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The Hotel Luzern, Autograph Collection

5.0 star property
City centre hotel within walking distance of Chapel Bridge

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Photo gallery for The Hotel Luzern, Autograph Collection

Lounge
Front of property - evening/night
Penthouse, 1 King Bed, Mountain View
Children's activities
Deluxe Studio, 2 Single Beds, Park View
In the heart of Lucerne, The Hotel Luzern, Autograph Collection offers a stylish retreat. Enjoy stunning views from the terrace and stay connected with in-room WiFi. Multilingual staff are on hand to help you make the most of your trip.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Non-smoking
  • Parking available
  • Gym
  • Air conditioning
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Breakfast available
  • Room service
  • Limo/town car service
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Water dispenser
  • Laundry service
  • Multilingual staff
  • Concierge services
  • Luggage storage

Feel at home (6)

  • Children stay free
  • Rollaway/extra beds
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
The current price is NZ$438
includes taxes & fees
21 Mar - 22 Mar

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Studio, 2 Single Beds, Park View

Premium bedding, in-room safe, individually decorated

Studio, 2 Single Beds, Park View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
TV
Hypo-allergenic bedding
Premium bedding
  • 24 sq m
  • Park view
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Studio, 1 King Bed, Non Smoking, Park View

Premium bedding, in-room safe, individually decorated

Deluxe Studio, 1 King Bed, Non Smoking, Park View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
TV
Hypo-allergenic bedding
Premium bedding
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Park View

Premium bedding, in-room safe, individually decorated

Studio, 1 King Bed, Park View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
TV
Hypo-allergenic bedding
Premium bedding
  • 24 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking, Corner

Junior Suite, 1 King Bed, Non Smoking, Corner

Junior Suite, 1 King Bed, Non Smoking, Corner

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
TV
Hypo-allergenic bedding
Premium bedding
  • 32 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Studio, 2 Single Beds, Park View

Deluxe Studio, 2 Single Beds, Park View

Deluxe Studio, 2 Single Beds, Park View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
TV
Hypo-allergenic bedding
Premium bedding
  • 22 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite, 2 Single Beds, Park View

Junior Suite, 2 Single Beds, Park View

Junior Suite, 2 Single Beds, Park View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
TV
Hypo-allergenic bedding
Premium bedding
  • 32 sq m
  • Park view
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite, 1 King Bed, Garden View (Garden & Park)

Suite, 1 King Bed, Garden View (Garden & Park)

Suite, 1 King Bed, Garden View (Garden & Park)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
TV
Hypo-allergenic bedding
Premium bedding
  • 36 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Penthouse, 1 King Bed, Balcony, Mountain View (Penthouse Junior Suite)

Penthouse, 1 King Bed, Balcony, Mountain View (Penthouse Junior Suite)

Penthouse, 1 King Bed, Balcony, Mountain View (Penthouse Junior Suite)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
TV
Hypo-allergenic bedding
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Penthouse, 1 King Bed, Mountain View

Penthouse, 1 King Bed, Mountain View

Penthouse, 1 King Bed, Mountain View

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchenette
TV
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Single Beds, Garden View (Garden & Park)

Premium bedding, in-room safe, individually decorated

Suite, 2 Single Beds, Garden View (Garden & Park)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
TV
Hypo-allergenic bedding
Premium bedding
  • 36 sq m
  • Park view
  • Sleeps 3
  • 2 Single Beds

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includes taxes & fees
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About the area

Map
Sempacherstrasse 14, Lucerne, LU, 6002

What's nearby

  • KKL Lucerne - 6 min walk - 0.5 km
  • Chapel Bridge - 6 min walk - 0.6 km
  • Lucerne Town Hall - 7 min walk - 0.6 km
  • Chateau Guetsch - 19 min walk - 1.6 km
  • Swiss Transportation Museum - 5 min drive - 3.2 km

Getting around

  • Zurich Airport (ZRH) - 65 min drive
  • Lucerne (QLJ-Lucerne Train Station) - 5 min walk
  • Lucerne Station - 5 min walk
  • Luzern Sgv Station - 9 min walk

Restaurants

  • ‪Mövenpick - ‬3 min walk
  • ‪Tacuba - ‬1 min walk
  • ‪La Bestia - Pizza Pizza - ‬2 min walk
  • ‪Das Schwarze Schaf - ‬3 min walk
  • ‪la vie en rose Restaurant - ‬2 min walk

About this property

The Hotel Luzern, Autograph Collection

The Hotel Luzern, Autograph Collection puts you a short five-minute drive from Chapel Bridge and Swiss Transportation Museum. Free WiFi is an added perk, and guests looking to stay active can experience the nearby hiking/biking trails, mountain biking and snowboarding.

Languages

English, French, German, Italian, Portuguese
VISIBILITY

At a glance

Hotel size

    • 30 rooms

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (2 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

    • Pets allowed (dogs and cats only)*
    • Service animals welcome
    • Restrictions apply*
    • Pets must be supervised

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))

Parking

    • On-site parking is limited
    • Off-site parking within 49 ft (CHF 15 per night)
    • Street parking available

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Room service (limited hours)
  • Water dispenser

Travelling with children

  • Children stay for free (see details)

What to do

  • Free use of nearby fitness centre
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Ski area nearby
  • Zip-lining nearby
  • Snowboarding nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Romance packages

Facilities

  • Terrace
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • Comprehensive recycling policy

Accessibility

  • Lift
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Handrails in stairwells
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Lever door handles

Room amenities

Be entertained

  • 40-inch TV
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Soundproofed rooms
  • Premium bedding
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Energy-saving switches
  • Recycling
  • Water-efficient showers only
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide
MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 1.65 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.80 per person, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CHF 35 for adults and CHF 25 for children

Children & extra beds

  • Cots/infant beds are available for CHF 80 per night
  • Rollaway beds are available for CHF 120.00 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CHF 100 per accommodation, per stay

Parking

  • Parking is available nearby and costs CHF 15 per night (49 ft away)

Policies

Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a deadbolt lock on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hotel Lucerne
Hotel Luzern Autograph Collection Lucerne
Hotel Luzern Autograph Collection
Luzern Autograph Collection Lucerne
Luzern Autograph Collection
The Hotel Luzern, Autograph Collection Hotel
The Hotel Luzern, Autograph Collection Lucerne
The Hotel Luzern, Autograph Collection Hotel Lucerne

Frequently asked questions

Does The Hotel Luzern, Autograph Collection offer free cancellation for a full refund?

Yes, The Hotel Luzern, Autograph Collection does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at The Hotel Luzern, Autograph Collection?

Yes, cats and dogs are welcome. There's a charge of CHF 100 per accommodation, per stay. Service animals are exempt from fees.

Is parking offered on site at The Hotel Luzern, Autograph Collection?

Yes. Parking spaces may be limited.

What are the check-in and check-out times at The Hotel Luzern, Autograph Collection?

Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon.

Is there an on-site casino at The Hotel Luzern, Autograph Collection?

No, this hotel doesn't have a casino, but Grand Casino Lucerne (16-min walk) is nearby.

What is there to do at The Hotel Luzern, Autograph Collection and nearby?

During the winter, enjoy nearby recreation such as snowboarding and skiing, and return when the snow melts for hiking and mountain biking. Additional recreation nearby includes casino gaming and hunting.

What's the area around The Hotel Luzern, Autograph Collection like?

The Hotel Luzern, Autograph Collection is in the heart of Lucerne, a short 5-minute walk from Lucerne (QLJ-Lucerne Train Station) and 6 minutes' walk from Chapel Bridge.

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The Hotel Luzern, Autograph Collection Reviews

Reviews

8.8

Excellent

9.4/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Wonderful service.
This hotel was amazing. It was very clean. More than that the service we received was exemplary. We hadn’t booked parking as we thought it would be available. The staff made extra effort to find parking with their sister hotel. Even did valet service for us by, as we found out at checkout, the GM Marc himself! What a wonderful hotel! I would recommend to any family members traveling to Switzerland.
linda, 2-night trip

10/10 Exceptional

Property and room was beautiful. We had wanted to extend our stay and had to make second booking for a different room. The general manager, Martin, noted this and reached out and managed to arrange for us combine both bookings and stay in the same room for both days. This made it a lot more convenient as we didn't have to deal with two different bookings on each day. Love the attention to detail by the staff.
Leo, 1-night trip

6/10 Good

No hot water
Service by staff was impeccable but no hot water for a full day so couldn’t shower after full day of activity and felt grimey so I have mixed feelings about this hotel.
Tracy, 3-night trip

10/10 Exceptional

Bruno, 1-night trip

10/10 Exceptional

Sheryl, 2-night trip

4/10 Fair

Robert, 1-night trip

10/10 Exceptional

Gurkanver, 2-night trip

4/10 Fair

Jean-Pierre, 1-night trip

8/10 Very good

Sarah, 2-night trip

8/10 Very good

Nick, 2-night trip

10/10 Exceptional

Micaela Alessandra, 1-night trip

8/10 Very good

Design pur
Ein wunderbares Hotel, wenn man auf Design steht. Genial. Einzig vom Frühstück war ich enttäuscht, das einem 5* Haus nicht würdig war. Doch das neue Restaurant HATO entschädigte dieses Manko des Aufenthalt vollends.
1-night trip

4/10 Fair

Kathleen, 3-night trip

10/10 Exceptional

Tom, 1-night trip

8/10 Very good

1-night trip

8/10 Very good

The hotels is a very nice hotel in prime location. However, I have to state both positive and negative aspects. Positives: Great location Friendly staff Room with a design. Negatives: Small room size. No place to sit in the room except the bed and one chair. Very dark room. Airplane bathroom. No lobby except the desk of the reception. The hallways between rooms are less than 1 meter wide which makes them very unpleasant place to walk.
1-night trip

8/10 Very good

Mhairi, 1-night trip

8/10 Very good

René, 1-night trip

10/10 Exceptional

MARGARET G, 2-night trip

10/10 Exceptional

Excellent helpful and friendly staff
The staff gave us suggestions for places to tour while in the area. Then unexpectedly, my wife had a medical emergency and was admitted to the hospital. The staff assisted me with taxi transportation, and because my reservation ended, and there were no more rooms available, they arranged for me to move to a lovely nearby hotel, moving my luggage for me. Amid all of this they did not forget to inquire about how my wife was feeling and they also gave me a much-needed umbrella late at night.
Mark, 4-night trip

8/10 Very good

Bernhard, 1-night trip

10/10 Exceptional

The staff are amazing they are friendly and very helpful.
1-night trip

10/10 Exceptional

Emplacement top, pas de parking, mais stationnement facile proche de l'hôtel. Chambre spacieuse et deco branchée et moderne. Personnels tres accueillants.
GeoCel, 1-night trip

8/10 Very good

괜찮아요
카펠교 걸어서 10분미만이라 좋고 깔끔한편입니다.
1-night trip

2/10 Poor

Déplorable nous avons dû quitter l'hotel
Hôtel complètement sur évalué, jamais il mérite 5 étoiles, la suite n'est pas une suite tellement petite, pas de rideaux aux fenêtres, stores défectueux impossible de fermer la vue directe depuis la rue. Nous avons été obligés de demander un remboursement total de la la réservation et avons trouver dans l'urgence un autre hôtel. Le design est pas mal, mais le niveau de propreté totalement négligé. Les communs sont pas du tout à la hauteur d'un hôtel 5 étoiles, ça ressemble à un 3 étoile et encore. Bref nous espérons que la direction de l'établissement saura prendre les mesures nécessaires.
Erwin, 2-night trip