Arboretum of South Barrington - 3 min drive - 3.5 km
Schaumburg Medieval Times - 6 min drive - 7.9 km
NOW Arena - 6 min drive - 6.6 km
LEGOLAND® Discovery Center - 10 min drive - 13.3 km
Woodfield Mall - 11 min drive - 13.9 km
Getting around
Chicago O'Hare International Airport (ORD) - 22 min drive
Chicago, IL (DPA-Dupage) - 27 min drive
Chicago, IL (PWK-Chicago Executive) - 29 min drive
Chicago Midway Airport (MDW) - 59 min drive
Hanover Park Station - 10 min drive
Arlington Heights Station - 16 min drive
Bartlett Station - 16 min drive
Restaurants
McDonald's - 2 min drive
Garibaldi's - 2 min drive
McDonald's - 3 min drive
Georgio's Chicago Pizzeria & Pub - 3 min drive
Starbucks - 13 min walk
About this property
MainStay Suites Chicago Hoffman Estates
At MainStay Suites Chicago Hoffman Estates, you'll be within a 15-minute drive of Woodfield Mall. Guests can visit the 24-hour fitness centre for a workout, and freebies such as WiFi and self-parking are added perks.
Languages
English, Spanish
At a glance
Hotel size
120 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 21
Check-out time is noon
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets allowed (dogs and cats only, 2 total, up to 34 kg per pet)*
Service animals welcome
Specific rooms only, restrictions apply*
Pets must be supervised
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free uncovered on-site self-parking
Free on-site motorhome/coach/lorry parking
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Barbecue grills
Water dispenser
What to do
Golfing nearby
Working away
Business centre
Computer station
Services
24-hour front desk
Laundry facilities
Multilingual staff
Facilities
1 building/tower
Built in 1999
Safe-deposit box at front desk
Picnic area
Television in common areas
24-hour fitness centre
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible public bathroom
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Closed-captioned TV
Lever door handles
Well-lit path to entrance
Room amenities
Be entertained
32-inch flat-screen TV
Premium satellite channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Window screens
Sleep well
Blackout curtains
Free cot/infant bed
Bed sheets provided
Freshen up
Private bathroom
Shower/bath combination
Soap and shampoo
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Fridge
Freezer
Microwave
Kitchen
Stovetop
Toaster
Cookware, dishes and utensils
Dishwasher
Ice maker
Paper towels
More
Weekly housekeeping
Connecting/adjoining rooms available
Cleaning supplies
Fees & policies
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 10 per pet, per night (maximum USD 150 per stay), plus a one-off cleaning fee of USD 50.00
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's window guards on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Also known as
Hawthorn Suites Wyndham Chicago Hoffman Estates
Hawthorn Suites Wyndham Hotel Hoffman Estates Chicago
Hawthorn Suites Wyndham Chicago Hoffman Estates Hotel
Candlewood Suites Chicago-Hoffman Estates Hotel Hoffman Estates
Candlewood Suites Hoffman Estates
Hoffman Estates Candlewood Suites
Candlewood Hoffman Estates
Hawthorn Suites Wyndham Chicago Hoffman Estates Hotel Barrington
Hawthorn Suites Wyndham Chicago Hoffman Estates Barrington
Candlewood Hoffman Estates
Candlewood Suites Hoffman Estates
Hoffman Estates Candlewood Suites
MainStay Suites Chicago Hoffman Estates Hotel
Hawthorn Suites by Wyndham Chicago Hoffman Estates
MainStay Suites Chicago Hoffman Estates Hoffman Estates
MainStay Suites Chicago Hoffman Estates Hotel Hoffman Estates
Frequently asked questions
Does MainStay Suites Chicago Hoffman Estates offer free cancellation for a full refund?
Yes, MainStay Suites Chicago Hoffman Estates does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at MainStay Suites Chicago Hoffman Estates?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 34 kg per pet. There's a charge of USD 10 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at MainStay Suites Chicago Hoffman Estates?
Yes, there's free self parking. Free motorhome/bus/lorry parking is available.
What are the check-in and check-out times at MainStay Suites Chicago Hoffman Estates?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at MainStay Suites Chicago Hoffman Estates?
No, this hotel doesn't have a casino, but Grand Victoria Casino (13-min drive) is nearby.
What is there to do at MainStay Suites Chicago Hoffman Estates and nearby?
MainStay Suites Chicago Hoffman Estates has a 24-hour fitness centre and a picnic area.
Does MainStay Suites Chicago Hoffman Estates have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, a toaster and cookware.
MainStay Suites Chicago Hoffman Estates Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
8.0/10
Staff & service
7.6/10
Amenities
7.8/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
10/10 Exceptional
18 November 2024
Karl
Karl, 2-night family trip
Verified Hotels.com guest review
2/10 Poor
2 November 2024
It's was really bad and smell really bad 👎 and they was bugs and smell like feets and shower they was lots of hairs
Liany
Liany, 2-night trip
Verified Hotels.com guest review
2/10 Poor
28 October 2024
Vanessa
Vanessa, 2-night trip
Verified Hotels.com guest review
8/10 Very good
24 October 2024
papi
papi, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
23 October 2024
Julio
Julio, 4-night trip
Verified Hotels.com guest review
4/10 Fair
20 October 2024
Filthy and dilapidated
Tashia
Tashia, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
12 October 2024
Very nice and comfortable.
Gerald
Gerald, 1-night trip
Verified Hotels.com guest review
2/10 Poor
10 October 2024
I stayed there for two a few nights before this one & the next morning when I had left out to do some errands I come back and my pre roles is marijuanna were missing I go downstairs and tell what happened spoke with the manager Ashley Smith she lied and said her people don’t steal there, ummm just very convincing story which right I knew she was lying 😕 Anywho she just ignored my whole point and issue so I was real mad because I had just bought them pre rolls the night before I didn’t even get to open one of them. So I was mad and told a few of my ppl what happened you know the story I guess one of them posted a review anonymously why she ABANDONED ME FROM THE PROPERTY FOR THAT! I booked I n a reservation the other night for two nights and when I went to check in the guy at the front desk told me that I’m in the DNR list and I can’t check in and I haven’t gotten a refund from it yet So can someone in the hotel.com department give me a call please..
Vanessa
Vanessa, 2-night family trip
Verified Hotels.com guest review
2/10 Poor
6 October 2024
Don’t do it.
The first room they gave us was an occupied room, the second didn’t have enough beds and the third looked like it hadn’t been cleaned and there was no bedding for the pull out couch. The whole hotel had an odor to it. Will not be staying here again.
Crystal
Crystal, 1-night family trip
Verified Hotels.com guest review
6/10 Good
3 October 2024
Ok but noisy
The original room we got had no working air conditioning. The room we were moved to had a broken bottom drawer in the refrigerator. The carpet was dirty as evidenced by our socks getting dirty after we walked on it. The biggest problem was the noise. Noisy air conditioning, noisy refrigerator, even a noisy toilet that kept running regularly because it was leaking. We had to turn off the air conditioner when we went to bed so we could sleep. And then there was the discrimination. Dogs are allowed but not cats. In my experience cats are quieter and less trouble than dogs.
Richard
Richard, 16-night family trip
Verified Hotels.com guest review
10/10 Exceptional
23 September 2024
Crenys
Crenys, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
15 September 2024
O wpuldi stay here again. Very nice place
Norman
Norman, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 September 2024
Vanessa
Vanessa, 2-night trip
Verified Hotels.com guest review
2/10 Poor
11 September 2024
It was not what I expected from a Extended Stay Hotel. The front desk person including the manager are very rude not only that but whoever was assigned to clean my room stole out my room and when I went to report it the manager was very rude telling me why did I come to this hotel her housekeepers don’t steal I don’t know what I’m talking about just plain rude. Then when I started talking to her the way she was talking to me she got offended & mad and didn’t want to attend me anymore
Verified traveller
1-night business trip
Verified Hotels.com guest review
4/10 Fair
10 September 2024
No one at checkin upon arrival even after calling. Waited over 20 minutes and had to call throughout hotel to find someone. Room had old coffee and keys from previous guests. Kitchen had very little: only 1 fork and 1 glass.
Verified traveller
1-night trip
Verified Hotels.com guest review
6/10 Good
20 August 2024
No house keeping for 9 days even after making requests
Ebunoluwa
Ebunoluwa, 10-night family trip
Verified Expedia guest review
10/10 Exceptional
19 August 2024
Roy
Roy, 1-night trip
Verified Hotels.com guest review
2/10 Poor
17 August 2024
I inspected the bed and did not find bugs, but the sheets didn’t smell clean. The carpet was not vacuumed, there were stains all over the walls, the bathroom appeared as if only the surfaces got a quick wipe-down. There was a lot of shady activity in and around just this hotel and I didn’t feel very safe.
Andrea
Andrea, 2-night business trip
Verified Expedia guest review
8/10 Very good
15 August 2024
Michael
Michael, 1-night trip
Verified Hotels.com guest review
8/10 Very good
14 August 2024
Easy to find. Desk staff are very cordial.
Catherine
Catherine, 4-night family trip
Verified Expedia guest review
4/10 Fair
12 August 2024
I was not pleased at all with my stay. When I arrived, there was a line because people's credit cards were not going through, but they were being charged. I was afraid to stay. Then I got to my room and the couch looked like they got it or the garbage, and the place smelled like urine. I immediately asked for another room, which was better but still not up to part. I will not be staying there ever again! Not to mention the power went out for two hours.
Lakeela
Lakeela, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
12 August 2024
Marcoz
Marcoz, 1-night trip
Verified Hotels.com guest review
8/10 Very good
7 August 2024
Good experiences
Victor
Victor, 4-night trip
Verified Expedia guest review
10/10 Exceptional
31 July 2024
Nice hotel and staff is great. I stay here off and on quite a bit and never really had any problems.