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All properties in Krakow, Lesser Poland Voivodeship, Poland

H15 Palace Hotel

Luxury hotel with restaurant, near Main Market Square

  • Free WiFi
From
NZ$306

Image gallery

  • Pool
  • Pool
  • Superior - Living Area
  • Super Deluxe - Living Area
  • Pool
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Sw Jana 15, Krakow, 31-017, Poland

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Bathtub
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 70 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour front desk
  • Concierge services

For families

  • Private bathroom
  • Separate sitting area
  • Television
  • Free toiletries
  • Daily housekeeping
  • Iron/ironing board

What’s around

  • In Krakow Old Town
  • Main Market Square - 5 min walk
  • Wawel Castle - 17 min walk
  • Oskar Schindler Factory - 35 min walk
  • Krakow Barbican - 4 min walk
  • Cloth Hall - 4 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Room
  • Superior
  • Deluxe
  • Super Deluxe
  • Luxury Suite
  • Suite

Location

Sw Jana 15, Krakow, 31-017, Poland
  • In Krakow Old Town
  • Main Market Square - 5 min walk
  • Wawel Castle - 17 min walk

What’s around

Landmarks

  • In Krakow Old Town
  • Main Market Square - 5 min walk
  • Wawel Castle - 17 min walk
  • Oskar Schindler Factory - 35 min walk
  • Krakow Barbican - 4 min walk
  • Cloth Hall - 4 min walk
  • St. Mary's Basilica - 4 min walk
  • Dragon's Den - 19 min walk
  • ICE Krakow Congress Centre - 28 min walk
  • Czartoryski Museum - 1 min walk
  • Planty Park - 2 min walk

Getting around

  • John Paul II - Balice Airport (KRK) - 24 min drive
  • Krakow Glowny Station - 16 min walk
  • Krakow Lobzow Station - 12 min drive
  • Wieliczka Station - 15 min drive

At a glance

Hotel size

  • This hotel has 70 rooms

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed*
  • Up to 22 lbs

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Luggage storage

Languages Spoken

  • English
  • French
  • Italian
  • Polish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains

Things to enjoy

  • Individually decorated
  • Separate sitting area

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer

Be entertained

  • 49-inch Smart TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Small print

Also known as

  • H15 Palace Hotel Hotel
  • H15 Palace Hotel Krakow
  • H15 Palace Hotel Hotel Krakow

Optional extras

Cooked-to-order breakfast is offered for an extra charge of PLN 78 per person (approximately)

Pets are allowed for an extra charge of PLN 50 per pet, per day

Service animals exempt from fees

Policies

This property does not have elevators.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, H15 Palace Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property is closed from March 1 2021 to August 14 2021 (dates subject to change).
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Sorry, there's no onsite parking at H15 Palace Hotel.
  • Yes, pets are welcome, with a maximum weight of 22 lbs per pet. There's a charge of PLN 50 per pet, per day. Service animals are exempt from fees.
  • You can check in from 3:00 PM - midnight. Check-out time is noon.
  • Yes, there's an onsite restaurant.