 Queen Bed

View all photos for Club Double Room Single Use (Silken Club)

Down duvets, minibar, in-room safe, desk

Club Double Room Single Use (Silken Club)

Highlights

Air conditioning
Flat-screen TV
Pillow menu
Blackout curtains
Down duvet
Bidet
Hairdryer
Eco-friendly toiletries
  • 20 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Double Room Single Use

Down duvets, minibar, in-room safe, desk

Double Room Single Use

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Down duvet
Bidet
Hairdryer
Eco-friendly toiletries
  • 20 sq m
  • Sleeps 1
  • 2 Single Beds

View all photos for Standard Double Room (extra bed for a child)

Down duvets, minibar, in-room safe, desk

Standard Double Room (extra bed for a child)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Blackout curtains
Down duvet
Bidet
Hairdryer
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room

Down duvets, minibar, in-room safe, desk

Deluxe Room

Highlights

Air conditioning
Flat-screen TV
Down duvet
Blackout curtains
Private bathroom
Rainfall showerhead
Bidet
Hairdryer
  • 23 sq m
  • City view
  • Sleeps 2
  • 2 Large Single Beds OR 1 Queen Bed

View all photos for Suite, Balcony (1 adult)

Down duvets, minibar, in-room safe, desk

Suite, Balcony (1 adult)

Highlights

Balcony
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Down duvet
Hairdryer
Separate bath and shower
  • 40 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Junior Suite (1 adulto)

Down duvets, minibar, in-room safe, desk

Junior Suite (1 adulto)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Down duvet
Bidet
Eco-friendly toiletries
  • 30 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Junior Suite

Down duvets, minibar, in-room safe, desk

Junior Suite

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Blackout curtains
Down duvet
Separate bedroom
Bidet
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room (extra bed for an adult)

Down duvets, minibar, in-room safe, desk

Standard Room (extra bed for an adult)

Highlights

Air conditioning
Free rollaway/extra beds
Flat-screen TV
Down duvet
Blackout curtains
Private bathroom
Rainfall showerhead
Bidet
  • 20 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Room

Down duvets, minibar, in-room safe, desk

Standard Room

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Down duvet
Bidet
Hairdryer
Eco-friendly toiletries
  • 20 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Double Room Single Use (Parking Included)

Down duvets, minibar, in-room safe, desk

Double Room Single Use (Parking Included)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Down duvet
Bidet
Hairdryer
Eco-friendly toiletries
  • 20 sq m
  • Sleeps 1
  • 2 Large Single Beds

Similar properties

Lobby
NH Canciller Ayala Vitoria
Pet-friendly
Parking available
Free WiFi
Restaurant
8.6 out of 10, Excellent, (588)
The price is NZ$133
includes taxes & fees
24 Nov - 25 Nov
NH Canciller Ayala Vitoria
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About the area

Map
Portal De Castilla 8, Vitoria-Gasteiz, Alava, 1008

What's nearby

  • Armory Museum of Alava - 6 min walk - 0.5 km
  • Virgen Blanca Square - 8 min walk - 0.7 km
  • Plaza de Espana - 9 min walk - 0.8 km
  • Mendizorroza Stadium - 14 min walk - 1.2 km
  • Cathedral of Santa Maria de Vitoria - 15 min walk - 1.3 km

Getting around

  • Vitoria (VIT) - 20 min drive
  • Vitoria (VIO-Vitoria-Gasteiz Train Station) - 10 min walk
  • Vitoria-Gasteiz Station - 10 min walk
  • Nanclares-Langraiz Station - 21 min drive

Restaurants

  • ‪La Pepita - ‬4 min walk
  • ‪Cafeteria Lovaina - ‬5 min walk
  • ‪O'Connors - ‬6 min walk
  • ‪Manai - ‬2 min walk
  • ‪Lascaray - ‬1 min walk

About this property

Hotel Silken Ciudad de Vitoria

Located near a train station, Hotel Silken Ciudad de Vitoria is a great choice for a stay in Vitoria-Gasteiz. Guests looking for a bite to eat can visit Vitoria, which serves lunch and dinner. Other features include a snack bar/deli and a garden. Fellow travellers say great things about the helpful staff.

Languages

English, French, German, Spanish

At a glance

Hotel size

  • 149 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in start time: 2 PM; check-in end time: midnight
  • Contactless check-in and check-out are available
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (EUR 17 per day)
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10:30 AM
  • Restaurant
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Golfing nearby

Working away

  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Bike hire

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Television in common areas
  • Piano
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Local culture and ecosystem education
  • 100% renewable energy
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Hardwood flooring in room

Room amenities

Be entertained

  • 26-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Down duvet
  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Bidet
  • Eco-friendly toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Dining

Vitoria – This restaurant serves lunch and dinner. Reservations are required.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 16 per person

Parking

  • Self-parking costs EUR 17 per day

Policies

Only registered guests are allowed in the guestrooms.
This property does not have lifts.
This property uses a grey water recycling system.
Guests can rest easy knowing that there's a security system on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Silken Ciudad
Silken Ciudad Hotel
Silken Ciudad Hotel Vitoria
Silken Ciudad Vitoria
Silken Hotel Vitoria Gasteiz
Silken Ciudad Vitoria Hotel Vitoria-Gasteiz
Silken Ciudad Vitoria Hotel
Hotel Silken Ciudad Vitoria Vitoria-Gasteiz
Hotel Silken Ciudad Vitoria
Silken Ciudad de Vitoria
Silken Ciudad De Vitoria
Hotel Silken Ciudad de Vitoria Hotel
Hotel Silken Ciudad de Vitoria Vitoria-Gasteiz
Hotel Silken Ciudad de Vitoria Hotel Vitoria-Gasteiz

Frequently asked questions

Does Hotel Silken Ciudad de Vitoria offer free cancellation for a full refund?
Yes, Hotel Silken Ciudad de Vitoria does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Silken Ciudad de Vitoria?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Silken Ciudad de Vitoria?
Yes. Self-parking costs EUR 17 per day. Electric car charging is available.
What are the check-in and check-out times at Hotel Silken Ciudad de Vitoria?
Check-in start time: 2 PM; check-in end time: midnight. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Hotel Silken Ciudad de Vitoria and nearby?
Hotel Silken Ciudad de Vitoria has a garden.
Are there restaurants at or near Hotel Silken Ciudad de Vitoria?
Yes, there's an on-site restaurant, Vitoria.
What's the area around Hotel Silken Ciudad de Vitoria like?
Hotel Silken Ciudad de Vitoria is in Lovaina, a short 6-minute walk from Armory Museum of Alava and 8 minutes' walk from Virgen Blanca Square.

Hotel Silken Ciudad de Vitoria Reviews

Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Very good

Hotel poorly sign posted when driving.. excellent food and bar. Pintxos lovely
john, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Vinoth, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Comfort and convenience
My favourite hotel in Vitoria-Gasteiz. Location good for a short walk into the old town, but easily accessible from the highway. Comfortable rooms, underground parking, reasonable price. Shame the Wellington bar is closed at the moment.
S, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

It was a beautiful hotel Very clean and comfortable It would be really helpful to be given the address to the parking that is connected to the hotel We parked somewhere else because we couldn’t locate it and it was double the price
Kathleen, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Martin, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Shellee, 2-night trip
Verified Travelocity guest review

10/10 Exceptional

GERMAN GUILLERMO PELAEZ, 2-night trip
Verified Expedia guest review

6/10 Good

Wonderfully helpful staff (Maria & Felipe were great) Unfortunately the rooms are outdated and since they're exterior, the sound proofing is pretty poor. Pretty loud traffic for a Saturday made the experience pretty suboptimal. The only option offered by the hotel was to pay extra for a quieter room. Disappointing experience.
Juan Diego, 1-night business trip
Verified Expedia guest review

8/10 Very good

MARIA, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Fab place! Nice staff great location.
Mary, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Repeat stay - sadly also likely our last…
Paid to upgrade to junior suite (usually stay in Club room). Arrived very late after long motorway delays in France. Bed / mattress was so hard and uncomfortable. Had it not been so late and had we not been so tired I’d have insisted on changing rooms. On reflection, should have. Awful night sleep. Bed was very old and mattress equally so. Awful condition. Enjoyed breakfast (good service there), but reception / manager totally disinterested when told of the mattress problem. She sadly showed complete disdain when checking out, only interested in charging extra for the car parking. Stayed here three times now. Two good stays. This latest one ruined by a poor night sleep due to old bed and mattress (in the supposedly best rooms available).
Neil, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Timo, 3-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Jose, 3-night trip
Verified Expedia guest review

2/10 Poor

Itoria
AC was nor working 1st night. Told front desk next morning “We’ll fix it” Next night AC still not working. Asked front desk next morning they said “Could not get into room because do not disturb sign on door” I say not true, I said “How did you make the bed if sign was there?” Lyer!!!
Peter, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

A really great hotel, beautifuly modernised in a manner that preserves its art deco design. And the staff couldn't be more helpful. Strongly recommended!
2-night trip
Verified Hotels.com guest review

6/10 Good

ELENA O, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellence in service, cleanliness and appearance
Julio, 1-night family trip
Verified Expedia guest review

8/10 Very good

Staffs are extremely friendly and helpful. But I wish there were glasses instead of paper cups.
Kin Chung, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Diana, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nigel, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Modern hotel (a little bit sterile), good parking and well located for a short walk into town
Owen, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely hotel, perfect for exploring Vitoria.
Peter, 1-night romance trip
Verified Expedia guest review

6/10 Good

Ok hotel, don't pick if English only speaker
Common areas are nice, very smart. Room was big. Biggest issue was I did not feel welcome as an English speaking male tourist. 2 pleasant staff members others not so much. Breakfast was Ok. Tea/coffee cups in room are plastic and thimble sized. No conditioner or body lotion in bathroom. TV remote visibly dirty but the rest looked clean. Housekeeping coughing alot in the morning. Avoid the coffee shop/bar, it's for the elderly locals who get good service.
Thomas, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Great stay
We enjoyed how centric it is to everything. We would walk everywhere so easily. Parking was great in the same hotel. The room was comfortable, staff efficient and friendly. The room was comfortable and clean. Would stay there again.
Norma, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

We enjoyed our spacious and recently renovated room. The location was convenient, and the price was quite reasonable for the high quality we enjoyed. The staff was professional and friendly.
Deborah, 1-night romance trip
Verified Expedia guest review