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Sheraton Memphis Downtown Hotel

4.0 star property
Pet-friendly hotel with restaurant, connected to the convention centre, near Renasant Convention Center

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Sheraton Memphis Downtown Hotel

Lobby
Point of interest
Room, 1 King Bed, Corner
Breakfast, lunch, dinner served; southern cuisine
LCD TV, pay films

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
  • Connecting rooms available
  • Laundry facilities
  • Pet-friendly
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • 24-hour fitness centre
  • Valet parking
  • Business centre
  • Meeting rooms
  • 24-hour front desk
  • Front desk safe
  • Snack bar/deli
  • ATM/banking services
  • Laundry service

For families (6)

  • Free cots/infant beds
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
The price is NZ$273
includes taxes & fees
1 Jan - 2 January 2025

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Room, 2 Double Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner

Room, 1 King Bed, Corner

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 1 King Bed (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Comfort Inn Memphis Downtown

Pool
Free breakfast
Parking available
Free WiFi
8.8 out of 10, Excellent, (1001)
The price is NZ$233
includes taxes & fees
29 Dec - 30 Dec
Comfort Inn Memphis Downtown
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About the area

Map
250 N Main St, Memphis, TN, 38103

What's nearby

  • Renasant Convention Center - 1 min walk
  • Beale Street - 16 min walk
  • Orpheum Theatre - 17 min walk
  • FedEx Forum - 2 min drive
  • National Civil Rights Museum - 2 min drive

Getting around

  • Memphis International Airport (MEM) - 16 min drive
  • Memphis Central Station - 30 min walk

Restaurants

  • ‪The Lookout at the Pyramid - ‬9 min walk
  • ‪Wendy's - ‬12 min walk
  • ‪Kay Kafe - ‬15 min walk
  • ‪Wahlburgers - ‬9 min walk
  • ‪Uncle Buck's Fish Bowl and Grill - ‬9 min walk

About this property

Sheraton Memphis Downtown Hotel

When you stay at Sheraton Memphis Downtown Hotel, you'll be a short five-minute drive from Beale Street and Bass Pro Shops at the Pyramid. Guests can visit the 24-hour fitness centre for a workout or grab a bite to eat at Crossroads Tavern & Grill, which serves southern cuisine and is open for breakfast, lunch and dinner. Other highlights include a bar/lounge and a snack bar/deli. Fellow travellers love the helpful staff.

Languages

English

At a glance

DONE

Hotel size

    • 600 rooms
DONE

Arriving/Leaving

    • Check-in start time: 4 PM; check-in end time: 2:00 AM
    • Express check-out available
    • Minimum check-in age – 21
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and smart lock details; front desk staff will greet guests on arrival
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • Pets stay for free (dogs only)
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site valet parking (USD 32 per day; includes in/out privileges)
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Snack bar/deli

Travelling with children

  • Children's menu

What to do

  • Golfing nearby
  • Hiking/biking trails nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • 24-hour fitness centre
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Banquet hall

Accessibility

  • Lift
  • Lift door width (centimetres): 170
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 81
  • Visual alarms in hallways
  • Closed-captioned TV
  • Doorbell and phone notifications
  • Lever door handles
  • Phone accessibility kit
  • Well-lit path to entrance
  • Step-free path to entrance
  • Thin carpet in room

Room amenities

Be entertained

  • LCD television
  • Premium cable channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Premium bedding
  • Pillow-top mattress
  • Free cot/infant bed
  • Free rollaway/extra bed

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • Recycling
  • Water-efficient showers only

Special features

Dining

Crossroads Tavern & Grill – This restaurant specialises in southern cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately USD 24.95 per person

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 50 per day

Parking

  • Valet parking costs USD 32 per day with in/out privileges

Policies

Construction is underway at a neighbouring building and there may be noise disturbance from the construction work.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Memphis Downtown Sheraton
Sheraton Hotel Memphis Downtown
Sheraton Memphis Downtown
Sheraton Memphis Downtown Hotel
Sheraton Memphis Hotel Memphis
Sheraton Memphis Downtown Hotel Hotel
Sheraton Memphis Downtown Hotel Memphis
Sheraton Memphis Downtown Hotel Hotel Memphis

Frequently asked questions

Does Sheraton Memphis Downtown Hotel offer free cancellation for a full refund?
Yes, Sheraton Memphis Downtown Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Sheraton Memphis Downtown Hotel?
Yes, dogs stay free. A deposit of USD 50 per day is required. Service animals are exempt from fees.
Is parking offered on site at Sheraton Memphis Downtown Hotel?
Yes. Valet parking costs USD 32 per day.
What are the check-in and check-out times at Sheraton Memphis Downtown Hotel?
Check-in start time: 4 PM; check-in end time: 2:00 AM. Check-out time is 11 AM. Express check-out is available.
Is there an on-site casino at Sheraton Memphis Downtown Hotel?
No, this hotel doesn't have a casino, but Southland Casino Racing (8-min drive) is nearby.
What is there to do at Sheraton Memphis Downtown Hotel and nearby?
Have fun with nearby activities such as hiking and practise your swing at the nearby golf course. Sheraton Memphis Downtown Hotel also has a 24-hour fitness centre.
Are there restaurants at or near Sheraton Memphis Downtown Hotel?
Yes, Crossroads Tavern & Grill offers southern cuisine.
What's the area around Sheraton Memphis Downtown Hotel like?
Sheraton Memphis Downtown Hotel is in Downtown Memphis, a short 16-minute walk from Beale Street and 9 minutes' walk from Bass Pro Shops at the Pyramid.

Sheraton Memphis Downtown Hotel Reviews

Reviews

7.6

Good

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Catina, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent!!
Mirac, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Comfortable stay. Valet parking was convenient (at extra cost).
Kimberly A, 1-night trip
Verified Hotels.com guest review

2/10 Poor

poor customer service /no empathy (hotels.com too)
I was going to Memphis to run the a children’s charity half marathon, which my friends and I raised money for. I was feeling sick so I attempted to shorten my stay by one day. Hotels.com said they couldn't do this so they'd contact the hotel. I never heard back from the hotel. This was within the time they said was Iallowed to modify my trip. We then all had covid and had to cancel the race and trip. I reached out to the hotel on their chat and explained. I never heard back from them. I then contacted them through the loyalty program I'm a member of. They asked for documentation so I sent my positive covid test picture, the race registration and the hotel registration. They simply said there was nothing they could do because it was booked through hotels.com. So no one would take covid or running for a charity into consideration; both hotels.com and the Sheraton put onus on the other and instead charged me for the whole time. I'm not sure I'd ever use hotels.com again because it doesn't seem to offer any advantage (even though they say you can modify your trip) and was really disappointed by the lack of response from Sheraton and then the lack of empathy from them (as a lifelong customer.) If either had offered up anything, I was ready to offer up a good review and commend them through reviews and social media outlets. This was not the case.
Joseph, 4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

henry, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Scott, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Melissa, 1-night trip
Verified Hotels.com guest review

8/10 Very good

After reading some of the reviews, I was a little nervous but desperate so booked anyway. The staff were all lovely and the room was clean. There were stains on the couch, ottoman and floor, and the shower faucet dripped, but otherwise everything worked. Compared to other places I have stayed over the years, it wasn’t bad. It just looked like there needed to be investment in some of the more expensive upkeep things.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kennan, 2-night trip
Verified Hotels.com guest review

4/10 Fair

A month after our stay they charged our account stating we had a balance when we booked through hotels.com and paid in ful!!!
3-night trip
Verified Hotels.com guest review

6/10 Good

Emily, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Ben, 1-night trip
Verified Hotels.com guest review

6/10 Good

Be careful!
The room was wonderful, view fantastic! I find it disturbing that they charged me extra a month later for services unknown. We didn’t use anything in the room and we paid separately for the valet parking!
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lindsay, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Maria, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Horrible service with mean dispositions
The valet parking person was by far the nicest person on staff. We paid for a full breakfast which was not a full breakfast. It was grab n go breakfast sandwiches, of which you are allowed to get two items and two drinks per person.
Kimberly, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Craig, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Sheraton - Downtown Memphis, TN
Very poor customer service.. Said rooms were not available because they were not cleaned... Not willing to do anything to accommodate a room that I paid for on Hotel.com... Paid for much more than what I got... Very poor service, indeed!!!
Angle, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Loretta, 3-night trip
Verified Hotels.com guest review

8/10 Very good

nyle, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Robert, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Marcus, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Joyce, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Patricia, 1-night trip
Verified Hotels.com guest review

8/10 Very good

For the weekend
I was in town with my wife for the weekend.
Jeffrey, 2-night trip
Verified Hotels.com guest review