2/10 Poor
15 May 2022
Beautiful Riad in great location in Marrakech, unfortunately we had a very bad experience with the Hotel Manager (Karim); the room we had was double booked by the hotel system, after being already checked in and settle in our room, the manager wanted us to give up our room for another guest, on top of that he lied to us by saying he doesn’t speak Arabic after listening talking fluent with his staff, this person shouldn’t be in that position, the other staff members were very friendly specially Halid and the female staff.
cesar
cesar, 1-night family trip
Verified Expedia guest review