Located near Beale Street, Crowne Plaza Memphis Downtown Hotel offers a warm welcome with a library, gym and dry cleaning services. Unwind by the seasonal outdoor pool or explore downtown at Notes & Provisions restaurant and bar. With high-speed WiFi, free newspapers and helpful staff have left a lasting impression on previous guests.
Reviews
7.87.8 out of 10
Good
Popular amenities
24/7 front desk
Connecting rooms available
Parking available
Pool
Pet-friendly
Gym
Main amenities (12)
Daily housekeeping
Restaurants
Breakfast available
Free area shuttle
Fitness centre
Self parking
Seasonal outdoor pool
Room service
Business centre
Meeting rooms
24-hour front desk
Library
For families (6)
Free cots/infant beds
Fridge
Connecting/adjoining rooms available
Private bathroom
Premium TV channels
Daily housekeeping
The current price is NZ$218
NZ$218
includes taxes & fees
8 Jul - 9 Jul
Room options
Available filters for rooms
Showing 13 of 13 rooms
View all photos for Standard Room, 1 King Bed
Standard Room, 1 King Bed
9.29.2 out of 10
Wonderful
17 reviews
(17 reviews)
Highlights
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Premium bedding
Blackout curtains
Separate bedroom
39 sq m
Sleeps 2
1 King Bed
View all photos for Standard Room, 1 King Bed (Mid Floor)
Standard Room, 1 King Bed (Mid Floor)
8.48.4 out of 10
Very good
8 reviews
(8 reviews)
Highlights
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Premium bedding
Blackout curtains
Separate bedroom
39 sq m
Sleeps 2
1 King Bed
View all photos for Standard Room, 1 King Bed, City View
Standard Room, 1 King Bed, City View
Highlights
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Premium bedding
Blackout curtains
Separate bedroom
City view
Sleeps 2
1 King Bed
View all photos for Standard Room, 2 Double Beds, City View
Standard Room, 2 Double Beds, City View
8.88.8 out of 10
Excellent
5 reviews
(5 reviews)
Highlights
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Premium bedding
Blackout curtains
Separate bedroom
39 sq m
City view
Sleeps 4
2 Double Beds
View all photos for Standard Room
Standard Room
7.87.8 out of 10
Good
18 reviews
(18 reviews)
Highlights
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Premium bedding
Blackout curtains
Separate bedroom
39 sq m
Sleeps 2
1 Double Bed OR 1 King Bed
View all photos for Standard Room, 2 Double Beds (Mid Floor)
Standard Room, 2 Double Beds (Mid Floor)
10.010.0 out of 10
Exceptional
2 reviews
(2 reviews)
Highlights
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Premium bedding
Blackout curtains
Separate bedroom
39 sq m
Sleeps 4
2 Double Beds
View all photos for Standard Room, 2 Double Beds (High Floor)
Standard Room, 2 Double Beds (High Floor)
Highlights
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Premium bedding
Blackout curtains
Separate bedroom
44 sq m
Sleeps 4
2 Double Beds
View all photos for Suite, 1 Bedroom
Suite, 1 Bedroom
Highlights
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Premium bedding
Blackout curtains
Separate bedroom
44 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed
View all photos for Junior Suite, 1 King Bed with Sofa bed
Junior Suite, 1 King Bed with Sofa bed
Highlights
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Premium bedding
Blackout curtains
Separate bedroom
46 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed
View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Mobility)
Standard Room, 1 King Bed, Accessible Bathtub (Mobility)
Highlights
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Premium bedding
Blackout curtains
Separate bedroom
Sleeps 2
1 King Bed
View all photos for Standard Room, 2 Double Beds
Standard Room, 2 Double Beds
8.28.2 out of 10
Very good
25 reviews
(25 reviews)
Highlights
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Premium bedding
Blackout curtains
Separate bedroom
39 sq m
Sleeps 4
2 Double Beds
View all photos for Standard Room, 2 Double Beds, Roll-in Shower (Mobility)
Standard Room, 2 Double Beds, Roll-in Shower (Mobility)
8.08.0 out of 10
Very good
1 review
(1 review)
Highlights
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Premium bedding
Blackout curtains
Separate bedroom
Sleeps 4
2 Double Beds
View all photos for Standard Room, 1 King Bed (High Floor)
Bass Pro Shops at the Pyramid - 7 min walk - 0.6 km
Peabody Ducks - 16 min walk - 1.4 km
Beale Street - 19 min walk - 1.6 km
FedExForum - 2 min drive - 1.8 km
Getting around
Memphis International Airport (MEM) - 17 min drive
Memphis Central Station - 9 min drive
Free local area shuttle
Restaurants
The Lookout at the Pyramid - 13 min walk
Wendy's - 11 min walk
Kay Kafe - 12 min walk
Wahlburgers - 13 min walk
Uncle Buck's Fish Bowl and Grill - 12 min walk
About this property
Crowne Plaza Memphis Downtown Hotel by IHG
Crowne Plaza Memphis Downtown Hotel by IHG puts you a short five-minute drive from Beale Street and FedExForum. Guests can take a dip in the seasonal outdoor pool or grab a bite to eat at Notes & Provisions, which serves breakfast and dinner. A fitness centre and a snack bar/deli are other highlights. The helpful staff and location get good marks from fellow travellers.
Languages
English
More about this property
VISIBILITY
At a glance
Hotel size
230 rooms
Arranged over 11 floors
Arriving/Leaving
Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in/out available
Minimum check-in age – 21
Check-out time is 11 AM
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets allowed (dogs and cats only, 2 total, up to 50 kg per pet)*
Service animals welcome
Specific rooms only*
Food and water bowls and off-lead area available
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 50+ Mbps)
Parking
On-site self-parking (USD 22 per day; includes in/out privileges)
Wheelchair-accessible parking and van parking on site
Off-site
Free area shuttle within 3 miles
Other information
Smoke-free property
LOB_HOTELS
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6 AM–9:00 AM
Restaurant
Shared microwave
Room service (limited hours)
Snack bar/deli
Travelling with children
Free local shuttle
Children's menu
What to do
Golfing nearby
Working away
Business centre
Meeting rooms
Computer station
Conference space (2320 square feet)
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Wedding services
Porter/bellhop
Pool loungers
Pool umbrellas
Facilities
ATM/banking
Safe-deposit box at front desk
Library
Television in common areas
Fitness centre
Seasonal outdoor pool
Banquet hall
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible public bathroom
Wheelchair-accessible van parking
Valet for wheelchair-equipped vehicle
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Visual alarms in hallways
Closed-captioned TV
ROOM
Room amenities
Be entertained
42-inch flat-screen TV
Premium TV channels
Home comfort
Climate-controlled air conditioning and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout curtains
Premium bedding
Free cot/infant bed
Rollaway/extra bed (surcharge)
Freshen up
Private bathroom
Shower/bath combination
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Complimentary wireless Internet access (speed of 50+ Mbps)
Free local calls
Desk chair
Food and drink
Fridge
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
STAR_OUTLINE
Special features
Dining
Notes & Provisions – This restaurant serves breakfast, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
MONETIZATION_ON
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately USD 7 to 20 for adults and USD 7 to 20 for children
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from 15 October to 1 May:
Swimming pool
Children & extra beds
Rollaway beds are available for USD 10.0 per day
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 60.00 per pet, per stay
Parking
Self-parking costs USD 22 per day with in/out privileges
RV/bus/lorry parking is available for an extra charge
Pool, spa, & gym (if applicable)
The seasonal pool is open from May to October
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Crowne Plaza Hotel Memphis Downtown
Crowne Plaza Memphis Downtown
Crowne Plaza Memphis Downtown Hotel
Crowne Plaza Memphis
Memphis Crowne Plaza
HELP_OUTLINE
Frequently asked questions
Does Crowne Plaza Memphis Downtown Hotel by IHG offer free cancellation for a full refund?
Yes, Crowne Plaza Memphis Downtown Hotel by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Crowne Plaza Memphis Downtown Hotel by IHG?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Crowne Plaza Memphis Downtown Hotel by IHG?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 50 kg per pet. There's a charge of USD 60.00 per pet, per stay. Service animals are exempt from fees. Dog exercise areas and food and water bowls are available.
Is parking offered on site at Crowne Plaza Memphis Downtown Hotel by IHG?
Yes. Self-parking costs USD 22 per day. Motorhome/coach/lorry parking is available.
What are the check-in and check-out times at Crowne Plaza Memphis Downtown Hotel by IHG?
Check-in start time: 4:00 PM; check-in end time: anytime. Check-out time is 11 AM. Express check-in and check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Crowne Plaza Memphis Downtown Hotel by IHG?
No, this hotel doesn't have a casino, but Southland Casino Racing (9-min drive) is nearby.
What is there to do at Crowne Plaza Memphis Downtown Hotel by IHG and nearby?
Crowne Plaza Memphis Downtown Hotel by IHG has a seasonal outdoor pool and a fitness centre.
Are there restaurants at or near Crowne Plaza Memphis Downtown Hotel by IHG?
Yes, there's an on-site restaurant, Notes & Provisions.
What's the area around Crowne Plaza Memphis Downtown Hotel by IHG like?
Crowne Plaza Memphis Downtown Hotel by IHG is in Downtown Memphis, a short 12-minute walk from Bass Pro Shops at the Pyramid and 5 minutes' walk from Renasant Convention Center. Travellers say that this hotel is in a good location.
Have a question?
AI iconBeta
Get instant answers with AI powered search of property information and reviews.
Crowne Plaza Memphis Downtown Hotel by IHG Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
8.2/10
Staff & service
7.2/10
Amenities
7.6/10
Property conditions & facilities
7.8/10
Eco-friendliness
Popular mentions
Room
Service staff
Breakfast
Parking
Location
Bed
Lobby
Bathroom
Car
Bar
Reviews
10/10
I had a wonderful one night stay! I was in town for a concert. The location is close to downtown Memphis where the concert in the Orpheum.
Carla
1-night trip
10/10
crowne Plaza is ideal place to see the sites
Adrian
2-night trip
10/10
Loved it here no complaints from me i
Amieah
2-night trip
10/10
The stay was great & so was the front desk
pam
1-night trip
10/10
Nice and clean friendly staff
Deborah
1-night trip
10/10
Lucas at the front desk made our stay very comfortable. He offered great service and accommodated all of our requests. The location was great and the waiters and staff were friendly. The breakfast options were very good. Would stay here again when visiting Memphis.
Sadreaka
2-night trip
10/10
Stephanie at the front desk was extremely helpful. The breakfast employees were helpful and the hot breakfast was outstanding. Great location close to Beale Street
Eddie
1-night trip
10/10
The lady working reception was very nice.
Candace
1-night trip
10/10
Very very nice stay
Georgia
1-night trip
10/10
Our stay was pretty pleasant Ms Stephanie made us feel welcomed, along with her colleagues that was there it was a nice stay with great food and service
Tierra
1-night trip
10/10
everything was perfect
Briana
1-night trip
10/10
My group had a fabulous time. The shuttle was the best thing . It took us all over Downtown Memphis. The rooms were nice and clean and all the staff was super nice and friendly.
Tate
3-night trip
10/10
Quiet, Safe and the beds were very comfortable
Terry
2-night trip
2/10
Front desk clerk rude and inpatient. She did not want me to explain my question of help and cancelled my reservation on the spot and kicked me out. I only had a question about the $100 credit card deposit for incidentials.
Verified traveller
2-night trip
10/10
Always a great stay. Comfy beds, great staff.
Verified traveller
2-night trip
10/10
The hotel was clean and comfortable and the staff was excellent. We were there for a week and were sad to leave as the front desk and shuttle drivers felt like extended family by the end of the week. The shuttle drivers were all super kind and gave us great recommendations on where to eat, shop, hangout and visit.
Stevie
5-night trip
10/10
Everything about the 10 day stay was good. Only problem was that when I received the bill I was charged a different amount each day when I thought I signed up for a fixed amount per day.
Edmond
10-night trip
10/10
Very nice hotel great room!
Takeshia
1-night trip
10/10
Was great place , enjoyed it very much
sandra
1-night trip
4/10
The parking lot
AHMAD
1-night trip
8/10
About what you'd expect.
Stanley
7-night trip
10/10
Excellent front desk staff! Very welcoming and accommodating! Room was clean but a lot of lights didn’t work. Only issue was our room wasn’t serviced as requested but the ladies at the front desk made up for it!