Arlo Midtown

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Overview of Arlo Midtown

Arlo Midtown

4.0 star property
4-star hotel with restaurant, near Times Square

9.2/10 Superb

2,181 verified Hotels.com guest reviews

Property highlights

  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air conditioning
  • Connecting rooms available
The price is NZ$350
Price available on 28/08/2022
Map
351 West 38th Street, New York, NY, 10018
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Rooftop terrace
  • Breakfast available
  • Fitness center
  • Coffee shop/cafe
  • 24-hour business center
  • Business center
  • 2 meeting rooms
  • Terrace
  • 24-hour front desk
  • Communal living room
For families
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Terrace
  • Daily housekeeping
  • Laundry facilities
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Manhattan
  • Times Square - 7 min walk
  • Madison Square Garden - 8 min walk
  • Jacob K. Javits Convention Center - 9 min walk
  • Broadway - 13 min walk
  • 5th Avenue - 13 min walk
  • Bryant Park - 14 min walk
  • Empire State Building - 15 min walk
  • Grand Central Terminal - 21 min walk
  • Radio City Music Hall - 21 min walk
  • Rockefeller Center - 23 min walk

Getting around

  • New York, NY (NYS-Skyports Seaplane Base) - 4 min drive
  • Teterboro, NJ (TEB) - 15 min drive
  • Linden, NJ (LDJ) - 26 min drive
  • Newark Liberty Intl. Airport (EWR) - 32 min drive
  • LaGuardia Airport (LGA) - 32 min drive
  • John F. Kennedy Intl. Airport (JFK) - 48 min drive
  • Penn Station - 9 min walk
  • New York W 32nd St. Station - 14 min walk
  • Grand Central - 42 St. Station - 21 min walk
  • 34 St. - Penn Station - 7 min walk
  • Times Sq. - 42 St. Station - 9 min walk
  • 34 St. - Penn Station (Fashion Av.) - 9 min walk

About this property

Arlo Midtown

4-star hotel near Broadway
A short walk from Madison Square Garden and Times Square, Arlo Midtown provides a rooftop terrace, a coffee shop/cafe, and dry cleaning/laundry services. Be sure to enjoy a meal at Nearly Ninth Bar + Lounge, the onsite restaurant. In addition to an outdoor entertainment area and a bar, guests can connect to free in-room WiFi.
Other perks include:
  • Breakfast (surcharge), smoke-free premises, and a TV in the lobby
  • A gift shop, a porter/bellhop, and concierge services
  • A front desk safe, express check-out, and outdoor furniture
Room features
All guestrooms at Arlo Midtown feature perks such as laptop-compatible safes and laptop-friendly workspaces, in addition to amenities like free WiFi and air conditioning. Guests reviews give good marks for the clean rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with eco-friendly toiletries and showers
  • 55-inch LED TVs with Netflix, Hulu, and streaming services
  • Wardrobes/closets, recycling, and premium channels

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA), Safe Travels (WTTC - Global), and Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Guest accommodations are accessible via mobile device

Safety measures

Temperature checks given to staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 489 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Express check-in/out
  • Minimum check-in age - 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests will receive smart lock details

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs and cats only)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Other information

  • Smoke-free property

Property amenities

Food and drink

  • To-go breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Snack bar/deli
  • Water dispenser

What to do

  • Bicycle tour information
  • Free bicycles nearby

Working away

  • 24-hour business center
  • 2 meeting rooms
  • Coworking spaces

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bike storage

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Television in common areas
  • Communal living room
  • Fitness center
  • Bicycle parking

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Closed captioned TV
  • Lever door handles
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 55-inch LED TV
  • Premium digital channels
  • Netflix
  • Pay movies

Home comfort

  • Climate-controlled air conditioning and heating
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi
  • Free local calls
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Recycling
  • Mobile key entry
  • Guidebooks/recommendations
  • Local maps

Special features

Dining

Nearly Ninth Bar + Lounge - This lobby lounge serves lunch and dinner.
Nearly Ninth Coffee Bar - Onsite coffee shop. Open daily.
Nearly Ninth - Onsite restaurant. Open daily.
Rooftop at Nearly Ninth - Onsite rooftop bar. Reservations are required. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Resort fee: USD 22 per accommodation, per night

Optional extras

  • Breakfast costs between USD 15.00 and USD 35.00 per person (approximately)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 20 per pet, per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; guests can access their rooms with a mobile device.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

This property affirms that it adheres to the cleaning and disinfection practices of:

  • SafeStay (AHLA - USA)
  • Safe Travels (WTTC - Global)
  • Intertek Cristal (3rd party expert - Global)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property uses eco-friendly cleaning products.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

Also known as

Arlo Midtown Hotel
Arlo Midtown New York
Arlo Midtown Hotel New York

Frequently asked questions

Does Arlo Midtown offer free cancellation for a full refund?
Yes, Arlo Midtown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Arlo Midtown?
As of 19 August 2022, prices found for a 1-night stay for 2 adults at Arlo Midtown on 28 August 2022 start from NZ$350, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Arlo Midtown?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
Are pets allowed at Arlo Midtown?
Yes, cats and dogs are welcome. There's a charge of USD 20 per pet, per day. Service animals are exempt from fees.
What are the check-in and check-out times at Arlo Midtown?
You can check in from 3:00 PM - midnight. Check-out time is noon. Express check-out and contactless check-in and check-out are available.
Is there an onsite casino at Arlo Midtown?
No, this hotel doesn't have a casino, but Resorts World Casino (21-min drive) is nearby.
What is there to do at Arlo Midtown and nearby?
Have fun during the warmer months with activities nearby such as cycling. Arlo Midtown also has a fitness center.
Are there restaurants at or near Arlo Midtown?
Yes, there's an onsite restaurant, Nearly Ninth Bar + Lounge. Nearby restaurants include Aya Sushi (4-min walk), sky room (4-min walk), and Beer Authority (5-min walk).
What's the area around Arlo Midtown like?
Arlo Midtown is a short 7-minute walk from 34 St. - Penn Station and 7 minutes' walk from Times Square.

Overall score and ratings

9.2

Superb

9.5/10

Cleanliness

9.3/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

8/10 Very good

Beautiful hotel- just needed some maintenance
This hotel is my go to when I travel to NYC many times per year. It is always a good rate and clean and friendly. This last time that I stayed there both handles on the bathroom sink were detached and had to be pushed in and held on to try to adjust the water temperature and turn the water on and off. This was ok because it was me but would be dangerous if a child were in the room. The toilet also wouldn't flush despite it not having been used. I really hope they maintain this place because I love the location. It is relatively new so hopefully they will step up the maintenance better to keep it as wonderful as it was when it opened.
Kendra, 3-night business trip
Verified Hotels.com guest review

8/10 Very good

Michael, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel
Modern comfortable hotel- very friendly service, our room was small but well designed and equipped with steamers and hairdryers. Lovely roof terrace for cocktails.
Amanda, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Had a good stay. Yes the rooms are small but expected in New York City. I was mainly concerned about cleanliness of room and it was nice and clean ! Very close to Times Square and Penn station. Few blocks away from subway to be able to travel to other parts of NYC.
3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful place to stay
This was my 4th trip to the city. I stayed at a different place each time. This was by far my favorite. Staff are very friendly and helpful, the hotel is clean, comfortable and safe. The room was quiet, comfortable and we slept great. The rooftop bar has views of the Empire State Building. The coffee from nearly 9th was good. It’s also easily walkable to a lot of top attraction spots. Times Square is a 10 min walk. Some of the things we did were a little longer walk and we did have to take an Uber for one thing but overall I have no complaints. They stored our bags for us too when we checked out so we didn’t have to lug them around the city on our last day before our train left. Toiletries in room. Small fridge for drinks - provided us with drinking water each day.
Mary, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

New favorite hotel in the area
Best hotel in the area. Exceptional service and property. Rooms are small but well designed. Staff goes above and beyond. Nice hotel cafe/bar and happy hour
Kathryn, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Angela, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Joshua, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great Hotel
Great hotel. Quiet and convenient. I'll stay here again.
John, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent Stay
This a wonderful hotel close to everything. The staff was incredible! The only issue is that google maps does not bring you to the right location - even if you click on the calendar entry that the reservation makes.
Victoria, 1-night family trip
Verified Hotels.com guest review