There was a lot if confusion over what we reserved. We asked for a room to accommodate 3 adults- me, my wife, and our 26 yr old daughter. The person that checked us in was obessed over our daughter being older than 12 and wanted to charge us extra, becuase their family room was for kids under 12. She was condsending, insulting, and dismisssive. We only wanted what we reserved. The guys that worked there were super helpful and professional. Also, we did not see on hotels.com that we had to pay an additional $15 for parking.