In the heart of Lucerne, The Hotel Luzern, Autograph Collection offers a stylish retreat. Enjoy stunning views from the terrace and stay connected with in-room WiFi. Multilingual staff are on hand to help you make the most of your trip.
Reviews
8.88.8 out of 10
Excellent
Popular amenities
Pet-friendly
Non-smoking
Parking available
Gym
Air conditioning
Laundry facilities
Main amenities (12)
Daily housekeeping
Breakfast available
Room service
Limo/town car service
Terrace
24-hour front desk
Air conditioning
Water dispenser
Laundry service
Multilingual staff
Concierge services
Luggage storage
Feel at home (6)
Children stay free
Rollaway/extra beds
Private bathroom
Television
Terrace
Daily housekeeping
The current price is NZ$438
NZ$438
includes taxes & fees
21 Mar - 22 Mar
Room options
Available filters for rooms
Showing 10 of 10 rooms
View all photos for Studio, 2 Single Beds, Park View
Studio, 2 Single Beds, Park View
Highlights
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
TV
Hypo-allergenic bedding
Premium bedding
24 sq m
Park view
Sleeps 2
2 Single Beds
View all photos for Deluxe Studio, 1 King Bed, Non Smoking, Park View
Deluxe Studio, 1 King Bed, Non Smoking, Park View
Highlights
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
TV
Hypo-allergenic bedding
Premium bedding
22 sq m
City view
Sleeps 2
1 King Bed
View all photos for Studio, 1 King Bed, Park View
Studio, 1 King Bed, Park View
Highlights
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
TV
Hypo-allergenic bedding
Premium bedding
24 sq m
Park view
Sleeps 2
1 King Bed
View all photos for Junior Suite, 1 King Bed, Non Smoking, Corner
Junior Suite, 1 King Bed, Non Smoking, Corner
Highlights
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
TV
Hypo-allergenic bedding
Premium bedding
32 sq m
Park view
Sleeps 3
1 King Bed
View all photos for Deluxe Studio, 2 Single Beds, Park View
Deluxe Studio, 2 Single Beds, Park View
Highlights
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
TV
Hypo-allergenic bedding
Premium bedding
22 sq m
City view
Sleeps 2
2 Single Beds
View all photos for Junior Suite, 2 Single Beds, Park View
Junior Suite, 2 Single Beds, Park View
Highlights
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
TV
Hypo-allergenic bedding
Premium bedding
32 sq m
Park view
Sleeps 3
2 Single Beds
View all photos for Suite, 1 King Bed, Garden View (Garden & Park)
Suite, 1 King Bed, Garden View (Garden & Park)
Highlights
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
TV
Hypo-allergenic bedding
Premium bedding
36 sq m
Park view
Sleeps 3
1 King Bed
View all photos for Penthouse, 1 King Bed, Balcony, Mountain View (Penthouse Junior Suite)
Penthouse, 1 King Bed, Balcony, Mountain View (Penthouse Junior Suite)
Highlights
Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
TV
Hypo-allergenic bedding
Mountain view
Sleeps 3
1 King Bed
View all photos for Penthouse, 1 King Bed, Mountain View
Penthouse, 1 King Bed, Mountain View
Highlights
Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchenette
TV
Mountain view
Sleeps 3
1 King Bed
View all photos for Suite, 2 Single Beds, Garden View (Garden & Park)
Swiss Transportation Museum - 5 min drive - 3.2 km
Getting around
Zurich Airport (ZRH) - 65 min drive
Lucerne (QLJ-Lucerne Train Station) - 5 min walk
Lucerne Station - 5 min walk
Luzern Sgv Station - 9 min walk
Restaurants
Mövenpick - 3 min walk
Tacuba - 1 min walk
La Bestia - Pizza Pizza - 2 min walk
Das Schwarze Schaf - 3 min walk
la vie en rose Restaurant - 2 min walk
About this property
The Hotel Luzern, Autograph Collection
The Hotel Luzern, Autograph Collection puts you a short five-minute drive from Chapel Bridge and Swiss Transportation Museum. Free WiFi is an added perk, and guests looking to stay active can experience the nearby hiking/biking trails, mountain biking and snowboarding.
Languages
English, French, German, Italian, Portuguese
At a glance
Hotel size
30 rooms
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (2 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Pets
Pets allowed (dogs and cats only)*
Service animals welcome
Restrictions apply*
Pets must be supervised
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
Parking
On-site parking is limited
Off-site parking within 49 ft (CHF 15 per night)
Street parking available
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
Room service (limited hours)
Water dispenser
Travelling with children
Children stay for free (see details)
What to do
Free use of nearby fitness centre
Hiking/biking trails nearby
Mountain biking nearby
Ski area nearby
Zip-lining nearby
Snowboarding nearby
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Porter/bellhop
Romance packages
Facilities
Terrace
Vegan dining options
Vegetarian dining options
Double-glazed windows
Comprehensive recycling policy
Accessibility
Lift
Assistive listening devices available
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Handrails in stairwells
Height-adjustable showerheads
Grab bar near toilet
Lever door handles
Room amenities
Be entertained
40-inch TV
Satellite TV channels
Home comfort
Air conditioning and heating
Espresso maker
Electric kettle
Bathrobes and slippers
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Soundproofed rooms
Premium bedding
Rollaway/extra bed (surcharge)
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Bath or shower
Free toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Energy-saving switches
Recycling
Water-efficient showers only
Guidebooks/recommendations
Local maps
Restaurant dining guide
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: CHF 1.65 per person, per night. This tax does not apply to children under 12 years of age.
Tourism fee: CHF 2.80 per person, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately CHF 35 for adults and CHF 25 for children
Children & extra beds
Cots/infant beds are available for CHF 80 per night
Rollaway beds are available for CHF 120.00 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of CHF 100 per accommodation, per stay
Parking
Parking is available nearby and costs CHF 15 per night (49 ft away)
Policies
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a deadbolt lock on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hotel Lucerne
Hotel Luzern Autograph Collection Lucerne
Hotel Luzern Autograph Collection
Luzern Autograph Collection Lucerne
Luzern Autograph Collection
The Hotel Luzern, Autograph Collection Hotel
The Hotel Luzern, Autograph Collection Lucerne
The Hotel Luzern, Autograph Collection Hotel Lucerne
Frequently asked questions
Does The Hotel Luzern, Autograph Collection offer free cancellation for a full refund?
Yes, The Hotel Luzern, Autograph Collection does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Hotel Luzern, Autograph Collection?
Yes, cats and dogs are welcome. There's a charge of CHF 100 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at The Hotel Luzern, Autograph Collection?
Yes. Parking spaces may be limited.
What are the check-in and check-out times at The Hotel Luzern, Autograph Collection?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon.
Is there an on-site casino at The Hotel Luzern, Autograph Collection?
No, this hotel doesn't have a casino, but Grand Casino Lucerne (16-min walk) is nearby.
What is there to do at The Hotel Luzern, Autograph Collection and nearby?
During the winter, enjoy nearby recreation such as snowboarding and skiing, and return when the snow melts for hiking and mountain biking. Additional recreation nearby includes casino gaming and hunting.
What's the area around The Hotel Luzern, Autograph Collection like?
The Hotel Luzern, Autograph Collection is in the heart of Lucerne, a short 5-minute walk from Lucerne (QLJ-Lucerne Train Station) and 6 minutes' walk from Chapel Bridge.
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The Hotel Luzern, Autograph Collection Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.4/10
Staff & service
8.4/10
Amenities
9.0/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
9 November 2024
Wonderful service.
This hotel was amazing. It was very clean. More than that the service we received was exemplary. We hadn’t booked parking as we thought it would be available. The staff made extra effort to find parking with their sister hotel. Even did valet service for us by, as we found out at checkout, the GM Marc himself! What a wonderful hotel! I would recommend to any family members traveling to Switzerland.
linda
linda, 2-night trip
10/10 Exceptional
28 August 2022
Property and room was beautiful. We had wanted to extend our stay and had to make second booking for a different room. The general manager, Martin, noted this and reached out and managed to arrange for us combine both bookings and stay in the same room for both days. This made it a lot more convenient as we didn't have to deal with two different bookings on each day. Love the attention to detail by the staff.
Leo
Leo, 1-night trip
6/10 Good
25 May 2024
No hot water
Service by staff was impeccable but no hot water for a full day so couldn’t shower after full day of activity and felt grimey so I have mixed feelings about this hotel.
Tracy
Tracy, 3-night trip
10/10 Exceptional
25 January 2025
Bruno
Bruno, 1-night trip
10/10 Exceptional
18 October 2024
Sheryl
Sheryl, 2-night trip
4/10 Fair
17 October 2024
Robert
Robert, 1-night trip
10/10 Exceptional
25 April 2024
Gurkanver
Gurkanver, 2-night trip
4/10 Fair
1 January 2024
Jean-Pierre
Jean-Pierre, 1-night trip
8/10 Very good
25 December 2023
Sarah
Sarah, 2-night trip
8/10 Very good
5 June 2023
Nick
Nick, 2-night trip
10/10 Exceptional
13 November 2022
Micaela Alessandra
Micaela Alessandra, 1-night trip
8/10 Very good
12 September 2022
Design pur
Ein wunderbares Hotel, wenn man auf Design steht. Genial. Einzig vom Frühstück war ich enttäuscht, das einem 5* Haus nicht würdig war. Doch das neue Restaurant HATO entschädigte dieses Manko des Aufenthalt vollends.
Verified traveller
1-night trip
4/10 Fair
11 September 2022
Kathleen
Kathleen, 3-night trip
10/10 Exceptional
11 March 2020
Tom
Tom, 1-night trip
8/10 Very good
2 February 2020
Verified traveller
1-night trip
8/10 Very good
1 January 2020
The hotels is a very nice hotel in prime location. However, I have to state both positive and negative aspects.
Positives:
Great location
Friendly staff
Room with a design.
Negatives:
Small room size.
No place to sit in the room except the bed and one chair.
Very dark room.
Airplane bathroom.
No lobby except the desk of the reception.
The hallways between rooms are less than 1 meter wide which makes them very unpleasant place to walk.
Verified traveller
1-night trip
8/10 Very good
21 December 2019
Mhairi
Mhairi, 1-night trip
8/10 Very good
1 December 2019
René
René, 1-night trip
10/10 Exceptional
19 November 2019
MARGARET G
MARGARET G, 2-night trip
10/10 Exceptional
20 October 2019
Excellent helpful and friendly staff
The staff gave us suggestions for places to tour while in the area. Then unexpectedly, my wife had a medical emergency and was admitted to the hospital. The staff assisted me with taxi transportation, and because my reservation ended, and there were no more rooms available, they arranged for me to move to a lovely nearby hotel, moving my luggage for me. Amid all of this they did not forget to inquire about how my wife was feeling and they also gave me a much-needed umbrella late at night.
Mark
Mark, 4-night trip
8/10 Very good
19 August 2019
Bernhard
Bernhard, 1-night trip
10/10 Exceptional
19 August 2019
The staff are amazing they are friendly and very helpful.
Verified traveller
1-night trip
10/10 Exceptional
6 August 2019
Emplacement top, pas de parking, mais stationnement facile proche de l'hôtel.
Chambre spacieuse et deco branchée et moderne.
Personnels tres accueillants.
GeoCel
GeoCel, 1-night trip
8/10 Very good
25 July 2019
괜찮아요
카펠교 걸어서 10분미만이라 좋고 깔끔한편입니다.
Verified traveller
1-night trip
2/10 Poor
24 June 2019
Déplorable nous avons dû quitter l'hotel
Hôtel complètement sur évalué, jamais il mérite 5 étoiles, la suite n'est pas une suite tellement petite, pas de rideaux aux fenêtres, stores défectueux impossible de fermer la vue directe depuis la rue. Nous avons été obligés de demander un remboursement total de la la réservation et avons trouver dans l'urgence un autre hôtel.
Le design est pas mal, mais le niveau de propreté totalement négligé.
Les communs sont pas du tout à la hauteur d'un hôtel 5 étoiles, ça ressemble à un 3 étoile et encore.
Bref nous espérons que la direction de l'établissement saura prendre les mesures nécessaires.