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Hotel Maya Yucatán

3.5 star property

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Photo gallery for Hotel Maya Yucatán

Outdoor pool, pool loungers
Exterior
Dining
Standard Double Room
40-inch LED TV with satellite channels, TV
Located in Mérida Centro, Hotel Maya Yucatán offers a warm welcome with dry cleaning services, a gym to keep you active and an outdoor pool for relaxation. Enjoy delicious meals at Cartas a Frida restaurant or unwind with WiFi and the helpful multilingual staff who have left lasting impressions on previous guests.

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Gym
  • Laundry facilities
  • Non-smoking
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • Business centre
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Water dispenser
  • Laundry service
  • Self-serve laundry

Feel at home (6)

  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Lift
  • Free self-parking
The current price is NZ$70
includes taxes & fees
1 Jul - 2 Jul

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Executive Room

Executive Room

Executive Room

7.2 out of 10
Good
(9 reviews)

Highlights

Air conditioning
LED TV
Separate bedroom
Private bathroom
Free bottled water
Satellite channels
Wardrobe
Desk
  • 90 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room

Classic Room

Classic Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
LED TV
Separate bedroom
Private bathroom
Free bottled water
Satellite channels
Wardrobe
Desk
  • 75 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

7.6 out of 10
Good
(18 reviews)

Highlights

Air conditioning
LED TV
Separate bedroom
Private bathroom
Free bottled water
Satellite channels
Wardrobe
Desk
  • 75 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

7.4 out of 10
Good
(62 reviews)

Highlights

Air conditioning
LED TV
Separate bedroom
Private bathroom
Free bottled water
Satellite channels
Wardrobe
Desk
  • 75 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Executive

1 bedroom, desk, laptop workspace, iron/ironing board

Double Room Executive

  • Sleeps 2
  • 1 King Bed

View all photos for Quadruple Room Standard

1 bedroom, desk, laptop workspace, iron/ironing board

Quadruple Room Standard

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard

1 bedroom, desk, laptop workspace, iron/ironing board

Room Standard

  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Standard

1 bedroom, desk, laptop workspace, iron/ironing board

Double Room Standard

  • Sleeps 2
  • 1 Queen Bed

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8.4 out of 10, Very good, 308 reviews
The price is NZ$66
includes taxes & fees
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About the area

Map
Calle 58 #483 por 55 y 57 Colonia Centro, Mérida, YUC, 97000

What's nearby

  • Parque Santa Lucía - 2 min walk - 0.2 km
  • Mérida Cathedral - 5 min walk - 0.5 km
  • Plaza Grande - 5 min walk - 0.5 km
  • US Visa Applicant Service Center - 15 min walk - 1.3 km
  • U.S. Consulate Merida - 3 min drive - 2.6 km

Getting around

  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.) - 18 min drive
  • Teya-Merida Station - 25 min drive

Restaurants

  • ‪Bistrola 57 - ‬3 min walk
  • ‪Delorean Bar - ‬2 min walk
  • ‪La Tratto", Santa Lucia - ‬3 min walk
  • ‪Mi Viejo Molino - ‬2 min walk
  • ‪Bacab Cerveceria - ‬3 min walk

About this property

Hotel Maya Yucatán

When you stay at Hotel Maya Yucatán, you'll be in a great location, within a short 10-minute walk of Mérida Cathedral and Paseo de Montejo. The restaurant is the perfect spot for a bite to eat, and after having fun at the outdoor pool, you can unwind with a drink at the bar/lounge. Also, U.S. Consulate Merida and Yucatán Siglo XXI Convention Center are within a short drive. Fellow travellers love the helpful staff.

Languages

English, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 78 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 6:00 PM
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cots (infant beds)

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site
    • On-site parking is limited
    • On-site parking includes off-street options

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 8:00 AM–11:30 AM
  • Restaurant
  • Bar/lounge
  • Water dispenser

Working away

  • Business centre

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Mosquito nets
  • Fitness centre
  • An outdoor pool
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
ROOM

Room amenities

Be entertained

  • 40-inch LED TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
STAR_OUTLINE

Special features

Dining

Cartas a Frida – On-site restaurant.
MONETIZATION_ON

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately MXN 180 for adults and MXN 180 for children

Policies

Noise-free guestrooms cannot be guaranteed.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.

Also known as

Hotel Maya Yucatán Hotel
Hotel Maya Yucatán Mérida
Hotel Maya Yucatán Hotel Mérida
HELP_OUTLINE

Frequently asked questions

Does Hotel Maya Yucatán offer free cancellation for a full refund?

Yes, Hotel Maya Yucatán does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Maya Yucatán?

Yes, there's an outdoor pool.

Are pets allowed at Hotel Maya Yucatán?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hotel Maya Yucatán?

Yes, there's free self parking. Parking spaces may be limited.

What are the check-in and check-out times at Hotel Maya Yucatán?

Check-in start time: 3:00 PM; check-in end time: 6:00 PM. Check-out time is noon.

Is there an on-site casino at Hotel Maya Yucatán?

No, this hotel doesn't have a casino, but Casino La Cima (3-min walk) and Diamonds Casino (8-min drive) are both nearby.

What is there to do at Hotel Maya Yucatán and nearby?

Hotel Maya Yucatán has an outdoor pool and a fitness centre.

Are there restaurants at or near Hotel Maya Yucatán?

Yes, there's an on-site restaurant, Cartas a Frida.

What's the area around Hotel Maya Yucatán like?

Hotel Maya Yucatán is in Mérida Centro, a short 5-minute walk from Mérida Cathedral and 8 minutes' walk from Paseo de Montejo.

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Hotel Maya Yucatán Reviews

Reviews

7.4

Good

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Popular mentions

Service staff
Room
Location
Restaurant
Store
Value
Shower
Bed
Weather
Wifi

Reviews

4/10 Fair

Not a good experience

The location is good. However the hotel is really old and outdated, no coffee or water to drink inside the room. I will definitely not coming back.
Jorge, 2-night trip

10/10 Exceptional

Very good and polite staff! I got mi check in right away. The rooms very clean and the people who work at the hotel are always ready to help you. Very convenient location, everything is two min. away, restos, bars, famous churches. Family ambience!
VICTOR BICHARA, 3-night trip

10/10 Exceptional

It was great! The staff was very friendly and helpful. The only bad thing is that our room was next to the janitors room and they can be a bit laud in the morning
Rosa, 3-night trip

8/10 Very good

Good place to stay. Affordable and convenient to go around city center. However, I found cockroaches twice walking on top of my bed. The other downside is that there is a club nearby and you can hear the loud music until around 2-3am.
Ulises, 4-night trip

4/10 Fair

Noisy, dilapidated property.
Sandrine, 9-night trip

10/10 Exceptional

It’s right next to main plaza ! You can walk everywhere in downtown!!
Ramon, 2-night trip

6/10 Good

Good location but the entrance ceiling was falling apart and the ramp to get to the lobby was blocked the lobby smells like rotten.
Raul, 2-night trip

6/10 Good

The pool
Gustavo, 5-night trip

6/10 Good

The hotel was not 3 stars, it ha a lot lacking for 3 stars. It was dirty, in bad conditions, they didn’t put enough towels even if I made reservations for 4 people. They put only three bottles of water for 4 people, I had to ask for a bathroom rag. The air conditioner was not working. We had to ask for another room and the keys were not working to open the door.
Dinorah, 4-night trip

6/10 Good

No cold water, toilet not good.
Camilo, 2-night trip

6/10 Good

Good ok
Daniel, 2-night trip

8/10 Very good

It was nice enough. One of our rooms had a cockroach but they swiftly gave us another. The last day we were there the water pipes exploded and we had no water for that entire morning/afternoon. Staff was great.
Sarah E, 5-night trip

4/10 Fair

I didn’t like anything about this property. We did not have blankets. Sheets and pillow cases were stained Inside curtains were dirty Air conditioning was not cooling enough Walls are filthy
Hilda, 1-night trip

6/10 Good

:|
Milagros, 2-night trip

2/10 Poor

Do not book a room here !

We were disappointed with the hotel overall. At check in, there was not enough key cards to offer us more than one key. The room floors were uneven and cracked, bed sheets were not clean, there was no cups or drinking glasses available. The bathroom basin was mouldy, toilet was leaking too. The wifi was intermittent in our room and the fire bottle for our floor level 3 was locked up in a metal bin, when requesting to see the manager, he was not available. Felt let down on this occasion from Hotels.com as I felt I was miss sold with pictures showing a fabulous accommodation.
Lee, 5-night trip

6/10 Good

The room was run down even though it said was renovated. It was cheap so you get what you pay for.
Shirley, 5-night trip

6/10 Good

The staff here was always helpful and happy. They will clean your room every day, if you don’t want that you need to tell them. One night one of the staff members opened my room while I was inside, that was a little alarming as I hadn’t asked for any services, he said he was bringing towels in and did seem remorse that he opened the door without knocking. The room was very bland and not welcoming and I chose the upgraded king room. I ended up checking out because I wanted something more welcoming and homey. Over all this wad a nice spot close to many things to do within walking distance of many parks and attractions.
Nellie, 5-night trip

2/10 Poor

Bad hotel

The staff were super friendly and helpful. However the hotel needs alot of repair. The handicap ramp to get In the hotel had been closed for a while and during our whole stay which made our 80+ year old parent have to climb some step steps to access the hotel. This is unacceptable. We had payed the more expensive room, however the pictures on the website was not like the actual room (we arrived at 10:45pm). When you entered the room the AC was turned off it smelled like mildew. No HOT water it took a whole day for them to fix the hot water issue. The paint on the wooden closet was pealing off extremely bad. The wooden floors were all warped and a trip hassard with mssing pieces . The front door was extremely hard to open. On the 2nd day they cut the water off in the whole building without telling anyone. This lasted over 5 hrs. The employees never even expressed concerned or informed us where to use the bathroom. Once again this is unacceptable. The only reason we stayed was because it was late we were tired and where only there for a few days.
4-night trip

8/10 Very good

Muy Bueno
Deisy, 11-night trip

6/10 Good

La ubicación y personal del hotel son excelentes, sin embargo detalles de mantenimiento merman la experiencia, el internet no llega a las habitaciones, lo cual también afecta, así mismo, referente a los restaurantes que tienen convenio, recomiendo ampliamente el viejo molino, la diferencia con casa Frida es abismal, en trato, servicio, sabor de alimentos y rapidez en atención, sugiero considerar el viejo molino como primera opción de restaurantes cuando ofrezcan el servicio de alientos.
berenice, 6-night trip

10/10 Exceptional

Aldo, 1-night trip

8/10 Very good

Alberca sucia

La alberca estaba muy sucia. Fuera de eso, la habitación estaba muy limpia y en buenas condiciones.
Yessica Jetzabel, 2-night trip

2/10 Poor

Mal hotel, de principio ni agua caliente en la re

Silvia Eloisa, 10-night trip

10/10 Exceptional

ERNESTO, 2-night trip

6/10 Good

Urge un cambio en cada detalle de cada servicio

Llevamos un grupo numeroso, En recepcion nos ayudaron muy bien, Previamente nos avisaron que no habia agua caliente, realmente no hubo problema, nos adaptamos todos, pero descubrimos que esta descuidado el hotel y entendimos el por qué estaba embargado. Pero eso no nos incumbe. El descuido si, detalles de limpieza, almohadas y sabanas manchadas o no bien lavadas, el restaurante, aunque es externo pero atiende cuando le solicitan, me parece que el costo esta fuera de lugar y ciudad, sin embargo muchas veces por ser la única opción uno la toma por atención, seria importante evaluen el costo servicio, pienso que apenas a la mitad de lo que cobraron seria equitativo justo para todos. El registro demasiado tardado, se entiende que aun con lista de huespedes hay manera de recibir a cualquier grupo y asignar previamente, tardamos comonuna hora para entregar 25 cuatos, cuando eso debe ser en menos de 5 minutos si hubiera buena coordinación. Yo estuve intentando con mucho tiempo coordinarme por telefono por correo y no tuve exito, fui rechazado hasta un dia antes tuve comunicado por eso y se envio la lista y de nada sirvió. En la página no se anuncia parte antigua y parte renovada, seria fabuloso elegir porque son costos diferentes. Pienso que el hotel deberia tener otra forma de administrarse para tener exito y que todos volvamos a sentirnos bien atendidos. Las personas de recepción son buenas personas, pero pueden ser excelentes en su servicio para volver a la forma que tenian
Abel, 3-night trip