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All properties in Puerto de la Cruz, Canary Islands, Spain
1 room, 2 adults

Hotel Botanico & The Oriental Spa Garden, Puerto de la Cruz, Spain

5-star5 stars
Great for familiesThis property has good facilities for families.
Avenida Richard Yeoward, 1, Puerto de la Cruz, Tenerife, 38400, Spain

Luxury hotel with spa, near Lago Martianez Swimming Pools
  • Free buffet breakfast, free WiFi, and free parking
  • Great for familiesThis property has good facilities for families.
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Breakfast
Tasty breakfast
Amenities
Great amenities
Wellness Area
Great wellness & sports facilities
Vibe
Awesome vibe

Hotel Botanico & The Oriental Spa Garden, Puerto de la Cruz, Spain

  • Deluxe Double or Twin Room
  • Ambassador Junior Suite
  • Deluxe Double Room Single Use
  • Deluxe Double or Twin Room, Garden View
  • Ambassador Junior Suite Ocean view
  • Triple Room (3 adults)
  • Family Room (4 adults)
  • Family Room (2 adults and 2 children)
  • Family Room (2 adults and 1 child)
  • Ambassador Junior Suite Ocean View (2 adults and 1 child)
  • Ambassador Junior Suite Ocean View (2 adults and 2 children)
  • Ambassador Junior Suite Ocean View (3 adults)
  • Deluxe Room

What’s around Hotel Botanico & The Oriental Spa Garden, Puerto de la Cruz, Spain

Landmarks

  • Lago Martianez Swimming Pools - 18 min walk
  • Garden Beach - 30 min walk
  • Orotava Valley - 1 min walk
  • Botanical Garden of La Orotava - 3 min walk
  • La Paz Lookout - 7 min walk
  • Sitio Litre Garden - 11 min walk
  • San Telmo Promenade - 14 min walk
  • Playa de San Telmo - 14 min walk

Getting around

  • Santa Cruz de Tenerife (TFN-Tenerife North) - 25 min drive
  • Tenerife (TFS-Tenerife South) - 57 min drive
  • Free area shuttle
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 252 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets allowed *

  • Restrictions apply *

  • Up to 18 lbs

  • Food and water bowls available

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle *

Parking

  • Free valet parking (limited)

Offsite

  • Free area shuttle within 2 km

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Free buffet breakfast daily
  • 4 restaurants
  • Bar/lounge
  • Poolside bar
  • 24-hour room service
  • Free reception
Things to do
  • Fitness classes on site
  • Golf lessons on site
  • Golf driving range on site
  • Yoga classes/instruction on site
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Surfing/boogie boarding nearby
Working away
  • Business center
  • Meeting rooms
  • Conference space size (feet) - 16162
  • Conference space size (meters) - 1502
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Rooftop terrace
  • Garden
  • Library
  • Television in common areas
Accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
Languages Spoken
  • Dutch
  • English
  • French
  • German
  • Italian
  • Portuguese
  • Russian
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
  • Turndown service
Things to enjoy
  • In-room massage available
  • Balcony
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

The Oriental Spa Garden has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

The Slim - This restaurant specializes in Spanish cuisine and serves dinner only.

El Oriental - This restaurant specializes in Asian cuisine and serves dinner only. Open select days.

Il Pappagallo - Overlooking the ocean, this restaurant specializes in Italian cuisine and serves dinner only. Open select days.

La Palmera Real - This restaurant specializes in international cuisine and serves breakfast, lunch, and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.

Bar Hall - This lobby lounge overlooks the garden. Open daily.

Recreation

On Site

  • Health club
  • Sauna
  • Spa tub
  • Steam room
  • Tennis on site
  • Fitness classes on site
  • Golf lessons on site
  • Golf driving range on site
  • Yoga classes/instruction on site

Nearby

  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Surfing/boogie boarding nearby

Hotel Botanico & The Oriental Spa Garden, Puerto de la Cruz, Spain’s small print

Also known as

  • Botanico & The Oriental Spa
  • Hotel Botanico The Oriental Spa Garden
  • Hotel Botanico & The Oriental Spa Garden Hotel
  • Hotel Botanico & The Oriental Spa Garden Puerto de la Cruz
  • Hotel Botanico & The Oriental Spa Garden Hotel Puerto de la Cruz
  • Botanico Puerto de la Cruz
  • Hotel Botanico Puerto de la Cruz
  • Hotel Botanico Tenerife
  • Botanico
  • Hotel Botanico And The Oriental Spa Garden

Policies

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

For details on pet restrictions, contact the property at the number on the booking confirmation.

Guests under 16 years old are not allowed in the spa.

Mandatory fees

Pet deposit: EUR 50 per stay

Optional extras

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of EUR 15 per pet, per day

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hotel Botanico & The Oriental Spa Garden, Puerto de la Cruz, Spain

  • Is there a pool at Hotel Botanico & The Oriental Spa Garden?
    Yes, there are 3 outdoor pools and a children's pool.
  • Are pets allowed at Hotel Botanico & The Oriental Spa Garden?
    Yes, pets are welcome, with a maximum weight of 18 lbs per pet. There's a charge of EUR 15 per pet, per day, and there's also a deposit of EUR 50 per stay.
  • Is parking offered at Hotel Botanico & The Oriental Spa Garden?
    Yes, there's free self and valet parking. Parking spots may be limited.
  • Is airport shuttle service offered by Hotel Botanico & The Oriental Spa Garden?
    Yes, an airport shuttle is available.
  • What are the check-in and check-out times at Hotel Botanico & The Oriental Spa Garden?
    You can check in from 2 PM to midnight. Check-out time is noon.
  • Are there restaurants at or near Hotel Botanico & The Oriental Spa Garden?
    Yes, there are 4 onsite restaurants. Nearby restaurants include THE ORIENTAL (1-min walk), Il Pappagallo (1-min walk), and La Parrilla (1-min walk).

Recent reviews

Exceptional 9.4 From 146 reviews

Exceptional 10.0
Really nice, relaxing, excellent service, very professional, courteous staff, great food and spa. We will be back.
Gary, us7 night romance trip
Exceptional 10.0
Utter bliss!
Everything about our visit was exceptional. The rooms are spacious and luxurious, the staff are so pleasant and friendly and the grounds and pools are wonderful. I would recommend this hotel to anyone looking for a relaxing break!
Sophie, ie8 night romance trip
Exceptional 10.0
Wonderful Grand Hotel
Our first stay at this hotel having had lunch here last year. Previously we have always stayed on the South of the island but we had also wished to see what the North had to offer. We were not disappointed. The North is a beautiful part of the island with lovely gardens and beautiful landscaping. The Botanico hotel is just gorgeous, very Thai in style and so peaceful. It has super restaurants. We ate at the Italian and the Thai and both were excellent. We have been to Thailand on many occasions and I can confirm that the cuisine is authentic. The rooms are large with bath and walk in showers and ours had a lovely garden view. The grounds are beautifully kept and parrots are often seen in the surrounding trees. There is an adult only pool next to the spa and due to the nature of the garden you could truly believe you are in Thailand! We will definitely return to this hotel and look forward to it very much.
Peter, gb3 night trip with friends
Exceptional 10.0
Great times at Botanico
Really nice staff helped us so much friendly and informative, amazing breakfast and great spa if I’m back in Tenerife I’m coming back here
Omer, il3 night romance trip
Exceptional 10.0
מלון מפנק, נקי, שירות וארוחת בוקר מעולים!!
il3 night romance trip
Very good 8.0
Great hotel ideally located. Comfortable room although internet service took 24 hours to activate on this visit. Enjoyed the excellent breakfast and restaurants. Needs a little upgrading to be worthy of five stars
Linda, gbRomance trip
Exceptional 10.0
Better than expected - and had high expectations!
Excellent - great chilled-out atmosphere for a completely relaxing break. Room very quiet even up to 9am in the morning so good sleep. Comfortable and understated luxury, without the usual five-star glitzy factor (a bit under-whelmed at first, but the understated quality really grew on me after a few hours). Spa is terrific as is the pool area. Room was perfectly adequate but did not seem to have five-star quality (flimsy curtains that did not keep out morning light, no tea / coffee maker or iron). Good bathroom and great quality towels and bathrobes (essential for wandering to and from the spa and pool area - felt like a real retreat with so many guests going about all day in their bathrobes!). Gardens are also attractive, if smaller than photos indicate - neither do these pics indicate that they adjoin a public road, but not too noisy and you get used to the hum of traffic (or put on nice relaxing music on your headphones to better capture the peaceful atmosphere). Can't compliment the staff enough. Seem to really enjoy what they work at, and are very attentive, and friendly, without being overly fawning, as in other upmarket hotels. Would definitely stay again even though I was a bit unlucky with the weather this time, as a lot of clouds passing (the fact that it is in the valley by the mountain also means it does not get as good weather as other parts of the island, so don't bank on everyday sunshine, if that is what you are looking for - but a great view!).
ieOther trip
Exceptional 10.0
A perfect weekend in northern Tenerife Spa Hotel.
A perfect 4 night solo stay. Hotel, rooms and beautiful spa in a very peaceful location. Staff very interested in being helpful. Grounds beautiful. Secure gated on site car park.
Susan, gb4 night trip
Exceptional 10.0
Exceptional!
Everything about this hotel was exceptional. The service, the ambiance, the decor, the facilities.
Sandra, gb7 night trip with friends
Exceptional 10.0
Great hotel
Good size room and breakfast buffet was excellent. Spa facilities first class with a lovely outside pool area
Richard, gb7 night romance trip

Hotel Botanico & The Oriental Spa Garden, Puerto de la Cruz, Spain

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