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Palmer House a Hilton Hotel

4-star hotel with spa, near Art Institute of Chicago

  • Free WiFi in lobby
From
NZ$365

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  • Palmer House a Hilton Hotel
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Palmer House a Hilton Hotel. Image 1 of 74.
1 / 74Palmer House a Hilton Hotel
17 E Monroe St, Chicago, 60603, IL, United States of America
8.2.Very good.
  • Second time in this fabulous hotel and bought some friends who also enjoyed it. Our…

    Sep 7, 2019

  • Vallet parked Friday, Saturday decided to stay one more nite and booked parking. Walked…

    Sep 18, 2021

See all 2,645 reviews

Official standards

This property advises that it adheres to CleanStay (Hilton) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Dining options
Shopping
Safe
  • Free WiFi
  • Parking available
  • Pool
  • Bathtub
  • Non-smoking
  • Gym

Property highlights

Main amenities

  • 1641 smoke-free guestrooms
  • Housekeeping (on request)
  • Near the beach
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool

What’s around

  • In The Loop
  • Art Institute of Chicago - 4 min walk
  • Millennium Park - 5 min walk
  • Chicago Theatre - 8 min walk
  • Willis Tower - 11 min walk
  • John Hancock Center - 27 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Room, 1 King Bed, Non Smoking
  • Room, 2 Double Beds, Non Smoking
  • Room, 1 Double Bed, Non Smoking
  • Premium Room - 2 Double Beds
  • Premium Room - 1 King Bed
  • Room, Accessible, Non Smoking (Roll-in Shower)
  • Room, Accessible, Non Smoking (Roll-in Shower)
  • Room, Accessible, Bathtub
  • Suite, 1 King Bed
  • Suite, 2 Double Beds, Non Smoking
  • Room, Non Smoking (Roll-in Shower)
  • Suite, Accessible, Non Smoking (Roll-in Shower)
  • Premium 2 Double Mobility Accessible (Tub)
  • Premium 2 Bed 2 Bath - 1 Room
  • Suite, Multiple Beds, Non Smoking
  • Deluxe Room - 1 King Bed
  • Deluxe Room -1 King Bed
  • Suite, 2 Bedrooms, Non Smoking (Parlor)
  • Room, 2 Double Beds
  • Room, 2 Double Beds, Accessible, Bathtub
  • Deluxe Room, 2 Double Beds
  • Premium Room, 2 Double Beds, Accessible, Bathtub
  • Premium Room, 2 Double Beds, 2 Bathrooms
  • Deluxe Room, 1 King Bed

What’s around

Landmarks

  • In The Loop
  • Art Institute of Chicago - 4 min walk
  • Millennium Park - 5 min walk
  • Chicago Theatre - 8 min walk
  • Willis Tower - 11 min walk
  • John Hancock Center - 27 min walk
  • Navy Pier - 31 min walk
  • McCormick Place - 2.5 mi / 4 km

Getting around

  • Chicago O'Hare International Airport (ORD) - 23 min drive
  • Chicago Midway Airport (MDW) - 16 min drive
  • Chicago, IL (PWK-Chicago Executive) - 31 min drive
  • Millennium Station - 8 min walk
  • Chicago Van Buren Street Station - 8 min walk
  • Chicago Union Station - 16 min walk
  • Monroe Station (Red Line) - 1 min walk
  • Monroe Station (Blue Line) - 2 min walk
  • Madison-Wabash Station - 3 min walk
map
See on map
17 E Monroe St, Chicago, 60603, IL, United States of America

At a glance

Hotel size

  • This hotel has 1,641 rooms
  • This hotel is arranged over 23 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11:00 AM
  • Express check-in/out

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed*
  • Up to 75 lbs

Internet

  • Free WiFi and wired Internet access in public areas
  • WiFi and wired Internet access in rooms*

Parking

  • Onsite self parking (USD 52 per night)
  • Onsite valet parking (USD 75 per night; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • To-go breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café

Things to do

  • Indoor pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Health club

Working away

  • Business center
  • Number of meeting rooms - 77
  • Conference space
  • Conference space size (feet) - 130000
  • Conference space size (meters) - 12077
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Year Built - 1873
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available

Languages Spoken

  • Chinese
  • English

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be entertained

  • 37-inch TV
  • Pay movies
  • Premium TV channels
  • Video-game console

Stay connected

  • Desk
  • WiFi (surcharge)
  • Phone

Food and drink

  • Refrigerator (on request)

More

  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Balance Spa has 12 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including hydrotherapy.

The spa is open daily. Guests under 13 years old are not allowed in the spa.

Dining

Lockwood Lobby Bar - This lobby lounge specializes in American cuisine. Happy hour is offered.

Lockwood Express - This café serves breakfast, lunch, and light fare. Open daily.

Lockwood Restaurant - This restaurant serves breakfast only. Open select days.

Awards and affiliations

The property is a member of Historic Hotels of America.

Fees & policies

Optional extras

  • WiFi is available in guestrooms for USD 12.95 per night (rates may vary)
  • Wired Internet access is available in guestrooms for USD 12.95 (rates may vary)
  • Breakfast costs between USD 15 and USD 30 per person (approximately)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)
  • Refrigerators are available for USD 40 per stay

Children & extra bedsPay at property

  • Rollaway beds are available for USD 40.0 per stay

PetsPay at property

  • Pets are allowed for an extra charge of USD 50 per accommodation, per stay
  • Service animals exempt from fees

ParkingPay at property

  • Self parking costs USD 52 per night
  • Valet parking costs USD 75 per night with in/out privileges
  • Parking height restrictions apply

Pool, spa & gym (if applicable)Pay at property

  • Pool access available from 5:30 AM to 9:00 PM
  • Guests under 13 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards and cash.

Also known as

  • Hilton Palmer
  • Palmer House Hilton Hotel Chicago
  • Chicago Palmer House Hilton
  • Hilton Hotel Palmer
  • Palmer House Chicago
  • The Palmer House Hilton Hotel Chicago
  • The Palmer House Hilton
  • Palmer House A Hilton
  • Palmer House a Hilton Hotel Hotel
  • Palmer House a Hilton Hotel Chicago
  • Palmer House a Hilton Hotel Hotel Chicago
  • Hilton Palmer House
  • House Hilton
  • Palmer Hilton
  • Palmer Hilton House
  • Palmer House
  • Palmer House Hilton
  • Palmer House Hilton Chicago
  • Palmer House Hilton Hotel

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Palmer House a Hilton Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs USD 52 per night. Valet parking costs USD 75 per night.
  • Yes, there's an indoor pool. Guests have pool access from 5:30 AM to 9:00 PM.
  • Yes, pets are welcome, with a maximum weight of 75 lbs per pet. There's a charge of USD 50 per accommodation, per stay. Service animals are exempt from fees.
  • You can check in from 3 PM - midnight. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-out are available.
  • Yes, Lockwood Lobby Bar offers American cuisine. Nearby restaurants include The Berghoff Restaurant (3-min walk), Italian VIllage (3-min walk), and Hot Woks Cool Sushi (3-min walk).
  • Have fun with nearby activities like cycling and hiking, and practice your swing on the nearby golf course. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Palmer House a Hilton Hotel also has a health club and spa services.
8.2.Very good.
  • 10.0.Exceptional

    Amazing

    The inside was like stepping into the Great Gatsby! Absolutely loved the look and history in this hotel.

    Matt, 1 night trip, Sep 11, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Beautiful architectural wonder

    Fantastic historic hotel with distinctive architecture. Beautiful room and nice amenities. One of the nicest hotels I’ve ever stayed in.

    KATHERINE, 3 night trip with friends, Sep 2, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    So So.

    The hotel seemed like it had plenty of potential to be really nice. Lobby bar is excellent and so is the restaurant, we had breakfast. The rooms are so so. Bathroom was not very clean. We stayed 2 nights and never received maid service even after 2 requests. People were friendly though and location is good.

    Anthony, 2 night trip with friends, Aug 27, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Good, not great

    It is a beautiful property and I am so glad it has re-opened. There were a few minor disappointments. I ended up paying for a more expensive room that was ready, because we arrived a little early and there was no one at bell services to hold our luggage after standing there waiting for twenty minutes. The contactless concierge just told me “they would be back”. The vending machines on our floor were completely sold out. Ended up paying $3 for a can of soda to avoid going 20 floors down to the lobby. There was no mini fridge in the room other than the mini bar. Minor inconveniences but I expected a little for for $325/night.

    1 night family trip, Aug 21, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Hot water issue

    No hot water in shower. Maintenance said we could change rooms and they would bring up new key cards but instead the front desk made us come down and wait in line for new key cards. We only have a couple hours between checking in and being at a dinner reservation with friends so this was not helpful.

    Christine, 1 night family trip, Aug 21, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    August Stay

    The hotel was beautiful and very clean. The staff was friendly and the concierge shared the fascinating story of the history of the hotel. I do have a complaint and it is actually one that will prevent me from staying again. There were no coffee makers in the rooms which required me to purchase coffee in the hotel coffee shop. I called for coffee service in my room but was told they no longer do that. If complimentary coffee is not important to you, this hotel is amazing and I highly recommend it.

    Jacquelyn, 1 night family trip, Aug 21, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    My room was dirty. Then they gave me a another room and that one was dirty

    Jennifer, 1 night family trip, Aug 14, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Two nights in Chicago

    The hotel lobby is beautiful, and the hotel is at a good location, near museums, shops etc. Unfortunately the breakfast restaurant was closed, and there were no concierge. I could not even get a city map.

    Seija, 2 night trip, Aug 9, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Large room

    We stayed at the Palmer house because my sister wanted to sat here. The lobby is absolutely gorgeous. The room we got was unusually large. The noise from the subway wasn’t super loud but did keep me awake.

    Diane, 1 night family trip, Aug 1, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great Hotel

    We did go during lalapaloosa so there was a lot of people but the hotel was clean and the service was excellent!

    Melinda, 1 night trip, Jul 31, 2021

    Verified Hotels.com guest review

See all 2,645 reviews