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Hotel Basan Plaza

3.0 star property
San Juan de Pasto hotel with restaurant, connected to a shopping centre

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Basan Plaza

Family Quadruple Room
Interior
Lobby sitting area
Exterior
Free daily local cuisine breakfast

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Airport transfer
  • Free parking
  • Free breakfast
  • Non-smoking
  • Laundry facilities
  • Free WiFi
Main amenities
  • Daily housekeeping
  • Restaurants
  • Room service
  • Business centre
  • 3 meeting rooms
  • Airport shuttle
  • Coffee/tea in a common area
  • Free food/drink shopping service
  • Front desk safe
  • Snack bar/deli
  • Fridge in a common area
  • Water dispenser
Feel at home
  • Children stay free
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Free food shopping service
  • Lift
The price is NZ$52
includes taxes & fees
27 Dec - 28 Dec

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

Highlights

Individually decorated
Smart TV
Hydromassage showerhead
Cable channels
Wardrobe
Laptop workspace
Daily housekeeping
Desk
  • 25 sq m
  • Sleeps 4
  • 1 Double Bed, 1 Large Single Bed and 1 Single Bed

View all photos for Family Room

Family Room

Family Room

Highlights

Individually decorated
Smart TV
Hydromassage showerhead
Cable channels
Wardrobe
Laptop workspace
Daily housekeeping
Desk
  • Sleeps 5
  • 1 Double Bed and 2 Large Single Beds

View all photos for Double Room

Double Room

Double Room

Highlights

Individually decorated
Smart TV
Hydromassage showerhead
Cable channels
Wardrobe
Laptop workspace
Daily housekeeping
Desk
  • Sleeps 2
  • 1 Double Bed

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

Highlights

Individually decorated
Smart TV
Hydromassage showerhead
Cable channels
Wardrobe
Laptop workspace
Daily housekeeping
Desk
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

Highlights

Individually decorated
Smart TV
Hydromassage showerhead
Cable channels
Wardrobe
Laptop workspace
Daily housekeeping
Desk
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Similar properties

Reception

Nogal Suite Hotel Pasto

Free breakfast
Pet-friendly
Free parking
Free WiFi
10.0 out of 10, Exceptional, (1)
The price is NZ$92
includes taxes & fees
9 Dec - 10 Dec
Nogal Suite Hotel Pasto
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About the area

Map
4-79 Cl 21A, San Juan de Pasto, Nariño, 520006

What's nearby

  • Plaza del Carnaval - 18 min walk - 1.6 km
  • Iglesia La Catedral - 4 min drive - 3.0 km
  • Plaza de Narino - 4 min drive - 3.0 km
  • Santiago Apostle Church - 4 min drive - 3.0 km
  • Unicentro Pasto - 6 min drive - 3.9 km

Getting around

  • Pasto (PSO-Antonio Narino) - 57 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Mr Pollo Idema - ‬13 min walk
  • ‪Los Asados De Segundo - ‬10 min walk
  • ‪Pizzeria Idema - ‬11 min walk
  • ‪Mister Pollo - ‬3 min drive
  • ‪Blanca Sofia - ‬11 min walk

About this property

Hotel Basan Plaza

When visiting San Juan de Pasto, Hotel Basan Plaza is a great choice to consider. Free perks include WiFi, self-parking and local cuisine breakfast daily between 7:00 AM and 9:30 AM.

Languages

English, Spanish

At a glance

Hotel size

  • 13 rooms

Arriving/Leaving

  • Check-in start time: 2:00 PM; check-in end time: 10:00 PM
  • Express check-in/out available
  • Late check-in subject to availability
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • The front desk is open daily from 6:30 AM - 2:00 AM
  • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • One child (9 years old and younger) stays free when occupying the parent or guardian's room using existing bedding, but may not be eligible for free breakfast
  • Parents must have child's birth certificate and photo ID*
  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site parking only available on request
  • Free on-site self-parking
  • Free on-site extended parking
  • Wheelchair-accessible parking on site
  • Height restrictions apply for on-site parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free local cuisine breakfast each morning 7:00 AM–9:30 AM
  • Hosted evening meals on weekdays for a surcharge
  • Restaurant
  • Coffee/tea in a common area
  • Free daily reception
  • Shared fridge
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Children stay for free (see details)

Working away

  • Business centre
  • 3 meeting rooms
  • Conference space (2153 square feet)

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Free food/drink shopping service
  • Luggage storage
  • Wedding services

Facilities

  • Safe-deposit box at front desk
  • Television in common areas
  • Art gallery on-site
  • Banquet hall
  • Reception hall

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairwells

Room amenities

Be entertained

  • 42-inch Smart TV
  • Cable TV channels

Sleep well

  • Bed sheets provided

What to enjoy

  • Individually decorated

Freshen up

  • Hydromassage shower head
  • Shower only
  • Soap and shampoo
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

Optional extras

  • Airport shuttle service is offered for an extra charge of COP 50000 per vehicle (one-way. Maximum occupancy 4)
  • Hosted evening meal costs COP 9000

Children & extra beds

  • If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Parking

  • Guests must contact this property in advance to reserve on-site parking
  • Parking height restrictions apply

Policies

Only registered guests are allowed in the guestrooms.
This property accepts credit cards, debit cards and cash.

Also known as

Ayenda Basan Plaza
Hotel Basan Plaza Hotel
Hotel Basan Plaza San Juan de Pasto
Hotel Basan Plaza Hotel San Juan de Pasto

Frequently asked questions

Does Hotel Basan Plaza offer free cancellation for a full refund?
Yes, Hotel Basan Plaza does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Basan Plaza?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Basan Plaza?
Yes, there's free self and extended parking.
Is an airport shuttle service offered by Hotel Basan Plaza?
Yes, an airport shuttle is available. The charge is COP 50000 per vehicle one-way.
What are the check-in and check-out times at Hotel Basan Plaza?
Check-in start time: 2:00 PM; check-in end time: 10:00 PM. Check-out time is noon. Express check-in and check-out are available.
Are there restaurants at or near Hotel Basan Plaza?
Yes, there's an on-site restaurant.
What's the area around Hotel Basan Plaza like?
Hotel Basan Plaza is located a short 18-minute walk from Plaza del Carnaval.

Hotel Basan Plaza Reviews

Reviews

9.4

Exceptional

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Very good

Claudia, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Very nice, kind people. Room was clean and very good value. Breakfast was decent.
Callum, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very friendly staff. The room was big and clean.
Matthew, 2-night trip
Verified Hotels.com guest review

4/10 Fair

El hotel al parecer contaba con remuneración reciente pero todo se opacaba con el olor en todo lado proveniente del restaurante, el parqueadero era mur reducido pero lo peor era el olor a basura en el mismo, todo el hotel contaminado con mal olor...
Francisco, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

MARIA, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Hotels.com guest review

10/10 Exceptional

gracias
gerardo g, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Harold, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Luis, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Carlos, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

El hotel muy hermoso comodo y el servicio excelente
ANA, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Muy bueno. Buena ubicación. Zona segura. Muy limpio.
Joannis, 1-night family trip
Verified Expedia guest review

8/10 Very good

ATENCION AL CLIENTE
El Hotel bastante cómodo, la atención del personal muy gentil
Angela, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Jenifer, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Gracias Hotel Basan Plaza
La mejor experiencia, el staff muy amable, la comida deliciosa y la habitación súper cómoda.
Andres J, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Cesar, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Exelente
Exelente gracias espero poder volver en otra ocasión.
Luis, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Liliana, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sol M, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Buena estadia
Buen Hoyel sin contratiempos
Sergio, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

Diego, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

La comunicación fue permanente con el hotel, ya quebla hora de llegada cambio y dieron espera para podernos atender en recepción.
ISABEL, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Danom Int Corp, 2-night business trip
Verified Hotels.com guest review